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Country Cascades

Certificate of Excellence
204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
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985 Reviews from our TripAdvisor Community

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Showing 984: English reviews
Portland, Tennessee
1 review
4 of 5 stars Reviewed yesterday NEW

This hotel is clean. It has great amenities with a indoor and outdoor pool, hot tub, exercise room and bouncy house. The staff was very helpful. The hot breakfast had lots to choose from. Would definitely stay again.

Review collected in partnership with this hotel

Helpful?
Thank Tammy H
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Staff was friendly and helpful. Room was clean, comfortable, and quiet. Pigeon Forge is tourism on steroids, but it's close to the Smoky Mountains. Plenty of dining establishments and things to do if you're not exploring creation. Received significant savings using their website.

Review collected in partnership with this hotel

Helpful?
1 Thank P193JEerics
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

We appreciate you taking the time to write a review of your stay here at Country Cascades. With our location being so close to all the amazing shows and attractions, there is always something to do. The Smoky Mountains can offer some peaceful and beautiful scenery as well as amusement. Places like Cades Cove which is 11 miles of national... More 

Roanoke, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This hotel was Great! Nice big indoor pool, great buffet breakfast, very clean rooms and friendly staff! We only stayed for a few days but we really enjoyed ourselves plus we were right behind a go cart and arcade place. Across the street was Margaritta Island too.

Review collected in partnership with this hotel

Helpful?
1 Thank unek24
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your review of Country Cascades. We are happy to hear that you enjoyed so many things about your stay with us. Our staff take great pride in offering the best customer service possible to each of our guests. Country Cascades is located just a block from the main parkway, making many attractions, shows, and even The Island... More 

Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I arrived at Country Cascades on July 4th. I asked for a room with a king size bed and a large bath tub. The manager upgraded my room without charging me any additional fees and said "Happy July 4th." It was extremely nice of him. The staff was very helpful and friendly. The bed was very comfortable and I slept... More 

Review collected in partnership with this hotel

Helpful?
2 Thank angelawilliams2016
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for becoming a part of our Country Cascades family! A comfortable bed and great customer service we believe will make all the difference in a persons trip. We are delighted that our staff and management could make yours it's very best! Fourth of July weekend in Pigeon Forge is a busy weekend full of parades, fireworks and vendors... More 

Decatur, Alabama
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed with Country Cascades and enjoyed everything about it. The front desk were very attentive and nice at check in and we received two calls within the hour checking to see if all was fine in our room. There is coffee, lemonade and cookies in the lobby. There is an indoor pool with hot tub and an outdoor pool.... More 

Helpful?
2 Thank shellj3
Slidell, Louisiana
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff was friendly and very helpful. They offered suggestions on things to see and gave us discount coupons for many of the local attractions and restaurants. The room was clean, comfortable and roomy. Bathroom was clean, but there were hairs on the floor, which always bothers me. The indoor pool was great for the kids, but the smell of... More 

Helpful?
1 Thank I950richardl
Cave City, Kentucky
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We could not have asked for better treatment! The customer service was UNBELIEVABLE! The rooms were a little small, but they were nice and clean and we really enjoyed our stay! We loved the indoor pool and hot tub. Everyone was so friendly. We got married at a chapel there the second day of our stay and spent that night... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Beverly L
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your review of Country Cascades. We appreciate you taking the time to notice our staffs willingness to makes each guest's stay exceptional. Our staff prides themselves on spectacular customer service and showing guest just how important to us they are. Our indoor/outdoor pool and hot tub are a great way to relax at the end of a... More 

A TripAdvisor Member
3 of 5 stars Reviewed 6 days ago NEW via mobile

For the nightly price, this place is decent. It was probably a palace of a place in the 90s, but it is showing some wear and tear now. The woodwork could use refinishing and the rooms just seem tired. The workout center has one cardio machine. Yes, there is only one. The breakfast was above average when it comes to... More 

Helpful?
1 Thank A TripAdvisor Member
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

We are glad to hear that you found our hotel to be a good value as well as enjoying our Deluxe Breakfast. Thank you for taking the time to write a review. We appreciate all of our guests' feedback. We appreciate you choosing Country Cascades. More 

Chew Magna, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

As soon as I walked thru the entrance I knew what we were in for. Entrance not clean or attractive. The dest clerk was a jewel. She was so nice and helpful. The food bar was clean but all the serving areas were make-shift and dated. The lady named Paula who was working there was so nice and helpful. Furniture... More 

Helpful?
2 Thank Edna194
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Paula and our staff would like to thank you for pointing out their hospitality. We strive to provide clean rooms and a friendly staff for all of our guests. Thank you for taking the time to write a review. We appreciate all of our guests' feedback. More 

Largo, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My whole family loves this hotel! The breakfast had something for everyone, and the kangaroo jump outside is a bonus. The rooms are very clean and the staff is very helpful. This is my second time staying at this hotel, and we will be returning as soon as we visit Pigeon Forge again!

Review collected in partnership with this hotel

Helpful?
1 Thank Rebuckster
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for taking the time to write us a review of your stay at Country Cascades. People of all ages love the kangaroo jump provided to all our guests, with no age limit or weight limit, its fun for the whole family! We are glad that our hotel could meet your expectations, as we always strive for excellence. We... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Country Cascades is a 138 room non-smoking hotel. The hotel features and indoor pool and jacuzzi and outdoor pool. There is an ample continental breakfast every morning. Every room has free wireless internet access, coffee makers and refrigerators. Jacuzzi and fireplace suites available. ... more   less 

Additional Information about Country Cascades

Address: 204 Sharon Drive, Pigeon Forge, TN 37863 (Formerly Country Inn & Suites Pigeon Forge)
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $88 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Cascades 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Hotel Style:
#8 Business Hotel in Pigeon Forge
#18 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
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