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MainStay Suites

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410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (256)
360
Panoramas (26)
Room & Suite (165)
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A note from MainStay Suites
Updated 06/02/20

About

#9 of 96 hotels in Pigeon Forge
Location
Cleanliness
Service
Value
Travelers' Choice
Visit the Award Winning "Ring of Honor Hotel. Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Seating area
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Charming
Languages Spoken
English
847Reviews41Q+A100Room tips
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Popular mentions
Melissa W wrote a review Oct 4
Bremen, Georgia56 contributions15 helpful votes
Great hotel, we have stayed here many times. Love the rooms space. Great pools and love the loçation off the strip. This place is great! Staff was fantastic and helpful. We will see you guys again next year
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Date of stay: September 2020Trip type: Traveled with friends
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Dennis W wrote a review Oct 1
Dallas, Georgia180 contributions37 helpful votes
This hotel is very nice and has beautiful landscaping. The staff were great during the current pandemic... everything was clean and orderly. Daily the staff only replaces towels or coffee or cups or such as that. You are making your own bed. Breakfast consists of prepackaged muffins, coffee and juice. But understandable during these times. The quiet and peacefulness of the locations makes up for it. And the pool area is fantastic... inside and outside pools... hot tub and a lazy river.
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Date of stay: September 2020
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Lauren G wrote a review Sep 2020
81 contributions16 helpful votes
We have our ladies retreat here every year and the hotel is always great. They keep everything clean, the staff is always great. The free breakfast is pretty good, I would consider it better than most continental breakfasts.
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Date of stay: April 2020Trip type: Traveled with friends
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funfamilyvacation124 wrote a review Aug 2020
Cincinnati, Ohio8 contributions2 helpful votes
This was our first time staying at MainStay Suites in Pigeon Forge, TN. The staff was very helpful and friendly both during booking and during our stay. We loved that this place offered a full kitchen. We reserved the two Queen suites and we got a nice sized clean room. We stayed on the creek side which was nice to sit outside on our balcony and enjoy views of the creek. The room was clean and the bathtub was immaculate - housekeeping came to our room every morning and asked us what we needed - switched out our towels and took out the trash. The first morning we were there I called the front office to request a few more towels and some more pots and pans and within a few minutes the housekeeping staff was knocking on my door with the items I requested. We really enjoyed the indoor and outdoor pools - indoor was cold though but we mostly stayed in the outdoor pool and we loved the lazy river. This was a great place to stay and we will be making a return trip. It is also located off of the parkway which was an added bonus and very convenient to local attractions.
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Date of stay: July 2020
Value
Cleanliness
Service
1 Helpful vote
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Response from Steve Payne, General Manager at MainStay Suites
Responded Aug 26, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne General Manager Mainstay Suites, Pigeon Forge 8654288350
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Lounap211 wrote a review Jul 2020
Newton, New Jersey34 contributions6 helpful votes
+1
The hotel was very nice and the room was very clean. The check in was smooth and staff very nice, albeit the couple of times I called with questions before arriving felt like I was bothering whoever answered the phone. Now the but... we specifically chose this hotel because of the lazy river, just something we like. It was disappointing because young children were jumping in and out of the lazy river, swimming around and under us, and screaming instead of using the kiddie or regular pool, which were very nice. It would have been fine if they floated on the tubes like you’re supposed to. Some were also taking the tubes into the main pool. I raised three boys and know the challenges, but they always behaved in public places. It would have been nice if the parents controlled their kids or the staff controlled the area. If you don’t care about that stuff it’s a nice place to stay!! I like that it’s off the main strip.
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Date of stay: July 2020Trip type: Traveled with family
1 Helpful vote
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Response from Steve Payne, General Manager at MainStay Suites
Responded Aug 26, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne General Manager Mainstay Suites, Pigeon Forge 8654288350
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PRICE RANGE
$105 - $232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mainstay suites pigeon forge, pigeon forge mainstay suites, mainstay hotel pigeon forge, mainstay suite pigeon forge, mainstay pigeon forge
LOCATION
United StatesTennesseeSevier CountyPigeon Forge
NUMBER OF ROOMS
129
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Frequently Asked Questions about MainStay Suites
Which popular attractions are close to MainStay Suites?
Nearby attractions include Conway Twitty Tribute by Travis James (0.5 miles), Main Event Theater (0.5 miles), and SpeedZone Fun Park (0.6 miles).
What are some of the property amenities at MainStay Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at MainStay Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at MainStay Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at MainStay Suites?
Yes, free parking is available to guests.
What are some restaurants close to MainStay Suites?
Conveniently located restaurants include The Funnel Cake Factory, Sawyer's Farmhouse Restaurant, and Gaucho Urbano Brazilian Steakhouse.
Are there opportunities to exercise at MainStay Suites?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is MainStay Suites located near the city center?
Yes, it is 0.7 miles away from the center of Pigeon Forge.
Are any cleaning services offered at MainStay Suites?
Yes, laundry service and self serve laundry are offered to guests.
Does MainStay Suites offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to MainStay Suites?
Many travelers enjoy visiting Old Forge Distillery (0.8 miles).