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Country Cascades Waterpark Resort

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Traveler (238)
Room & Suite (159)
Pool & Beach (53)
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Overview
  • Excellent55%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible4%
Travelers talk about
“the penthouse”(31 reviews)
“front desk”(201 reviews)
“summit tower”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,313)
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All reviewsthe penthousefront desksummit towermissy groomsnew towerwafflesroom was cleanindoor poolhot tubcookiesenjoyed our staybiscuits and gravywater slidesthe breakfast areabreakfast staffthe entire staffgreat place to stay
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241 - 245 of 1,311 reviews
Reviewed January 28, 2017 via mobile

I stayed here with my wife and my motorcycle club for a weekend meeting and fun. Great place to stay the staff was nice and very friendly. The rooms very clean and nice. The breakfast staff was great I met Maxine who seen I was...More

1  Thank anviltaf
Response from SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark ResortResponded February 10, 2017

Thanks so much for your review of Country Cascades. We are delighted to hear that you enjoyed your stay and that you found Maxine helpful. We thoroughly enjoyed your group and look forward to hosting the group again. We strive to make each guests experience...More

Reviewed January 26, 2017

our youth group always stays here for resurrection. the staff is quite knowledgeable and friendly. rooms are clean and neat. they're building a waterslide and a new addition to the hotel to be open in march 2017. parking could be a little better lit but...More

Thank kimmie1981
Response from SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark ResortResponded February 10, 2017

Thanks so much for your review of Country Cascades. We love hearing that your youth group comes back to join us year after year. We work hard to provide a clean, comfortable, and affordable place for our guests to come and enjoy the area. We...More

Reviewed January 25, 2017 via mobile

The staff was very nice. The rooms were clean. When I asked for extra pillows because of shoulder surgery they were delivered with no hassle. Rachel Trotter and Becca Skinner were very helpful with any questions that had and even made great suggestions. Housekeeping staff...More

1  Thank BAPM88
Response from SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark ResortResponded February 10, 2017

Thank you for your kind review of our hotel. Many guests enjoy our large breakfast, clean rooms, indoor pool and convenient quiet location. It is always our desire that you feel welcome and appreciated from the time you make your reservation until you leave the...More

Reviewed January 15, 2017

This was a good stay for our trip. The staff was very friendly during our stay! The lobby area was small, but it had a nice sitting area with TV, and they also had complimentary coffee and pastries all times of the day. It was...More

1  Thank Nolan N
Response from SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark ResortResponded January 21, 2017

Thank you for your review of Country Cascades. We enjoy serving guests from all over the world with clean rooms, excellent service and a true taste of southern hospitality. As you noted we are expanding our property with 98 new rooms, these will have granite...More

Reviewed January 14, 2017 via mobile

This was my second stay at Country Cascades. At check in my requests were granted. Our room was clean. Unfortunately, a large group came to breakfast at the same time and raided the food. Servers struggled to keep up. Over all good place. I would...More

1  Thank layztrav
Response from SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark ResortResponded January 21, 2017

Thank you so much for your review. We strive to make each guest experience special. We are in the process of greatly expanding our breakfast area as well as the options available. We hope that you will join us again soon to take advantage of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$98 - $307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$98 - $307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (238)
Room & Suite (159)
Pool & Beach (53)
Dining (33)
Family and Play Areas (5)
Amenities (5)
Business Center & Event Rooms (1)
Questions & Answers
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Heather L
May 11, 2018|
Answer
Response from james_cagle14 | Reviewed this property |
Sorry, I do mot know. I'm sure if you call them directly, they can tell you.
0
Votes
Anthony E
March 11, 2018|
Answer
Response from SHIPY2010 | Reviewed this property |
We just left yesterday, April 28th and they were still under renovations.
0
Votes
Rdrenn
March 11, 2018|
AnswerShow all 6 answers
Response from SUSAN T | Reviewed this property |
I was also told it was for guest only. It is a small park but the lines of course are shorter. It seemed like a really nice water park. The children I saw were having a blast!
1
Vote
Room Tips
"Waterpark so lots of kids and family oriented"
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"If you are coming with a group, contact Missy Grooms."
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"Balcony rooms with a mountain view offer a quiet, peaceful view."
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"All the room have some sort of view, but the North East side you can see the island attractions."
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