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SpringHill Suites Pigeon Forge

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SpringHill Suites Pigeon Forge
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689 Reviews from our TripAdvisor Community

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Showing 687: English reviews
Conway, Arkansas
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is our second stay at this SpringHill Suites in Pigeon Forge. The hotel has a new and modern feel, and half of it faces the ferris wheel. Easy to get to everything from this location, and the staff was friendly. The kids really enjoyed the slide in the pool, a great upgrade for most boring hotel pools. Will stay... More 

Helpful?
Thank Jeremy P
Cheyenne G, Front Office Manager at SpringHill Suites Pigeon Forge, responded to this review

Jeremy P, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. We are please you found your accommodations to be clean and comfortable. Being in the heart of Pigeon Forge, there are many great attractions, shopping, and restuarunts all within walking distance. Thank you again for your review and we look forward to... More 

Kendallville, Indiana, United States
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a great location on the north end of Pigeon Forge. We had a two queens and sofa bed room with a microwave and small fridge. We aren't big on having housekeeping come in every day, so we were happy to find a "care package" at our door twice (checked in Monday night and left Friday morning) consisting of... More 

Helpful?
Thank Laura D
Cheyenne G, Front Office Manager at SpringHill Suites Pigeon Forge, responded to this review

Laura D, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. Our team strives to ensure every guest has clean and comfortable accommodations, and friendly service. I apologize for the inconvenience with the breakfast hours, and we will take your suggestions under consideration. Thank you again for your review, and I hope I... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Front desk personal very nice and friendly. The room is clean, the bed are very comfortable, since is a suite , you have more privacy. Also the room comes with refrigerator and microwave, what a convenient. Hotel locates at easy access to shopping, restaurant's and lots different types of entertainmen for kids and adults.

Helpful?
Thank ANGELA S
Cheyenne G, Front Office Manager at SpringHill Suites Pigeon Forge, responded to this review

Angela S, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. Our team strives to provide each guest with impeccable accommodations, a large healthy breakfast, and friendly service. Our front desk team is a true example of this. Thank you for your review. More 

Decatur, Alabama
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We just love the location being within walking distance of Christmas Village and several great restaurants. We have spent several anniversary weekends at this hotel and have taken our family there. We highly recommend this hotel. Clean rooms and great service!! For the price, it is just hard to beat this Marriott location.

Helpful?
Thank Alledfor
Cheyenne G, Front Office Manager at SpringHill Suites Pigeon Forge, responded to this review

Alledfor, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. Being in the heart of Pigeon Forge, we are with in walking distance to many great places like the Christmas Village. We appreciate your recommendation to others, and we look forward to your next visit. More 

Ridgeland
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very easy to walk to trolley stop and dining, yet not right on the busy street. Quick access to the by pass road as well. Housekeeping her was above the standard and the breakfast was good. You can buy tickets and even print off coupons for other activities in the lobby area. Great hot tub to relax in after a... More 

Helpful?
Thank Tammy L
Cheyenne G, Front Office Manager at SpringHill Suites Pigeon Forge, responded to this review

Tammy L, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. We are pleased your accommodations, breakfast and your service was to your satisfaction. Our team works hard to provide exceptional service. More 

Charlotte, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Our group reserved five rooms for three nights at this hotel, and Melanie was great to work with! She made sure everything went well, as the desk staff also did the same. Our housekeeper Nicole also did a great job with our rooms. My only comment for ALL SpringHill suites is that they need to begin using the same supplier... More 

Helpful?
Thank Irv19572016
Cheyenne G, Front Office Manager at SpringHill Suites Pigeon Forge, responded to this review

Irv19572016, Thank you for your review of our beautiful Springhill Suites. We are please you enjoyed your stay with us. Our team works diligently to prove impeccable accommodations and friendly service. Melanie and Nicole are great examples of this. Once again, thank you for your review and we look forward to your next stay. More 

Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is conveniently located off the main strip and it has ample parking. The rooms are configured in an odd way so they feel congested. The bed was kind of hard but comfortable enough. The sofa in the room was hard as a rock. The lighting in the bathroom was pretty bad, and my view was non-existent. The bathroom... More 

Helpful?
Thank Jackie O
David D, General Manager at SpringHill Suites Pigeon Forge, responded to this review

Thank you for taking a moment to review our SpringHill Suites in Pigeon Forge, Tennessee. Your comments are helpful and very important to us as we plan our future renovations of our guestroom suites. Thank you for also mentioning our convenient location within the city, hotel amenities and accommodating team. If we can provide further assistance or if you would... More 

Nashville, Tennessee
2 reviews
4 of 5 stars Reviewed 4 weeks ago

After a bad experience with another hotel, this hotel's staff worked hard to help us check in quickly with an emergency early check in. Also, this room actually was a handicapped accessible room with a shower to match. They could design their luggage carts to be heavier and more durable. Also, the microwave, refrigerator, and air conditioner actually were operational,... More 

Helpful?
Thank thwest60
Perth WA
Level Contributor
61 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Showed up for check in an hour earlier than the 4 pm check in time, we were told promptly that they had no cleN rooms and we would have to wait an hour for one to be available. Fortunately for us, after asking if reception could take care of our luggage whilst we went out, another lady at reception was... More 

Helpful?
Thank Janny_9
Memphis, Tn
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 24, 2016 via mobile

This is a great hotel for larger families. We had a suite for our family of six (12,7,5,4). The sofa sleeper had seen better days, but kids didn't mind...lol. The pool was a lot of fun for the kids and a free breakfast in the mornings saved money for us. The breakfast is your typical cereal, breads, fruit, and eggs/bacon...it... More 

Helpful?
Thank RogNCath
Cheyenne G, Front Office Manager at SpringHill Suites Pigeon Forge, responded to this review

Dear RogNCath, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. We are pleased you enjoyed your stay here with us and we look forward to welcoming you back on your next visit to Pigeon Forge. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
SpringHill Suites by Marriott is an award winning property that is located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, this jewel of a property is a favorite for guests who return year after year. Our well appointed spacious suites offer either a King or 2 Queen beds, full size sleeper sofas, microwaves, mini refrigerators, coffee makers, 37” LCD TV’s and complimentary high speed internet access. Guests love our indoor and outdoor pools, waterslide, hot tub with a waterfall, 24 hour state of the art fitness center and 24 hour market. Our complimentary full hot breakfast buffet is a family favorite. The SpringHill Suites by Marriott is an excellent location for meetings and events. With 1200 square feet of meeting space, it is a favorite spot for weddings, corporate groups, family reunions, sports teams and church groups. Guests will enjoy a variety of activities such as Dollywood, theaters, shopping, hiking, rafting and more! ... more   less 

Additional Information about SpringHill Suites Pigeon Forge

Address: 120 Christmas Tree Ln, Pigeon Forge, TN 37863-3365
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $118 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Pigeon Forge 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge
Hotel Style:
#6 Business Hotel in Pigeon Forge
#8 Romantic Hotel in Pigeon Forge
#12 Family Hotel in Pigeon Forge
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