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BEST WESTERN Plaza Inn

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1,391 Reviews from our TripAdvisor Community

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Showing 1,376: English reviews
Duluth, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great place to stay. Central location for visiting attractions in the area including like Dollyworld, Gaitlinburg & The Smoky Mountains. Only problem, which isn't the hotel's, is the traffic is bad getting out on 441.

Review collected in partnership with Best Western

Helpful?
1 Thank Carol H
Springfield, Ohio
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

We checked in Thursday September 23 and checked out on Sunday. We got in early and they gave us a room. Everyone was friendly. They have 3 pools. One was indoors. Hot breakfast every morning. The only problem for us was how hard the beds were. Would definitely stay there again.

Helpful?
Thank nellieannpurple
Brandon, Mississippi
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We brought our youth group to Pigeon Forge and stayed at Red Roof and me and my wife stayed an extra day and the room we were in was booked so we moved over to the Plaza Inn. This is a very nice place to stay! We got a king room and it was a very large room. Very clean.... More 

Helpful?
Thank shrport
Spring Hill, Florida
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here with Family, was a very nice place, it was great weather when we were there. We spent most of our time at the Island of Pigeon Forge or in Gatlinburg out sight seeing, but the hotel check in was simple and the room was clean.

Helpful?
Thank Jammie C
Rochester, Pennsylvania
1 review
4 of 5 stars Reviewed 3 days ago NEW

I did not have any reservations but check in was very easy. Had a little trouble getting in room because handle of door was not installed properly but hotel personnel was very nice and took us to room to gain access. Hotel was located for easy access to activities. They offered a very nice breakfast with lots of selection. They... More 

Review collected in partnership with Best Western

Helpful?
Thank Joseph D
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I enjoyed the stay at the Best Western Plaza Inn. I booked on trip advisor and everything was squared away. We had two decent beds. Everything was clean. Right beside the Dixie Stampede which was a plus because that's one of the shows we saw. Indoor and outdoor pool. Free wifi. Hot breakfast. Would recommend. Only downside was that the... More 

Helpful?
Thank Mary B
Atlanta, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Gosh, we have stayed in several BW properties, and considering the reviews, I thought this place would be great! But we were sorely disappointed. The beds were pretty old and uncomfortable. The tub/shower/ toilet area needs updating badly. The vanity was nice, updated, and seemed out of place in the much older feeling room. The table and chairs were in... More 

Review collected in partnership with Best Western

Helpful?
Thank Paul D
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The one good thing I can say about this place is that they have AWESOME customer service. They're very helpful and try to accommodate your needs. The first room we got smelled funny and we told them, it was instantly taken care of! The breakfast is good. The pools are great and well taken care of. The WiFi sucks. The... More 

Helpful?
Thank Nicole M
Louisville, Kentucky
Level Contributor
201 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Room was clean. AC unit kicked off and on, seemed like it wasn't a consistent temp. Breakfast was really good. Loved the teddy bear waffles. Room location was in back part of building near rear outdoor pool. It was quiet being away from traffic. My only real complaint is the help obviously feels entitled to belongings left behind by lodgers.... More 

Helpful?
1 Thank Pam S
Dayton, United States
1 review
4 of 5 stars Reviewed 1 week ago

The overall stay was very good. All public areas were well maintained and very clean with all the traffic for Rod Run. The room was clean, beds were exceptionally comfortable and we experienced no problems with the room. The only issue we had was with the parking.

Review collected in partnership with Best Western

Helpful?
Thank Dorthy T
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about BEST WESTERN Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37863-3813
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $70 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Inn 2.5*
Number of rooms: 201
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western
Hotel Style:
#8 Best Value Hotel in Pigeon Forge
#12 Romantic Hotel in Pigeon Forge
#15 Family Hotel in Pigeon Forge
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