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2492 Parkway, Pigeon Forge, TN 37863-3225
2 people have started booking this hotel
Expedia.com
$250
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Free cancellation until 07/16/22
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$256
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Free cancellation until 07/14/22
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Traveler (750)
360
Panoramas (13)
Room & Suite (147)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 12/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Inn on the River
Updated 12/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 97 hotels in Pigeon Forge
Location
4.8
Cleanliness
4.7
Service
4.8
Value
4.5
Travelers' Choice
GreenLeaders Bronze level
The Inn On The River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Guest Rooms have Premium Serta mattresses, white duvet bedspreads, custom wood furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Deluxe Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary fresh popcorn in the lobby, and 24 hour coffee.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Entertainment staff
Evening entertainment
Kids stay free
Children's television networks
Parking
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Vending machine
Fishing
Patio
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Highchairs available
Business Center with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business center
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
3461Reviews69Q+A100Room tips
Traveler rating
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  • 475
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  • 23
Time of year
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Popular mentions
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Most Recent
Tommy S wrote a review Yesterday
Greensboro, North Carolina23 contributions7 helpful votes
I had heard and read so much about this place. I was somewhat disappointed. We did stay there on a holiday weekend so I am not considering the crowd, this is just facilities. For the price, the rooms on the river are not worth it. The room was just average. The bathroom sink had drain flys around it every day. The a/c wasn’t very powerful and was quite LOUD all night. Bugs would come in through the porch door. However, breakfast was good (need more cereal choices). The sitting areas were nice and the pools appear clean. It is apparent you pay for location and not the room. We give it an average rating and probably would not stay there again with so many other choices around the same area.
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Date of stay: July 2022Trip type: Traveled as a couple
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Marlene T wrote a review Yesterday
1 contribution
I love The Inn on the River! We have stayed here several times and every time enjoy it more! The location is ideal and you are right on the river. Breakfast is very good and they have popcorn nightly from 7-10 which is also a nice extra. The staff are extremely pleasant and very helpful. I look forward to returning next year! Thank you for another great vacation!
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Date of stay: June 2022
Location
Cleanliness
Service
Room Tip: River side is my favorite! Nice small patio with chairs to enjoy the river view.
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Mary wrote a review Jun 2022
1 contribution1 helpful vote
My stay was excellent and the hotel was very nice and clean.Our housekeeper I believe her name was Teresa did an excellent job taking care of me and she was very polite.Everytime I saw her she had a smile on her face.The breakfast was good and the staff at the front desk were nice.
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Date of stay: May 2022Trip type: Traveled solo
Room Tip: Go to Little Tokyo is the best hibachi grill and is only a few minutes away from the hotel.
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1 Helpful vote
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Response from Jeannie Lea Palaganas, General Manager at The Inn on the River
Responded 5 days ago
Bri I am so happy to read your review. Thank you so much for sharing. Thanks for mentioning Teresa. You're right, she is always so happy. Thanks again. Hope to see you again soon. Jeannie Lea
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Phonecia wrote a review Jun 2022
Deltona, Florida824 contributions46 helpful votes
This was a wonderful relaxing stay in Pigeon Forge. DH and I stayed here and I was so very glad that we did! It’s extremely clean, you can tell the people who work here care about your stay and if they can do anything to help you enjoy yourself, they will try to help. We had a room with a king size bed, a fireplace, a jacuzzi and a balcony. We also had a flat screen TV, small refrigerator, microwave, iron and hairdryer. It was so wonderful to have such a nice room/hotel to come home to! Every morning they had breakfast in the lobby and at night they had popcorn and hot chocolate. They even had a section to buy food to heat in your microwave in the room in case you didn’t want to go out to eat or order in. The river is right next to it is so calming and you can see ducks and geese every day. The hotel has bird feeders also and you can feed the birds. We loved the hotel and would definitely stay there again!
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: River view is the best! Security is fantastic too.
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Response from Jeannie Lea Palaganas, General Manager at The Inn on the River
Responded 5 days ago
What a lovely review. Thanks so much for sharing. I think you hit on a lot of our amenities. We are so delighted that you loved our liitle Inn and will be back to see us. We will keep the rockers waiting for you. Jeannie Lea
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Jeff wrote a review Jun 2022
Deltona, Florida2 contributions1 helpful vote
+1
What a hidden Gem in the center of Pigeon Forge . Folks there’s a reason this is a top rated place to stay . Super friendly staff and everything’s in clean working order . We stayed for a week and always took comfort of our oasis waiting for us at the end of the day . Do not hesitate to book this wonderful Inn.
