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Hotel Pigeon Forge

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286 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Louisville, Kentucky
1 review
1 of 5 stars Reviewed 3 weeks ago

I had to cancel the reservation for this hotel literally 15 minutes after booking it due to a personal emergency. However, the hotel was unwilling to refund and made no exception. So much for taking care of customers and doing the right thing.

Helpful?
Thank brandenmac
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

I'm sorry you experienced trouble in canceling your reservation, most times we are willing to work with guests but it sounds like you made a Ethernet rez, ie: Priceline, Booking.Com, Expedia and alike. We are unable to cancel your rez through them and they are reluctant to cancel any rez. Try calling us direct next time first. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the hotel for a week. Everything about the hotel for us was great. Very clean rooms. The staff of the hotel was very accommodating anything you needed they got it for. Would recommended this hotel to anyone.

Helpful?
1 Thank Bruce Y
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

We were so pleased by your review, although we strive to please all our guests, we sometimes drop the ball. With that said, we will continue to strive for 100% satisfaction, and appreciate your positive feedback. Thank-you Again More 

Murfreesboro, Tennessee
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Planned to drive home but ended up with a sick kid so we looked for a hotel last minute and cheap. Hotel Pigeon Forge was the only place with a vacancy and we got here to check in there were 6 people also checking in last minute at 11pm. Yes the hotel is dated which could be over looked if... More 

Helpful?
Thank Christy J
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

Our biggest disappointment is when guests fail to inform us of problems, until they have already left Hotel. We can't correct what we don't know is wrong. Thank-you for your advice, and we will take it under advisement. The average Hotel consumer has no idea, of the thousands of dollars that are spent on commercial linen each year. I 'm... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Got in the area a day early, not a bad place they only had a couple rooms available. It had a hideaway bed that was uncomfortable for the kids so they slept with us. It had a free Continental breakfast so not a total waste of money.

Helpful?
1 Thank Dwayne D
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

Hide Away Beds are not known for their comfort, but I appreciate your perception More 

Erlanger, Kentucky
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 17, 2016 via mobile

Hotel was tied into baseball tournament. Room was outdated and small. Room was clean and serviced quickly each morning but needs a great deal of remodeling. Breakfast was included but was light So each day we just walked down to Dunkin Donuts.

Helpful?
Thank JGWildcat50
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

We offer a Contenental Breakfast to get our travels started in the morning, it is not meant as a meal. And yes we do need to renovate some rooms and are currently doing so. Please give us a try again in the future see how we have improved. More 

Travelers are raving about these Pigeon Forge hotels

Bristol, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 5, 2016

We always stay here whenever we are in town. The prices are good and we always feel at home. The staff have always been friendly and helpful. Whenever we have questions they will assist us. We like the continental breakfast and enjoy the outdoor pool. It is especially convenient if going to a show at the Country theater. You can... More 

Helpful?
1 Thank pineymae
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

We strive to hear positive feedback from all our customers, they will always be our first concern. Thank-you for your most encouraging review and look forward to pleasing you again real soon. We love our Repeat Customers, they always become like Family. More 

Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2016

Stayed here on a whim after finding a terrible motel down the road. Great hospitality, comfy beds and cold a/c and a pool with a view. Was very quite both inside and outside. Will return if in the area.

Helpful?
1 Thank A_Traveling_Family11
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

We are most proud of our Pool View, and are so happy you enjoyed it also. Hope to see you again real soon. Thanks for your review. More 

Asheville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2016

My Wife and I stayed here on June 10th till June 12th 2016, We stayed in the King Jacuzzi room and We Loved it, the room was Very clean and the bed was very comfortable, and the Jacuzzi was wonderful. They had a great Breakfast and The Staff was Great and always helpful and really nice. We Will Be Staying... More 

Helpful?
1 Thank kbt1963
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

In an age of downsizing, we still have the large Jacuzzis, in the living area, not in the bathtub in the restroom. We are so happy you enjoyed your stay with us. The Clerks strive to be attentive and friendly to all our guests. They enjoy the positive feedback and encouragement. We look forward to being even better next time More 

Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 3, 2016

We booked this hotel through a work program we have using points. Free hotel, cool! All I had to do was spend my points and we're in Gatlinburg for the weekend. There was a list of 4 hotels to choose from and this one looked the nicest and was closest to where we needed to be, location-wise. Sounds nice, right?... More 

Helpful?
2 Thank actorboync
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

First let me apologize for any problems that caused any unpleasantness on your visiting are Hotel. We try and address any problems, presented to us in a quick and complete manor. Our Hotel is on a a large hill surrounded by trees, so it is not uncommon to have those pesky insects find their way into our place, the best... More 

Valdosta, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 6, 2016 via mobile

The hotel over all was okay the best thing was the staff. Everyone was very very pleasant! Very welcoming in the mornings however not a "hot" breakfast. Hotel smelled of "old hotel" smell. The AC smelled and was very loud. Location is perfect however. Walking distance from a Dunkin Donuts. A Hollywood wax museum, mirror maze and zombie ride! Worth... More 

Helpful?
1 Thank Autumnallison0913
HotelPigeonForge, Guest Relations Manager at Hotel Pigeon Forge, responded to this review

We do enjoy the many compliments we receive on our friendly staff, thank you. As for our Complimentary Contenental Breakfast, it was never meant to be a huge meal for any traveler, it was suppose to be a little snack before hitting the road. Their are 47 restaurants within an 8 mile radius who serve an outstanding breakfast or lunch,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Self-Serve Laundry

Additional Information about Hotel Pigeon Forge

Address: 2179 Parkway, Pigeon Forge, TN 37863-2996
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $76 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Pigeon Forge 2.5*
Number of rooms: 129
Reservation Options:
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Hotel Style:
#10 Business Hotel in Pigeon Forge
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