Margaritaville Island Hotel

Margaritaville Island Hotel

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Panorama of the Fountain King Deluxe at the Margaritaville Island Hotel
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Margaritaville Island Hotel
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Avg. $125 /night, 2/17 - 2/18
$245
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$185
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$125
per night

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About

#7 of 105 hotels in Pigeon Forge
Location
4.9
Rooms
4.7
Value
4.2
Cleanliness
4.7
Service
4.6
Sleep Quality
4.6
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Pigeon Forge and the surrounding Great Smoky Mountains already provide plenty of inspiring adventure, and at Margaritaville Island Hotel you can enjoy it with a tropical twist. We bring the vacation state of mind to Tennessee, with high-end accommodations and inviting amenities. Dine on the outdoor patio overlooking the river, enjoy after-dinner drinks by the fire pit at Fins Bar & Chill, watch the Island Show Fountains from our Rooftop Pool & Chill Bar or grab your fuel to-go at Margaritaville Coffee Shop. Whatever your flavor, our island-inspired bars and restaurants have you covered. And if you're looking for a little adventure, we have plenty to go around! Explore the iconic attractions of the surrounding area from outdoor escapes in the Great Smoky Mountains National Park to Dollywood, museums and more. With our great location right on The Island in Pigeon Forge, you can ride the elevator down to this entertainment complex featuring plenty of places to eat, play and shop.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Fishing
Highchairs available
Conference facilities
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Coffee shop
Vending machine
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Body wrap
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Rooftop terrace
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Desk
Fireplace
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Iron
Private bathrooms
Wake-up service / alarm clock
Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Modern
Trendy
Languages Spoken
English

Location

131 Island Dr #5118 The Island In Pigeon Forge, Pigeon Forge, TN 37863
4.5
4.5 of 5 bubbles2,725 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a sought-after location, the Margaritaville Island Hotel emerges as a favorite for families, with guests lauding its proximity to The Island's attractions. The hotel earns high marks for cleanliness and a relaxing ambiance, complete with fireplaces and balconies, although the nearby fountain shows might crank up the volume. While opinions on value are split due to varying views on room rates and parking fees, the service receives accolades for its exceptional staff. Room comfort is generally praised, yet noise and occasional maintenance slip-ups are noted. Amenities are appreciated, but not all are impressed.
Location
Convenient
Atmosphere
Relaxing
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch

