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BEST WESTERN Plaza Inn

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1,458 Reviews from our TripAdvisor Community

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Showing 1,443: English reviews
Reviewed 3 days ago NEW

This hotel was clean and offered 3 pools to swim. I was slightly disappointed in the hotel room as it was not as nice as the one pictured. Our room smelled slightly of smoke and the key fab failed to work on several occasions. The nicer rooms with the balconies were in the back of the hotel, so ask for...

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Thank Marissa J
Reviewed 4 days ago NEW

I couldnt have asked for more pleasant welcome. They were very good at keeping rooms kept up. Quiet, comfortable, clean and a great location. They explained all that needed to be explained. Helped us locate things we wanted to see and do. We will again book them in the future.

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Thank 401danap
Rensselaer, Indiana
Reviewed 1 week ago via mobile

This was my third time staying at this hotel and this time was the best, we had a room in the pool area, the room was clean and breakfast good as usual, the only hickup was the heater went out both days we were staying there, but they fixed it quick, so I'll definitely be staying there when I come...

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2Thank hotrodadv71
Reviewed 1 week ago via mobile

We stayed at the Best Western Plaza Inn for 4 nights over thanksgiving break and had a great stay. The room had been updated and was very nice and clean. We had a balcony overlooking the parking lot which was nice to go out on in the morning. My husband said the continental breakfast was good. I didn't get up...

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1Thank Jason P
Louisville, Kentucky
Reviewed 1 week ago

This is our second stay at this hotel and we will most likely stay here again. The location is great, the rooms are spacious and clean, and the staff are friendly. The only complaints that I have are that the jets in our jetted tub were not working and there needs to be a sofa or love seat in the...

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Thank CherylJ506
Dayton, Ohio
Reviewed 1 week ago

Everything was wonderful. We enjoyed our stay. Room was clean. Breakfast was really good. They hold it in a really big room off to itself. Not the traditional place at the entrance. More of a dining experience than a lobby.

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1Thank paula112233
Fayetteville, Georgia
Reviewed 1 week ago

Close to all attractions, eating and views. Our only draw back was the breakfast area not large enough if the hotel is booked. They didn't rotate food every other day as other locations. Food was so so

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1Thank kimberlyk389
Kentwood, Louisiana
Reviewed 1 week ago

Excellent location in Pigeon Forge. There was friendly staff on xheck-in and check-out. We had a very clean room. Breakfast area was located in center of hotel, clean and uncrowded. Food was decent for complimentary breakfast.

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Thank samanthahD9451ZD
Reviewed 1 week ago via mobile

This place was so clean that the remote even came in a fresh pouch! Softest bed I have ever slept in!!! When I called to reserve , the guy that I spoke with (Mike) was the absolute Best!!!! Thanks guys!!!

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Thank Angela C
Coward
Reviewed 1 week ago

rooms was very dirty, hair in tub, mirrors were nasty and dirt on floor. next day housekeeping didnt even put pillors back on bed and left sheets hanging on the floor on one side and tucked under on the other. ice bucket had no bag for the ice.

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1Thank Vivian H
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about BEST WESTERN Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37863-3813
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $59 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Inn 2.5*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, TripOnline SA, Hotels.com, Priceline, Odigeo and Travelocity so you can book your BEST WESTERN Plaza Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western
Hotel Style:
#5 Best Value Hotel in Pigeon Forge
#12 Romantic Hotel in Pigeon Forge
#15 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Plaza Inn staff and other travelers.
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Questions? Get answers from BEST WESTERN Plaza Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the side with the stream view are very quiet”
 of 5 bubbles bscott63, Oct 30, 2016 | Read review
“we enjoy the rooms in the indoor pool area but April will show you around and help you choose the right room for you.”
 of 5 bubbles amybE193CY, Oct 3, 2016 | Read review
“Book early!!!”
 of 5 bubbles jamisonm231, Oct 2, 2016 | Read review
“Ground floor rooms enable you to park right outside your door.”
 of 5 bubbles 168andrewr, Oct 1, 2016 | Read review
“See if they have any updated rooms, with newer mattresses or furniture”
 of 5 bubbles GFmomx5, Sep 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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