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Dollywood's DreamMore Resort and Spa

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2525 DreamMore Way, Pigeon Forge, TN 37863-4435
COVID-19 update: See the added health and safety measures this property is taking.Read more
16 people are viewing this hotel
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$229
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Free cancellation until 05/02/21
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$469
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dollywood's DreamMore Resort and Spa
Updated 10/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 94 hotels in Pigeon Forge
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Dollywood's DreamMore Resort is the ultimate Smoky Mountain vacation destination. Surrounded by the beauty of nature, but just minutes away from Dollywood's award-winning theme parks, DreamMore Resort is inspired by Dolly Parton's warm childhood memories of growing up in the Great Smoky Mountains and on her family's front porch. With premium amenities like indoor and outdoor pools, a luxurious spa and a sit-down restaurant, there's something fun for every member of the family. All guests of the resort will receive exclusive park privileges such as TimeSaver Pass, early Saturday entry and complimentary door-to-door transportation.
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Room & Suite (240)240
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Evening entertainment
Children Activities (Kid / Family Friendly)
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Picnic area
Shops
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
1,956Reviews159Q+A100Room tips
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Popular mentions
Kelsey A wrote a review Apr 14
Charlotte, North Carolina58 contributions7 helpful votes
+1
Spent 4 days 3 nights at the DreamMore Resort to celebrate our 10 year anniversary, my sons 3rd birthday and my 28th birthday. It was the best vacation we could have asked for. The hospitality is above and beyond. The park and resort are well kept. Food is great. Outdoor pool was supposed to be heated but was chilly. However we still enjoyed the outdoor pool as well as the indoor pool. Hot tub was so relaxing and warm. Beautiful views from the resort. The theme park has a little of everything for all ages. Dolly’s souvenirs are so cute! I bought several shirts and souvenirs for friends and family. Definitely recommend getting your picture taken at the park in front of the main dollywood sign. They took the best photo of our little family. The resort valet took our bags to our room for us and every person we interacted with at the resort was very nice and helpful. The only thing we did not like was that we couldn’t have our child with us in the hot tub area and i felt that was not acceptable due to this being a family resort. So if you have children, be prepared to not be able to enjoy the hot tub as they aren’t allowed in that area. There are smoking areas around the resort also however they could use a few closer ones so people don’t have to walk forever to get to a smoking area in the resort as well as the theme park. Overall we did enjoy ourselves and would love to experience it all again someday. If you are looking for a yearly vacay or to celebrate an event, you should check out dollywood and get a vacation package. it includes everything! We even got to skip the lines at the theme park for rides!! The Titanic museum was also so much fun. The area has tons of food and activity options so you won’t be bored ever! Thanks Dolly for the wonderful experience!!!!
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Date of stay: April 2021Trip type: Traveled with family
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Chase C wrote a review Apr 11
1 contribution
My partner and I had a wonderful expierence all around. We tried to do as much around the resort as we could, but one person really stuck out during our visit and I want to give her the credit that she is due. Abigail really went above and beyond for her services provided in the food and beverage areas. She has a loud and upbeat personality that is a force to be reckoned with. I was really appreciative of her services. After a long 6 months of work and negativity, Abby really helped us disconnect. We hope to see her again at the resort on our next visit.
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Date of stay: April 2021Trip type: Traveled as a couple
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Response from Kevin Osborn, General Manager at Dollywood's DreamMore Resort and Spa
Responded 5 days ago
Thank you for this amazing review and mentioning Abigail. Your right she is great with our guests and I will be sure to pass on these great comments to her. We hope to see you again in the near future.
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JDF wrote a review Apr 5
Johnson City, Tennessee32 contributions20 helpful votes
Wow, what has happened to Song & Hearth? In the past few years, the special holiday brunches have been top notch. Unfortunately, our Easter brunch was a complete fail from start to finish. Where do we begin? Due to COVID, some changes have been made, understandably, to limit the buffet experience. For starters, we were served a pitiful “Charcuterie Board with Assorted Cured Meats and Artisan Cheeses”. For a party of 3, we received 3 midget pickles, some dry salami, and 3 thin cheese triangles. We should have seen them as an indication of what was to come and run while we had the chance. While the cheese board was laughable, we thought this would be the fluke of the meal and thought we would give a fair chance. The carving station consisted of turkey, ham, prime rib, and salmon. Sounds great right? No. Every single meat was cold. I assume the food had been sitting out for several hours because there was certainly no crowd of people at the restaurant. I now understand why. The turkey and ham were so dry and cold, both were inedible. The prime rib, also cold, was essentially a cold, bloody slab of fat. Someone is going to get sick from old, cold meats. The sides were served family style, and too, were cold and old. Waxy cold green beans, dried mashed potatoes, and macaroni-and-cheese so old it could have been used as brick doorstop. When the waitress inquired at the end of our meal if we enjoyed our meal, we couldn’t pretend the meal was anywhere near acceptable. I’m sure she noticed our plates were still full and the “meats” we had on our plate were hardly touched. She notified the manager and were graced with his poor excuses for his restaurant quality and seemed upset that someone would complain. Of course, the “due to COVID...” line was played and he alluded several times that we should have told him earlier that all the food was cold so he could “bring out some hot fresh food”. No sir, for the price paid, the diner shouldn’t have to ask for fresh food. It should be provided from the start. We are all very aware of the changes necessary due to COVID, but this cannot be used as an excuse for your poor performance. As a fellow manager myself, don’t argue with the customer when your know your product is poor. Sorry, Bryan. We weren’t the only party complaining either. Upon arrival, another party was complaining to another manager about how bad their meal was too. Although, she did take them outside on the porch to hear their complaints; away from the other suckers arriving and expecting a quality meal for $50 per person! Lessons learned, we will never return to Song & Hearth for any future holiday meals. Personally, I know the food management at DreamMore has gone through numerous changes in the few years since opening and it shows. Management and chefs cannot be retained at DreamMore and I sadly understand why. To the “director”Shane, you need some help. In the meantime, avoid Song & Hearth.
