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Best Western Plaza Inn

1,950 reviews
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Traveler (336)
Room & Suite (162)
Pool & Beach (53)
Overview
  • Excellent54%
  • Very good33%
  • Average10%
  • Poor2%
  • Terrible1%
Travelers talk about
“dixie stampede”(184 reviews)
“indoor pool”(185 reviews)
“mountain view”(62 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plaza Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,950)Write a Review
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1,934 results
Traveler rating
1,000
641
199
58
36
Traveler type
Time of year
LanguageEnglish
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1,000
641
199
58
36
Show reviews that mention
All reviewsdixie stampedeindoor poolmountain viewthe breakfast arearoom was cleanwafflesgreat place to stayprivate balconybiscuits and gravycontinental breakfastwould stay here againhot tubeasy accessfamily vacationenjoyed our stayparking lotvisit pigeon forge
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341 - 345 of 1,934 reviews
Reviewed June 8, 2017 via mobile

We stayed here for 5 days while visiting Dollywood and Gatlinburg. We have stayed here before, and although it is an older facility, the quality was still outstanding! Our room had been freshly painted, new carpet, nice furnishings, comfy bed, and a clean bathroom. Nice...More

2  Thank Bruce B
Response from Michael S, General Manager at Best Western Plaza InnResponded June 26, 2017

Thanks for the great review. I am glad to hear you all had another good experience. Were happy to hear you enjoyed the recent updates. Thanks for your continued loyalty and we look forward to seeing you all again.

Reviewed June 8, 2017 via mobile

This hotel is Awesome! They have a spectacular breakfast buffet. It has a wide variety of foods including eggs, biscuits and gravy, cereal, etc. The food is always hot and fresh. They even have real fruit topping for their waffles. The breakfast room has been...More

1  Thank Phillip B
Response from Michael S, General Manager at Best Western Plaza InnResponded June 26, 2017

Thanks for the "Awesome" review. I am glad to hear you enjoyed your stay having another great experience. We appreciate you continued loyalty and look forward to seeing you all again.

Reviewed June 8, 2017

We loved the entire stay at this fine property. From the owner to the entire staff we found heartfelt hospitality. The Plaza Inn Best Western is perfectly located for the Pigeon Forge area. Our room was super nice. It was clean and well appointed. This...More

Review collected in partnership with Best Western
Thank TnBen
Response from Michael S, General Manager at Best Western Plaza InnResponded June 26, 2017

I appreciate your kind comments. Always happy to hear when a guest has a great experience. We look forward to seeing you all again.

Reviewed June 7, 2017

The room was very comfortable and super clean! Nice fluffy pillows too! The breakfast area was so clean with very helpful staff and plenty of items to choose from. The man at the counter at check-in and checkout was extremely nice and helpful. I highly...More

1  Thank K M
Response from Michael S, General Manager at Best Western Plaza InnResponded June 8, 2017

Thanks for the great review. I am glad to hear you had a great experience. Thanks for recommending us! We look forward to seeing you all again.

Reviewed June 7, 2017

we had a 3 day stay exceptional clean and well managed , the breakfast was always hot and super nice and clean area enjoyed the large selection of items to eat and drinks to choose from pool and hot tubs we clean and well cared...More

Review collected in partnership with Best Western
Thank Georgia W
Response from Michael S, General Manager at Best Western Plaza InnResponded June 8, 2017

Thanks for the great review! We appreciate your nice comments and look forward to seeing you all again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Hot Tub
Pool
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$68 - $150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Pigeon Forge
#12 Romantic Hotel in Pigeon Forge
#14 Family Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$68 - $150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Pigeon Forge
#12 Romantic Hotel in Pigeon Forge
#14 Family Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (336)
Room & Suite (162)
Pool & Beach (53)
Dining (6)
Amenities (16)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
lakegirl2
October 3, 2017|
AnswerShow all 2 answers
Response from Carma A | Reviewed this property |
it will be by then,but the indoor one will be open year round.
1
Vote
Janet P
September 17, 2017|
Answer
Response from Fire15 | Reviewed this property |
It is not covered
1
Vote
Edward C
August 27, 2017|
AnswerShow all 3 answers
Response from momtonate | Reviewed this property |
If you show your military ID it will work as proof, no need to bring your DD214. We stayed there earlier this month and we used my husband's ID.
0
Votes
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12345617
Room Tips
"The third floor is quiet"
Read review
"We have stayed on each of the floors and have had no issues with any of them."
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"Top floor is good for seeing Christmas lights."
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"I was on first floor with only a vies of the parking lot 2nd floor would have been preferable"
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