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MainStay Suites

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513 Reviews from our TripAdvisor Community

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Showing 513: English reviews
Sevierville, Tennessee
Level Contributor
204 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed November 5, 2015 via mobile

We just enjoyed a night at this hotel. It was wonderful! The room is very clean, and spacious. Wonderful views. The front desk staff Nate and Reba were wonderful when checking in. The breakfast was great! They have indoor pool and hot tub area. Very nice, quiet and relaxing.

Helpful?
1 Thank MommaKitty88
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 4, 2015

This place is awesome. clean rooms, friendly staff beautiful facility. I will definitely stay here again. Pool and hot tub were awesome Off the beaten path for more quiet relaxation but close enough to all attractions

Helpful?
2 Thank linda g
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

Savannah, Georgia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 3, 2015

Booked on the day arrival. Upon first arrival the staff was very helpful in giving information. I mentioned a specific restaurant and about watched one shriek in delight. The directions to room were excellent as was the room. Some rooms have balconies and some don't. Room 424 does not and was not a make or break for me. Only negative... More 

Helpful?
Thank Bill B
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

Saint Louis, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 1, 2015

The room was clean, quite (off the main drag), the bed was so comfy I wanted to stay in bed. Then to top it off they serve you a great breakfast in the morning! We booked last minute but the price was cheaper than many hotels. Definitely would stay here again.

Helpful?
2 Thank Gina B
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 1, 2015 via mobile

Stayed here for a short weekend getaway and loved it. Staff was very friendly, our room was very clean, and the location was great-- right in town but not on the main road. We would definitely stay here again!

Helpful?
1 Thank Whitney G
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 30, 2015

We arrived with t tour group from Lancaster,pa and were purity tired. When we arrived the hotel had all our keys ready and a short welcome talk. We made our way into our room and what a pleasant surprise. The room and bathroom were so clean and everything sparkled. The bed was so comfortable, including the pillows that I slept... More 

Helpful?
2 Thank Ronald S
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

Atlanta, Georgia
Level Contributor
8 reviews
4 of 5 stars Reviewed October 23, 2015

The room I was given was clean and well stocked, especially the kitchen. Had everything you would need if you wanted to make meals in the room. The breakfast was awesome...they had a nice variety and staff kept it well stocked. My only complaint about Main Stay Suites is that the commode is very low to the ground and was... More 

Helpful?
Thank ginger53183
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

Princeton, Illinois
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 22, 2015

Because of our last minute planning, we stayed in two different hotels. We paid less for this one than the other and it was FANTASTIC! The suite was nice, the beds were great, the hot tub was perfect. The hotel was spotless and breakfast was very good! The staff were great. The only inconvenience (besides the volume level at breakfast)... More 

Helpful?
Thank Shirley M
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

Warsaw, Indiana
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 18, 2015

The room was nice with two beds, complete kitchenette, and small bathroom. It was functional for what we needed. The balcony off our room had a very nice view. The staff was very pleasant and helpful. The workout room consists of a treadmill, bike, weights, and elliptical. The pools are very nice and fun for kids and adults. Breakfast was... More 

Helpful?
1 Thank Krista H
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

Daphne
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 16, 2015

The hotel looks very nice. It was clean and the staff friendly enough. The free wifi was a joke unless you were in the lobby. They have a 'help' number to call and that was even more of a joke. We were basically told to go to the lobby where the signal worked the best. Not ideal if you planned... More 

Helpful?
2 Thank Dabstoo
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! New WI-FI started... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 

Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $100 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
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