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Quality Inn & Suites River Suites

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292 Reviews from our TripAdvisor Community

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Showing 291: English reviews
cleveland
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We checked in on September 22, 2016, went very smoothly and quickly.The front desk clerk was very friendly and helpful. There was a problem parking because the owners had just had the parking lot resurfaced and many spaces were blocked off. We were able to find spots for both nights we were there. We did have an issue with the... More 

Helpful?
Thank clevelandsluggo
Chicago, Illinois
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Clean and good location - we had our 2 dogs - they have a maximum weight limit of 20 lbs - our dogs are 60 each - no one seemed to mind and we were thankful - breakfast was good & pool was clean - we will stay there again if we come through town again - rooms were huge

Helpful?
Thank Cornfantastica
Level Contributor
13 reviews
4 of 5 stars Reviewed 2 weeks ago

Our room was spacious and clean. The breakfast was hot and the pool refreshing. Room service skipped us one day and we had to go to the office for more washcloths and when I told the dayshift manager about it at checkout, Shirley tried to argue with me about it. I don't care if the worker checked us off his... More 

Helpful?
Thank phillip o
Oxford, Connecticut
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent our week at this motel and had a great time. It was far down the road out of the way of the high tourist area. Our room was pretty cool as it had 2 bedrooms separated by a bathroom. It worked out well for me and mom and my nephew and his girl. We had breakfast most morning... More 

Helpful?
1 Thank xCindyx
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We enjoyed our 3rd stay at this same hotel this year. We like it bcz it is just off the main strip in town to not be busy but close enough to get to everywhere you need to go. The price is little cheaper than the other inns right in town. We love it bcz of the pools to use... More 

Helpful?
Thank Outdoorsyfive
Statesville, North Carolina
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Called at noon, made reservation…drove 5 hrs, checked in, walked into room called backed to desk and said we would not be staying after tonight…in 15 minutes they charged us for our whole trip trying to tell us we needed to give them a 24 hr. notice to cancel room…."someone please tell me how this can be done… Word of... More 

Helpful?
Thank louann d
Auckland Region, New Zealand
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We enjoyed 2 great nights at this place. Nice rooms and the staff were very friendly. We had a room with a king bed. When I had trouble with the TV in the evening, the nice lady from the front desk came straight up and helped me with sorting it out. Great services!! The breakfast was also great with cooked... More 

Helpful?
Thank Kiwihikers
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago

The bathroom had what appeared to be black mold on the floor around the tub. The commode stopped flushing. We reserved a pet friendly room as we brought a pet (tiny chahuahua). The room smelt terrible. Poor lighting, Bathroom sink drained very slowly, internet and cable was intermittent throughout our stay. We will no doubt look for a different pet... More 

Helpful?
Thank Diane N
Dansville, New York
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 12, 2016

The room was nice. The breakfast buffet was worth it. Everyone was polite, attentive, and helpful. They accommodated us motorcycle riders by putting us on the bottom floor and rooms next to each other. Nights were quiet. Would stay again.

Helpful?
1 Thank TriLan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 29, 2016 via mobile

My family of 4 stayed her for 5 nights this past week. We stayed in a 2 queen bed suite and it was quite roomy! The room was very clean and spacious. The front room had a sofa bed, small table with a couple of chairs, a tv, fridge, microwave and sink. The back room was a big bedroom area... More 

Helpful?
Thank Kelly F
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites River Suites

Address: 860 Winfield Dunn Pkwy, Sevierville, TN 37876-5512 (Formerly Comfort Inn)
Location: United States > Tennessee > Sevier County > Sevierville
Price Range: $54 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites River Suites 2*
Number of rooms: 97
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Also Known As:
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Comfort Inn Sevierville
Sevierville Comfort Inn
Hotel Style:
#1 Best Value Hotel in Sevierville
#8 Romantic Hotel in Sevierville
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