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BEST WESTERN Plaza Inn

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1,358 Reviews from our TripAdvisor Community

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Showing 1,343: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The staff were great! The rooms were clean. The breakfast was great. April and Sandy at breakfast always had a smile. Fortina in housekeeping kept our room clean. The kids enjoyed the pools. There was easy access to the hotel and other activities in the area.

Helpful?
Thank Lyn M
Mooresville, United States
4 of 5 stars Reviewed 2 days ago NEW

It was a nice hotel. I would say low frills, it has a nice pool and the jetted tub was a plus. The room seemed to be lacking furniture, but it was clean, which is always a bonus. It was right off the main highway, and was very confusing as to how to enter, because it is stuck to the... More 

Review collected in partnership with Best Western

Helpful?
Thank Erin M
valdese, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

over was pleased with the stay - the hotel had been updated since the last stay we'd had. will be back - breakfast is typically good - but don't know this time the line was so long we had to go somewhere else to eat. and was sad about that since we'd paid for it with our stay.

Review collected in partnership with Best Western

Helpful?
Thank Olivia M
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for the review. I am sorry to see we couldn't get a 5 out of 5 this time. We do plan on remodeling the breakfast area toward the end of the year. This will add some additional seating and a nice fresh look. Even after the extra seating there will always be some congestion in the breakfast area during... More 

Lyles, Tennessee
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Prices great, Trolley right at the motel, excellent location, breakfast, room. Really enjoyed my stay and planning another trip for next year and we will stay there again. I would highly recommend this motel to anyone that is thinking about it.

Review collected in partnership with Best Western

Helpful?
Thank sshamer
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks so much for this great review. I'm glad to hear that you enjoyed your stay. We appreciate the high recommendation! We look forward to seeing you all again. Thanks, Michael Stienbarger More 

Austin, Texas, USA
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

What ever it is that you want to do or find, the staff is most helpful. The rooms are very clean, and maid service is out standing. Easy location to Pigeon Forge attractions And Gatlinburg. Rooms with mountain views are wonderful but, make sure you are above 3rd floor. There are 3 pools on sight, all are very clean. the... More 

Review collected in partnership with Best Western

Helpful?
Thank R6064OEgeorgeb
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear Sharon, Thank you so much for your great review. We appreciate you taking the time to do this. Cleanliness is a top priority for us and I am glad you were pleased. I am glad you were able to appreciate the convenience of our location being right next to Dixie Stampede here in Pigeon forge. Your review means a... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I stayed here two nights for a weekend and was amazed. Right at check in we was welcomed with smiles and gave great directions to our room. The room was clean and very nice with its own balcony. The bed was super comfy and plenty of pillows for everyone. The breakfast by itself is enough to book... More 

Helpful?
Thank Mary C
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thank you for the great review. Thanks for choosing Best Western Plaza Inn for your recent accommodations. I'm glad to hear that you enjoyed your stay and thanks for giving us a five out of five! We look forward to seeing you all again. Thank you, Michael Stienbarger More 

Oak Harbor, United States
1 review
5 of 5 stars Reviewed 1 week ago

This motel has been our vacation spot for a number of yrs. It is in the right location to the parkway and all the stores are close at hand but in a few minutes your right into the Smokey Mountains. My grandchildren loves coming to this motel to enjoy the in-door and outside pools and they love walking the parkway... More 

Review collected in partnership with Best Western

Helpful?
Thank Carolyn R
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Dear Carolyn, Thanks so much for the amazing review. Its comments like these that make us appreciate what we do. It’s always a pleasure to accommodate and we appreciate you choosing Best Western Plaza Inn. Thanks again for all the kind comments and we appreciate your loyalty. We look forward to seeing you all again. Thanks, Michael Stienbarger More 

Chatsworth, Georgia
1 review
4 of 5 stars Reviewed 1 week ago

One of my favorite places to stay. If I can book a room close to the access door from parking for the indoor pool, I am happy. I am disabled and cannot walk more than a few feet at a time so this really helps my mobility. Rooms are nice and clean. Breakfast is very good.

Review collected in partnership with Best Western

Helpful?
Thank Sharon C
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for taking the time to review our property. I am glad to hear that you all had a good stay. We appreciate you choosing Best Western Plaza Inn for accommodations and we look forward to seeing you all again. Thank you, Michael Stienbarger More 

Lawrenceburg, Indiana
Level Contributor
182 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a wonderful surprise! I was not expecting the great facilities and amenities offered at this lower cost chain...but it is great! The room is basic, but very clean and updated. Nice refrigerator and microwave included too. I really enjoyed the swimming pool that was not packed with kids. The separate "restaurant" setting offered for the hot breakfast buffet was... More 

Helpful?
Thank jbla1951
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for taking the time to review our property. I am glad to hear that you all had a good stay. Thanks so much for the five out of five ranking! We appreciate you choosing Best Western Plaza Inn for accommodations and we look forward to seeing you all again. Thank you, Michael Stienbarger More 

DuBois, PA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Spiral stairs to balcony bedroom and perfect location for restaurants and transportation to Dolly-wood. Breakfast is tasty and hot. No waiting for food but get there early as the tables fill up fast. Easy check-in and out. Plenty of parking. Indoor and outdoor pools to cool off after a hot day at Dolly-wood.

Review collected in partnership with Best Western

Helpful?
Thank Bruce D
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for taking the time to review our property. I am glad to hear that you all had a good stay. We appreciate you choosing Best Western Plaza Inn for accommodations and we look forward to seeing you all again. Thank you, Michael Stienbarger More 

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Double Queen Mountain View Room (37)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about BEST WESTERN Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37863-3813
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $78 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Inn 2.5*
Number of rooms: 201
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western
Hotel Style:
#7 Best Value Hotel in Pigeon Forge
#12 Romantic Hotel in Pigeon Forge
#15 Family Hotel in Pigeon Forge
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