We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

RiverStone Resort & Spa

Show Prices
Certificate of Excellence
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
RiverStone Resort & Spa
View Map

713 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 713: English reviews
Welch
Reviewed 5 days ago NEW

Our room was perfect as usual. Our small dog was happy to be there. Everything was perfect but I wish Riverstone had their own restaurant on property. Wouldn't have to leave them. Has a lazy river, spa, pool and many other amenities.

CLT
Reviewed 6 days ago NEW

Booked this trough the Dollywood site where you not made aware of this being a rented condo building which means no daily cleaning like a normal hotel which was a great disappointment. Not much to see if you have a room on the parking lot side. Room not bad could use some updating. Front desk not helpful at all, seemed...

RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Good Morning, Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. I do apologize that you seemed to not enjoy...

Reviewed 2 weeks ago via mobile

We have stayed at Riverstone for the past 6 years, sometimes multiple times a year. We will NEVER stay there again. About 2 years ago we started to notice things going downhill in the units & the indoor pool and facilities. This past summer we had booked a 2 bedroom & checked in. First , the AC was not working...

Tennessee
Reviewed 2 weeks ago

We chose this place for our first vacation after our little one was old enough to enjoy a long stay away from home and we couldn't have picked a better location. the booking process was a breeze and the person I talked to was very helpful in answering my questions on attractions and other things to do in the area...

RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Good Afternoon, Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. We are so glad to hear that your family...

Tennessee
Reviewed 2 weeks ago

I have recently returned back to my daily routine, and it makes me sad that I had to leave. From the on site Spa to the 24 hour heated indoor pool this has been one of the best get a ways yet. When I first got to the resort, I went to the front desk where I was greeted by...

RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Good Afternoon , Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. I am so glad to hear that you...

Sevierville, Tennessee
Reviewed 2 weeks ago via mobile

Had a massage today and it was SPECTACULAR. First a few minutes in the relaxation room, candles and soft music. Then on to the massage. Quiet,tranquil room. It was snowy and cold so the heated table and heated blanket felt heavenly. The massage was everything I wanted. Thank you!!!! Then dressed and time to rest in another tranquil room. Only...

RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Good Afternoon , Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. We are so glad to hear that you...

Reviewed 3 weeks ago via mobile

When checking out I went to front desk to make sure there was nothing else I needed to do and he asked if I ran the dishes and took the trash out, last I checked I was paying to stay there, not the cleaning crew! The guy at the front desk was very rude! Hope they enjoy taking care of...

RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Good Afternoon, Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. I am so sorry that you didn't enjoy your...

Destin, Florida
Reviewed 3 weeks ago

Upon arrival the front desk was very kind, helpful and quick to process and get us in our room. Let me begin by saying these rooms are more condo type not a hotel. The resort offers a full spa, hot tub, in-door pool and more. The property was fully decorated in Christmas decor which added a nice touch for our...

RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Good Afternoon , Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. I am so glad that you enjoyed your...

Reviewed 3 weeks ago via mobile

We have loved our stay here at RiverStone. I usually do not write reviews but wanted to say how much we have enjoyed our stay. We have young children and the two bedroom condo arrangement has worked out perfectly. We also love having a fully equipped kitchen, playground and indoor pool across parking lot. Very close and convenient to everything....

RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Good Afternoon, Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. We are so glad that you enjoyed your stay...

Richmond, Virginia
Reviewed 4 weeks ago

Rooms are small, no ovens, decorative touches might be considered Mediterranean. This site is just condos, it is not a hotel. You take care of your condo. You take out trash.I cannot wait to see what they do with fresh towels. They have not hit us up for the time share presentation. When signing in, I did see a notation...

RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Good Afternoon , Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. I am so sorry to see that you...

415 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (361)
Viewed
View from Room (24)
Viewed
Room/Suite (87)
Viewed
Family/Play Areas (16)
Viewed
Pool/Beach Area (20)
Viewed
Hotel & Grounds (59)
Viewed
Bathroom (25)
Viewed
Dining (12)
Viewed
3:10
Videos (2)
Viewed
Other (116)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (54)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (8)
Viewed
Bathroom (3)
Viewed
Business Center/Function Rooms (6)
Viewed
Pool/Beach Area (7)
Viewed
Dining (2)
Viewed
View from Room (2)
Viewed
Family/Play Areas (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Pigeon Forge hotels
1.8 mi away
Margaritaville Island Hotel
Margaritaville Island Hotel
#6 of 89 in Pigeon Forge
1,127 reviews
2.5 mi away
The Inn On The River
The Inn On The River
#2 of 89 in Pigeon Forge
1,947 reviews
2.3 mi away
Clarion Inn Dollywood Area
Clarion Inn Dollywood Area
#5 of 89 in Pigeon Forge
2,277 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
MainStay Suites
MainStay Suites
#7 of 89 in Pigeon Forge
549 reviews
2.5 mi away
The Inn at Christmas Place
The Inn at Christmas Place
#1 of 89 in Pigeon Forge
1,920 reviews
2.4 mi away
La Quinta Inn & Suites Pigeon Forge
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Explore the essence of the Smokies in a beautiful one to four bedroom condo with spacious rooms, custom furniture, flat-screen TVs, full kitchens and fireplaces. Relax at lazy river, indoor pool, and at our spa. Located just one mile from Dollywood. ... more   less 

Additional Information about RiverStone Resort & Spa

Address: 212 Dollywood Ln, Pigeon Forge, TN 37863-3903
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $188 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — RiverStone Resort & Spa 3.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Travelocity and Jetsetter so you can book your RiverStone Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riverstone Hotel Pigeon Forge
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

See which rooms travelers prefer

“Higher condos have a better view.”
 of 5 bubbles carlapN8918LC, 5 days ago | Read review
“Offers free towel and linen exchanges, as well as laundry detergent if you prefer to wash your towels or need to wash your clothes!”
 of 5 bubbles Cupcake8719, 2 weeks ago | Read review
“Room Tip: Top floor are the best units! Well I have enjoyed every trip I have had here.”
 of 5 bubbles MountainTough2016, 2 weeks ago | Read review
“Top floors, overlook golf course, you see dolly parsons fireworks on the golf course side.”
 of 5 bubbles LindaPatterson5115, 4 weeks ago | Read review
“This is no hotel, but an ordinary condo/time-share. "Balcony" does not mean a view or even a floor above ground level.”
  • The promised balcony.
 of 5 bubbles LittleAbby011, Dec 7, 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay