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119 Christmas Tree Lane PO Box 130, Pigeon Forge, TN 37863-3365
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About

#7 of 98 hotels in Pigeon Forge
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.5
Travelers' Choice
GreenLeaders Bronze level
With the old-world charm and elegance of a picturesque Bavarian hotel, The Inn at Christmas Place is your number one destination for a memorable experience. The Inn offers many unique features, including year-round Christmas decor; beautiful, themed suites; and landscaped gardens and ponds. Performances by a two-story glockenspiel, two lobbies with fireplaces, outstanding amenities, and our friendly staff make The Inn at Christmas Place your place to create memories to last a lifetime. Guests enjoy our best-in-town hot breakfast buffet and omelet station; indoor pool open 24/7/365; and outdoor pool with 95' figure-eight water slide. Santa is on hand to visit with guests five days a week, and performs three nights a week. We celebrate 'Christmas in July' and 'Christmas in December' with special activities exclusively for registered guests, such as crafts, games, demonstrations, cookie decorating, and musical entertainment. Celebrating the Spirit of Christmas Every Day of the Year!™
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bowling offsite
Canoeing offsite
Books, DVDs, music for children
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Vending machine
Patio
Raquetball offsite
Tennis court offsite
Water park offsite
Board games / puzzles
Children's television networks
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Non-smoking hotel
Picnic area
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Safe
Seating area
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
City View
Languages Spoken
English
Hotel links
Special Rate:Book Direct and SAVE!
2531Reviews50Q+A100Room tips
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kimelizabeth1 wrote a review Nov 2022
Daytona Beach, Florida345 contributions55 helpful votes
+1
A friend recommended this hotel to me, as I was planning a getaway for a group of high school friends. Although I love Christmas decorations, I was afraid it might be a little on the tacky side...and after all, it was August. But I read reviews, and took her advice. We all loved it. The rooms are nice and up to date with usb ports for charging electronics. The bathroom was small, but manageable. The decorations are plentiful, but tasteful. A free breakfast is served in the AM. Milk and cookies are served every night. ONE WORD OF CAUTION: Your credit/Debit card is charged upon arrival, not at the end of the stay like most hotels. This caused a big problem for my friend who had budgeted for the trip and planned on the funds being removed at the end of her stay. She was VERY upset that the money had come out of her account early and that the staff had not warned her of this possibility. After some discussion, the funds were redeposited to her account, but it took a few days to show up, which stressed her out even more. The fact that this was done was not a problem for the rest of the group, but it really should be mentioned so we are aware of it. Despite the glitch at check in, we all had a wonderful stay. I would gladly come back here if my travels bring me back to Pigeon Forge.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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RetiredCokeTraveler wrote a review May 2021
Lithia Springs, Georgia108 contributions55 helpful votes
Hotel's Favorite
Santa's in the lower lobby while hotel guests get their breakfast most days. This hotel is beautifully decked out for Christmas every day of the year. Each floor has its own unique Christmas style and all of them are great. My husband and I were there for 3 nights. Breakfast was wonderful each morning with made to order omelets, fresh fruit, biscuits and gravy, potatoes, and meat. 2 of the 3 mornings included bacon and it was cooked perfectly crisp. Doughnuts and a few other sweet treats are available. There is a dining room, as well as outside dining or breakfast can be taken back to your room. I was surprised to find that our room had its own small Christmas tree, brass reindeer and Christmas plates for soap and washcloths. It is truly a Christmas paradise. The outdoor pool has an amazing slide and the pool is very large. There is also an indoor pool and hot tub. Beds were very comfy and room was nice. Balcony added a nice touch for sitting outside to read a book. I can't say anything negative about this place. I wouldn't want to get on Santa's naughty list. It was a great stay. This hotel is at far end of Pigeon Forge from Gatlinburg, but it still is not far to go from one to the other. Huge Christmas store is across the Parkway from hotel and Mellow Mushroom is just across the street from the entrance of hotel. You can't go wrong staying here if you have Christmas in your heart.
