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Mountain Vista Inn & Suites

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Mountain Vista Inn & Suites
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241 Reviews from our TripAdvisor Community

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Showing 241: English reviews
A TripAdvisor Member
2 of 5 stars Reviewed 2 weeks ago via mobile

A group of friends and I stayed in the penthouse suite. In the pictures it looked super nice but once we arrived we realized that a beautiful penthouse at the price we paid was just too good to be true. I believe that this room may have been very nice if it was better taken care of. There were stains... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We walked in the door, saw how dirty it was and walked back out. The carpet was a different color from the dirt. The cleaning crew apparently doesn't move ANYTHING to clean behind or under it. We asked for our money back and the front desk refunded one of the two nights we had paid for. Stay away!!

Helpful?
Thank Tnang1

Travelers are raving about these Pigeon Forge hotels

Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 17, 2016 via mobile

We stayed 3 nights here. Party of 6, my husband & I, 3 kids & my Mother. The room fit us well, & smelled/appeared clean. My husband spotted a bug in the bathroom that resembled a roach, I won't call it that for sure. There were lots of broken or missing things on the room: frayed carpet at the thresholds,... More 

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1 Thank joanstrassner
New Palestine, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 16, 2016

There were missing and broken light sockets, all faucets dripped, plaster need repair, flooring had loose strip from the front bedroom going into bathroom, only one screw holding it on one end. No electrical cover in back bedroom at the TV. Towels were dirty. Around the toilet bolts were exposed and signs of dried up urine. One chair had a... More 

Helpful?
1 Thank petersd5713
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 16, 2016 via mobile

I went to the 4th floor to my room and realized right next to my room was a smokers balcony, I'm a non-smoker so that was my 1st disappoint. After opening the room door it was going downhill. Carpet was gross, doughnuts around our bed among other crumbs and trash of sorts. Really?! It didn't appear to be any attempt... More 

Helpful?
1 Thank Amy M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 12, 2016 via mobile

This hotel was awful the people at the desk are very rude we checked out the next day and drove all the way back home so I'll trip was cancelled due to the hotel our commode didn't work and the bed had blood in it we called them to change it the girl at the desk named Amanda said to... More 

Helpful?
1 Thank Christy J
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 12, 2016 via mobile

This was one of the best places that I have spent in in a long time. I come to Pigeon Forge quite often and this was a blessing to be at. Walking distance to the Island and to the Track witches one of my family's favorite places. Yes it is a work in progress but if you look at of... More 

Helpful?
1 Thank Gena C
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 10, 2016 via mobile

My Fiancé booked this hotel for us to have a mini vacation before he started a new job. We got here extremely late and there was no parking available. It didn't seem so bad for the money until I woke up the next morning covered in bug bites. I found out the next night where they were coming from... BED... More 

Helpful?
1 Thank monica n
1 review
1 of 5 stars Reviewed August 3, 2016

Stay 4 nights and complain every night They say free wifi and that is true that is if your willing to go down to the office to use it. Microwave in the kitchen was broken . Some of the lights did not work. The pictures they show of the hotel must be when the hotel was new. It was plaster... More 

Helpful?
Thank Dallar B
Georgia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 27, 2016

Staff at hotel was very friendly and willing to assist. Hotel is old and needs much updating. Upon entering room the first thing we noted was the lack of any windows, which in the case of an emergency could be bad. The interior, although spacious, was very dated. Caulking around bath fixtures was cracked and missing, cover on electrical outlet... More 

Helpful?
1 Thank OldBill
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Internet
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast

Additional Information about Mountain Vista Inn & Suites

Address: 2647 Parkway, Pigeon Forge, TN 37863-3213 (Formerly Family Inns of America - Twin Malls)
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $53 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mountain Vista Inn & Suites 2.5*
Number of rooms: 58
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Also Known As:
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Family Hotel Of America
Family Hotel Pigeon Forge
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