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Americana Inn & Suites

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Americana Inn & Suites
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210 Reviews from our TripAdvisor Community

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Showing 210: English reviews
1 of 5 stars Reviewed 1 week ago via mobile

I had booked thru booking.com night before arrival upon arrival at Americana Inn & Suites they tell me that it was showing n the computer that I was a no show and was suppose to arrival the day before well I showed the clerk my email stating I was on arrival the day I was suppose too. Finally get my... More 

Helpful?
Thank Amberly N
Stockton, Alabama
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

My family & I planned a last minute trip to the Smoky Mountains. On July 22, 2016. I booked a reservation online through Booking.com with Americana Inn & Suites on July 22, 2016 at 11:34 am. We drove for about 8 hours & arrived around 9:30 pm. When I got out of the vehicle I noticed a sign on the... More 

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2 Thank jlamb7685

Travelers are raving about these Pigeon Forge hotels

Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This was the very worst of motels you could possibly stay at!!! We had been staying In Americana Inns across the state and thought this one would be good too. I did not look at reviews but wished I had!! No hot water! Noisy and parting right outside our door. We asked for a roll away and they said they... More 

Helpful?
1 Thank Monzingo1
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here last minute .. never again Bathroom was not clean. Outlet were all broken could not plug anything in.. Tv did not work. Room was not up to fire code Door would not lock Pool was gross looked like it hadn't been cleaned in months .... staff basically said go to hell they don't give refunds.... THIS PROPERTY... More 

Helpful?
Thank Kara S
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

We stayed there 2 weeks ago it was nasty no wifi. Not a good hotel at all to be we there r tourist horrible. !! There were ice in the ice box floor nasty & the bed clothes was snagged. The elevator was nasty. The person was waiting in us was not friendly will not stay there no more at... More 

Helpful?
Thank Louise W
Whitehouse, Texas
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

This place is awful!! The only good things about this hotel was the night manager & the breakfast. There was a 2in gap under the door. One bed had a huge dip in it the other moved from side to side on the railing. The shower head came off while I was showering burning my stomach & arm. The room... More 

Helpful?
Thank Cynthia R
Tellico Plains, Tennessee
1 review
1 of 5 stars Reviewed July 25, 2016

We booked this hotel online through booking.com. Upon arrival there were signs "Internet Down Cash Only". They stated the internet was down and they didn't receive our reservations and there were NO rooms available. We went to another hotel. At 2:00 AM they charged my debit card $329.40. When I went back to the hotel they denied that there were... More 

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Thank byronsmith001
1 review
1 of 5 stars Reviewed July 17, 2016 via mobile

Our room got double booked, the people that they "double booked" it to were disgusting and smoking weed in the room. They went through everything we had and everything we had in the room smelled like weed (I have a 3 year old son and his stuff was in the room too). Management didn't want to do anything, even though... More 

Helpful?
Thank Unhappy11138362
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 9, 2016 via mobile

I have stayed at nicer motels cheaper beds did not have comforters on them just small blankets I could not get parking space had to park around back walk around fronet was not where close to pool I thought my room at a pool view I booked

Helpful?
1 Thank Amber D
A TripAdvisor Member
1 of 5 stars Reviewed July 4, 2016 via mobile

My family visits Pigeon Forge quite often, however, staying here was absolutely terrible! From the first moment, the staff was rude! The room was in horrible repair. The bedding was worn out, the beds were like lying on a rock. Pillows were worn out! Also, after hours, the staff was swimming and being very loud a noxious during the night.... More 

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1 Thank A TripAdvisor Member
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Internet
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Nice clean rooms, Largest out door pool in Pigeon Forge with seperate pool for the kids and lazy river. Free breakfast and Wi-Fi. Located in the heart of Pigeon Forge, only 2 miles from Dollywood and Splash Country. Minutes away from the Great Smoky Mountains National Park, and shopping at the Tanger Outlet mall. ... more   less 

Additional Information about Americana Inn & Suites

Address: 2825 Parkway, Pigeon Forge, TN 37863-3315 (Formerly Howard Johnson)
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $47 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americana Inn & Suites 2*
Number of rooms: 170
Reservation Options:
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Also Known As:
Howard Johnson Pigeon Forge Hotel Pigeon Forge
Americana Hotel Pigeon Forge
Americana Motel Pigeon Forge
Americana Inn Pigeon Forge
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