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    Wilderness at the Smokies Resort

    1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
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    1/4/2018 1/5/2018
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     8 people are viewing this hotel
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    $120
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    Traveler (767)
    Room & Suite (244)
    Pool & Beach (137)
    Overview
    • Excellent36%
    • Very good32%
    • Average16%
    • Poor8%
    • Terrible8%
    Travelers talk about
    “stone hill lodge” (174 reviews)
    “wave pool” (280 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Kitchenette
    Concierge
    Wheelchair access
    Business Center
    Laundry Service
    Water Park
    Kids Club
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    Jan 4Jan 5
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,657)
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    1 - 5 of 2,656 reviews

    Reviewed yesterday via mobile

    This has got to be the worst motel in all of Pigeon Forge. Our room was dirty upon arrival and stayed dirty most of the week. They do not make beds, they do not clean the bathrooms, they do none of the expected housekeeping duties....More

    Thank DVHarv
    Reviewed 3 days ago

    First, you go here for your kids and mine loved it. Second, there are plenty of places they could improve upon the experience. Checkin: Don't fall for the "and if you'll step over to our Information Desk, you'll get a valuable set of coupons for...More

    1  Thank JIllMTenn
    Reviewed 5 days ago via mobile

    I have never felt the need to write a review before now but this time I will. We arrived late after a busy day for my daughters birthday trip. The lower bunk bed had clearly been made with filthy (clearly soiled with what appeared to...More

    Thank Mark Diana S
    Reviewed 1 week ago via mobile

    The security here was overbearing. And we were harassed to a point that we are ready to leave at 330 in the am. as a serviceman I'm extremely offended and disappointed at my treatment here. And will not be returning. A few of my co...More

    1  Thank Anthony M
    Response from WATS1424, Manager at Wilderness at the Smokies ResortResponded 6 days ago

    We would like to address your statement that our Security was overbearing with a few facts that were omitted from your feedback. The reservation that you were a part of was under another’s name that, at check in, was advised of the policies of the...More

    Reviewed 2 weeks ago

    The room was nice and had plenty of space. The beds were comfortable, pillows were bad but we got over that. The only drawback was the very long walk from the parking lot to our room. It was quite a trek. We actually went for...More

    Thank VestaMark
    Response from WATS1424, Manager at Wilderness at the Smokies ResortResponded 6 days ago

    The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We welcome our guest’s observations and experiences to help us pinpoint areas that need attention and those areas that are doing very well. We are pleased to hear that you...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • $142 - $310 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Family Hotel in Sevierville
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 713
    • Reservation Options
    • TripAdvisor is proud to partner with Groupon, Travelocity, Expedia, Orbitz and Cheap Tickets so you can book your Wilderness at the Smokies Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Sevierville
    • Also Known As
    • Wilderness At The Smokies Hotel Sevierville
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    Traveler (767)
    Room & Suite (244)
    Pool & Beach (137)
    Dining (25)
    Hotel & Grounds (414)
    Family and Play Areas (57)
    Bathroom (31)
    Nearby
    Sponsored by:
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    Nearby Attractions
    Wilderness at the Smokies
    459 reviews
    .09 miles away
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    Ask a question
    Questions & Answers
    CupcakeHunters
    December 4, 2017|
    AnswerShow all 3 answers
    Response from WATS1424 | Property representative |
    Thank you for reaching out to us. The Storm Chaser, Indoor Tube Slides and Runaway Canyon all start inside, go outside and then back inside for the end. They are all in the Wild WaterDome which is our indoor waterpark that... More
    1
    Vote
    mrsmeds
    November 13, 2017|
    AnswerShow all 5 answers
    Response from WATS1424 | Property representative |
    Christmas at the Wilderness is always a fun time for the whole family. If you visit our web-site under the Specials you will see a link to our Holiday Happenings. Right now with Thanksgiving approaching the Dinner offering... More
    0
    Votes
    randjbull
    October 13, 2017|
    AnswerShow all 3 answers
    Response from WATS1424 | Property representative |
    We do have gift cards that are very popular as gifts. Gift Cards can be used on a reservation for room charges or can be used at any of the outlets on property Watch our website for our Black Friday special on Gift Cards... More
    0
    Votes
    Room Tips
    "Level one will keep you from having to deal with the elevators that take forever."
    Read review
    "Make sure your room has been cleaned the minute you enter. Don't contact, Ms.Jullia Riddle..."
    Read review
    "we learned from past experiences, ask to stay at the front of hotel. otherwise you will have to walk a LONG..."
    Read review
    "Avoid room next to the stairs"
    Read review
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