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Country Cascades

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1,006 Reviews from our TripAdvisor Community

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Showing 1,005: English reviews
Charlotte, North Carolina
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed at the hotel to preview a timeshare presentation. The hotel was actually quite nice although it looks a bit outdated. The amenities good and the location was fantastic. It a couple blocks away from The Island close to nice restaurants and arcades. Our only issue with the place was that water pressure. Not sure if it was because we... More 

Helpful?
1 Thank Timothy J
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you so much for your review of Country Cascades. I am sorry to hear of the trouble with the water pressure. I will get with our maintenance staff to look into it to prevent any issues for our other guests. We are working on our new expansion with 98 new rooms, a water-park and an expanded breakfast menu and... More 

Bognor Regis, United Kingdom
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a beautiful place! This hotel is set back from the main street and almost feels like it is set in the mountains. Staff were friendly and helpful. Pool was a good size both the indoor and outdoor. Towels were tiny though and there was a strong smell of chlorine! Walking distance to the town, big wheel and attractions. Dollywood... More 

Helpful?
2 Thank Georgie_Smith11
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you so much for your review of Country Cascades. We are pleased that you enjoyed your stay with us. Many guests enjoy the pools, our proximity to attractions and the generous guest rooms. We look forward to seeing you here again soon. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Best service and such a friendly staff. Wonderful continental breakfast. Provided great restaurant recommendations. Gave us a gift at check out. Loved the great location and how close to Titantic exhibit and Smoky Mountain Opry it was. Only complaint is we requested handicap room for my mom and that was not done. We were able to get one but it... More 

Helpful?
1 Thank Cathy S
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

We are delighted to hear that you enjoyed your stay with us at Country Cascades. I am glad to hear that you were able to get a handicapped room for your mother. We work hard to meet the requests of our guests. We will have more handicap accessible rooms in the near future as we complete the expansion of our... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Enjoyed the stay! The indoor and outdoor pool and hot tub was the main reason we stayed and it was great. The morning breakfast was a great way to start off the day and had a little bit of everything to choose from. The only problem was the fitted sheets were on the beds inside out. They did promptly change... More 

Helpful?
1 Thank Jeremy P
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for taking the time to review your recent stay with us here at Country Cascades. We are so pleased to learn that your stay was enjoyable. We are sorry to hear of the problem with the sheets but are glad the problem was rectified quickly for you. I'm happy that you enjoyed our Deluxe Continental Breakfast as well... More 

Pinellas Park, Florida
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The location of this hotel could not be better! It's one block off the main strip so it's quiet. Which is what we wanted after a long day in Pigeon Forge and Gatlinburg (30 min drive ish) We stayed in one the suites over 4th of July and we were able to watch fireworks from both cities without all the... More 

Helpful?
1 Thank jmhesterkeeney
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for your review of Country Cascades. Our deluxe complimentary breakfast is a favorite among all travelers and family's. With biscuits and gravy, do it yourself pancakes and waffles, and so many other things it will make a great start to your day! We hope to see you again when our additions are complete which will feature a new... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

With the help of all the staff and especially Andrew, Misti, and Pete. our event was a night to remember. Providing us with a dinner, coolers for drinks, music and a cake was only part of the help. At the last minute we lost our cabin and had no place to go with 18 people. We already had about 50... More 

Helpful?
1 Thank Darlene P
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you very much for being our guest recently at Country Cascades. We are so honored that you chose to stay in our hotel for your 50th anniversary. Our staff appreciates you mentioning them in your review and were more than happy to help you celebrate your anniversary. We look forward to having you as our guest again in the... More 

Griggsville, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 3 nights in August 2016. Front desk was very nice and professional. The pools were super clean (salt water). The room was a little small but we weren't there to be in the room much. Shower was hot, the a/c cold and the beds comfortable. It appears they are constantly upgrading. Breakfast was plentiful. Close enough to the main... More 

Helpful?
1 Thank bandapart2001
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

We pride ourselves on serving each guest with great service and a smiling face. Our indoor and outdoor pool as well as the hot tub are a great way to relax and unwind at the end of your day. Thank you for noting the upgrades to the property that are coming soon. The new rooms and water park will be... More 

Herrin
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel twice in the last month. The staff is friendly and helpful. There is a good variety of breakfast foods. The rooms are very clean, and if there is ANY problem, it only takes a quick call to the desk to get it taken care of.

Helpful?
1 Thank Lynne975
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

Thank you for becoming a part of the Country Cascades family! We are delighted to hear you enjoyed our deluxe breakfast, which includes a wide variety of breakfast choices. Our location is close to everything needed to make your trip a fun and memorable one. We look forward to seeing you again!! More 

Columbus, Ohio
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here 3 nights while visiting the Pigeon Forge area. The property is showing some wear and tear and could use some renovating. That being said, it is still a pretty good place to stay. Upon check-in, the desk clerk, Heather, was very friendly and courteous. We discovered a small problem with our room and brought it to managements's attention.... More 

Helpful?
1 Thank Robert S
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

We are delighted to hear that your stay with us at Country Cascades exceeded your expectations. We are so excited as we look ahead to the opening of the new rooms and water-park. The upgrades and updating will mean that Country Cascades will be an even better value to our guests. Thank you for sharing your concerns regarding the security... More 

Grundy, Virginia
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms are nice and clean. Staff is wonderful and very helpful. Breakfast was everything you could ask for and more. Pools were nice and they keep the towels by the door leading to the pools so you have easy access and can get all you need. Out by the rock waterfall is a Pokeaman Go stop. Located just right off... More 

Helpful?
1 Thank Shelia J
SmokyMountainResorts, Guest Relations Manager at Country Cascades, responded to this review

We are so delighted that you enjoyed your stay with us at Country Cascades. It is a pleasure to provide the best service to our guests. Our desk staff, maintenance, housekeepers, and breakfast attendants are always available to help in any way that we can. We look forward to seeing you again soon. Kevin More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Country Cascades is a 138 room non-smoking hotel. The hotel features and indoor pool and jacuzzi and outdoor pool. There is an ample continental breakfast every morning. Every room has free wireless internet access, coffee makers and refrigerators. Jacuzzi and fireplace suites available. ... more   less 

Additional Information about Country Cascades

Address: 204 Sharon Dr, Pigeon Forge, TN 37863-3219 (Formerly Country Inn & Suites Pigeon Forge)
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $76 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Cascades 2.5*
Number of rooms: 138
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Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Hotel Style:
#8 Business Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
#18 Family Hotel in Pigeon Forge
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