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    Americana Inn & Suites

    2825 Parkway, Pigeon Forge, TN 37863-3315
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    Best prices for your stay
    07/09/2017 07/10/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $60
          $55
          SAVE $5
          $60
          $60
          Traveler (86)
          Room & Suite (20)
          Pool & Beach (6)
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          Overview
          • Excellent2%
          • Very good4%
          • Average7%
          • Poor7%
          • Terrible80%
          4 weeks ago
          “Do not stay at this nasty place ”
          May 20, 2017
          “Family ”
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          2.5 Star Hotel
          All hotel details
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          Island Drive Lodge
          600 reviews
          #77 of 91 hotels in Pigeon Forge
           
          Rodeway Inn
          153 reviews
          #76 of 91 hotels in Pigeon Forge
           
          Red Roof Inn & Suites Pigeon Forge - Parkway
          440 reviews
          #52 of 91 hotels in Pigeon Forge
           
          Smoky Shadows
          490 reviews
          #67 of 91 hotels in Pigeon Forge
           
          Rooms
          Jul 9Jul 10
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (225)
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          Traveler type
          Time of year
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          1 - 5 of 225 reviews

          Reviewed 1 week ago via mobile

          The facility is more run-down than the photos suggest. We continued our stay for three nights, as we didn't spend much time there. The beds are not comfortable; the breakfast was only good on the first day. The AC unit began making a loud noise....More

          1  Thank CRW77
          Reviewed 4 weeks ago via mobile

          Smelly , Nasty , Mold , Broke things , ended up staying with a friend at there cabin cause everything else was booked up, the lock was broke on the door , a/c didn't work good ,the bed covers were frayed and the pillows had...More

          1  Thank Bill S
          Reviewed May 20, 2017 via mobile

          This hotel was the worse hotel we have ever stayed at. The floors were not clean, the pool did not work, and the bathroom water had no cold water. Could not even give my child a bath. The wifi didn't work. Neither did the phone...More

          1  Thank Autumnmarie17
          Reviewed April 4, 2017 via mobile

          Our room smelled, the sheets had stains on them, the sink had cigarette burns all over it, the bathroom had dirt buildup in the corners and there was only scalding water in the shower. Do not stay here.

          1  Thank imjt514
          Reviewed March 27, 2017

          This place is old nasty .nothing like pictures it should be closed down. they charged my credit card for night I did not even stay .you are better off sleeping in your car .The front desk help looked like he did not even want be...More

          1  Thank maid2clean
          Island Drive Lodge
          600 reviews
          #77 of 91 hotels in Pigeon Forge
           
          Rodeway Inn
          153 reviews
          #76 of 91 hotels in Pigeon Forge
           
          Red Roof Inn & Suites Pigeon Forge - Parkway
          440 reviews
          #52 of 91 hotels in Pigeon Forge
           
          Smoky Shadows
          490 reviews
          #67 of 91 hotels in Pigeon Forge
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Pool
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          Details
          • Price range
          • $59 - $159 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 170
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, TripOnline SA, Hotels.com, Priceline and Cancelon so you can book your Americana Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Tennessee >
          • Sevier County >
          • Pigeon Forge
          • Also Known As
          • Howard Johnson Pigeon Forge Hotel Pigeon Forge ,
          • Americana Hotel Pigeon Forge ,
          • Americana Motel Pigeon Forge ,
          • Americana Inn Pigeon Forge
          Add Photo Photos
          Traveler (86)
          Room & Suite (20)
          Pool & Beach (6)
          Hotel & Grounds (65)
          Bathroom (2)
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Ted L
          Has anyone considered civil action against this hotel ?
          October 21, 2015|
          Answer Show all 2 answers
          Response from 633tia | Reviewed this property |
          I would be behind that. That was $80.00 +lost because the room was nasty. because they did not return my phone calls or emails. to see if I COULD GET MY MONEY BACK.
          1
          Vote
          Pam M
          Hi..Did you ever get a refund? We are STILL trying to get ours, almost 300.00 and have gotten nowhere. We contacted the BBB, and bookingcom where we made our reservations. It was the filthiest place I've ever seen! The lady we were dealing with was Sheila, but she miraculously disappeared when it was time to refund. Any suggestions? Thanks!
          September 7, 2015|
          Answer Show all 4 answers
          Response from Ted L | Reviewed this property |
          No, We ave been dealing with Booking. com and they have been trying to arrange some sort of compensation after all the pictures we posted. The owner/ manager continues to hang up on them. I also been trying to call the... More
          2
          Votes
          hotelstayer35
          Well good luck trying to get the corporate number because my sister and I took our very small children there to find the beds swimming in blood! We automatically left! We didn't want our children exposed to nastiness like that! We ask for refund and never recieved one
          August 25, 2015|
          Answer Show all 4 answers
          Response from Ted L | Reviewed this property |
          There is not a corporate office. That hotel is owned by the Asian Lady that sometimes works the front desk. She claims to be a manager but in fact she is the owner. She did not want anyone to find out because of all the... More
          3
          Votes
          Room Tips
          "Stay clear it's a bug infested dirty stinky moldley dump!"
          Read review
          "QUIET an very nice for the price we will stay again on our next trip"
          Read review
          "Do not stay here!!!!"
          Read review
          "Smell the room first."
          Read review
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