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Spirit of the Smokies Condo Lodge

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619 Reviews from our TripAdvisor Community

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Showing 618: English reviews
Sevierville, Tennessee
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We seen the sign and stopped. looked like a newer hotel and nice. The entrance was welcoming. I wanted the west side of the building so I could look at the beautiful smoky mountains. The elevator was glass but the glass was so dirty you could not see threw it. They gave us 5th floor double queen beds. The room... More 

Helpful?
Thank Daisy7775
Hudson, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed here many times. Our church sponsors a couples retreat every fall and we stay here each year. Jessica is the one who helps our leader get the rooms reserved. She's an awesome helpful Lady. Thanks for your help Jessica. Spirit of the Smokies is convenient to everything ...has a great view of the mountains. It has a... More 

Helpful?
Thank JeanJ1972
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Thank you so much for your kind words, and we are thrilled to hear that you have once again enjoyed your stay. It is pure pleasure to host your group, and we are so thankful to hear that your retreat was another success. We look forward to seeing you again! More 

Abingdon, Maryland, United States
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We spent on night here on the way home from nashville. We were driving up the street and saw the sign and stopped. The hotel was ok, but I would not stay here again. While the sheets were clean and I did not see any bugs, it did seem to be the cleanest. Maybe the carpet is just old and... More 

Helpful?
Thank Gina C
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

We are sorry to hear that you did not enjoy your stay. We strive to have an extremely clean property for all of our guests to enjoy. We have inspectors that go through after every housekeeping is finished with a room to verify every spot has been cleaned, so we sincerely apologize if literally, even a hair was overlooked. Please... More 

Travelers are raving about these Pigeon Forge hotels

Huntsville, Alabama
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Checked in for the Labor Day holiday. The lodge is clean enough and features a nice indoor pool with a water slide, but the rooms are quite dated and do not have a desk (how am I supposed to write this review??) One of our rooms had a bad AC unit, but the maintenance guy did a great job swapping... More 

Helpful?
Thank HuntsvilleOutbound
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

We are glad to hear you enjoyed your stay. We apologize that you were in a unit without a table, but glad to hear everything else seemed to work for you. As you attested to with our maintenance crew, we always want to ensure everything is to your satisfaction. if you were to return, inquire about our kitchen units with... More 

Williston, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had to move from a cabin(in the mountains) down into town due to the snow moving in quickly, we were going to be stuck if we didn't. We chose to move to Spirit of the Smokies and we now stay there every time we are in Pigeon Forge on vacation. We had some teens with us so we did... More 

Helpful?
Thank katieosteen21
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Thank you so much for your business! We are glad to hear that you enjoyed all of your stays, and we hope to continue to see you in the future! Please mention to us that you've stayed here before when you make your next reservation! More 

Charleston, West Virginia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The room was nice, needed a few updates though. The microwave was tiny, tub was dirty, mattress on bed was a really firm mattress, it was ok if you like hard beds! I wouldn't stay here again because we were approached by a salesman representing Capital Resorts trying to talk us into going to a tour of their cabins, he... More 

Helpful?
Thank delindajane
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

We are glad to hear that you enjoyed the room, but we sincerely apologize for any inconvenience our partnership with Capital Resorts has caused. They are allowed to offer discount tickets and freebies to shows and attractions (of course, according to their company's stipulations) to guests and act as a concierge as well. Though many like to take advantage of... More 

Hillsville, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 25, 2016

We stay here about every time we go on vacation. It's clean and a reasonable price on off season weeks. We had some trouble with our key not working and they called mantience who fixed the problem within minutes. Great pool and conveniently located.

Helpful?
Thank KtMari
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

Glad to hear that you enjoyed your stay. We hope to see you again! More 

Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 22, 2016

Stay here every time I come to Pigeon Forge..Couple times a year..The place was completely remodeled like 4 years or so ago...Rooms are clean ,staff are friendly..Rooms are starting to show wear ...Had a kitchenette room ..Dishwasher was broke ...One of the table lamps ,the switch was gone ..The carpet had stain spots..The indoor pool was replaced a couple years... More 

Helpful?
Thank Drew B
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

We are glad that you enjoyed our cleanliness and service; we hope to locate which room you stayed in, so that we can fix these issues for you. We do have staff who shampoo our carpets on a rotating daily basis, but we are very sorry for the inconvenience. More 

Knoxville, Tennessee
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 15, 2016 via mobile

My husband and I have stayed here for 5yrs now at least twice a year for a one or two night getaway. Our last stay was 3 months, please keep this in mind. The last few times we have stayed there we have had to pay a deposit because we now live in Sevier County. We have never complained about... More 

Helpful?
Thank DS13
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

We are sorry to hear about your situation, and totally understand. Unfortunately, there have been some severely rotten apples that have compelled us to reserve the right to refuse service to locals, as have had many other hotels in town. We temporarily suspended this policy, and began asking for deposits, but even with this new leniency, massive issues once again... More 

Leicester, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 11, 2016

We stayed 2 nights and it was just ok. We noticed that several things had changed since we visited in the past. The girl who checked me in was not so nice. The carpet was dirty. The bathtub was dirty the kitchen counter was sticky. We had a queen room with a kitchenette the sofa bed was right against air... More 

Helpful?
1 Thank rg512016
SmokiesLodge, Public Relations Manager at Spirit of the Smokies Condo Lodge, responded to this review

We are very sorry to hear about your experience. We unwaveringly concur that the front desk clerk is the face of the business and sets the tone for the entire stay. With that said, we are very proud of the level of customer service our front desk clerks give and receive praise for; any exception to this, and we would... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
Enjoy our tastefully decorated suites and private balconies during your stay here at Spirit of the Smokies Condo Lodge. Each suite is complete with a 32" flat screen television, mini-refrigerator and microwave, coffee/tea maker, hair dryer, iron and ironing board. We offer free wireless internet and free local calls. Other amenities include an outdoor (seasonal) pool, indoor heated pool and hot tub and large electronic game room with pool table. ... more   less 

Additional Information about Spirit of the Smokies Condo Lodge

Address: 2385 Parkway, Pigeon Forge, TN 37863-3286
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $82 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Spirit of the Smokies Condo Lodge 2*
Number of rooms: 160
Reservation Options:
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Also Known As:
Spirit Of The Smokies Condo Hotel Pigeon Forge
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