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Mountain Vista Inn & Suites

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277 Reviews from our TripAdvisor Community

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There are newer reviews for Mountain Vista Inn & Suites
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Showing 277: English reviews
Reviewed January 17, 2016 via mobile

Lights not working, flickering bathroom light, holes burned in the comforter.. Horror movie vibe. Asked for different room as this one was not pictured.. Unmarked door, furniture I wouldn't even donate to goodwill- my husband laughed and got our money back while I wanted to cry. Drove down the road to Spirit of the Smokies and about to drift off...

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1Thank Mandie P
Reviewed January 14, 2016 via mobile

Do not stay here. Bad service and rude service. We stayed here three days and we never got anyone to come clean the room. We ran out of towels and toilet paper. I went to desk. She sat in her chair and looked under the shelfs and I got two towels and she then said if she could find someone...

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3Thank Rita T
Virginia Beach, Virginia
Reviewed January 14, 2016 via mobile

If your ever in pigeon forge Tennessee and you need a place to stay don't ever stay at mountain vista inn. I don't care if they paid you to stay there it's not worth it. The front desk girl is as rude as you could get. The whole time your there they are telling you one lie to the next....

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2Thank dwtaylor64
Shelby, Alabama
Reviewed January 5, 2016

If you can stay anywhere else do not stay at Mountain Vista Inn unless you like dirty !! We stayed in 504 and was dirty. Cover off heating/ air conditioning. Nasty !!! Sprayed disinfectant on beds ! Took cleaner and wiped off everything !! Nasty ! Could not find anywhere else. Everything booked due to Holidays. Beds not comfortable. WiFi...

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2Thank Debra J
Cincinnati, Ohio
Reviewed January 4, 2016

We had an awesome weekend in Pigeon Forge, but only after a few snags. You see, the hotel we had booked - "Mountain Vista Inn & Suites" lied and provided false photos online. Below are the photos the hotel advertised, and the room that we were actually checked into. Mind you, the booking.com website specifically noted that the hotel room...

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5Thank Daphne W
Lansing, Michigan
Reviewed December 28, 2015

The photos are definitely not representative of the actual place. First, the person who took our reservation over the phone lied about the price which we found out was higher once we actually arrived. There were three of us supposing to stay in a "two-bedroom suite." The place was absolutely filthy-- very dirty, ripped, dirty carpet, no mattress pad on...

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4Thank Jared A
Reviewed November 27, 2015 via mobile

Gross! Never again will we stay there. Plan ahead. Don't let this hotel be your last resort. You will be unhappy and digusted. The only plus side to staying here is the view. You can see the island from the hotel and the main road.

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3Thank Heather R
mattydale,ny
Reviewed November 23, 2015 via mobile

Check in was quick and simple..they take your money right away..no refunds...we get to our non smoking outdated room..smells of smoke no knobs on the heaters..1st day went well pool was great.came back from sight seeing 2nd day no turn down...went to desk they said yes it was..i replied no it wasnt..there was overflowing trash cans and beds werent made...

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2Thank mrswapking
Lynchburg, Virginia
Reviewed November 11, 2015

The room we were assigned looked like at one point it was a service room because it was at the end of a hall, no number on it and zero windows. It was filthy (and we paid more for the Jacuzzi tub that had mildew cracks going up the wall). Weird room set up and even the recliners were filthy....

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1Thank maribel1117
Hinton, West Virginia
Reviewed November 6, 2015

Me and my wife checked in here November, 2nd 2015. Room 701. Two queen beds very small room. Dirty looking. 80 dollars nightly. Ok well talked to couple staying couple doors down and they got a King suite for 50 dollars nightly. Tuesday spoke to "Manager". He agreed to reduction in price and an additional night 11/6/15 for 56 dollars....

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1Thank kevin k
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included

Additional Information about Mountain Vista Inn & Suites

Address: 2647 Parkway, Pigeon Forge, TN 37863-3213 (Formerly Family Inns of America - Twin Malls)
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $55 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mountain Vista Inn & Suites 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Family Hotel Of America
Family Hotel Pigeon Forge
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Questions & Answers

Here's what travelers have asked, with answers from Mountain Vista Inn & Suites staff and other travelers.
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Questions? Get answers from Mountain Vista Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“To my knowledge there were no good rooms everyone was demanding money back”
 of 5 bubbles Kiddoone4, 3 weeks ago | Read review
“Stay somewhere else!!!!”
 of 5 bubbles TravelingDorks864, 3 weeks ago | Read review
“Look elsewhere! For a few more dollars you can get a good hot continental breakfast.”
 of 5 bubbles barbaracF3223ZJ, 3 weeks ago | Read review
“Stay way! Nasty Hotel”
 of 5 bubbles smckinne66, Feb 4, 2017 | Read review
“We had a king suite on the 7th floor, awesome views”
 of 5 bubbles mrsballengee, Dec 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question