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Park Tower Inn

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201 Sharon Dr, Pigeon Forge, TN 37863-3218
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (199)
Room & Suite (410)
Pool & Beach (46)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Park Tower Inn
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#66 of 93 hotels in Pigeon Forge
Location
Cleanliness
Service
Value
The Park Tower Inn is a quaint hotel located in the middle of downtown Pigeon Forge, TN. It is within a few minutes drive of hundreds of attractions in the area.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Children Activities (Kid / Family Friendly)
Meeting rooms
Parking
Wifi
Hot tub
Lazy river
Indoor pool
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Telephone
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Family
Languages Spoken
English
1,476Reviews40Q+A100Room tips
Traveler rating
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  • 197
  • 141
  • 161
Time of year
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Popular mentions
Peggy N wrote a review Jul 2
4 contributions
outside Pool is greener then grass , Indoor pool closed also green, neither hot tub in operation, cigarette butts on the deck in a two cups. the steps to go to the back parking lot were filthy, the vents in the hallway are covered with dirt. The rooms are not very clean.
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Date of stay: June 2020
Location
Service
Sleep Quality
Room Tip: none dont stay here
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Response from General Manager, Agency / Consultant at Park Tower Inn
Responded yesterday
Thank you for your recent stay with us and the candid review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short of making that happen for you, and we are genuinely sorry. Although your experience is not typical of our service delivery, we have room to improve, and we assure you we will. We hope you will consider giving us the opportunity to make it up to you on a future visit. Sincerely, Raj Patel
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Melanie E wrote a review Jun 2020
19 contributions6 helpful votes
We reserved a King room with a Jacuzzi tub for 2 nights . Front desk staff was friendly. We get to our room (after a very confusing jaunt down 2 corridors that resembled "The Shining". We noticed there was no toilet paper in the room . We had hair in the sink and tub. we had 2 towels 1 hand towel and 1 washcloth . Since its busy season , we were trying to give the benefit of the doubt but that was a mistake. The night only got worse. The Jacuzzi tub did not work. The bathtub did not drain neither did the sink. We then began to notice the smell of mold permeating the room and really the entire hotel . The pool was not operable and the water looked like the everglades swamp. We left after the first night and found accommodations elsewhere. .
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Date of stay: June 2020
Value
Cleanliness
Service
Room Tip: Don't choose a room
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Response from Heather Cardone, Agency / Consultant at Park Tower Inn
Responded 1 week ago
Thank you for staying at our hotel. We apologize for the issues with your room, as we never mean to disappoint our guests. Be assured this will be addressed with our housekeeping and maintenance team to make sure we correct our shortcomings. We also regret your disappointment with our pool being closed during your stay and the condition of our pool. We are making sure a thorough cleaning is in place so our guests can enjoy this aspect of their stay. We appreciate your valuable feedback and encourage you to give us another try on your next visit. Sincerely, Raj Patel
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poohbaby71 wrote a review Jun 2020
Rydal, Georgia4 contributions
Checked in Friday June 12, 2020. * only the outdoor pool was open and it was not clear (very murky) * room was supposed to be non smoking but it smelled of smoke *they only breakfast available was instant oatmeal and instant grits We cancelled the reservation within 20 Minutes of checking in On a positive note - the front desk staff was friendly
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Date of stay: June 2020Trip type: Traveled with family
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Response from Heather Cardone, Agency / Consultant at Park Tower Inn
Responded 3 weeks ago
We appreciate you sharing your feedback. We are sorry for not meeting all of your expectations during this visit and do value your understanding nature during this unprecedented time we are all going through. We also apologize for the odor you experienced in your room, and we will promptly take action to rectify the problem. Thank you for staying with us, and we wish you all the best with your travels. Sincerely, Raj Patel
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Ashton wrote a review May 2020
Adairsville, Georgia11 contributions5 helpful votes
I have stayed at this hotel for years. This past weekend will be my last! We were not notified that the indoor pool was closed and the outdoor pool was filthy! Water was so cloudy that I wouldn’t let my girls get in. Mattresses on the beds were horrendous!! They both sunk down in the middle. Carpet was dirty and the linens on the beds were stained. Lock on top of the door was broken and the smell of marijuana out in the hallways almost choked us every time that we left the room or come back from the elevator.
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Date of stay: May 2020Trip type: Traveled with family
1 Helpful vote
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Response from Heather Cardone, Agency / Consultant at Park Tower Inn
Responded 4 weeks ago
Thank you for being our loyal guest and for making us your preferred hotel of choice. Please accept our apologies for the cleanliness and housekeeping service issues you encountered during your time with us. Your comments have been shared with the appropriate teams to take the necessary measures and address the concerns you outlined. We value your feedback and hope to have a future opportunity to restore your confidence in our hotel. Sincerely, Raj Patel
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melissar0bbins wrote a review May 2020
1 contribution
They do not inform you of services that are not available prior to checking in. I reserved a handicap room for my daughter that is in a wheelchair. When I arrived they did not have one available!! Also we wanted a hotel with indoor pool.. We were told a check in it was closed . I could not get my money back.
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Review collected in partnership with this hotel
Date of stay: May 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Heather Cardone, Agency / Consultant at Park Tower Inn
Responded May 27, 2020
Thank you for choosing to stay with us. Please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We do understand your frustration, and we truly regret disappointing you. We are doing everything we can to keep things as normal as possible; however, we are genuinely sorry for the inconveniences caused to you and your daughter. We value your feedback and hope to have another chance to deliver the excellent hospitality for which we are known. Sincerely, Raj Patel
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Previous
PRICE RANGE
$66 - $167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park hotel pigeon forge, park tower pigeon forge, park tower inn pigeon forge tenn, park tower hotel pigeon forge
LOCATION
United StatesTennesseePigeon Forge
NUMBER OF ROOMS
156
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about Park Tower Inn
Which popular attractions are close to Park Tower Inn?
Nearby attractions include Conway Twitty Tribute by Travis James (0.1 miles), Main Event Theater (0.1 miles), and Stages West (0.2 miles).
What are some of the property amenities at Park Tower Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Park Tower Inn?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Park Tower Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Park Tower Inn?
Yes, free parking is available to guests.
What are some restaurants close to Park Tower Inn?
Conveniently located restaurants include Frizzle Chicken Farmhouse Cafe, Sweet Frog Premium Frozen Yogurt, and Sawyer's Farmhouse Restaurant.
Are there opportunities to exercise at Park Tower Inn?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Park Tower Inn?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Park Tower Inn?
Many travelers enjoy visiting Old Forge Distillery (1.2 miles) and The McMahan Indian Mound (4.6 miles).
Does Park Tower Inn have any great views?
Yes, guests often enjoy the mountain view available here.
Is Park Tower Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.