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DoubleTree by Hilton Oak Ridge - Knoxville

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DoubleTree by Hilton Oak Ridge - Knoxville
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600 Reviews from our TripAdvisor Community

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Showing 589: English reviews
North Georgia
Reviewed 5 days ago NEW

Great service as I would expect from Doubletree. Staff was friendly and breakfast was best at any hotel we've stayed. Unfortunately this hotel is in great need of updating. Would not stay again until mattresses are replaced.

Review collected in partnership with DoubleTree by Hilton
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Thank geev2017
Townsend, Tennessee
Reviewed 1 week ago

Local business needs require us to stay here a lot. The hotel is very clean. Staff is always very professional. The furniture is beginning to show its age in some rooms, but still very nice. Other hotel options are available, but I prefer this one in Oak Ridge.

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Thank toskeysam
Nashville
Reviewed 1 week ago

I just wanted to say that the service was just awesome from the first day till the last day that I checked out. The service at the bar with Mrs. Jade was sample GREAT!!!!! Thanks so much to the whole staff and Mrs. Robin Team behind the desk.

Review collected in partnership with DoubleTree by Hilton
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Thank Eddie B
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

What a joy it was for me to read your review on TripAdvisor. Thank you so much for singling out two superstars on our team. They are both important assets to our hotel and we are appreciative of your comments about them. They will be rewarded for their efforts and we look forward to being of service to you in...

Grapevine, Texas
Reviewed 2 weeks ago

Clean, comfortable rooms with plenty of space for a family of four. Staff very helpful and friendly, set up a pack n' play for us and put us in a room with lots of buffer space re: noise. The hotel is a little old, but appropriate updates including bathroom, linens and electronics. Lots of food options nearby so its a...

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1Thank GigglesandGaggles
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

I am so glad that you enjoyed your time with us. Thank you for the shout out on TripAdvisor. Reviews such as yours really help our prospective guests know to choose us for their home away from home. We look forward to serving you again on any return trips to our area.

Albuquerque, New Mexico
Reviewed 2 weeks ago

I stayed at the DoubleTree during a business trip to Oak Ridge, TN. My room was clean, but the furniture and decor were a bit dated. The staff was extremely friendly and helpful during my stay. I will likely stay here again during my next business trip to Oak Ridge.

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Helpful?
1Thank ajlobato
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

We appreciate your business and your continued loyalty to our hotel. We are constantly improving our hotel to better serve our guests and I am especially thankful for your nice comments about our team. It is my honor to be the leader of such a fantastic group of hospitality professionals. See you next time!

Oak Ridge, Tennessee
Reviewed 3 weeks ago

We enjoyed our experience and would recommend Oak Ridge DoubleTree to our friends and family. Pleasant room with a very comfortable bed. We had a great meal with a very helpful staff! We plan to return for our anniversary!

Review collected in partnership with DoubleTree by Hilton
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1Thank alisonmY1860RV
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for taking the time to rate us so highly on TripAdvisor. I especially am thankful for the wonderful comments about our team of hospitality professionals. I am honored to lead such a fantastic group of individuals who dedicate their days to being of service to our most deserving guests. I hope you have a great and prosperous New...

BATON ROUGE, United States
Reviewed 3 weeks ago

A comfortable, quiet place, with a wonderful breakfast to enjoy. The pool looked inviting even in the cold winter days. There are nice warm cookies when available. A great location with in the Oak Ridge area and just a few mile from Kingston. A super Kroger's and Walmart are just around the corner.

Review collected in partnership with DoubleTree by Hilton
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1Thank J276QEpatriciah
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for rating us so highly. I am glad that you were able to enjoy the many amenities that our hotel has to offer. We will look forward to being of service to you during any return visits to our area.

Prince Frederick, Maryland
Reviewed 5 weeks ago

This hotel property is clean, the staff is friendly, and the food is better than average. The bar and wait staff is above average. I have stayed here four times in the last year and each visit was very nice.

Review collected in partnership with DoubleTree by Hilton
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1Thank 975draker
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for taking the time to rate us so highly on TripAdvisor. I am very proud of our hotel and its team. It is my honor to be the leader of such a fantastic group of hospitality professionals and we hope you have a safe and enjoyable holiday season!

San Antonio, Texas
Reviewed December 13, 2016

Business trip to Sitel. Hotel service excellent but room was a little outdated. Room walls had paint chipping. Breakfast was excellent and service was great. Lounge had great service, bartender was excellent and entertaining.

Review collected in partnership with DoubleTree by Hilton
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1Thank carloscZ6250JN
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your review and your candid feedback. We are continuously updating our hotel to meet all of our guests' expectations. Your comments about our team are appreciated. They definitely know how to extend superior hospitality!

Tampa, Florida
Reviewed November 29, 2016

Although we did not use the amenities of the hotel other than wifi, we like staying there because it is clean, quiet, comfortable, and you get cookies at check-in :) Complimentary breakfast would be nice, but they do have decent in-room coffee makers and there are lots of nearby places to eat.

Review collected in partnership with DoubleTree by Hilton
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3Thank BoxTurtle_12
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your review of our hotel and we are glad that you enjoyed your stay with us. Burchfield's restaurant is one of the best restaurants in Oak Ridge and I encourage you to try it out next time you are our guest. Our Bed & Breakfast package is a great deal and it enables you to enjoy breakfast...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Oak Ridge – Knoxville in the heart of Oak Ridge, Tennessee, 11 miles west of Knoxville, is Oak Ridge's premiere, full service hotel. Our modern hotel is adjacent to the American Museum of Science and Energy and Oak Ridge Associate Universities. Knoxville's McGhee Tyson Airport (TYS) is 30 minutes away by car. ... more   less 

Additional Information about DoubleTree by Hilton Oak Ridge - Knoxville

Address: 215 South Illinois Ave., Oak Ridge, TN 37830
Location: United States > Tennessee > Oak Ridge
Price Range: $103 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Oak Ridge - Knoxville 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline and Travelocity so you can book your DoubleTree by Hilton Oak Ridge - Knoxville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Oak Ridge - Knoxville Hotel Oak Ridge
Doubletree Oak Ridge
Oak Ridge Doubletree
Hotel Style:
#2 Business Hotel in Oak Ridge
#3 Romantic Hotel in Oak Ridge
#4 Family Hotel in Oak Ridge
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Questions & Answers

Questions? Get answers from DoubleTree by Hilton Oak Ridge - Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with odd numbers it will be facing away from the main road, less noise”
 of 5 bubbles Shelia1017, Nov 28, 2016 | Read review
“even numbered rooms face the park behind the property”
 of 5 bubbles globetrotter4949, Oct 21, 2016 | Read review
“Higher floors seem better”
 of 5 bubbles 175wardd, Sep 25, 2016 | Read review
“5th floor is concierge level and 4th floor is HiltonHonors level. The even numbers face the pool.”
 of 5 bubbles IowAndrew, Sep 11, 2016 | Read review
“higher floors and the north facing wing, away from street and away from sun”
 of 5 bubbles retireetraveller47, Jul 12, 2016 | Read review
5 of 5
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