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The Inn On The River

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The Inn On The River
The Inn On The River
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1,793 Reviews from our TripAdvisor Community

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Showing 1,788: English reviews
Leon, WV
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Upon arrival, check in was easy and front desk welcoming. Our 3 year old loved his bag he received with small toys/cards etc in it! Room was very clean with plenty of space. Would've liked to have had a microwave but it wasn't a deal breaker and we didn't ask for one. Our view of the river was pretty. Only... More 

Helpful?
Thank klanham
Sulphur, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed August 17, 2016

After leaving another hotel down the road because of cleanliness issues, we selected this great inn. The staff was happy to show us a room prior to checking us in, and they obviously take pride in providing great service. (Even the remote was sanitized and wrapped in plastic.) The room passed my wife's, a nurse, inspection and the breakfast was... More 

Helpful?
2 Thank Jim W
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
Winter Park, Florida
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is third time staying here. They did some upgrades since my last visit. On nightstands, multiple charging station, new bedding, covered patio with more seating for full breakfast. 24/7 ice water and sweet tea in lobby as well as popcorn and hot drinks in evening. Their customer service is outstanding. A very clean and well run hotel. It is... More 

Helpful?
Thank cathy c
SLSmith2016, Manager at The Inn On The River, responded to this review

As the Guest Service Manager I wanted to thank you for taking your time to let us know about your experience at The Inn On the River. Your comments will help us to improve ourselves. This way your next stay with us will fulfill and exceed your expectations. We greatly anticipate your next stay with us. More 

Brighton, Tennessee
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

My sister and I stayed here for three nights. The staff is amazing. They are extremely kind and helpful at the front desk, the breakfast attendant was kind and diligent in his task, the cleaning ladies were nice, friendly and did a great job! This hotel is NOT your average overpriced, unkept and unfriendly type of place. I have stayed... More 

Helpful?
Thank epley123
SLSmith2016, Manager at The Inn On The River, responded to this review

Thank you for taking considerable time out of your busy schedule to share your experience at The Inn On the River. We greatly appreciate your feedback. And, look forward to your next visit with us as your home away from home. More 

Beaver Dam, Kentucky
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 days ago NEW

VERY impressed with the cleanliness of this hotel. I have stayed in several hotels at Pigeon Forge over the years and this is the far best cleanest and accommodating hotel I have stayed. Will definitely stay here from now on. ALL staff was courteous and polite and received extra service from Danielle, Kathy Jen at the desk and Tim in... More 

Helpful?
Thank tbaggarly
SLSmith2016, Manager at The Inn On The River, responded to this review

As Guest Service Manager I wanted to a take a moment of my time to thank you for your generous words regarding your stay. Taking time out of your day to tell others about your experience at the Inn will provide future guests an indisputable reference to find the best hotel in Pigeon Forge. All of the staff here strive... More 

Rosine, Kentucky
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I can't say enough good things about this location. It's very clean. The amenities are nice. 24 hour lobby where you are welcome to visit with your group. 24 hour coffee in the lobby. Popcorn and drinks served from 7-10pm in the lobby. The breakfast is huge. Nice patio to sit and eat and watch the ducks in the river.... More 

Helpful?
Thank bluegrassraised
SLSmith2016, Manager at The Inn On The River, responded to this review

We are excited to find out how much you enjoyed our many amenities available to our guests. As the Guest Service Manager I want to take the time to thank you for sharing your experience. Our staff goes above and beyond to make every guest that stays at The Inn On the River feel at home. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed with our family. Hotel and room looked great upon arrival. However things went drastically down hill quick. After returning to our room on the second day, our room had been halfway cleaned. But here's where it gets bad, there was a used needle laying on our carpet. The Robert guy in the hallway was rude and more interested in... More 

Helpful?
1 Thank Beth R
Basildon, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for one night,wish it could have been moor, Very friendly staff ,good breakfast hot and cold food on offer,good pool indoor and out side,room was clean a good size and smelt fresh, great location for shows and Dollywood , Would defiantly recommend .best of all for me was the river location fed the ducks,saw a heron fishing and 2... More 

Helpful?
Thank johnA9210NB
SLSmith2016, Manager at The Inn On The River, responded to this review

As the Guest Service Manager at The Inn On the River we take great pride with every review we receive. I would like to take a moment to thank you for taking the time to tell us about your experience. We are able to boast constant renovations to the property including our beautiful patio where all guests are invited to... More 

Harrodsburg, Kentucky
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very nice, great hot breakfast. Very nice patio with rocking chairs with view of the river and dozens and dozens of geese. The only complaint was the bathroom was way too small. We had a mini suite with five adult females. It was a little tricky getting ready.

Helpful?
Thank Rachel S
SLSmith2016, Manager at The Inn On The River, responded to this review

As the Guest Service Manager at The Inn On the River we take great pride with every review we receive. I would like to take a moment to thank you for taking the time to tell us about your experience. We are able to boast constant renovations to the property including our beautiful patio where all guests are invited to... More 

ATKINS
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The whole experience started perfect with the phone call to the desk for reservations..Danielle was extremely helpful. Then, when we checked in, Bridgett was friendly, courteous and accomadating. My husband and I have traveled quite a lot and the was by far the cleanest, friendliest place we've ever been. Robert - houseman was always busy sweeping, mopping, dusting, shinning the... More 

Helpful?
Thank JUDITH C
SLSmith2016, Manager at The Inn On The River, responded to this review

We strive everyday to guarantee each and every guest enjoys every aspect of their stay at The Inn On the River. Our housekeeping staff, Kitchen staff, Maintenance, and Front Desk staff are always excited to help. As the Guest Service Manager, I am extremely thankful for the time you took to share your experience with us. And, from all of... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Concierge
Official Description (provided by the hotel)
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 

Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $111 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn
Hotel Style:
#3 Romantic Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
#3 Green Hotel in Pigeon Forge
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