The cabin was easy to get to. Check-in and check out was simple. The cabin was very clean and in a great location. They had even created a blind on the screened in porch around the hot tub so you had privacy. The cabin was within a 10 minute drive back to Pigeon Forge. Eagle Property Management even called us the first morning to make sure things were going good for us and to see if there was anything else they could do for us! We will definitely be booking with them again.
We brought 5 teenagers to the cabin and it did not disappoint! Between the pool, hot tub, game room, and just being in the amazing cabin they had a blast! Check in was super easy and the staff were exceptional! I did have to call for maintenance once bc I didn’t know how to operate the disposal. They sent someone over right away to fix it and even had the property manager call me to make sure all was well. We will definitely be back!!!
My family and I really enjoy our weekend with Eagle Ridge Resort. They were super nice and helpful and the cabin we stay in was very nice and clean. I would recommend this place to anyone that wants a nice place to stay. It also located close to the center of all the stuff in pigeon forge.
It was very enjoyable to have our two dogs with us. Overall, the cabin was clean and homey. We had plenty of room, and the staff was friendly and helpful when we needed help with the hot tub. We have stayed at Eagles Ridge Resort many times, and we definitely recommend to friends. It is near to all Pigeon Forge restaurants and activities, yet it is far enough away to ensure some quiet and privacy. Pool on the premises is nice, also.
We had our family from all over the country meet here and we had a wonderful time. This lodge provided everyone with a room for a little privacy and large common areas where we could talk and play games. The game room is really fantastic with lots of games that appeal to everyone.
The staff were excellent in responding to my request and I give them a 5. The reason I ended up at a 3 is this. The TV's are horrible! The master bathroom is incredible small and the shower is worse. I'm 6'1" and there is no way I can get completely clean in that small of an area is to shut off water and open a curtain covered in black mold and soap down then get back in shower to rinse. There is a large tub in the bedroom! It takes up too much room and makes the bedroom seem way smaller than it is. The furniture is very uncomfortable and the recliner is broke. There were cobwebs everywhere. I tried to get a different cabin but none were available. In my opinion this cabin should be renovated before it is offered to another client. That is my only complaint with management. They should walk through cabins regularly to evaluate cleaning and usefulness of the cabin.…
We stayed with eagle property for the first time. It was absolutely clean, very welcoming. It's overwhelming looking at all the cabins available and was very pleased with our home away from home. Will definitely go through them again
This was our second visit with Eagle Ridge Resort. Our family had a blast! We loved the spaciousness of the cabins. We had an issue with our internet but, the staff was out quickly to resolve the issue. The staff was amazing. The cabin was extremely clean and cared for. We can’t wait to stay with them again. Thank you to all the staff!
The cabin was nice and spacious for the number of people in our group. The downstairs game room was a hit with the children! There was construction taking place in front of the cabin and parking was a little tight. Overall, great trip/location.
We have sweet memories of Sweet Memories # 258. We were three generations (8 adults and six children) celebrating grandma and grandpa’s retirement and 40th wedding anniversary. The cabin was perfect; 5 bedrooms, 5 bathrooms on three floors. Main floor has two bedrooms and two baths with showers, kitchen with 3 chairs at counter, two dining areas, a living room, plus a sitting room which is on one end of one of the dining rooms. This room also has a pull-out couch and TV. Upper level is a spacious master bedroom (king bed) with jacuzzi tub in bedroom and bathroom with two sinks and shower. Lower level has two bedrooms with bathrooms in each room with shower/tub combo. The game room has a pool table, foosball table, arcade games, TV, and a pull-out couch. The large front porch offers lots of space/seating for morning coffee and late night conversation. The cabin was clean. We were pleasantly surprised that even when sitting outside in hot, muggy weather, there were no bugs. The first night we had a problem with the hot tub and someone in our party (a firefighter/EMT) noticed that the smoke detector needed new batteries. We called and help arrived and problems were resolved promptly. Location is perfect—grocery stores are a few minutes away and you don’t have to go to the Parkway to get to them. Dollywood, Dollywood Splash, and Dixie Stampede are all within 15 minutes of the cabin . Booking was a simple phone call and when I phoned with questions, they were answered courteously. Checkout was a phone call stating you were departing. I would (and hope to do so) return in a heartbeat.…