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Hampton Inn Sevierville

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Room & Suite (42)
Traveler (41)
Room & Suite (42)
Pool & Beach (7)
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Our Hampton Inn by Hilton is a newly renovated property both interior and exterior. We offer a full hot complimentary breakfast buffet each morning, as well as, our On the GO breakfast bags for those guests who don't have time relax in our beautiful dinning room. We are located just .8 of a mile from the Sevierville Events and Convention Center. There is shopping along with a variety of restaurant choices all within walking distance of our property. We are only minutes for Dollywood and other area attractions. Our friendly and caring Guest Service Agents are just waiting to tell you all about the area and of course our Great Smokey Mountain National Park. Come stay with us and find out why we were 2015 Excellence in Service winner awarded by Trip Advisor and why we are the Best in Southern Hospitality. We look forward to meeting you.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Business Center with Internet Access
Wheelchair access
Fitness Center with Gym / Workout Room
Breakfast included
Meeting Rooms
Self-Serve Laundry
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Non-Smoking Rooms
Family Rooms
Air Conditioning
Microwave
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
16Restaurantswithin 0.25 miles
0Attractionswithin 0.25 miles
Contact
681 Winfield Dunn Pkwy, Sevierville, TN 37876-5521
Getting there
Mc Ghee Tyson Airport24 mi
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Reviews (700)
Filter reviews
700 results
Traveler rating
421
167
64
31
17
Traveler type
Time of year
LanguageEnglish
421
167
64
31
17
Show reviews that mention
All reviews pigeon forge complimentary breakfast the breakfast area indoor pool the hotel staff breakfast staff clean rooms convention center very nice hotel bed was comfortable great place to stay desk clerk easy access up to date location is great pleasant stay nice room
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1 - 5 of 700 reviews
Reviewed 6 days ago

When planning a trip to visit the attractions in Sevierville this is where you should stay! Beautiful accommodations and the location is perfect! Starbucks, Cracker Barrel and shopping all across the street. Great location to the indoor water park!!

Review collected in partnership with Hampton
Date of stay: November 2018
Thank Ambassador302392
Response from shirl e, Guest Relations Manager at Hampton Inn SeviervilleResponded 5 days ago

Top notch is where we want to be! Thank you so much for the review and we hope to see you in the future.

Hotel's Favorite
Reviewed 1 week ago

Stayed here for 3 nights while visiting the area and had a terrific experience. The location is excellent. Not too far from attractions but not in the thick of it. The room was nicely renovated and well appointed. I liked that both a microwave and...More

Date of stay: November 2018
Thank NYC2VA13
Response from shirl e, Guest Relations Manager at Hampton Inn SeviervilleResponded 1 week ago

Thank you for a great review of our Hampton Inn! We do take pride in our work to make sure all of our guest have a pleasant and memorable stay. Our goal is to provide the very best in customer service and satisfaction. We do...More

Reviewed 2 weeks ago

Wonderful staff, good hot breakfast, fruit, cereal, etc., very comfortable rooms. The location was key -- wonderful place to stay to be out of the heavy traffic, but still close to shows, shopping, etc.

Review collected in partnership with Hampton
Date of stay: November 2018
Thank Angelakbd
Response from shirl e, Guest Relations Manager at Hampton Inn SeviervilleResponded 1 week ago

Thank you for such a great review of our Hampton! We are very happy you enjoyed your stay and hope to see you again.

Reviewed 3 weeks ago

I was told that being an HHONORS member that i would get a discount at any Hampton. But i pay the same as anyone else. I have no complaint with the food or accomendations. But I do with the price I have to pay.

Review collected in partnership with Hampton
Date of stay: November 2018
Thank Maps08061482217
Reviewed 3 weeks ago

Location was good in regards to being close to a Pigeon Forge. This was a stop over from Nashville. Staff was very friendly and helpful. Rooms were clean. Only problem we had was street noise which we are not accustomed to hearing.

