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Americana Inn & Suites

248 reviews
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Traveler (107)
Room & Suite (27)
Pool & Beach (6)
Overview
  • Excellent2%
  • Very good4%
  • Average7%
  • Poor8%
  • Terrible79%
2 weeks ago
“if i could give this place zero stars i would”
Dec 1, 2017
“Room Just OK Sad Free Breakfast Dirty Exterior”
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
2.5 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (248)Write a Review
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1 - 5 of 246 reviews
Reviewed 2 weeks ago

Not a fancy hotel, but it is clean and serves the purpose. it is very affordable, which is perfect for my family. With what i save by staying here, i can spend more toward other things. I ate better foods than planned and saw more...More

Thank taylorbarn2537
Reviewed 2 weeks ago

the door dead bolt was broke 1.5 inch gap under door letting cold in heater was broke and no microwave!!! moved to a different room and had no coffee maker! breakfast was a joke nothing like the advertisements.

1  Thank Kenneth A
Reviewed December 1, 2017

Arrived last Tuesday in November for two nights. We had my wife's parents with us and they are in there late 80's. Pigeon Forge was not crowded and neither was Americana, we had room 105 and was able to park in front of the door...More

1  Thank arland S
Reviewed November 5, 2017

Our stay at the Americana Inn was the worst part of our trip. The mattresses on the beds had seen a great deal of use and abuse and were miserable to sleep on. There were bugs in the room and no hot water for two...More

3  Thank Adrienne R
Reviewed October 31, 2017

If I could give less than a one star rating I would. Where to begin? One of the beds in our room was off it's box/pedestal and we had to reposition it ourselves. The mattress on the other bed appeared as though a 400 pound...More

3  Thank dkfla
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About
Amenities
Top amenities
Free Parking
Pool
Breakfast included
Free Internet
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
$34 - $100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$34 - $100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (107)
Room & Suite (27)
Pool & Beach (6)
Hotel & Grounds (79)
Bathroom (2)
Questions & Answers
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Ted L
October 21, 2015|
AnswerShow all 3 answers
Response from 633tia | Reviewed this property |
I would be behind that. That was $80.00 +lost because the room was nasty. because they did not return my phone calls or emails. to see if I COULD GET MY MONEY BACK.
2
Votes
Pam M
September 7, 2015|
AnswerShow all 5 answers
Response from Ted L | Reviewed this property |
No, We ave been dealing with Booking. com and they have been trying to arrange some sort of compensation after all the pictures we posted. The owner/ manager continues to hang up on them. I also been trying to call the... More
3
Votes
Room Tips
"Rooms on the front is very nice"
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"don't stay here"
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"Choose a different hotel, this one is in desperate need of a remodel."
Read review
"Save your money and go to another hotel"
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