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Date of stay: June 2022Trip type: Traveled as a couple
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Response from Jeannie Lea Palaganas, General Manager at The Inn on the River
Responded 5 days ago
Thank you so much for the great review. I love your wonderful recommendation. Please come back again soon. Jeannie Lea
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AlliCat A wrote a review Jun 2022
3 contributions
The staff here was exceptional, attentive, and willing to address any issues but housekeeping needs to up its game. We had issues with dirty linen and a stained mattress but again the staff was willing to address and did. They even discounted our stay to compensate for the problems with housekeeping. The only other issue was a funky smell on the first floor between the pools. Additionally, The hotel provided a lot of niceties including 24/7 coffee/cappuccino and hot tea, popcorn hour and complementary chocolate chip cookies, discounts around town, etc.. Overall, had it not been for the aforementioned issues I would have given a 4-4.5 rating.
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Date of stay: June 2022Trip type: Traveled with family
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Response from Jeannie Lea Palaganas, General Manager at The Inn on the River
Responded 5 days ago
I do recall your visit and I am glad we were able to get your issues resolved. I do apologize for the mishap. The good news is we have new workers. The bad news is we have new workers. It takes quite a long time to get our new hires up to our standards. Anyways, thanks for your understanding and we hope to see you next trip. Jeannie Lea
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doctimothy wrote a review Jun 2022
Missouri87 contributions37 helpful votes
I give the hotel 4 instead of 5 stars on a family technicality: the indoor and outdoor pool is small in size. If you have kids who want a bigger pool, you might want to look into another option. Honestly, we spent more time around all the things Pigeon Forge and Gatlinburg had to offer than in the pool, but families might want to know about the pool size. The hotel itself, however, is OUTSTANDING. We loved the service we received. We loved the size of our room for a family of 5 (try to get the room with the sleeper sofa). We loved the location. We loved being on the river side of the hotel. We enjoyed the breakfast, as it provides you with a number of options. We felt the price for the stay was really reasonable. Overall, highly recommend this place.
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Date of stay: June 2022
Value
Rooms
Service
Room Tip: River side room
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Response from Jeannie Lea Palaganas, General Manager at The Inn on the River
Responded 5 days ago
We love that you loved our service and the breakfast. It sounds like you had a great stay. Hope to see you again soon. Jeannie Lea
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Melinda B wrote a review Jun 2022
1 contribution
This was a very nice hotel . The room was very clean and the shower was amazing. Our twins loved interacting with the geese and ducks by the river. The staff was very friendly. We will definitely consider this hotel again for a last minute booking.
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Date of stay: June 2022Trip type: Traveled with family
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Response from Jeannie Lea Palaganas, General Manager at The Inn on the River
Responded 2 weeks ago
Thank you for the great review. We are so happy you found us. I am also delighted to hear your twins had a good time. See you next trip. Jeannie Lea
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Paul E wrote a review Jun 2022
1 contribution
Cleanest, best maintained, and most comfortable hotel in town. The staff have always been very friendly and professional. It is more expensive than some hotels in town but you get what you pay for with this one. We have been staying here for years and will continue to.
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Date of stay: June 2022Trip type: Traveled with family
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Response from Jeannie Lea Palaganas, General Manager at The Inn on the River
Responded 2 weeks ago
Oh what a nice review. Thank you so much for sharing your review. Jeannie Lea
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Laurie J wrote a review Jun 2022
1 contribution
Our stay was so special, We were greeted by Misty who was so friendly & sincere. My fiance & myself had wanted to stay here for a long time! Very clean room , stunning view from our balcony and a delicious breakfast overlooking the river ! Absolutely beautiful here, Can't wait to come back again soon!
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Date of stay: June 2022Trip type: Traveled as a couple
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Response from Jeannie Lea Palaganas, General Manager at The Inn on the River
Responded 2 weeks ago
Happy birthday! I am so honored you spent your special day with us. We hope to see you again soon. Jeannie Lea
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PRICE RANGE
$190 - $320 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the inn on the river hotel pigeon forge, hampton inn pigeon forge, pigeon forge hampton inn
LOCATION
United StatesTennesseeSevier CountyPigeon Forge
NUMBER OF ROOMS
128
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Frequently Asked Questions about The Inn on the River
Which popular attractions are close to The Inn on the River?
Nearby attractions include Smoky Mountain Escape Games (0.2 miles), Trapped Escape Game (0.2 miles), and Brian Hoffman's Remembering Red - A Tribute to Red Skelton (0.3 miles).
What are some of the property amenities at The Inn on the River?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Inn on the River?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Inn on the River?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at The Inn on the River?
Yes, free parking is available to guests.
What are some restaurants close to The Inn on the River?
Conveniently located restaurants include Pigeon Forge Deli, Blue Moose Burgers & Wings, and Bullfish Grill.
Are there opportunities to exercise at The Inn on the River?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at The Inn on the River?
Yes, laundry service and a clothes dryer are offered to guests.
Does The Inn on the River offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Inn on the River?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Inn on the River?
Many travelers enjoy visiting Old Forge Distillery (2.0 miles) and The McMahan Indian Mound (4.0 miles).