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Detailed Reviews
G Oliveira wrote a review Jul 2024
Rochester, Michigan
5.0 of 5 bubbles
Was really surprised on how cordial and helpful everyone was. From the front desk to the cleaners and pool bar staff, everyone was so friendly and helpful...
Also, all pricing for food and drinks were fair and not outrageous like in most hotels nowadays.
We really enjoyed our stay and highly recommend the hotel.
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Review collected in partnership with this hotel
Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Margaritaville Island Hotel
Responded Jul 2, 2024
Greetings from Margaritaville! Thank you for choosing to stay at Margaritaville Island Hotel Pigeon Forge and for sharing your feedback with us. We sincerely appreciate your kind words and are delighted that your experience with us was so positive. Our team, from the front desk to our cleaning and pool bar staff, strives to provide exceptional service, and it's rewarding to hear that their cordiality and helpfulness left a lasting impression on you. We understand the importance of fair pricing, and we're pleased that you found our food and beverage offerings reasonable. Your recommendation means a great deal to us, and we eagerly anticipate the opportunity to welcome you back for another for another FINtastic stay! Fins Up! Jeff Webb, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jrc144 wrote a review Jun 2024
Berea, Kentucky
Hotel's Favorite
5.0 of 5 bubbles
This is our third visit and I love the Margaritaville at The Island. We arrived really early and our room wasn’t ready but the helpful woman with red hair at valet gave us a key to allow us to self park and access the rooftop pool. We loved the pool and hot tub with bar nearby. You can even watch the fountains from the pool area and there was a small fire pit that was easy to turn on. When we checked in they asked if we were celebrating anything special and we shared that it was our anniversary. They gave us a coupon for 2 free dinners in the restaurant, which was really nice. We had a great time and I will definitely be back!
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Review collected in partnership with this hotel
Date of stay: June 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Margaritaville Island Hotel
Responded Jun 10, 2024
Greetings from Margaritaville! It was truly a pleasure to welcome you back during your most recent stay; we consider returning guests to be the biggest compliment! It's great to hear you had another enjoyable experience, and that you chose to spend your anniversary celebration with us! We're happy to know you appreciated the complimentary dinner to honor your special occasion, and the opportunity to enjoy the rooftop pool and bar. Thank you so much for taking the time to share your kind comments, and we look forward to your return for another FINtastic stay! Fins Up! Jeff Webb, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Q6049QUandrea wrote a review Dec 2024
Acworth, Georgia
5.0 of 5 bubbles
The hotel is conveniently located on the Island where there are boutique shops, restaurants, and entertainment for the kids. The Island is beautifully decorated for the holidays. The hotel is clean and well appointed with rooms facing the island, known as village view, river view, and fountain view where you can see the fountain show from your balcony about every hour. We loved our stay. Will come again.
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Review collected in partnership with this hotel
Date of stay: December 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Margaritaville Island Hotel
Responded Dec 14, 2024
Greetings from Margaritaville, Andrea! We can't express how thrilled we are to hear you had a wonderful stay. Thank you for highlighting our fantastic views; we hope you got to catch the fountain show in all of its beauty! Take care, and we look forward to welcoming you and your family back for more fun in Pigeon Forge. Fins Up! Jeff Webb, General Manager
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Jkel45 wrote a review Mar 2023
Valparaiso, Indiana
3.0 of 5 bubbles
Checked in Friday 3/24 check out Wednesday 3/29, Saturday-Monday we received room service, made beds, emptied garbage and replenished towel and toiletries. 2 rooms. On Tuesday our rooms were not serviced, beds not made, garbage not emptied and no fresh towels. Housekeeping was in one of our rooms when we returned from an outing, we used the other room and made a point to leave so they could service our rooms. Upon returning neither room was touched. Tried to call guest services, rang at least 10 times no answer. We visited front desk and were told housekeeping had already left, what did we need? We asked for towels, and clean coffee and drinking cup ( which we had not received our whole stay) desk person said they would have brought up. Upon returning again, no delivery of item. Called again to guest service, got towels and coffee supplies, no clean mugs. We expressed our concerns to front desk person(Tammy) she said after the 3rd day we have to ask for servicing of room. That is not acceptable. If that is the case, we should have been told that at check in. We we’re staying in a top rated hotel that was expensive, we should not have to ask for basic services. We also emptied our garbages as not to have over flow. The rooms and property were beautiful, very disappointed with cleaning situation and desk people having such a none caring attitude. Tammy said she would check with housekeeping supervisor about the 3 rd day rule, that is fine but did not help us or offer any compensation. Overall property was clean but rating is for rooms. Also, need to make more area for people not using valet. Valet person was not very inviting.
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Review collected in partnership with this hotel
Date of stay: March 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Margaritaville Island Hotel
Responded Mar 30, 2023
Hello, thank you for taking the time to share your feedback with us. We're glad our beautiful property impressed you, and we apologize for any concerns about housekeeping. We'll speak with them about your comments, and we hope you'll consider staying with us again should you be back in the area. Sincerely, Jeff Webb, General Manager
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tripeo wrote a review Jul 2022
Saint Cloud, Florida
2.0 of 5 bubbles
Stayed for 3 nights and housekeeping did not show up a single day. We made sure to remove the do not disturb sign and we were gone from noon until late at night every time, plenty of time, but they never showed up. Upon first walking into the room, we headed to the balcony and got a hornet fly right into our heads. We looked up and there were 2 pretty good size nests. Told the front desk guy and he acted like he was going to call maintenance to have it removed, but that night when we returned, the nests were still there, they never came to remove them. Couldn’t use the balcony the entire stay. For over $400 a night, clean towels, trash taken out, and being able to use a balcony should not be too much to ask. The air conditioner barely blew at night so it got pretty uncomfortable in the room making it hard to sleep. People would gather on the hallway close to our room and you could hear their entire conversation for quite some time. On our checkout day, valet parking was so busy apparently, that we got texted that our car would take 30 minutes to be retrieved. We needed to head to the airport, so we got it ourselves. The only feasible way to park is really through valet parking. If you park your own car, you have a long ways to walk along with all the visitors coming to the Island. Driving through was a nightmare due to so many people walking and crossing not allowing cars to pass.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from K Blanchard, Guest Services / Front Office at Margaritaville Island Hotel
Responded Jul 5, 2022
We are so sorry to read about your recent experience with us. Please accept our sincere apologies and know that this not our standard. We appreciate your comments and will share them with the team to better our service. Thank you for staying with us.
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Jason_t_carlisle wrote a review Dec 2023
Pensacola, Florida
5.0 of 5 bubbles
This was our first time staying here. The staff was excellent from the valet to the front desk to housekeeping everyone was friendly and willing to help in anyway possible. In my opinion the location of the hotel is perfect, we were right in the middle of everything we wanted to do with some things being within walking distance and others only a short drive away. The room was much larger than the pictures indicated and was very well appointed and themed. We went in the winter time so we didn’t get to utilize the balcony very much but the in room gas fireplace was nice to take the chill out of the air after a day of exploring. The beds were rather firm but comfortable with very nice linens. The tv was a little on the small side but had more than enough channel options. Overall it was a great stay the only two downsides would be the amount of light that comes through the blinds from the balcony doors at night as there are no curtains and there is also quite a bit of noise coming from the music playing throughout The Island shopping area as well as the music playing in the hallways of the resort. All in all we would definitely stay here again with some minor changes. For a darker, quieter room select the river view option, the village view is nice for people watching but will be bright at night and a little noisy and the fountain view seems like it would be even louder with some of the same light issues but you do get a fantastic view.
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Review collected in partnership with this hotel
Date of stay: November 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Margaritaville Island Hotel
Responded Dec 2, 2023
Greetings from Margaritaville, Jason! Thank you so much for taking the time to share your thoughts with us. We're thrilled our hospitable team left a memorable impression on you, and we appreciate you highlighting our fabulous location and lovely accommodations. That said, we regret that you were not fully satisfied with your visit. Your feedback regarding how your stay could have been better will be shared internally for further consideration. It was a pleasure having you here, and we hope to welcome you back for another FINtastic stay soon! Fins Up! Jeff Webb, General Manager
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Chris wrote a review May 2022
3.0 of 5 bubbles
Stayed two nights around a trip to Dollywood. Large room and comfortable beds but cleaning levels not as high as anticipated, especially in the bathroom where there was a lot of dust along towel rails etc. Rooftop bar fun but area around the pool seemed dirty and dangerous (loose paving stones). Some staff more friendly than others, I was surprised not to receive the famous Southern hospitality from many, instead getting little more than a grunt. The hotel sits in an artificial 'town' with restaurants and bars etc. This is fun for a couple of hours but after a while we wanted to go somewhere that felt a bit more genuine. The fountain display was fun to watch from the roof bar.

