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Not a fancy hotel, but it is clean and serves the purpose. it is very affordable, which is perfect for my family. With what i save by staying here, i can spend more toward other things. I ate better foods than planned and saw more...More
the door dead bolt was broke 1.5 inch gap under door letting cold in heater was broke and no microwave!!! moved to a different room and had no coffee maker! breakfast was a joke nothing like the advertisements.
Arrived last Tuesday in November for two nights. We had my wife's parents with us and they are in there late 80's. Pigeon Forge was not crowded and neither was Americana, we had room 105 and was able to park in front of the door...More
Our stay at the Americana Inn was the worst part of our trip. The mattresses on the beds had seen a great deal of use and abuse and were miserable to sleep on. There were bugs in the room and no hot water for two...More
If I could give less than a one star rating I would. Where to begin? One of the beds in our room was off it's box/pedestal and we had to reposition it ourselves. The mattress on the other bed appeared as though a 400 pound...More
No, We ave been dealing with Booking. com and they have been trying to arrange some sort of compensation after all the pictures we posted. The owner/ manager continues to hang up on them. I also been trying to call the... More
No, We ave been dealing with Booking. com and they have been trying to arrange some sort of compensation after all the pictures we posted. The owner/ manager continues to hang up on them. I also been trying to call the board of health on them as well. This place needs to be shut down and the manager response back from my review is funny. It is all about false representation.