Comfort Inn Powell - Knoxville North
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7585 Barnett Way, Powell, TN 37849-3565
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Room & Suite (79)
Pool & Beach (5)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
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Updated 07/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Inn Powell - Knoxville North
Updated 07/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 5 in Powell
Location
4.6
Cleanliness
4.7
Service
4.5
Value
4.4
GreenLeaders Bronze level
Newly renovated and multiple award winning Knoxville, TN hotel featuring a free hot breakfast buffet including sausage, biscuits & gravy, both hot blueberry and original flavored waffles, yogurt, fresh pastries, plus much more. Our beautiful non-smoking hotel offers free 100MB wired and wireless Fiber Internet access, heated indoor pool & spa, fitness center, free access to 70,000 sqft Tennova fitness center, guest laundry, business center, and a free USA Today paper. All our clean rooms feature a 40" HD LCD TV's with HD channels, MicroFridge, Iron/Board, Hairdryer, Coffee Maker, and Plush Pillowtop Mattresses with both firm and soft pillows. Comfort Inn Knoxville is a multiple award winner for cleanliness, service and quality.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Shallow end in pool
Coffee shop
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Vending machine
Highchairs available
Business Center with Internet Access
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Additional bathroom
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bath / shower
Housekeeping
Interconnected rooms available
Safe
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
Location
Full view
43Car recommended
Grade: 43 out of 100
30Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
7585 Barnett Way, Powell, TN 37849-3565
Getting there
Rental CarsSee all Powell rental cars
203Reviews3Q+A35Room tips
Reviews
Traveler rating
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Selected filters
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Popular mentions
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Most Recent
room was very clean, staff was very friendly, pool was nice, only issue was the breakfast. we budgeted that in our 3 night stay so we had to spend a little extra for breakfast every morning for 4 of us.
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Date of stay: June 2021
Value
Service
Sleep Quality
Helpful
Response from Sam P, Owner at Comfort Inn Powell - Knoxville North
Responded Jul 14, 2021
Thanks for the 5 star review! And sincerely appreciate your business. Thank you for the great comments and hopefully when you revisit our hotel, we are able to provide you our usual breakfast buffet - we are in the process of expanding our limited pre-packaged breakfast and should have that in place soon. Thanks again! Sam
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Traveling alone with my dog I am particular about where I stay and chose this Comfort Inn because of the reviews. Not only was it clean and conveniently located to my daughter's new house, the staff was friendly and I had easy access to take my dog outside. I was in the room closest to the outside door which made it easy. She is used to hotels but didn't have to ride elevators nor was she spooked by the neighbors next door. There were plenty of restaurants to chose from as well. I personally appreciated the walking track next door, and even though it said no pets on the track (part of a health club facility) the hotel reassured me they had a membership and to pick up my dog's poop, which I would do anyway! The internet was also decent which can be problematic, and the bed was comfortable as well. One of my biggest pleasant surprises was a decent shower! The shower head was great, and that was the best water pressure I think I've ever had at a hotel! Because of Covid restrictions, there was a sack breakfast that did have a Jimmy Dean sandwich as well as a granola bar and chocolate muffin to pick up at the front desk. They did have their coffee and juice machines in operation. The price was fair, although the $25 a night charge for the dog was more than I usually pay. Overall I was very pleased with my stay and do recommend this hotel.…
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Date of stay: June 2021
Value
Service
Sleep Quality
Room Tip: Room 132 if you have a dog as it is closest to the door to go outside.
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Helpful
Response from Sam P, Owner at Comfort Inn Powell - Knoxville North
Responded Jul 14, 2021
Hi Martha and thank you so much for the wonderful and detailed review! We are so pleased you found your stay to be great and enjoyed all our amenities. We look forward to seeing you again the next time you are in Knoxville! Have a great day! Sam
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We found this motel was clean. The staff was friendly. It’s also pet friendly. Our only issue was the breakfast was a sack breakfast. Not very good. I assume this will change when local regulations change. I would recommend this motel. I would recommend this motel.
