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Americana Inn & Suites

Booking.com$59*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Americana Inn & Suites
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223 Reviews from our TripAdvisor Community

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There are newer reviews for Americana Inn & Suites
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Showing 223: English reviews
A TripAdvisor Member
Level Contributor
3 reviews
4 helpful votes
Reviewed March 16, 2016 via mobile

All these reviews are funny to me. I stayed had a wonderful time. The staff was great and friendly. Pam so helpful the 3 days an 2 nights we stayed. The rooms were clean. Fresh towels daily. 2 rolls of tp in room at check in. Wonderful location on the strip. The pool an hot tub were down but when...

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3Thank A TripAdvisor Member
Clarkesville, Georgia
Reviewed February 22, 2016 via mobile

Wish we had reviewed this hotel before we stayed. I would have rather slept in my vehicle, because the beds were THAT hard. Shower was full of mold, towels had hair on them, and the heater barely worked. We were calling front desk for a hair dryer but the phone didn't work, and then they were super unfriendly when we...

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Thank pwatts16
Youngstown, Ohio
Reviewed February 12, 2016

Due to inclement weather, we never even had a chance to stay at the hotel, but that still didn't stop them from providing rude customer service and just setting a bad tone for their business. Because of the lack of information about their booking policies and cancellation/refund policies, we were charged not only for our free cancellation but also upfront...

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Thank TubaPlayer2013
Inman, South Carolina
Reviewed February 10, 2016

The rooms are so dirty.They did not clean it the whole time we where they.They never took out our trash. we had to go buy tissue paper because they would not give us any.The tv kept going out and the wifi did not work.The breakfast was old doughnuts and cold coffee and rotten watermellon.Most of the people that work there...

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Thank Roniblackwell
Dutton, Alabama
Reviewed January 5, 2016

i planned mine and my boyfriends getaway a month in advance for 12/31/2015-01/03/2016 and the reviews showed a 4.4 star. we had a approved early check in at 3pm and we arrived at 4:30pm and when we arrived there was a lobby full of customers that was being told none of the rooms was clean and they had no keys...

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4Thank janiet357
Reviewed January 4, 2016 via mobile

I cannot review the condition of the hotel since I never made it to the room. On December 31st my family and I arrived at Americana Inn Pigeon Forge at 7:30pm only to be told that our room was not available because housekeeping was behind. We left and returned at 10:30pm to be told that the room was ready but...

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2Thank Carly S
NC, USA
Reviewed January 2, 2016

I knew check in was at 3, however we got into town at 2:10. We stopped to see if the room might be ready, it wasn't, which was fine. We left to do a few things w/the grand-kids, returned about 4:30 or 5. Room was ready, but no room key card ready, they were making new ones. The cleaning lady...

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1Thank ftball72
Gamaliel, Kentucky
Reviewed January 2, 2016 via mobile

Never stay in this disgusting place!!! Not only were we locked out twice, they never cleaned room or replaced towels- we even had to go ask for toilet paper! On our last night, found someone else's water bottle in the nightstand! Amazingly, every time we asked for a manager, the reply was "they'll be here after 4" - seriously, biggest...

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Thank ARyherdBrown
Reviewed January 1, 2016 via mobile

Check in time was 3pm...the room wasn't cleaned or ready to check in until 8PM. Went to get our money back and just drive back home but were told we were already checked in so we weren't eligible for a refund. Even though the room wasn't ready and they couldn't give us a key. There were open electrical boxes in...

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1Thank Chelsea M
Eagle Rock, Virginia
Reviewed December 9, 2015

We stayed there thanksgiving weekend 2015. We should have known something was wrong when we had to sign a paper saying no refund. The room was dirty with stanes on floor and bed clothes. The door was broken and had no hot water. The tv didn't work and the head board fell off the wall. Lobby didn't open till 8...

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Thank Cynthia D
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Nice clean rooms, Largest out door pool in Pigeon Forge with seperate pool for the kids and lazy river. Free breakfast and Wi-Fi. Located in the heart of Pigeon Forge, only 2 miles from Dollywood and Splash Country. Minutes away from the Great Smoky Mountains National Park, and shopping at the Tanger Outlet mall. ... more   less 

Additional Information about Americana Inn & Suites

Address: 2825 Parkway, Pigeon Forge, TN 37863-3315 (Formerly Howard Johnson)
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $55 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Americana Inn & Suites 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Howard Johnson Pigeon Forge Hotel Pigeon Forge
Americana Hotel Pigeon Forge
Americana Motel Pigeon Forge
Americana Inn Pigeon Forge
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Questions & Answers

Here's what travelers have asked, with answers from Americana Inn & Suites staff and other travelers.
5 questions
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Questions? Get answers from Americana Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay clear it's a bug infested dirty stinky moldley dump!”
dianeb851, Nov 15, 2016 | Read review
“QUIET an very nice for the price we will stay again on our next trip”
chuckmartin889, Oct 28, 2016 | Read review
“Do not stay here!!!!”
jessicamclemore545, Oct 24, 2016 | Read review
“Smell the room first.”
conservtravlr, Oct 17, 2016 | Read review
“Never book this hotel online”
byronsmith001, Jul 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$59* /night
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Travelocity$70
Expedia.com$70
Hotels.com$70
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*Disclaimer
Prices are for 1 room, 2 adults
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