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BEST WESTERN Plaza Inn

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1,318 Reviews from our TripAdvisor Community

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Showing 1,303: English reviews
Murfreesboro
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Staff addressed all questions, were friendly and accommodating. Hotel was clean, comfortable, the rooms had two(2) Queen size beds, it was spacious and each room had a balcony which added to the overall experience.

Review collected in partnership with Best Western

Helpful?
Thank Wendell W
Hazard, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The room we got for this stay was very nice. We have stayed at this same Best Western many years and have a different room. So from this trip I see that all rooms are clean and the people are friendly.

Review collected in partnership with Best Western

Helpful?
2 Thank Rebecca G
Shamokin, Pennsylvania
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The Best Western Plaza Inn was our hotel for our 4 day Pigeon Forge trip. The room was clean and comfortable although there were no extra pillows or blankets in the room. The beds were made everyday but we weren't given fresh sheets. We did get fresh towels though. The breakfast was great and they definitely had an array of... More 

Helpful?
Thank Kayla G
Richlands, Virginia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Clean rooms, close to everything in pigeon forge, friendly staff. The 3 pools are a nice touch incase one is crowded theres other to go to my son loved the outdoor pools, ive stayed twice and the rates are always fairly cheap compared to other hotels in the area.

Helpful?
Thank kaylarenae91
Michael S, Front Office Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for the great review. Glad to hear you all enjoyed your stay with us. We appreciated your continued loyalty and look forward to seeing you all again. More 

Hurricane, West Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Our stay was wonderful! The hotel staff were all nice and helpful. The room was clean and smelled fresh. The outdoor pool was well kept and very clean. The indoor pool was clean and very spacious! The breakfast area is a bit small BUT decorated beautifully and the food is great! My family and I had an amazing time here.... More 

Helpful?
Thank smiles71716
Michael S, Front Office Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for the great review and wonderful comments. Glad to hear you all had a great stay. We look forward to seeing you all again. More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Super clean for the age of this property. Liked the pool. Hot tub does not have step going down. It would be hard for someone older or with bad knees. We were fine, but it also didn't have all the Jets working. Breakfast the first morning was a mess, but there were just tons of people and it couldn't be... More 

Helpful?
Thank Laura P
Michael S, Front Office Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for the good review. We look forward to seeing you all again. More 

San Juan, Puerto RIco
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Got a great deal, clean, secure, comfortable, have parking and wifi included. Perfect location. Only downside.... The earmuffs or how hotel call them pillows. Get it together. Pillows are to support your head not to be use as earmuffs!!!!

Helpful?
Thank tattoolawyer
Michael S, Front Office Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for the great review. I hate to hear that you all didn't enjoy the pillows. You would be surprised the guest that ask about ordering those pillows. The pillows are actually a brand standard requirement from Best Western. Thanks again for the review and we look forward to seeing you all again. More 

Shamokin, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff was very helpful- making sure we knew where our plans were, discounts if available, maps and any questions answered. There are three pools, so it was usually easy to find one not too busy. However you need to bring your own towels. Even though there was racks that said towels, we could never find any on them and... More 

Review collected in partnership with Best Western

Helpful?
Thank Kathy G
Michael S, Front Office Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for the wonderful review. We look forward to seeing you all again. More 

Orland Park, Illinois
1 review
3 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed here one night in July. We got here late, around 1 o'clock. We notified the hotel that we were arriving late so that was not a problem. We got there and there was no parking spaces available we ended up parking on the side. Also the bathroom door didn't have a lock, the bathroom door... More 

Helpful?
Thank jaceyyy3
Michael S, Front Office Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for the review. We will look into those issues you spoke of and thanks letting us know. Thanks for visiting the wonderful City of Pigeon Forge. More 

New Orleans, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Good place to stay while in Pigeon Forge. Comfortable beds and fairly easy to get to with addition access through a back road along the river. If going to Dollywood, the back road access is really convenient since you do not have to deal with the traffic on the main road. Breakfast area is small and crowded in the summer.

Review collected in partnership with Best Western

Helpful?
Thank Sheila R
Michael S, Front Office Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for the good review. Look forward to seeing you all again. More 

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Double Queen Mountain View Room (37)
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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms

Additional Information about BEST WESTERN Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37868
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $87 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Inn 2.5*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Best Western + Iniative, Hotels.com, Orbitz, Expedia, Priceline, Hotwire and Travelocity so you can book your BEST WESTERN Plaza Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western
Hotel Style:
#8 Best Value Hotel in Pigeon Forge
#12 Romantic Hotel in Pigeon Forge
#15 Family Hotel in Pigeon Forge
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