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Date of stay: May 2021
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
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Response from Santa Claus, Marketing at The Inn at Christmas Place
Responded Aug 5, 2021
Your comments and compliments are greatly appreciated. We are thrilled to hear how much you enjoyed your stay with us. Come back and visit anytime :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrea C wrote a review Nov 2022
1 contribution
We stayed in a themed suite for a week and were constantly having these boxelder bugs on the curtains, ceiling and bedding. Notifed staff and the room was sprayed but the bugs continued to show up. Would notify them and they would come and kill them but this was very disgusting. Not knowing if they would crawl on you at night or not. They are harmless bugs but very invasive. Obviously they have a infestation of these bugs and need to get this under control. Also the cleanliness of the facility has declined. Carpets need cleaning, drains need to be cleaned out as the drainage was very poor. The ice vending room on 3rd floor was terrible. Noted mold in the ice machine bottom and the floor was never mopped while we were there.
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Date of stay: October 2022
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gregory W wrote a review Oct 2022
Bailey, Colorado215 contributions93 helpful votes
We stayed in the Santa Suite 100% for my wife, who is a great lover of Christmas. I am not, but despite that, I thought it was terrific. While some of it felt dated stylistically (which kinda works with the Christmas theme, really), NOTHING felt old. Everything was in good condition (aside from the shower shelf that seems to have recently detached itself) and totally clean. The furniture was all solid and comfortable. The Heavenly Mattress lived up to its name. The laundry rooms were great, and even they were thoughtfully decorated. The staff was all excellent. I loved the glockenspiel. It was the best included hotel breakfast I've ever had. The overall takeaway for me was attention to detail. From the detergent boxes in the garland in the laundry room to the beautiful Christmas plates in the kitchen to a frankly obscene number of towels, it is very clear that the management doesn't let anything slip, and they want you to have a great stay.
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Date of stay: October 2022
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Dave F wrote a review Oct 2022
The Check-in: Front desk process is outdated and when there is a line of 7+ guests waiting to check-in, 2 desk clerks are not adequate to satisfy the rigid process, so either add more clerks or better yet, use technology to add efficiency to the process. The room: Yes, it is true that they give fresh baked cookies in the lobby, but the room should be vacuumed to remove cookie crumbs from the floor and from the chair cushions before new guests are allowed in the room. Also, see picture, a straw and cup lid on the floor next to bed. How was that missed. Maybe Beverly, the employee that left her card saying she cared for our room, needs more training. The bathroom: Hire a professional plumber to repair toilets that wobble when you sit on them. See picture. Caulking the base of the toilet is never to be done! And it looks terribly cheap, like toothpaste was used. By the way, the toilet still wobbles with the slightest touch. The Maintenance Employee: While we were on the elevator, the maintenance employee started a conversation complaining about having to setup chairs in the downstairs lobby for the entertainment that night. Guests should not be exposed to an atmosphere of disgruntled employees. They are paid to provide a good experience for the guests, not make the guests feel like they are the cause of the employee's problems. Breakfast: The server at the buffet should ask the guest how much of an item the guest wants on their plate, not just pile it up on top of the other food. Maybe use a smaller serving spoon and have eye contact with the guest while you are piling on the food. Not all guests are alike. The breakfast eating area was well maintained by Pam (I think that was her name). She worked hard to provide a good experience for all the guests. WE STAYED HERE BECAUSE CHRISTMAS IS SUPPOSED TO BE AN ENJOYABLE TIME, NOT ONE WHERE WE REMEMBER ALL THE BAD THINGS THAT OCCURRED.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: You pay for the concept, not for the amenities and cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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William C wrote a review Oct 2022
4 contributions1 helpful vote
+1
Stayed one night comfortable bed great room. Omelette bar was great breakfast was great. Beautiful place. Allow yourself time to enjoy this place and enjoy the ambiance! Our only regret was not being able to spend more time here. If you are in the area do yourself a favor and stay here.
