Very clean, good Covid protocol in place. Very quiet and near a lot of fun places. Staff was really helpful, breakfast was good and we were able to take it to our room. Rooms as comfortable, clean, they have a good fridge size and microwave works great
Rooms extremely clean, beds very comfortable. The staff very friendly and wore mask gave us each a bottle of hand sanitizer for our use. We Loved our stay will be back to stay at this hotel. Been to Pigeon Forge several times this is our favorite hotel now.
We checked into the room to find stains on the sheets and even the walls gross (stains, something splashed on them and even hair hanging off the wall). The person at the front desk didn’t have a response to the uncleanliness of the room and we left immediately. By regular standards it was unacceptable but this was supposed to be with elevated, more intensive cleaning due to the pandemic.
Needs updated, plugs would not hold chargers or appliances , repairs ( refrigerator was not operable upon arrival, had definitely been like that awhile because mold was on the inside. , and your breakfast is mainly cold cereals and orange juice to drink.
My family & I had a pleasant/comfortable stay at the Ramada Pigeon Forge. Close location to everything (tourist attractions, food, stores, etc) Rooms were nice, clean & comfortable. Internet was fast. Breakfast was nice each day. Felt safe with all the precautions in place throughout the hotel. Price was Great. Had an "Awesome" stay. "A Happy Customer from Louisiana"
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