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Date of stay: May 2021Trip type: Traveled
Helpful
Response from Sam P, Owner at Comfort Inn Powell - Knoxville North
Responded Jul 14, 2021
Hi and thank you so much for the 5 star review for our Comfort Inn Powell - Knoxville North! We sincerely appreciate the kind words and hope to have our full breakfast buffet back soon...we really want to bring it back too!! Thank you again! Sam
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hot breakfast NOT included. breakfast in a bag included one muffin, one small applesauce, and one breakfast bar. However, nice bed and an appropriate distance from expressway for a quiet overnight experience.
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Date of stay: March 2021
Value
Cleanliness
Service
Room Tip: highest floor best as some noise noted outside our room.
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Helpful
Response from Sam P, Owner at Comfort Inn Powell - Knoxville North
Responded Jul 14, 2021
Thank you for your review and appreciate sharing your comments. Unfortunately due to local guidelines, we were not able to provide our typical breakfast buffet. The to - go back consists of prepackaged items: Jimmy Dean Sausage/Egg/Cheese croissant breakfast sandwich, granola bar, and muffin, along with our hot coffee and juice. We do hope to return back to our breakfast buffet as soon as we are able to. Thank you again and hope to see you return to our hotel the next time you are in the area. Sam
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Front desk employee for morning check out was not wearing his face mask appropriately. The employee was wearing his mask on his chin. Considering he was dealing with guests/handing out “grab and go” breakfast bags, this is very unsafe. This hotel definitely needs some updates/maintenance. The closet door was duct taped as an easy fix it appeared. The wallpaper is peeling off the walls in the bathroom. The heating/air unit in the room was pretty gross. Appeared it had not been cleaned (found this out when I looked at it) after waking up congested. For allergy sufferers, this is not good. The pool was decent, but the hot tub/jacuzzi had some green mold residue and could use a good deep clean. The grab and go breakfast was good; a muffin, applesauce and granola bar. Overall this stay was not of expected from a Comfort Inn. Would not stay here again.…
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Date of stay: February 2021Trip type: Traveled
Helpful
Response from Sam P, Owner at Comfort Inn Powell - Knoxville North
Responded Jul 14, 2021
Hi TC2808, first and foremost our sincere apologies for the issues you addressed in your review. We agree that you should be disappointed as we are too. This is not how we typically run our hotel and I assure you that your comments have been shared with the appropriate individuals and will be corrected immediately. We hope you allow us another opportunity the next time you are in the area and I assure you that your stay will be better. Again, our apologies. Sam
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+1
Staff was friendly. Stayed in Room 205. Left bolt on toilet seat was broken and allowed the seat to slide sideways. The sink faucet was like a shower head...makes the water bounce off your hand. Nightstand light bulb out. Breakfast was a grab 'n go with a muffin, granola bar, unsweetened applesauce cup, and a cheese stick. Ended up moving to a different hotel for remaining nights.
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Date of stay: October 2020
Rooms
Location
Service
Helpful
Response from Sam P, Owner at Comfort Inn Powell - Knoxville North
Responded Jul 14, 2021
Hi Annie and our sincere apologies for your less than great stay at our hotel. Those issues are not acceptable by our standards. We have addressed your concerns with our maintenance staff to correct them and hope that you allow us another opportunity in the future to provide you a much better stay. Sincerely, Sam
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The room was clean and attractive, the services good. The desk staff were not overly friendly, but were competent. Due to Covid, the breakfast consisted of a grab and go bag containing applesauce, string cheese, a breakfast bar, and a single packaged pastry.
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Date of stay: November 2020
Rooms
Cleanliness
Service
Helpful
Response from Sam P, Owner at Comfort Inn Powell - Knoxville North
Responded Jul 14, 2021
Thank you so much for your review! We appreciate your comments and hope you to see you again the next time you are in the Knoxville area! Sincerely, Sam
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We had a family emergency in TN and booked a room for two nights. We left very early both mornings. I went to put on my earrings only to find my jewelry missing from my suitcase. Two of my three favorite rings and three pairs of earrings are gone. Two of the rings had sentimental value and now they are gone. I am heartsick. DO NOT STAY AT THIS LOCATION.
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Date of stay: September 2020
Helpful
Response from Sam P, Owner at Comfort Inn Powell - Knoxville North
Responded Oct 1, 2020
Good afternoon, first and foremost our heartfelt condolences on the family emergency, we hope everything is ok. I'm concerned though that you have us mixed up with another location. We had no report of any missing items nor have experienced this issue in the past. Our housekeeping staff has been with us for many years and this sounds as though there may be a mix up in hotels. If you believe this is the correct location, please contact us immediately with details of your stay so we can investigate this further. Please ask for our manager - Gregory at 865-938-5500. I assure you that we take this review seriously and will do everything possible to help. Sincerely, Sam
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The staff here was very pleasant. Room was very clean. No qualms. They took measures for COVID. Breakfast was a grab and go bag. Staff was very helpful. Set back from road next to a fitness center, where you could walk an outside track. A couple little strip malls close by that had food. Not hotel's fault, but people above us were pounding on the floor for over two hours. Sounded like a child. At 10 p.m. I went down to desk and they said they would act on it. We could hear them knock on the door above us. Well they continued for another half hour to 45 minutes. When we left at 7:45, they already started again. Inconsiderate. Also, young people laughing in our hallway and bouncing into the door. I complained again at checkout and gentleman said he would note it. Too bad, lovely hotel, but no rest for us!…
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Date of stay: September 2020
Value
Rooms
Service
2 Helpful votes
Helpful
Response from Sam P, Owner at Comfort Inn Powell - Knoxville North
Responded Oct 1, 2020
Thank you for your nice review! Our apologies though for the guest noise you experienced, we made every effort to rectify it but unfortunately, it sounds as if it didn't help much. I do hope that the next time you are in Knoxville, you allow us another opportunity for a much quieter stay. I'm happy you enjoyed everything else at our hotel and hope to see you again soon. Have a fantastic day! Sincerely, Sam
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I was in need of a property that was close to the North Knoxville Medical Center where my wife was being treated. I booked the property online and had a good senior citizen rate of $80.00. I arrived at 16:00 and was greated by the current front deck manager Thomas. It was nice to have Mozart on the lobby sound system. Thomas is a classical music lover and an aspiring musician. The room appeared to have been recently refurbished. Everything was spotless with good lighting and proper outlets at the work space. There are several restaurants in the same business area as the hotel. Breakfast service had been reduced due to the current virus. Not knowing what to expect from the hospital ICU's department I asked Thomas if there was a hospital related rate that the hotel offered. He said yes so I booked two more nights. It was about $10.00 less than the senior citizen rate. I was concerned about cancellation fees if I didn't need the extra nights. He said not to worry about it. Unfortunatley my wife died the next morning so I went and signed off on the hospital paperwork and headed home to our mountain cabin in Cosby about 60 miles away. I check the billing a couple of days later and I was only charged for the one night I stayed. If you are in need of a property near the hospital this is the place to go. Thomas is a true asset to this property.…
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Date of stay: July 2020
Value
Location
Service
Helpful
Response from Sam P, Owner at Comfort Inn Powell - Knoxville North
Responded Aug 26, 2020
First, just wanted to say our thoughts and prayers are with you and your family for your recent loss. We sincerely appreciate your thoughtful words and review and happy we were able to provide you with a place to stay during a very difficult time. Sincerely, Sam
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PRICE RANGE
$112 - $170 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseePowell
NUMBER OF ROOMS
69
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Claim Your Listing Frequently Asked Questions about Comfort Inn Powell - Knoxville North
What are some of the property amenities at Comfort Inn Powell - Knoxville North?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn Powell - Knoxville North?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn Powell - Knoxville North?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Comfort Inn Powell - Knoxville North?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Powell - Knoxville North?
Conveniently located restaurants include Aubrey's Restaurant, Chick-fil-A, and Wild Boar Tavern.
Are there opportunities to exercise at Comfort Inn Powell - Knoxville North?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Comfort Inn Powell - Knoxville North?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Comfort Inn Powell - Knoxville North?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn Powell - Knoxville North offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Comfort Inn Powell - Knoxville North?
Many travelers enjoy visiting James White Fort (7.7 miles), Mabry-Hazen House (7.5 miles), and Crescent Bend House & Gardens - Armstrong-Lockett House (7.5 miles).
Is Comfort Inn Powell - Knoxville North accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.