We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I don’t usually gamble on unfamiliar hotels, but I tried this one. The owners have done a lot to remodel the rooms even though it’s an older property. They are contemporary and most importantly, clean. The TV has a great channel lineup, too. I’d like...More
We loved this place. It is new to the Best Western Sure Stay family. It was another name before. They have taken over a hotel that was there before it was new paint the room was great. The beds where great would love to have...More
1 Thank Militaryfamily03
Response from sam p, Manager at SureStay Hotel by Best Western Pigeon ForgeResponded July 31, 2018
Its great to hear that you guys loved your stay.
Update the cats are gone, hopefully they made there way back home or at least found another home.
Thanks for staying with us.
See you next time.
We took a spontaneous trip, so we booked the hotel literally 5 min before we arrived. It was one of the cheapest in the area and was a very nice stay! The staff was very pleasant. The room had recently been remodeled and looked very...More
The staff was incredibly friendly and never failed to help us any way that they could. The breakfast was wonderful and the atmosphere was nothing but inviting. My husband and I thoroughly enjoyed our stay. The rooms were clean and the provided toiletries were high...More
We did a quick trip to Pigeon Forge- two days - for my daughter's 26 birthday and wanted an economical place to stay. This hotel has that modern minimalist vibe. There are no frills (unless you count free wi-fi) - just your basic room with...More
Response from sam p, Manager at SureStay Hotel by Best Western Pigeon ForgeResponded August 1, 2018
Thanks this is a great review of what we are. Were not a huge hotel that has pools and lots of other amenities. We are simple, clean, and priced well. We offer the basics because most people do not want to stay in there hotel...More
I really don't know but I would avoid this uncomfortable and dumpy hotel. We have totally quit choice hotels rewards because they lied to us about other rooms not being available and put us in this thrash can hotel.