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Date of stay: April 2021Trip type: Traveled with family
3 Helpful votes
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Response from Kevin Osborn, General Manager at Dollywood's DreamMore Resort and Spa
Responded 1 week ago
BlueSmoke85, It was disappointing to learn that our Easter Brunch fell short of your expectations. I would be happy to speak with you more about your experience if you would like. I can be reached at 865-428-9645.
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WDean2105 wrote a review Apr 4
Dayton, Ohio3 contributions1 helpful vote
My family and I are enormous Dolly Parton fans. Her great, unmatched talent as a singer/songwriter, her kind, warm hearted and sparkling personality and her extremely generous philanthropic activities are but a few of the reasons she is adored and loved by the public at large and ourselves. Anything she puts her time and efforts into and her name on is golden in our eyes and worthy of our time and attention. ... Unfortunately, DreamMore Resort in Pigeon Forge is the exception to that rule. We were one of the first families to stay at the resort when it opened in 2015. Everything about the resort would make Ms. Parton proud. Great location, comfortable home away from home atmosphere, with delicious food. Although most of the staff were exemplary some were neither friendly nor attentive to the few serious issues with our room, but we excused their behavior as possibly just being overwhelmed, (it was a very busy time for them all). ... On this day, I recently came across two complimentary passes to the Song and Hearth Restaurant. On the cards was the comment " Be our guest in Song and Hearth for a complimentary breakfast buffet & beverage. Adult or Child". There were no expiration dates so I assumed we would still be able to use them this fall when we vacation in Pigeon Forge again and most especially revisit the grounds at the Resort to see if we might reconsider ever staying there again. I called the front desk and asked. I spoke with Pam who spoke with the manager, (I am told Rachel was on working that day), and I was told "No". We as a family travel to Pigeon Forge every year and at that moment it reminded me of why we have always chosen disappointingly enough to stay anywhere but DreamMore, bad customer service. We experienced it once before, and 5 years later, sadly enough it would seems nothing has changed with them. So, my family and I will venture elsewhere. Regardless, ... we will always love you Dolly.
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Date of stay: May 2020
1 Helpful vote
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Colin wrote a review Apr 2
36 contributions10 helpful votes
Where to begin... we had an amazing time at dream more. We stayed in the junior suite. It was nice and super clean. We arrived early and David helped to expedite our room from the long drive we took to get to Tennessee. We consistently saw staff members walking around and cleaning. Everyone staying at the hotel was social distancing and wearing their masks which was great. The trolley to get to Dollywood was excellent with many buses running continuously. We never waited more then 3 min for a trolley to pick us up. Both pools were clean and you have to make a reservation for the indoor pool. The arcade was super clean and had purell wipes available if you wanted to wipe anything down along with hand sanitizer. Room service food was great and quick, never waited more then 20 min for our food. The pizza from dm pantry was good, along with the food from the lounge. Song and hearth was ok in my opinion for dinner. The complimentary s’mores were so much fun to do at night. You have to make a reservation for that but can do it a day ahead of time. We didn’t use the fitness room, but it looked nice and clean. All the staff that we encountered were beyond welcoming and nice. We felt very at ease here and felt that all the appropriate measures were being taken with covid. We had such a great time that we extended our stay thanks to Philip being able to find us another room so we could stay, and also became Passholder’s. The only cons with our stay would be the shower temperature is very temperamental, the beds and pillows are very hard, and our room was by the elevator which was very loud. We can’t wait to return!
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Date of stay: April 2021Trip type: Traveled with family
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Response from Kevin Osborn, General Manager at Dollywood's DreamMore Resort and Spa
Responded 5 days ago
Thank you for recognizing all the efforts how Hosts put into making sure the resort is safe and fun for all of our guests. I will also pass on the great shout out to David. Thank you again for this great review and we hope to see you in the near future.
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PRICE RANGE
$181 - $397 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeSevier CountyPigeon Forge
NUMBER OF ROOMS
299
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Frequently Asked Questions about Dollywood's DreamMore Resort and Spa
Which popular attractions are close to Dollywood's DreamMore Resort and Spa?
Nearby attractions include The Island in Pigeon Forge (2.1 miles), Dollywood (1.3 miles), and The Escape Game Pigeon Forge (2.1 miles).
What are some of the property amenities at Dollywood's DreamMore Resort and Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Dollywood's DreamMore Resort and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Dollywood's DreamMore Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Dollywood's DreamMore Resort and Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Dollywood's DreamMore Resort and Spa?
Conveniently located restaurants include Pigeon Forge Deli, Blue Moose Burgers & Wings, and Local Goat.
Are there opportunities to exercise at Dollywood's DreamMore Resort and Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Dollywood's DreamMore Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Dollywood's DreamMore Resort and Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Dollywood's DreamMore Resort and Spa?
Many travelers enjoy visiting Old Forge Distillery (2.0 miles) and The McMahan Indian Mound (4.0 miles).
Does Dollywood's DreamMore Resort and Spa have any great views?
Yes, guests often enjoy the mountain view available here.