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2/4/2018 2/5/2018
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    Best Western Plaza Inn

    3755 Parkway, Pigeon Forge, TN 37863-3813
    +1 877-958-9405
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    2/4/2018 2/5/2018
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    Traveler (336)
    Room & Suite (146)
    Pool & Beach (53)
    Overview
    • Excellent54%
    • Very good33%
    • Average10%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “dixie stampede” (184 reviews)
    “indoor pool” (182 reviews)
    “mountain view” (62 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Multilingual Staff
    Wheelchair access
    Meeting Rooms
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,945)
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    1 - 5 of 1,929 reviews

    Reviewed 1 week ago

    The lady at the front desk was awesome. My husband had the flu and she gave us a room next to the indoor pool where my kids just had to walk out of the room. our housekeeper was great and brought us fresh towels every...More

    1  Thank shanestafford78
    Response from Michael S, General Manager at Best Western Plaza InnResponded 6 days ago

    Thanks for all the wonderful praise and comments. I am so glad to see that you had an "awesome" stay with is. This year has been a bad year for the flu. I hope your husband is feeling better. I will pass on all the...More

    Hotel's Favorite
    Reviewed November 7, 2017

    We stayed here for our first stay in Pigeon Forge! It was so clean and the room was HUGE! When we arrived there was a not so friendly clerk that told us our room was being cleaned but when we returned to pick up our...More

    1  Thank SouthernWonderlust
    Response from Michael S, General Manager at Best Western Plaza InnResponded November 15, 2017

    Thanks for the great review. I am glad to hear that you enjoyed your stay with us.

    Reviewed 1 week ago

    This place is average. We have stayed here twice. The first stay was better than this past stay. Very noisy with the housekeepers pushing carts outside of doors. You can hear doors slamming and people talking through the walls. The laundry room was right next...More

    Review collected in partnership with Best Western
    1  Thank brandih642
    Response from Michael S, General Manager at Best Western Plaza InnResponded 1 week ago

    Thanks for the review! So sorry to hear about the bad experience you had with us this time. We have many different room types to choose from. I would advise a room surrounding the indoor pool where you wouldn't have to go outside in the...More

    Reviewed 2 weeks ago via mobile

    Not recommended. The carpet smelled, I had allergies during my stay. Roaches, and found hairs on the bed underlinings. Had to run to the pharmacy and buy Lysol. I rented 2 adjacent rooms for my family.More

    Thank Max T
    Response from Michael S, General Manager at Best Western Plaza InnResponded 1 week ago

    Thanks for the review! I am sorry to see you had such a negative experience. As you can see from our reviews this is typically not a problem we hear about. I wish you would have relayed your concerns to staff personally. If there was...More

    Reviewed 2 weeks ago

    Clean and comfortable, bath a little small and dated. Indoor pool was clean but good be a little warmer, spa was nice and hot. Breakfast was good but can get a little tight with all the rooms in this hotel.More

    Review collected in partnership with Best Western
    Thank J5813OQmarks
    Response from Michael S, General Manager at Best Western Plaza InnResponded 1 week ago

    Thanks for the review! I'm glad to hear you enjoyed your stay with us. We appreciate your comments and will use this in order to make future stays better. Thanks for choosing Best Western Plaza Inn for accommodations and we look forward to seeing you...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Hot Tub
    • Pool
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • $70 - $139 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Best Value Hotel in Pigeon Forge
    • #12 Romantic Hotel in Pigeon Forge
    • #14 Family Hotel in Pigeon Forge
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Booking.com, Hotels.com, Expedia, Travelocity, getaroom.com, Priceline, Orbitz, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Plaza Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Pigeon Forge
    • Also Known As
    • Best Western Plaza Hotel Pigeon Forge ,
    • Best Western Pigeon Forge ,
    • Pigeon Forge Best Western
    Add Photo Photos
    Traveler (336)
    Room & Suite (146)
    Pool & Beach (53)
    Dining (6)
    Hotel & Grounds (261)
    Bathroom (16)
    Business Center & Event Rooms (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    lakegirl2
    October 3, 2017|
    AnswerShow all 2 answers
    Response from Carma A | Reviewed this property |
    it will be by then,but the indoor one will be open year round.
    1
    Vote
    Janet P
    September 17, 2017|
    Answer
    Response from Fire15 | Reviewed this property |
    It is not covered
    1
    Vote
    Edward C
    August 27, 2017|
    AnswerShow all 3 answers
    Response from momtonate | Reviewed this property |
    If you show your military ID it will work as proof, no need to bring your DD214. We stayed there earlier this month and we used my husband's ID.
    0
    Votes
    Room Tips
    "The third floor is quiet"
    Read review
    "We have stayed on each of the floors and have had no issues with any of them."
    Read review
    "Top floor is good for seeing Christmas lights."
    Read review
    "I was on first floor with only a vies of the parking lot 2nd floor would have been preferable"
    Read review
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