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BEST WESTERN Plaza Inn

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1,456 Reviews from our TripAdvisor Community

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Showing 1,441: English reviews
Rensselaer, Indiana
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW via mobile

This was my third time staying at this hotel and this time was the best, we had a room in the pool area, the room was clean and breakfast good as usual, the only hickup was the heater went out both days we were staying there, but they fixed it quick, so I'll definitely be staying there when I come... More 

Helpful?
1 Thank hotrodadv71
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW via mobile

We stayed at the Best Western Plaza Inn for 4 nights over thanksgiving break and had a great stay. The room had been updated and was very nice and clean. We had a balcony overlooking the parking lot which was nice to go out on in the morning. My husband said the continental breakfast was good. I didn't get up... More 

Helpful?
1 Thank Jason P
Louisville, Kentucky
Level Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 days ago NEW

This is our second stay at this hotel and we will most likely stay here again. The location is great, the rooms are spacious and clean, and the staff are friendly. The only complaints that I have are that the jets in our jetted tub were not working and there needs to be a sofa or love seat in the... More 

Helpful?
Thank CherylJ506
Dayton, Ohio
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 days ago NEW

Everything was wonderful. We enjoyed our stay. Room was clean. Breakfast was really good. They hold it in a really big room off to itself. Not the traditional place at the entrance. More of a dining experience than a lobby.

Review collected in partnership with Best Western

Helpful?
1 Thank paula112233
Fayetteville, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Close to all attractions, eating and views. Our only draw back was the breakfast area not large enough if the hotel is booked. They didn't rotate food every other day as other locations. Food was so so

Review collected in partnership with Best Western

Helpful?
1 Thank kimberlyk389
Kentwood, Louisiana
1 review
Reviewed 6 days ago NEW

Excellent location in Pigeon Forge. There was friendly staff on xheck-in and check-out. We had a very clean room. Breakfast area was located in center of hotel, clean and uncrowded. Food was decent for complimentary breakfast.

Review collected in partnership with Best Western

Helpful?
Thank samanthahD9451ZD
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

This place was so clean that the remote even came in a fresh pouch! Softest bed I have ever slept in!!! When I called to reserve , the guy that I spoke with (Mike) was the absolute Best!!!! Thanks guys!!!

Helpful?
Thank Angela C
Coward
Level Contributor
1 review
Reviewed 6 days ago NEW

rooms was very dirty, hair in tub, mirrors were nasty and dirt on floor. next day housekeeping didnt even put pillors back on bed and left sheets hanging on the floor on one side and tucked under on the other. ice bucket had no bag for the ice.

Review collected in partnership with Best Western

Helpful?
Thank Vivian H
London, United Kingdom
2 reviews
Reviewed 1 week ago

This Hotel has become a second home as I always stay here when I am in the area. The location is the main reason as it is close to many shows & not far from the trolley stop to neighbouring towns. The staff are always polite & friendly and I enjoy the conversation. The room is large & spacious with... More 

Review collected in partnership with Best Western

Helpful?
Thank Iain C
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for the kind comments and great review. I am glad that you have had such a good experience with us over the years. Always a pleasure and we look forward to seeing you all again. Thanks, Michael Stienbarger More 

Julian, United States
1 review
Reviewed 1 week ago

Very nice Hotel right around the corner from Dollywood and a great midway point to Gatlinburg and Sevierville. Enjoyed the indoor pool and continental Breakfast. Clean rooms and friendly staff. We enjoyed our stay!

Review collected in partnership with Best Western

Helpful?
Thank 737craigj
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for the review. I am glad to hear that you had a good stay with us. We hope to see you again. Thanks, Michael Stienbarger More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about BEST WESTERN Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37863-3813
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $59 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Inn 2.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western
Hotel Style:
#5 Best Value Hotel in Pigeon Forge
#12 Romantic Hotel in Pigeon Forge
#15 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Plaza Inn staff and other travelers.
30 questions
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Questions? Get answers from BEST WESTERN Plaza Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the side with the stream view are very quiet”
 of 5 bubbles bscott63, 5 weeks ago | Read review
“we enjoy the rooms in the indoor pool area but April will show you around and help you choose the right room for you.”
 of 5 bubbles amybE193CY, Oct 3, 2016 | Read review
“Book early!!!”
 of 5 bubbles jamisonm231, Oct 2, 2016 | Read review
“Ground floor rooms enable you to park right outside your door.”
 of 5 bubbles 168andrewr, Oct 1, 2016 | Read review
“See if they have any updated rooms, with newer mattresses or furniture”
 of 5 bubbles GFmomx5, Sep 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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