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The Inn On The River

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The Inn On The River
The Inn On The River
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1,978 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

We only stayed the weekend for valentines we have been before and stayed we actually brought some friends along and they loved it as well your quality is amazing and the front desk staff day and night are amazing. And the housekeeping staff are great Emily was very sweet. everyone were great.

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Helpful?
Thank Cindy W
Morristown, New Jersey
Reviewed yesterday NEW

This is a great hotel against a small river on the outskirts of Gatlinburg (Pigeon Ford). It is away from the crazy and crowded areas of Dollywood, the attractions, and downtown Gatlinburg. We loved how the hotel is on the river and contains a gorgeous view of it. We felt very accommodated and welcome as soon as we arrived. Very...

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Helpful?
Thank RYAN E
Michigan
Reviewed 2 days ago NEWvia mobile

We arrived at The Inn On The River for a long weekend and were immediately greeted as we entered the lobby! Staff was super and gave our four year old daughter a gift bag, how amazing! The balcony that overlooked the Little Pigeon river was a plus for the room we had! We spent a lot of time just enjoying...

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Helpful?
Thank skywarn6118
SLSmith2016, Manager at The Inn On The River, responded to this review

We are excited to find out how much you enjoyed our many amenities available to our guests. As the Guest Service Manager I want to take the time to thank you for sharing your experience. Our staff goes above and beyond to make every guest that stays at The Inn On the River feel at home.

West Chester, Ohio
Reviewed 2 days ago NEWvia mobile

With so many hotels near the Smokies, customer service can mean everything in differentiating hotels. My family was so pleased with The Inn on the River. My boys were given a book at check-in which they loved reading in their room. The beds were comfortable and the breakfast had many options. Every staff member we encountered was friendly and added...

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Helpful?
Thank Aaron W
SLSmith2016, Manager at The Inn On The River, responded to this review

As the Guest Service Manager I wanted to thank you for taking your time to let us know about your experience at The Inn On the River. Your comments will help us to improve ourselves. This way your next stay with us will fulfill and exceed your expectations. We greatly anticipate your next stay with us.

Mocksville, North Carolina
Reviewed 2 days ago NEW

We arrived on a Thursday and checked out on Saturday in February. So glad we chose this time because it was crowded when we left. Nice clean and quiet hotel for the days we were there. We had requested a king room with a fireplace (who knew it would be in the upper 70s in Feb.). We also had asked...

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Helpful?
Thank Vicki B
SLSmith2016, Manager at The Inn On The River, responded to this review

From the moment you are greeted by smiling faces at the front desk; to your carefully made beds. We, at the Inn On the River, attempt to make every aspect of your stay as carefree as possible. So, we want to thank you for taking the time to tell us about your experience here. We take great pride in being...

Georgia
Reviewed 2 days ago NEWvia mobile

The rooms and hotel lobby are super clean, the staff is friendly and the popcorn and tea are delicious!!!! The bathroom has bath and body Works products that smell amazing! The hotel is close to many restaurants to walk to... would definitely stay here again!

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Helpful?
Thank Kristy S
SLSmith2016, Manager at The Inn On The River, responded to this review

As the Guest Service Manager, I would like to take the time to thank-you for letting us know about your experience here at The Inn On the River. Our patio and Lobby are a great place to catch up with old friends, or make new ones. The relaxing atmosphere is perfect for conversation or even a quick game of cards....

Reviewed 3 days ago NEW

We really liked our stay at The inn On The River. The staffs were very friendly and helpful. We enjoyed the outside deck, seeing the duck on the river.... Popcorn in the everning was a nice treat. The breakfast was very good. We will come back again in the future.

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Helpful?
Thank Yen L
SLSmith2016, Manager at The Inn On The River, responded to this review

As Guest Service Manager I wanted to a take a moment of my time to thank you for your generous words regarding your stay. Taking time out of your day to tell others about your experience at the Inn will provide future guests an indisputable reference to find the best hotel in Pigeon Forge.

Cincinnati
Reviewed 4 days ago NEW

We enjoyed our stay at this hotel. Very friendly staff. Free popcorn, coffee, hot chocolate, tea and breakfast! Very nice outdoor area with fire pit. Within walking distance to restaurants and shops. Quiet rooms with comfortable beds.

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Thank vickihG313ZB
SLSmith2016, Manager at The Inn On The River, responded to this review

All of the staff here strive everyday to ensure that every guest that stays with us can make the Inn On the River their home away from home whenever visiting us in The Great Smokey Mountains. We very much look forward to seeing again soon.

Cincinnati, Ohio
Reviewed 5 days ago NEW

The staff here were so helpful. I forgot a couple of items and with no questions they helped immediately. They were very helpful and friendly. Hotel is very very clean. I would highly recommend! I come to Gatlinburg atleast once a year and this stay was one of my favorites. Will most definitely be back.

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Helpful?
Thank kalim621
SLSmith2016, Manager at The Inn On The River, responded to this review

As your home, away from home in the Smoky Mountains, we are pleased to hear about your recent stay with us at The Inn On the River. From the moment you check-in, until you have to leave us; our staff endeavors to make your time here as enjoyable and comfortable as possible. From our buffet breakfast to popcorn in the...

Pensacola
Reviewed 1 week ago NEWvia mobile

We enjoyed our stay at Inn on the River. Great staff, clean rooms, and we enjoyed the breakfast. Our favorite part was the outside deck and eating area. We ate breakfast outside both mornings of our stay in the covered area right on the river with tables and rocking chairs. Although a bit small, the room was comfortable and clean,...

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1Thank David B
SLSmith2016, Manager at The Inn On The River, responded to this review

The Inn On the River is an independently owned hotel and guest reviews, critiques, and suggestions are very important to us. We take every review to heart. As the Guest Service Manager I am very happy to hear how much you enjoyed your time at your home away from home in the Great Smokey Mountains. Thank you for taking the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
Official Description (provided by the hotel)
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 

Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $98 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn
Hotel Style:
#3 Romantic Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
#4 Green Hotel in Pigeon Forge
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Questions & Answers

Here's what travelers have asked, with answers from The Inn On The River staff and other travelers.
28 questions
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Questions? Get answers from The Inn On The River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“To me the side is up to you but you can always walk to the river side.”
 of 5 bubbles S3252PRcindyw, yesterday | Read review
“There is an upcharge for river view room, but there is a huge fire pit and many rocking chairs on the patio to enjoy the river.”
 of 5 bubbles RhondaM896, 1 week ago | Read review
“The room with the fireplace was wonderful!”
 of 5 bubbles 838jilliane, 3 weeks ago | Read review
“Rooms with a balcony and river view.”
 of 5 bubbles jetgad, 4 weeks ago | Read review
“Request a river side room (for the view) on the back of the property (away from the road for less noise).”
 of 5 bubbles ccullin22, Jan 3, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question