Gail checked us in and was very pleasant! I loved the location of the hotel, close to Dollywood and other attractions. The hotel showed its age with certain things like thin washcloths and towels, but it was clean and well kept.
We absolutely love it here, always updating and nice property. Staff on point, 2 pools, breakfast bar, clean rooms cool air, plenty of parking. Cannot say enough, keep up the good work all of you staff at the vacation lodge on the strip.
The staff is friendly and helpful. The room is AWESOME. SO nice and clean. The hottest water around. Great breakfast!!! Would definitely come back and recommend for anyone to stay. Close to everything, and in walking distance to a lot of attractions. The pool and and tub is super clean too!!! It’s so AWESOME I hate we have to leave!!!
The only issue we had was getting wash cloths! There was only one in the room when we arrived and housekeeping said they didn’t have any more. Room was clean, front desk clerk was very nice, and the breakfast was good.
Everything about this hotel is amazing!! Gail is very friendly. I recommend this hotel to all my family and friends! Rooms are super clean! Breakfast is EXCELLENT! The pool and fire pit areas are amazing! Best Hotel in Pigeon Forge, TN
We decided to come day a day earlier so I booked a room for the night the room was nice beds was very comfortable and looked newer the bathrooms wasnt all that but was ok. The toilet paper holder is basically on top of the toilet seat. We had a room with a balcony overlooking parkway which was nice I didn’t like that you share your balcony with your neighbor that is kinda creepy lol. We sat out there some never saw our neighbor. Like I said it was ok for a night stay. The layout of this place is kinda strange. The sweet lady at check in was trying explain it all to me I was lost. I didn’t like how you had to go around a sharp turn to go up and park that is very dangerous cause cars going and coming out use same area and it’s not big enough for 2 cars to fit at the same time. Breakfast think she said was in red building we didn’t even try for that we just checked out next morning and went to Waffle House. I did like how they text you before during and after your stay not a lot of hotels do this and that’s awesome customer service.…
Checked in February 17th for Presidents Weekend, requested a non-smoking ground floor handicap accessible room. Book through the hotel website directly a week before arrival. Room assigned was a queen room on the first floor but not handicap accessible. Room with spacious clean but bathroom only had one towel, washcloth and bath mat. The hotel had a wonderful indoor pool and hot tub however it was amazed to try to find it, we had to leave breadcrumbs it is best to drive around the hotel and Park by the indoor pool and hot tub. The complimentary free breakfast was very nice and the breakfast host, Courtney was a delight. Breakfast consistent of biscuits and gravy, hot coffee, sausage an apple or orange juice they also had powdered eggs toast and two types of cereal Frosted Flakes and Cheerios. Just wanted to give Courtney a heads up for her hard work in the breakfast area. I really wish they had more handicap accessible rooms at this Resort.…
Debbie donebamazing got us rooms next to each other was super nice... the rooms are great serve hot breakfast and amazingly priced. Parking everywhere and elevators for ones that cant walk step. I love it here
Debbie and Gail are amazing! We had booked a room down the road it was awful and these amazing ladies got me rooms here that were nice! Breakfast was good and fresh! It had a nice balcony and the room was very clean! Thank you to very one there!
They have a good breakfast with good food choices. Inside pool was enjoyable. Room was very clean. Our Only complaint is the beds weren't very comfortable. This was our second time staying We enjoyed staying both times.
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