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MainStay Suites

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522 Reviews from our TripAdvisor Community

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Showing 522: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW

We've had a very good experience here. Everything is great from the rooms, staff, and food. Would stay here anytime. Beautiful pools and picnic area. Housekeeping is great. Has our room cleaned and restocked everyday when we come back at the end of the day. Front desk staff are very friendly and helpful.

Helpful?
Thank Orla Jo M
1 review
5 of 5 stars Reviewed yesterday NEW

Have spent four nights here so far. Have nothing bad to say about Main Stay Suites. What great breakfasts they have here. All of the staff are very friendly. Nice clean comfortable rooms. Made me realize what a piece of trash my mattress is back home. Love it here.

Helpful?
Thank Mike M
Springfield, Missouri
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great stay! All rooms are suites. Ours had a kitchen/living area with a pullout sofa and a separate bedroom. There were two televisions, one in the living area and the other in the bedroom. The mini kitchen had a refrigerator, microwave, sink, dishwasher, two burner cooktop, coffee maker & toaster. Breakfast was available each morning and offerings included eggs, sausage... More 

Helpful?
Thank RuralRoadRunners
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

Orange Beach
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

As we often do, we had a spur of the moment idea to visit the mountains. It was too short notice to find a cabin and we had our daughter, three grands and hubbie and myself. We felt for sure we would need to find two rooms in a hotel to accommodate the crowd. We happened upon Mainstay and it... More 

Helpful?
Thank Nanatwins
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

Nashville, Tennessee
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was looking for hotels with a lazy river and this one came up. Also, my first criteria is cleanliness and this hotel was very clean and up-to-date. We stayed in a spacious 2 queen suite and loved that it had a kitchen with a full refrigerator! (There is not an oven to bake anything, but there is a stovetop,... More 

Helpful?
Thank Meredith F
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

Lexington, KY
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When we booked this room I was a bit leery because it was about $300-$600 less per our whole visit than other hotels that I considered booking for our family of five. We decided that it would really just be a place to "lay our heads", therefore, we could use the extra that we saved on our hotel for activities... More 

Helpful?
2 Thank renizans
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel doesn't receive the recognition, it deserves. When booking a hotel, I am picky. I've worked in hospitality in the past and I find it has tarnished my outlook. I booked a 2 Queen room for Labor Day Weekend. I've never stayed at a Mainstay Suites before, but always stay with Choice Hotels. I read multiple reviews online and... More 

Helpful?
3 Thank Jonathan W
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My parents, my kids, and myself just returned from staying here. We loved it. Everything was clean. Breakfast was great - biscuits, eggs, sausage or bacon depending on the day, waffles, and more! Pools were fun. Loved having the kitchenette. Having a bigger fridge was great for drinks, snacks, etc. Beds were comfortable too. My father remarked how everything always... More 

Helpful?
1 Thank Ingrid M
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family of 5 stayed 2 nights in this hotel this past week. The room was clean and spacious. Queen size beds were comfy but pull-out sofa bed was not. The mattress was very thin. Breakfast was pretty typical of hotel breakfasts, nothing amazing but good. My kids enjoyed the lazy river and pool. That is a nice addition to... More 

Helpful?
1 Thank Iampicky39
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

Chattanooga, Tennessee
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Main Stay Suites, the hotel is located off the main street and is in a peaceful, quite area, with a small stream running through the property. The room was clean and quiet. The free breakfast was plentiful and good. The hotel has a lazy river, outdoor and indoor pool and a hot tub as well as a... More 

Helpful?
Thank anneC2367XZ
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 

Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Location: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $104 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
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