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    Hampton Inn Sevierville

    681 Winfield Dunn Pkwy, Sevierville, TN 37876-5521
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    8/6/2017 8/7/2017
    $109
    $109
    $109
    Traveler (32)
    Room & Suite (22)
    Pool & Beach (6)
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    Overview
    • Excellent62%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible2%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    Wheelchair access
    Business Center
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Hampton Inn Sevierville
    Special Offer: Double Points, Every Stay
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    Clarion Inn Willow River
    549 reviews
    #4 of 20 hotels in Sevierville
     
    Holiday Inn Express & Suites Pigeon Forge - Sevierville
    437 reviews
    #5 of 20 hotels in Sevierville
     
    Resort at Governor's Crossing
    1,185 reviews
    #1 of 20 hotels in Sevierville
     
    Quality Inn & Suites River Suites
    338 reviews
    #12 of 20 hotels in Sevierville
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (568)
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    1 - 5 of 568 reviews

    Reviewed 4 days ago

    Nice clean friendly staff a little pricey but you get what you pay for The beds real comfortable very nice quality complementary breakfast really enjoyed not a breakfast bar by no means but very clean and kept it stocked

    Review collected in partnership with Hampton
    Thank Drakes65
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 2 days ago

    Dear Drakes65, Thank you for taking the time to review us. I'm glad you had an overall great stay with us. Thank you for choosing us and we hope to see you again. Sincerely, GM, Hampton Inn Sevierville

    Hotel's Favorite
    Reviewed May 5, 2017

    Nice facility with all the standard features. Room clean and modern. Staff helpful and friendly. Stayed one night while on a solo coast to coast bicycle tour. You will not be disappointed with your stay here.More

    2  Thank betterisbetter
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded May 8, 2017

    Dear betterisbetter, We were so honored that you chose to stay with us on this amazing cross country bicycle trip and so delighted to meet you! We are not just a business, we enjoy the amazing guests we meet and consider ourselves lucky to be...More

    Reviewed 4 days ago

    You will feel right at home and sleep safe and sound. I stay here every year. Convenient and accessible off main road. Rooms are super clean. I plan on staying a couple days again this fall. Plan on seeing the leaves change out back and...More

    Review collected in partnership with Hampton
    1  Thank rockyw970
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 2 days ago

    Dear rockyw970, It was an absolute pleasure meeting you and thank you for staying with us every year for the convention. Glad to hear you will be staying with us again this fall for a pleasure trip and we look forward to seeing you again....More

    Reviewed 1 week ago

    Almost everything was great. Very little to complain about. Staff, cleanliness, appearance in general was well above average. I would recommend anyone that needs a nights stay to reach out to a Hilton Hotel.More

    Review collected in partnership with Hampton
    1  Thank Z7446INjeffreyp
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 1 week ago

    Dear Z7446INjeffreyp, I'm pleased to hear you had an overall great stay and found our little Hampton Inn Sevierville to be well above average. Thank you greatly for recommending us. We loved having you here and hope to see you again. Sincerely, GM, Hampton Inn...More

    Reviewed 2 weeks ago

    Very clean hotel and front desk personnel are extremely friendly. Breakfast lady was having a bad day and was very rude. Breakfast was your average free breakfast, nothing to brag about. I would definitely stay here again.More

    Review collected in partnership with Hampton
    1  Thank jameswM5554FH
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 2 weeks ago

    Dear jameswM5554FH, Thank you for complimenting our clean hotel and front desk staff. I'm shocked and sorry about your experience with the breakfast attendant, that is not normal for our staff and thank you for bringing it to our attention. I'm thankful to hear you...More

    Clarion Inn Willow River
    549 reviews
    #4 of 20 hotels in Sevierville
     
    Holiday Inn Express & Suites Pigeon Forge - Sevierville
    437 reviews
    #5 of 20 hotels in Sevierville
     
    Resort at Governor's Crossing
    1,185 reviews
    #1 of 20 hotels in Sevierville
     
