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Wilderness at the Smokies Resort

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Wilderness at the Smokies Resort
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2,181 Reviews from our TripAdvisor Community

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Showing 2,181: English reviews
Montgomery, Alabama
1 review
4 of 5 stars Reviewed 2 days ago NEW

My famil and I visited this resort on July 9th. I was a little hesitant because we previously visited Great Wolf Lodge in Texas and enjoyed it so much, but we had an amazing time. We loved that we could cook if we liked and we loved the view of the pool. I only have 2 complaints. 1 is the... More 

Helpful?
Thank Marian M
Lynchburg, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had an Awesome time! The room was nice and clean great view from our hotel. We had the water park view. All off the staff was friendly and our check in was fast and smooth. We had the bunk bed room which was really good for my husband and 2 kids. I will be coming back soon

Helpful?
Thank Tiffany R
Charlotte, North Carolina
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our family visited Wilderness at the Smokies for a spring break getaway. It was still too cold to go swimming outside so we headed to this amazing indoor waterpark instead. Once you are there, you have no need for ever leaving the resort. This place is gigantic! We enjoyed pizza near the pool on one evening and brought food along... More 

Helpful?
Thank Tiffany D
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved our stay here. We took my 14 year old son and his friend. They were able to come and go as they wanted. We were there for three nights and they never left the hotel because there was so much to do there. It allowed us, the parents, to have time to ourselves too. Room were nice and... More 

Helpful?
Thank DebLCar
Young Harris, Georgia
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great place! Water park is fantastic. Every person we came into contact with was friendly and would do anything for you. Great customer service. Will be back. The room are good. It is very clean. No need to worry about your kids life guards at every turn. The two restaurants on site and the snack bar at the lazy river... More 

Helpful?
Thank RobBritt
Knoxville, Tennessee
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great place to take a family. We took 5 grandkids for a 3 day stay and had adjoining rooms. Nicely furnished and had all the amenities that we needed in the small kitchenette. A few issues that need addressing. We stayed in Building 1 and finding a parking space was a chore. I circled for an hour waiting for someone... More 

Helpful?
1 Thank Rick D
Shepherdsville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed 3 nights with our 13 and 10 year old grandsons. This place is nothing but a money pit! You pay an outrageous amount of money for a typical 2 queen room and Waterpark entrance. This is where the trouble begins. In addition to the water parks (indoor and outdoor), there's a huge arcade and laser tag facility and... More 

Helpful?
2 Thank bjweber83
Huntsville, Alabama
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My family and I have stayed here on two different occasions and we have enjoyed both visits for the most part. The only thing I would say we encountered was issues in the water park. There never seemed to be enough life guards and where there were ones, they weren't paying any attention. My brother was 8 (he's 15 now)... More 

Helpful?
2 Thank WDWTraveler13
Picayune, Mississippi
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the Stone Hill Lodge section and it was very nice. We had a room with two queen beds and a couch that had a fold out bed in it. It was my husband, myself and our two sons.The kids really enjoyed the indoor water park the most. We didn't go to the water park at Stone Hill... More 

Helpful?
Thank Vacaymomma2
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed two nights with a family of 5, having reserved a bunk suite we assumed it might be a little tight but that was an understatement it was ridiculously small for 5 people, the small pull out sofa was nasty and stained so we had all the kids in the bunk beds, room had a nasty smell like body... More 

Helpful?
3 Thank Heather R
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Wilderness at the Smokies Resort

Address: 1424 Old Knoxville Highway, Sevierville, TN 37876
Location: United States > Tennessee > Sevier County > Sevierville
Hotel Class:3.5 star — Wilderness at the Smokies Resort 3.5*
Number of rooms: 713
Reservation Options:
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Also Known As:
Wilderness At The Smokies Hotel Sevierville
Hotel Style:
#9 Family Hotel in Sevierville
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