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Wilderness at the Smokies Resort

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Wilderness at the Smokies Resort
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2,237 Reviews from our TripAdvisor Community

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Showing 2,237: English reviews
Chattanooga, Tennessee
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at a condo off the main area. Played golf at the resort. The kids couldn't get enough of the fantastic water park. Could not ask for better weather. The shame was that the condo was not as clean as it should have been. Some of the amenities were not working. Some lights did not work and the jacuzzi jets... More 

Helpful?
Thank keno78
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Very disappointed in the Wilderness Lodge. This was the 5th time staying there annually the same week. To my surprise after arrival, the resort changed their water park times the day we arrived. The outdoor park which usually is open from 10am to 8pm was changed to 12pm - 6pm. Yes, its only open for 6 hours a day. The... More 

Helpful?
Thank Ed S
Florence, Kentucky
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We love Wilderness At The Smokies! My family visits at least once a year on our way home from Florida. We love it! Water park indoor and outdoor is great. Rooms are cozy and beds are comfortable. Expensive, yes but totally worth it. Everyone is very friendly. We especially love the candy shop with all the chocolates, fudge, and Starbucks.... More 

Helpful?
Thank jamielovestravel
Rome, Georgia
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a wonderful family vacation at Wilderness at the Smokies. There are not too many places that can accommodate ten people at once. Actually we stayed at the Villas near the water park. There were some issues with the house. The kitchen was not adequately supplied. For instance, there were only seven forks when the place was supposed to... More 

Helpful?
Thank thos17
Salvisa, Kentucky
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My sister & I went for a 2 day getaway. Had a wonderful time. We knew going this was a family park but went anyway. Other than some rude children being unsupervised, we had a wonderful time. Will definitely go back.

Helpful?
Thank tonirene012563
Kalamazoo, Michigan
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed here three nights. Check-in was quick, but we had requested a first floor room and were put on the fourth floor. The person checking us in was very helpful and got us reassigned to a first floor room. When we arrived at the room it was clean, but there were broken lamps, one with a lightbulb that was... More 

Helpful?
Thank Bman1999
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Just spent 5 nights at the Wilderness. Super satisfied with the entire resort. We were able to pre-check in since we arrived at 10am. We got a call just a few hours later when our unit was ready. The water park had plenty to do for a 5 yo, 9 yo, 35 yo, and 40 yo. Bought food a few... More 

Helpful?
Thank Mark W
Dunbar, West Virginia
Level Contributor
175 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our room was very modern - nice - clean, The water park is so wonderful for the whole family - from the youngest ages with water attractions suitable for them - to teenagers and adults who love water slides - to older adults who can enjoy the lazy river or just to chill and and relax. There is an outdoor... More 

Helpful?
Thank fpalmer321
Marion, North Carolina
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Clean and spacious rooms; family friendly; kids loved the waterpark and the other activities offered; staff was friendly and helpful; I forgot a 10% off coupon for the gift shop in our room and the cashier gave us the 10% off anyway. The negatives were: 1) I made reservations online and forgot to put in a promo code for 15%... More 

Helpful?
Thank BlazeSoftball10
Roanoke, Virginia
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great hotel with a lot of amenties . We have stayed a national chain like this but this place has a lot more activities to offer . Great price for mid August but a little disappointed with the limited outdoor water park hours since it is still summer . But overall a nice place .

Helpful?
Thank DeAnna B
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Wilderness at the Smokies Resort

Address: 1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
Location: United States > Tennessee > Sevier County > Sevierville
Hotel Class:3.5 star — Wilderness at the Smokies Resort 3.5*
Number of rooms: 713
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Also Known As:
Wilderness At The Smokies Hotel Sevierville
Hotel Style:
#9 Family Hotel in Sevierville
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