    Quality Inn & Suites River Suites
    338 reviews
    #12 of 20 hotels in Sevierville
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $99 - $188 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Sevierville
    • #7 Family Hotel in Sevierville
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Expedia, Orbitz, Agoda, TripOnline SA, Travelocity, Cancelon, Hotwire, HotelQuickly and getaroom.com so you can book your Hampton Inn Sevierville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Sevierville
    • Also Known As
    • Hampton Inn Sevierville Hotel Sevierville ,
    • Sevierville Hampton Inn
    Add Photo Photos
    Traveler (32)
    Room & Suite (22)
    Pool & Beach (6)
    Dining (2)
    Hotel & Grounds (24)
    Bathroom (6)
    Business Center & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    Golden Corral
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    .22 miles away
    Nearby Attractions
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    .83 miles away
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    .43 miles away
    Ask a question
    Questions & Answers
    Wayne H
    No question--just a comment---we feel as you do Jaredsiu--this place is BAD!!!! When we wrote a review--the manager lied about our stay--she came back on our review and LIED!!! She said we caused a scene when checking out--NO we did not (we ate breakfast that day and went back up stairs got our luggage put it in the car, went to the front desk, the young lady who checked us out--the very minute we mentioned all the problems during our stay--she began her defense by saying we would be on a black list if we used the 100% guarantee and said she could give us one nights compensation which we agreed to and left--no scene occurred) ---she said we tore the sheets with a back board we used between the mattress & springs--NO we did not (we are always very careful when putting the board under the mattress & removing it)--she said we came to the desk and complained about several issues during our stay--NO we did not!!! All you have to do is push them on the 100% guarantee at this hotel--they get on the defense and tell lies!!!!! We tried to call the manager--she hung up on us and said she was busy because at check in time she was alone--that is poor management--you always have back up at a busy time!!! They have many people fooled at this place---even the hotel chain folks and trip advisor. We will not stop pushing the way we were treated nor lied about. We have asked for an apology but she is too low of a person to admit she lied!!! If we had not stayed at this hotel before and treated wonderfully and had a clean room it would be different---but the last 2 times this manager was there--so the hotel went down hill and this manager is the reason!!!!
    March 31, 2015|
    Answer
    Response from GM-HIS | Property representative |
    Dear Wayne H, I am truly sorry to hear you had a bad experience at this hotel a year ago. I have recently taken over as the new GM and would like to extend an olive branch to regain your good faith in us. The Hampton Inn... More
    0
    Votes
    gibbstown
    February 13, 2015|
    AnswerShow all 5 answers
    Response from GM-HIS | Property representative |
    Dear Gibbstown, As previously answered, we do not have an outdoor pool, but we have a nice, newly renovated indoor heated pool that is protected from the noise, dust and public view associated with outdoor pools, which is a... More
    0
    Votes
    Wayne H
    Tim--this is not a question--this is a fact about our stay there---We will never stay at this Hampton again. We had a very bad experience too. When I wrote a review the manager came back on the review and told a bunch of lies. None of the things she said on the review titled Gone Down Hill are true. I called her and tried to talk with her over the phone and she would not talk with me and even hung up on me. Our room was dirty (carpet had crumbs from former guest, bathroom tub had not been cleaned--mold was on tile grout) also when we took the duvet off the bed there was a full size top sheet instead of a king sheet on the bed the 1st night. She says we complained to her at the desk several times---this did not happen---also she says we yelled at the desk clerk when we left---this did not happen. We do not know if they had us mixed up with other guests or not---but what she put on her comment did not happen. She said that a back board we use for my wife's back under the mattress tore a hole in their sheet---NO!! we carefully put this board under the mattress--it never touches the sheets--and when we remove the board we are just as careful---the house keeping staff might have torn the sheet---but we did not. She also said we put our Do Not Disturb sign up for a whole day---NO that did not happen---we were and always are very careful to remove the sign so we can get clean sheets and towels. We left notes--and these were NICE notes to housekeeping asking for clean sheets and towels---we got them to change the sheets every day and we had fresh towels every day. I am sorry they had to WORK by changing the sheets---they certainly do NOT clean the rooms like the rooms use to be cleaned. We have stayed at this hotel many times---but the last couple or so times we noticed it was not up to par. I do not know when the present manager started at this hotel---but I bet I can give a close guess and get it right!!!! Done with rant!!!
    December 29, 2014|
    Answer
    Response from TwigCaldwell | Reviewed this property |
    I too got no where with the manager. I feel that we will no longer stay at this establishment. When the manager is on the defense from the start there is something wrong with the system or the manager.
    1
    Vote
    Room Tips
    "Our room was on the main floor at the end of the corridor from the front desk and was very quiet."
    Read review
    "Great clean hotel"
    Read review
    "Clean hotel with very nice employees"
    Read review
    "Request a room on the side away from the highway"
    Read review
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