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Holiday Inn Express Pigeon Forge/Dollywood

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Holiday Inn Express Pigeon Forge\/Dollywood
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289 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Very nice place to stay. Room and property was very clean. We spent two nights at this hotel and we definitely would stay there again. Breakfast was the basic that was served but was sufficient. Close by restaurants and plenty of shopping.

Helpful?
Thank 702francesw
Washington Court House, Ohio
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed there one night in early September, 2016 (it was a Sunday night) and it cost me a ton. I stayed four nights in Gatlinburg for about twice as much as that one night cost me in Pigeon Forge. I have stayed at other places in Pigeon Forge that were AS NICE for lots less. My advice, don't waste your... More 

Helpful?
1 Thank Brad61_11
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Thank you for taking the time to review our hotel. I'm sorry to hear you were unhappy with your stay with us. Our rates are set by occupancy percentage vs. demand. I strongly recommend booking direct with our reservation department, becoming an IHG club member gives you a discounted room rate. More 

Winston Salem, North Carolina
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was very nice. It had comfortable beds, and the air conditioning worked very well. The breakfast was okay, but much better than some other places near the hotel. The staff was nice, and they treated us well.

Helpful?
Thank abm0727
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Thank you for taking the time to review our hotel. I'm very happy to hear you enjoyed your stay with us and hope you will consider us for your future visits to the area. More 

Galveston, Indiana
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here as a family after being in the car for 7 hours with 2 kids under the age of 4. Room worked perfectly, pool and free breakfast. It's a great location and close to the Island for shopping and entertainment. Great for the kids to run around!

Helpful?
1 Thank JonesAB
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Thank you for taking the time to review our hotel. We are very happy to hear you enjoyed your stay with us and hope to see you again on your future travels to the area. More 

2 reviews
4 of 5 stars Reviewed August 13, 2016

Usual comfortable bed and pillows at a Holiday Inn Express. We had a reservation, ended up with a travel delay, cancellation policy was that we would be charged for the room. We contacted the hotel and the manager agreed to waive the cancellation fee. I booked the hotel for the next night instead. The young lady at check in was... More 

Helpful?
Thank Dawn B
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Thank you for taking the time to review our hotel and the kind words about our staff. We look forward to your future stays with us. More 

Lumberton, North Carolina
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 31, 2016

I admit I'm a clean freak. The carpet was filthy. We had a 19 mo with us and were too afraid to let him touch the floor. The room was dated with old wall paper, the bathroom was the worst (for dated), the shower curtain was too small for the rod...thus the breeze while taking a shower. Would have been... More 

Helpful?
4 Thank dhardin2013
IHGService, Guest Relations Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Dear dhardin2013, Thank you for taking the time to write a review of our hotel. Allow us to apologize for any inconvenience you may have experienced due to shortfalls on our housekeeping services, breakfast served, and the noise levels. We always strive to provide our guests with comfortable and friendly accommodations and we regret that we did not meet your... More 

Huntsville, Alabama
1 review
5 of 5 stars Reviewed July 26, 2016

We had a great time staying at this hotel. The location was great and the rooms were very nice. On our trip home my youngest daughter realized she had left her beloved blankie behind so as she cried I frantically called the hotel and asked if they could look for it. Darlene is who helped us and she was so... More 

Helpful?
Thank sejgyrl424
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Thank you for taking the time to review our hotel. I'm very happy to hear we were able to get your daughter's blanket back to you. We hope to see you again on your future travels to the area. More 

Athens, Georgia
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 25, 2016

The hotel was decent but I will not stay at this hotel ever again. I will stay at the regular Holiday Inn in Pigeon Forge as the price difference was not worth it. While the breakfast was OK and the rooms were clean the air-conditioning was not good. IT was either too hot or too cold and the thermometer did... More 

Helpful?
Thank StanD72727
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

We're sorry to hear you did not enjoy your stay with us. We at the hotel are in hopes of a renovation in the near future and hope you may consider us again on your future travels to Pigeon Forge. More 

Kansas City, Missouri, United States
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 24, 2016

We detoured to Pigeon Forge to see Dollywood, but the traffic was so heavy there was no way that was going to happen. We are partial to the Holiday Inn Express chain for several reasons (good service, breakfast, value for money) but did not expect to find such small, soft, sagging and uncomfortable beds. We traveled with grandkids and both... More 

Helpful?
1 Thank John K
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Thank you for taking the time to review our hotel. We are in hopes of a renovation in the near future and we hope you may consider us again for your future travels to the area. More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 22, 2016 via mobile

We are rewards members and had booked what we thought was two stays. When we got there, they said they only showed one night. After spending 30mins on the phone for rewards points to be released, Josh Thompson took matters into his own hands and insisted they call and speak with him and he would let them know they had... More 

Helpful?
1 Thank Alison S
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Thank you for taking the time to review our hotel, I'm very happy to hear that we were able to fix your reservation and hope to see you again on your future travels to the area. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Pigeon Forge, TN is newly renovated and completely smoke free. We are located near Dollywood and at the center of the entertainment, dining and shopping districts. The Holiday Inn Express is family friendly with its heated indoor pool and whirlpool, playground and video arcade for the small ones in your family, and is located within 5 blocks of 22 attractions, 300 outlet stores and more than 15 full service restaurants. Tickets for all the major attractions in the area may be purchased at our front desk saving you both time and money. From relaxing by our indoor pool and whirlpool, unwinding in a luxurious Jacuzzi suite, soaking up some sun on our spacious sundeck, visiting one of the many family attractions in the area, or enjoying the remarkable beauty of the Great Smoky Mountains, the Holiday Inn Express is the perfect choice for couples or families. Join us in 2009 as we celebrate the 75th anniversary of the Great Smoky Mountains National Park. ... more   less 

Additional Information about Holiday Inn Express Pigeon Forge/Dollywood

Address: 308 Henderson Chapel Rd, Pigeon Forge, TN 37863-2941
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $100 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Pigeon Forge/Dollywood 2.5*
Number of rooms: 105
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Also Known As:
Holiday Inn Express Pigeon Forge/Dollywood Hotel Pigeon Forge
Holiday Inn Pigeon Forge
Pigeon Forge Holiday Inn
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