If you don't have much baggage, save yourself $18 a day on valet parking and park just over the bridge for free.

An outside light on the balcony overlooking the river would have been nice so we could sit outside after dark.

I understand the gift shops in the same complex are not owned by the hotel but I was surprised by the number of Trump 2024/Trump Won, 'Guns are my family', '9mm over 911' etc merchandise in so-called 'patriotic' stores as well as frankly racist items like 'Covid 19 was made in China' t-shirts. If I was the hotel management I might be relaying my concerns to the Island management about three image this portrays to guests, considering these stores sit directly under the hotel guest rooms. Then again, the server in the hotel coffee shop was holding a Confederate flag wallet so perhaps that's just the way things are in this town.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from K Blanchard, Guest Services / Front Office at Margaritaville Island Hotel
Responded May 13, 2022
Thank you for your review. We appreciate your feedback and apologize that you did not have a perfect stay. We thank you for staying with us.
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Debra M wrote a review Feb 2024
Riverview, Florida
5.0 of 5 bubbles
Even though we were traveling on business, our time at the hotel and in the area felt like a vacation. Take advantage of the Perks that they offer: spa credits, romantic room service options, food credit, etc. The fireplace in the room and the balcony overseeing the beautiful street allow your mind to let go and just be present and enjoy. Everything you need is within walking distance: food, shops, rides, fountains, etc. The staff were attentive and personal and being surrounded by the Margaritaville vibe/music was relaxing.
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Review collected in partnership with this hotel
Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Margaritaville Island Hotel
Responded Feb 16, 2024
Greetings from Margaritaville, Debra! It's always a pleasure hearing from our guests. We're glad our cozy rooms had everything you needed to help you relax and that you appreciated the many onsite amenities. The next time you're looking for convenient, welcoming accommodations in the area, please come see us again for another trip to paradise in Pigeon Forge! Fins Up! Jeff Webb, General Manager
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Melaine805 wrote a review Apr 2023
Dinwiddie, Virginia
+1
4.0 of 5 bubbles
This was our first time staying at this hotel in Pigeon Forge. The hotel is in a great location for access to attractions in Sevierville, Pigeon Forge and Gatlinburg. Since the hotel is located on the Island at Pigeon Forge you have access to restaurants, shopping and activities without even getting in your car. We had a Fountain view room type and two village view room types. The fountain view room allows you to sit on your own private balcony to watch the fountain light and music show. The village view rooms had balconies that overlooked the shops. Both were nice. The hotel also has an outdoor rooftop pool and pool bar as well as a restaurant downstairs. The food and drinks were both good. All of the staff that we encountered were friendly and helpful. The hotel has valet parking and we never waited more than 15 minutes for our car once we asked for it. The ages in our group was 9-72 and there was enough to do in the immediate area for us all.
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Date of stay: April 2023Trip type: Traveled with family
Room Tip: The fountain view rooms can be a little noisy due to the music playing between 10a-11p so you may...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Margaritaville Island Hotel
Responded Apr 10, 2023
Greetings from Margaritaville Melaine! We take great pride in providing exceptional service, and we're thrilled that our staff exceeded your expectations. We're glad that we were able to provide a fun and upbeat atmosphere for guests of all ages. Thank you for your kind words and we hope to welcome you and your family back soon for another FINtastic stay in Pigeon Forge! Fins Up! Jeff Webb, General Manager
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CoconutTelegraph wrote a review Sep 2022
North Wildwood, New Jersey
5.0 of 5 bubbles
We booked a Fountain View room and weren't disappointed. We arrived early, and I asked the valet if I could leave my car there while I checked to see if the room was ready. He asked me my last name and without checking a list, he said your room is ready! That is caring about customer experience. The hotel does smell like the beach, all the time.

The room was huge and really clean. It's nice to stay in a hotel where the toiletries aren't stuck to the shower wall. The shower is large with a normal and a rain head that you can switch between.

The lobby is small, but the fireplace is a really nice touch. The rooftop pool and bar are awesome too. The common areas in the hotel are very nice and comfortable too. Guest laundry is a nice touch. Room Service would be nice considering the number of restaurants on property.

The staff was very friendly everywhere except the coffee shop. They represented the brand very well.

The beds are ultra comfortable and the pillows are full and supportive. There are many touches in the room that make it feel lux. If you're looking for a spa appointment, book well in advance as it fills up quickly.

If you go to bed early, I do not recommend a fountain view room as the shows run until 11 or 11:30 each night and the music can be heard through the balcony doors. I didn't mind it, and enjoyed being able to watch the show from my balcony.

I would stay here again.
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Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: The fountain views can be noisy during shows, but you don't hear other guests in their rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from K Blanchard, Guest Services / Front Office at Margaritaville Island Hotel
Responded Sep 12, 2022
Wow! Thank you so much for your awesome review. We appreciate you sharing your experience and look forward to your next stay with us, fins up!
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…
Lisa O wrote a tip Sep 2024
Columbus, Ohio23 contributions5 helpful votes
5.0 of 5 bubbles
"We stayed the week of Labor Day (Sept. 2024) and it was busy, but not crowded - we often had the rooftop pool deck area to ourselves!"
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eobert wrote a tip Sep 2024
Columbus, Ohio1,425 contribution124 helpful votes
5.0 of 5 bubbles
"Plan on having a great time."
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Lindsay R wrote a tip Aug 2024
New Windsor, Maryland61 contributions30 helpful votes
3.0 of 5 bubbles
"The parking situation is TERRIBLE! Nothing actually on-site. Be prepared to walk a lot."
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KLL wrote a tip Jun 2024
2 contributions1 helpful vote
1.0 of 5 bubbles
"Beware of making reservations at Margarittaville Island Hotel"
Read full review
DoctorWHK wrote a tip Apr 2024
Atlanta, Georgia52 contributions19 helpful votes
2.0 of 5 bubbles
"Whatever you do, don't get a River view room unless you want to be kept up all night by a flock of insanely loud geese!"
Read full review
…
Not the right property for you?
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PRICE RANGE
$135 - $332 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeSevier CountyPigeon Forge
NUMBER OF ROOMS
132
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MARGARITAVILLE ISLAND HOTEL - Updated 2025

Frequently Asked Questions about Margaritaville Island Hotel
Which popular attractions are close to Margaritaville Island Hotel?
Nearby attractions include The Island in Pigeon Forge (0.02 miles), The Escape Game Pigeon Forge (0.03 miles), and Three Bears Old Time Photo (0.3 miles).
What are some of the property amenities at Margaritaville Island Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Margaritaville Island Hotel?
Top room amenities include a flat screen TV, a desk, and a fireplace.
What food & drink options are available at Margaritaville Island Hotel?
Guests can enjoy a rooftop bar, a lounge, and a poolside bar during their stay.
Is parking available at Margaritaville Island Hotel?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Margaritaville Island Hotel?
Conveniently located restaurants include J. Del's Pizza, Sawyer's Farmhouse Restaurant, and Cookie Dough Monster - Burgers & Shakes.
Are there opportunities to exercise at Margaritaville Island Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Margaritaville Island Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Margaritaville Island Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Margaritaville Island Hotel?
Many travelers enjoy visiting Old Forge Distillery (1.3 miles) and The McMahan Indian Mound (4.2 miles).
Does Margaritaville Island Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
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