Review collected in partnership with Hampton
Date of stay: November 2018
Thank Nanniemama
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Questions & Answers
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Wayne H
No question--just a comment---we feel as you do Jaredsiu--this place is BAD!!!! When we wrote a review--the manager lied about our stay--she came back on our review and LIED!!! She said we caused a scene when checking out--NO we did not (we ate breakfast that day and went back up stairs got our luggage put it in the car, went to the front desk, the young lady who checked us out--the very minute we mentioned all the problems during our stay--she began her defense by saying we would be on a black list if we used the 100% guarantee and said she could give us one nights compensation which we agreed to and left--no scene occurred) ---she said we tore the sheets with a back board we used between the mattress & springs--NO we did not (we are always very careful when putting the board under the mattress & removing it)--she said we came to the desk and complained about several issues during our stay--NO we did not!!! All you have to do is push them on the 100% guarantee at this hotel--they get on the defense and tell lies!!!!! We tried to call the manager--she hung up on us and said she was busy because at check in time she was alone--that is poor management--you always have back up at a busy time!!! They have many people fooled at this place---even the hotel chain folks and trip advisor. We will not stop pushing the way we were treated nor lied about. We have asked for an apology but she is too low of a person to admit she lied!!! If we had not stayed at this hotel before and treated wonderfully and had a clean room it would be different---but the last 2 times this manager was there--so the hotel went down hill and this manager is the reason!!!!
March 31, 2015|
Answer
Response from GM-HIS | Property representative |
Dear Wayne H, I am truly sorry to hear you had a bad experience at this hotel a year ago. I have recently taken over as the new GM and would like to extend an olive branch to regain your good faith in us. The Hampton Inn... More
2
Votes
gibbstown
February 13, 2015|
AnswerShow all 5 answers
Response from GM-HIS | Property representative |
Dear Gibbstown, As previously answered, we do not have an outdoor pool, but we have a nice, newly renovated indoor heated pool that is protected from the noise, dust and public view associated with outdoor pools, which is a... More
0
Votes
Wayne H
Tim--this is not a question--this is a fact about our stay there---We will never stay at this Hampton again. We had a very bad experience too. When I wrote a review the manager came back on the review and told a bunch of lies. None of the things she said on the review titled Gone Down Hill are true. I called her and tried to talk with her over the phone and she would not talk with me and even hung up on me. Our room was dirty (carpet had crumbs from former guest, bathroom tub had not been cleaned--mold was on tile grout) also when we took the duvet off the bed there was a full size top sheet instead of a king sheet on the bed the 1st night. She says we complained to her at the desk several times---this did not happen---also she says we yelled at the desk clerk when we left---this did not happen. We do not know if they had us mixed up with other guests or not---but what she put on her comment did not happen. She said that a back board we use for my wife's back under the mattress tore a hole in their sheet---NO!! we carefully put this board under the mattress--it never touches the sheets--and when we remove the board we are just as careful---the house keeping staff might have torn the sheet---but we did not. She also said we put our Do Not Disturb sign up for a whole day---NO that did not happen---we were and always are very careful to remove the sign so we can get clean sheets and towels. We left notes--and these were NICE notes to housekeeping asking for clean sheets and towels---we got them to change the sheets every day and we had fresh towels every day. I am sorry they had to WORK by changing the sheets---they certainly do NOT clean the rooms like the rooms use to be cleaned. We have stayed at this hotel many times---but the last couple or so times we noticed it was not up to par. I do not know when the present manager started at this hotel---but I bet I can give a close guess and get it right!!!! Done with rant!!!
December 29, 2014|
Answer
Response from TwigCaldwell | Reviewed this property |
I too got no where with the manager. I feel that we will no longer stay at this establishment. When the manager is on the defense from the start there is something wrong with the system or the manager.
1
Vote
Room Tips
"3 floors in hotel with 1 elevator"
TomL0819
Sep 24, 2018
Read review
"Choose even numbered room on back side of hotel (away from main street)"
317russa
Sep 15, 2018
Read review
"On the back side away from street traffic."
382timl
Jul 31, 2018
Read review
"Ask for a room on the back of the hotel for quieter location."
lisabH2186YR
Jun 28, 2018
Read review
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PRICE RANGE
$101 - $218 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn sevierville hotel seviervillesevierville hampton inn
LOCATION
United StatesTennesseeSevierville
NUMBER OF ROOMS
68
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