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Quality Inn & Suites River Suites

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282 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Impromptu stay. Had trouble finding a room anywhere. This one was available through trip advisor. Check in was easy. Stayed 4 nights. Room was spacious. No complaints. Breakfast was offered but we slept late everyday so I can't review breakfast!

Helpful?
Thank Angie F
Bloomington, Indiana
1 review
3 of 5 stars Reviewed 5 days ago NEW

liked the layout of the king queen room. decent room with good amenities. Would have liked better hours for the indoor pool. if you are just stopping by on the way through, it is a little far from the hwy. no restaurants within walking distance but several places deliver. price was OK and is near many attractions.

Helpful?
Thank greggm226
Greensboro, North Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stopped here for a one to two night stay in the Pigeon Forge area of TENN. We got here around 3pm and check in was easy and planned for two nights. Spent the rest of the day exploring Pigeon Forge. Came back and enjoyed the indoor pool and hot-tub. Sleep very well in the king sized bed. GOT up to... More 

Helpful?
1 Thank byrdr1
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The room was very spacious for price. Clean. Friendly staff. Close to Gatlinburg and all amenities. Indoor pool was nice . Didn't have problems with noisy neighbors. Breakfast was great. Lots of variety. Overall a great stay. Would recommend to friends

Helpful?
Thank Adriana M
Sevierville, Tennessee
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I stay at the Quality Inn& Suites river Suites, Sevierville, TN. It is always a pleasure staying here. Delightful breakfast. The staff is professional and friendly. Clean rooms and clean parking lot. Two beautiful pools, one is outdoors and one indoor.

Helpful?
Thank waters0339
Level Contributor
7 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

My family and I stay at this specific hotel every year when we get done selling fireworks. We use this time as a vacation and to rest after the busy season and we always have our dogs. When I went in to the office to get a room I told them that I had two dogs, the lady said no... More 

Helpful?
Thank Katie H
ManagementTN100, General Manager at Quality Inn & Suites River Suites, responded to this review

Katie Here are the facts. A) Room that you stayed in was non pet friendly room. B) We only allow one pet in designated room. You had two dog. C) It has to be under 25 lbs. You had the big dogs which we even don't allow in pet rooms. D) You didn't disclose at check in time otherwise we... More 

CALLANDS
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on the way back home. Nice room, decent price. Staff was very helpful and nice. Pool was above average(has indoor and outdoor). Nice breakfast with many choices. I would stay here again. Has an elevator and or room had a balcony on the back(nothing to view but nice quiet balcony at dark).

Helpful?
Thank 20thcentboy
Kingsport, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We had reservations for Friday night, June 24th, everything went great with the check in and our room was clean, just an older hotel. On Saturday I woke up very sick, my husband went to the front desk and asked if the room was available for Saturday night and was told to check back with Sam at 10 am. At... More 

Helpful?
1 Thank earnhardtmania
ManagementTN100, General Manager at Quality Inn & Suites River Suites, responded to this review

Dear Valued Guest I'm sorry to learned that despite of check out time of 11AM and I gave you an ample time to take care of the business end still you were disappointed with us. Regarding the card issue, when you stopped by at 1:30pm at desk, you asked me to run your debit card twice. Unfortunately, when the card... More 

Theodore, Alabama
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and helpful. Loved the room, and great view. The hotel is very close to Dollywood and the Smoky Mountain Park., which was our vacation and the reason for our trip. Plenty of space in the room, micro & mini-fridge meant we could buy groceries to save money, and the full breakfast was really good. Also,... More 

Helpful?
Thank Cindi G
Columbus
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Quality Inn & Suites River Suites is an older hotel that's definitely in need of some "love". Having separate living and bed rooms was nice, but the bathroom was small, cramped and the toilet seat very loose. Also, the vanity/sink is very low to the ground? When we arrived at 1:00am we noticed the carpeting between the beds needed... More 

Helpful?
Thank Stephen H
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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites River Suites

Address: 860 Winfield Dunn Pkwy, Sevierville, TN 37876 (Formerly Comfort Inn)
Location: United States > Tennessee > Sevier County > Sevierville
Price Range: $54 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites River Suites 2*
Number of rooms: 97
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Also Known As:
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Comfort Inn Sevierville
Sevierville Comfort Inn
Hotel Style:
#2 Best Value Hotel in Sevierville
#8 Romantic Hotel in Sevierville
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