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    Americana Inn & Suites

    2825 Parkway, Pigeon Forge, TN 37863-3315
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    Best prices for your stay
    06/04/2017 06/05/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $70
          $59
          Great Deal
          $70
          $70
          Traveler (82)
          Room & Suite (20)
          Pool & Beach (6)
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          Overview
          • Excellent2%
          • Very good4%
          • Average6%
          • Poor7%
          • Terrible78%
          1 week ago
          “Family ”
          Apr 4, 2017
          “Americana Inn and Suites, Pigeon Forge, YN”
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          2.5 Star Hotel
          All hotel details
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          Island Drive Lodge
          596 reviews
          #76 of 90 hotels in Pigeon Forge
           
          Red Roof Inn & Suites Pigeon Forge - Parkway
          432 reviews
          #51 of 90 hotels in Pigeon Forge
           
          Econo Lodge
          149 reviews
          #73 of 90 hotels in Pigeon Forge
           
          Days Inn & Suites Pigeon Forge
          668 reviews
          #54 of 90 hotels in Pigeon Forge
           
          Rooms
          Jun 4Jun 5
          |
          1 room, 2 adults, 0 children
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          Standard Room
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          Write a Review
          Reviews (223)
          Traveler rating
          Traveler type
          Time of year
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          151 - 155 of 223 reviews

          Reviewed July 30, 2014

          Members of my family have attended Fall Rod Run for at least 15 years, staying here the last 10. We reserve rooms a year in advance leaving with a confirmed quote. This year all that is not being honored. Price went up over $100 for...More

          5  Thank Mike M
          Reviewed July 29, 2014

          We stayed at this hotel on July 26 . It was the only hotel with vacancies,we should have known better . We managed to get a room . We went to get some dinner and when we returned our card to the room would not...More

          4  Thank Cindy S
          Reviewed July 28, 2014 via mobile

          This was the worst place I have ever stayed. The website pictures are VERY deceiving. I reserved the room over the phone. When I got there the place was terrible. I went straight back to the front desk and ask them to move me rooms....More

          2  Thank Tonja S
          Reviewed July 28, 2014

          Me and my family stayed this past weekend July 26-27 at this hotel. The check in time wasn't till 3 pm I called about 1:30-2 and seen if any room was already a room available because we had 2 young children with us and it...More

          1  Thank Mommy090612
          Response from PAS1234, Guest Relations Manager at Americana Inn & Suites

          Dear Valued Guest: We appreciate your feedback and informing us of the issues you encountered with cleanliness in your room, and the hotel premises. Please accept our sincere apology for the deficiencies in your guestroom. Certainly a clean and properly equipped room are a standard...More

          Reviewed July 28, 2014

          This place was run down and just plain DIRTY. Someone had been in our room prior to our check in and used the soap and towels. We requested another room but were told none were available. There was mold in the tub, dirty sheets, used...More

          Thank Anna M
          Island Drive Lodge
          596 reviews
          #76 of 90 hotels in Pigeon Forge
           
          Red Roof Inn & Suites Pigeon Forge - Parkway
          432 reviews
          #51 of 90 hotels in Pigeon Forge
           
          Econo Lodge
          149 reviews
          #73 of 90 hotels in Pigeon Forge
           
          Days Inn & Suites Pigeon Forge
          668 reviews
          #54 of 90 hotels in Pigeon Forge
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Pool
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          Details
          • Price range
          • $55 - $175 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 170
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Cancelon, Priceline, Hotels.com, Expedia and TripOnline SA so you can book your Americana Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Tennessee >
          • Sevier County >
          • Pigeon Forge
          • Also Known As
          • Howard Johnson Pigeon Forge Hotel Pigeon Forge ,
          • Americana Hotel Pigeon Forge ,
          • Americana Motel Pigeon Forge ,
          • Americana Inn Pigeon Forge
          Add Photo Photos
          Traveler (82)
          Room & Suite (20)
          Pool & Beach (6)
          Hotel & Grounds (61)
          Bathroom (2)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Ted L
          Has anyone considered civil action against this hotel ?
          October 21, 2015|
          Answer Show all 2 answers
          Response from 633tia | Reviewed this property |
          I would be behind that. That was $80.00 +lost because the room was nasty. because they did not return my phone calls or emails. to see if I COULD GET MY MONEY BACK.
          1
          Vote
          Pam M
          Hi..Did you ever get a refund? We are STILL trying to get ours, almost 300.00 and have gotten nowhere. We contacted the BBB, and bookingcom where we made our reservations. It was the filthiest place I've ever seen! The lady we were dealing with was Sheila, but she miraculously disappeared when it was time to refund. Any suggestions? Thanks!
          September 7, 2015|
          Answer Show all 4 answers
          Response from Ted L | Reviewed this property |
          No, We ave been dealing with Booking. com and they have been trying to arrange some sort of compensation after all the pictures we posted. The owner/ manager continues to hang up on them. I also been trying to call the... More
          2
          Votes
          hotelstayer35
          Well good luck trying to get the corporate number because my sister and I took our very small children there to find the beds swimming in blood! We automatically left! We didn't want our children exposed to nastiness like that! We ask for refund and never recieved one
          August 25, 2015|
          Answer Show all 4 answers
          Response from Ted L | Reviewed this property |
          There is not a corporate office. That hotel is owned by the Asian Lady that sometimes works the front desk. She claims to be a manager but in fact she is the owner. She did not want anyone to find out because of all the... More
          3
          Votes
          Room Tips
          "Stay clear it's a bug infested dirty stinky moldley dump!"
          Read review
          "QUIET an very nice for the price we will stay again on our next trip"
          Read review
          "Do not stay here!!!!"
          Read review
          "Smell the room first."
          Read review
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