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MainStay Suites

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MainStay Suites
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552 Reviews from our TripAdvisor Community

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Showing 552: English reviews
Newland, North Carolina
Reviewed 6 days ago NEW

This is a great place to stay! The staff is very friendly and the place is so inviting. The entire hotel is clean, rooms are very nice and the breakfast is very good. Some rooms have balcony's which are nice to have. They have a nice indoor pool with hot tub. The outdoor pool area is really nice although it...

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Helpful?
Thank Lissa W
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

Reviewed 2 weeks ago via mobile

Tipped the scales with no problem as the best place we have ever stayed. Same price as a hotel room but enjoyed kitchen, eating area, living room with sofa bed, separate queen bedroom Apartments were pristine and just lovely main dining facility and bar area to relax with other travelers in the evening. Been to pigeon forge dozen times and...

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Helpful?
1Thank Diana T
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

Reviewed 2 weeks ago via mobile

This is the nicest hotel we have ever stayed in. Our family of 5 impulsively decided to stay in Pigeon Forge for the weekend instead of the one day we had planned and our original hotel couldn't accommodate us. So we found this gem less than a mile off the main road. It has a suite that includes 2 queen...

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Helpful?
Thank Shelley R
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 4 weeks ago via mobile

We had a great stay at the MainStay Suites. Clean and comfortable room. Spacious with living area and full kitchen. Very nice pool with kiddie area and great lazy river. Also has a nice indoor pool as well. The breakfast is outstanding. Eggs, bacon or sausage, gravy, biscuits, waffles, cereal, fruit, and the best oatmeal!! Nice and helpful staff that...

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Helpful?
Thank A TripAdvisor Member
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

New Lenox
Reviewed January 14, 2017 via mobile

Excellent stay! Needed an early check in and wasn't a problem. So close to the strip and the island. Clean, kitchen, perfect for 2 adults and 3 teenagers in the same room. Hit the free breakfast early, food dissappears quick.

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Helpful?
1Thank Thomas G
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

South Carolina
Reviewed January 5, 2017

We enjoyed a great stay at this hotel. The suite was very comfortable and well stocked. It was extremely clean. The staff were all friendly and efficient. The location was quiet and convenient to restaurants and attractions.

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Helpful?
Thank bonniegthomas
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Huntsville, AL
Reviewed January 4, 2017

We stayed here many years ago when our daughter was young. So this was our second visit. Overall not much has changed though it does look like the rooms have been updated. Check-in was fast and easy despite the hotel being booked solid. Overall, our room was very clean and quiet on the first floor. We had no issues with...

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Helpful?
Thank Hunwolf
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Letcher County,Ky.
Reviewed December 27, 2016

It had been years since I stayed at Mainstay Suites. The hotel is still great! The suites were roomy, clean, and comfortable. The price was reasonable, breakfast was good. My family of 7 was well pleased with everything.

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1Thank carli66
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Asheville, NC
Reviewed December 25, 2016 via mobile

Great priced hotel with clean rooms, good breakfast and very convenient location. Loved that it was off the main strip so it was quiet. The 2 queen bed rooms have a couch and kitchenette which was unexpected and helpful.

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Helpful?
Thank dkt267
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Oak Ridge
Reviewed November 29, 2016

Rooms were very clean and the staff was very helpful. It was also conveniently located to all the venues, Should we visit in the area again this facility would be our top choice. Also, the breakfast offered was delicious! This was a great stay at affordable prices

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Helpful?
Thank Pearl G
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 

Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $77 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travelers have asked, with answers from MainStay Suites staff and other travelers.
15 questions
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1 month ago
Berea, Kentucky
over a year ago
Jacksonville, Florida
Fairfield, Pennsylvania
over a year ago

See all questions (15)

Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Balcony facing the creek”
 of 5 bubbles bbabe1623, Nov 12, 2016 | Read review
“Room on first or second floor”
  • Kitchen Area
 of 5 bubbles Linda44149, Nov 9, 2016 | Read review
“I like to stay on the first floor as it is convenient to all the dining, pool, conference rooms and the exit”
 of 5 bubbles anneC2367XZ, Aug 23, 2016 | Read review
“Stay away from the stairs. Leave your Heat/AC on all the time with the circulation fan running even while your gone.”
 of 5 bubbles OhioJoeOhio, Aug 18, 2016 | Read review
“Ask for a room facing the pool.”
 of 5 bubbles cgkendall123, Aug 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question