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Date of stay: October 2022Trip type: Traveled with family
Room Tip: Travel in and around the area is busy especially around show times.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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XandTim wrote a review Oct 2022
Paulsboro, New Jersey28 contributions22 helpful votes
+1
Christmas ! Great hotel with Christmas music quietly playing all day/night amazing decorations and Santa telling stories and singing for the family’s. Warm Apple Cider and cookies each night - Breakfast Buffet each morning and coffee available all day. The staff was great the rooms so clean and a small Christmas tree in w wet room we loved our stay and will come again !
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Beth wrote a review Sep 2022
Columbus, Georgia2 contributions
This is absolutely my favorite place to visit. Our family has enjoyed it for years. My 3 yr old grandson had his 1st trip here this summer. He was more than excited. He immediately refered to it as his castle. The staff here is exceptional and go above and beyond to make your stay the best it can be ! We look forward to many returns !
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Santa Claus, Marketing at The Inn at Christmas Place
Responded Oct 13, 2022
Aw! So wonderful :) That is such a fun age to be able to view Christmas through their eyes! Thank you for sharing with us and we are always thrilled to welcome you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chauntel P wrote a review Sep 2022
1 contribution
Beautiful decor that captures the spirit of Christmas. Larger and more modern rooms than expected. Very clean and welcoming. A bit pricy, but includes a made to order breakfast so this easily offsets some of the price. Will definitely be staying here again.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Free and easily accessible parking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Santa Claus, Marketing at The Inn at Christmas Place
Responded Oct 13, 2022
Thank you so much! We do have a pretty great breakfast...so glad you enjoyed it :) Can't wait to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
michelej650 wrote a review Sep 2022
Omaha, Nebraska6 contributions4 helpful votes
+1
This is one of my favorite hotels that I have ever stayed in. The decor is beautiful- not cheap or cheesy at all. The staff was very nice and the rooms were very cosy and fun. The hotel was clean and well maintained. The hotel is conveniently located and a wonderful Christmas store is right across the street. I will definitely go back.
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Date of stay: October 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Santa Claus, Marketing at The Inn at Christmas Place
Responded Oct 13, 2022
Thank you so much for your kind review! We are happy you enjoyed your stay as well as our beautiful decor :) We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$219 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the inn at christmas place hotel pigeon forge, hotel at christmas place, at christmas place hotel
LOCATION
United StatesTennesseeSevier CountyPigeon Forge
NUMBER OF ROOMS
145
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THE INN AT CHRISTMAS PLACE - Updated 2022 Prices & Hotel Reviews (Pigeon Forge, TN)

Frequently Asked Questions about The Inn at Christmas Place
Which popular attractions are close to The Inn at Christmas Place?
Nearby attractions include Smoky Mountain Escape Games (0.2 miles), Trapped Escape Game (0.2 miles), and Brian Hoffman's Remembering Red - A Tribute to Red Skelton (0.2 miles).
What are some of the property amenities at The Inn at Christmas Place?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Inn at Christmas Place?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Inn at Christmas Place?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at The Inn at Christmas Place?
Yes, free parking is available to guests.
What are some restaurants close to The Inn at Christmas Place?
Conveniently located restaurants include Blue Moose Burgers & Wings, Pigeon Forge Deli, and Bullfish Grill.
Are there opportunities to exercise at The Inn at Christmas Place?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at The Inn at Christmas Place?
Yes, dry cleaning and laundry service are offered to guests.
Does The Inn at Christmas Place offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Inn at Christmas Place?
Many travelers enjoy visiting Old Forge Distillery (2.0 miles) and The McMahan Indian Mound (3.9 miles).
Does The Inn at Christmas Place have any great views?
Yes, guests often enjoy the city view available here.