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DoubleTree by Hilton Oak Ridge - Knoxville

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DoubleTree by Hilton Oak Ridge - Knoxville
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550 Reviews from our TripAdvisor Community

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Showing 542: English reviews
virginia
Level Contributor
148 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed one night at this Doubletree while on a business trip to Oak Ridge Labs. Hotel is an older property, but it is well maintained and the rooms were comfortable. Hotel had a nice indoor/outdoor pool, staff was friendly and the Executive Floor breakfast was very good. Very close to ORNL and a short ride from downtown Knoxville and the... More 

Helpful?
1 Thank steel5rings
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your nice review on TripAdvisor. I am glad that you enjoyed your time with us and were able to enjoy our many amenities. Thank you also for commenting on the friendliness of our team. It is my honor to be their leader and we want all of us guests to be happy ones! We look forward to... More 

Boulder, Colorado
Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here 2 nights for work trip. The online check in makes it easy. AC was great, bed and linens super comfy. Very quiet! Did not use the pool, nor any other facilities. Nothing exciting, but you will get a good sleep.

Helpful?
3 Thank jimmyihatetoregister
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you so much for taking the time to rate us on TripAdvisor. We appreciate your business! Our guests rave about our bedding and we are happy that you enjoyed your time with us. We look forward to being of service to you during any return visits to our area. More 

Oak Ridge, United States
1 of 5 stars Reviewed 1 week ago

This was by far the most disgusting hotel room I have ever stayed in. I had to call and have them come change my sheets at 10 pm. The mattress pad below was soiled with yellow stains and blood stains, it was so bad you could see it through the sheets. There were marks all over the walls, the bathroom... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sheree M
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

As you are aware, we acted immediately on every one of your aforementioned situations with your room. We have very stringent procedures in place to keep all the things that you mentioned from happening and I am sorry that you were inconvenienced. I personally inspected the room upon your departure and found it to be in excellent condition, possibly because... More 

Fairfax County, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good deal all around. Room was clean, pool was nice but we had to scoop out alot of leaves and dead bugs before kids would get in, just need a daily skim. Desk attendent couldnt help with simple request, had to come back later for someone trained. Overall a good stay.

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank L147ZCscottg
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

We are delighted that you enjoyed your time with us. With the seasonal late afternoon storms we have been experiencing, it has sure been a full time job keeping the pool in perfect condition for our guests. It is cleaned daily and sometimes two and three times a day! Please know that their is always a Manager on Duty 24/7,... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for the pool , it kept getting leaves in it , I just simply got them out , need to clean the sides and the rubber things where one can swim under , and some kind of a bumper needs to be put in place where you swim under and come up , concrete wall right over head... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank tamala c
Level Contributor
284 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great staff. Check in was quick and simple. The hotel decor can use some updating. Some of the lights in our room didn't have working switches. The plug in on the light was too small for my phone charger. It seemed like there were several things like that. It was clean.

Helpful?
2 Thank Kittyme2
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for your candid feedback. The good news is that we have an entire new lighting package for our rooms on order and installation should be completed by the end of the year. We are constantly renovating/updating to make our hotel the very best it can be. We appreciate your business and look forward to being of service to... More 

Valencia, Pennsylvania, USA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Love staying here, centrally located-we have family in the area. Pet friendly makes it easy in/out for our dog. (they put us on 1st floor, via my request) Very clean, love breakfast at Birchfield Restaurant. (located inside hotel).

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank kent0nz
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you for taking the time to rate us on TripAdvisor. We especially enjoy the fact that you loved our restaurant. We love it too! We appreciate your business and look forward to being of service to you during any return visits to our area. More 

Wilmington, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall very good stay loved the water pressure in the shower. Rooms are clean. I arrived late and the parking area was secure and so was the entrance. My stay extended over two days and it was a good experience.

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Elaine M
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

I am so glad that you enjoyed your visit with us. I appreciate you taking the time to rate us so highly. My guests' safety and security are one of my main priorities and I am thankful that you noticed. We look forward to being of service to you in the future. More 

Redwood City, California
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I found myself pleasantly surprised by this place. It hit the marks on this business trip, but just had those few extra tweaks to make the stay enjoyable rather than simply satisfactory. Helpful staff, nice Jack Daniels steak at the restaurant, clean and operational fitness room, small but pretty pool, easy access and parking, clean and spacious room. Should I... More 

Helpful?
2 Thank Sbrmatt
GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - Knoxville, responded to this review

Thank you, thank you, thank you! We appreciate guests like you who appreciate every little thing about our hotel. After all, DoubleTree is where the little things mean everything! Hopefully, we will see you soon. And yes, we have had 17 straight days of 90 degree or over temperatures, but Fall will be here soon and there are few places... More 

Baxter, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very pleased with our stay having no complaints. The staff was courteous, and our room nice and quiet. The pool area was fine. We also obtained a very good room rate. We would recommend this hotel to everyone.

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Paul S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Oak Ridge – Knoxville in the heart of Oak Ridge, Tennessee, 11 miles west of Knoxville, is Oak Ridge's premiere, full service hotel. Our modern hotel is adjacent to the American Museum of Science and Energy and Oak Ridge Associate Universities. Knoxville's McGhee Tyson Airport (TYS) is 30 minutes away by car. ... more   less 

Additional Information about DoubleTree by Hilton Oak Ridge - Knoxville

Address: 215 S Illinois Ave, Oak Ridge, TN 37830-6204
Location: United States > Tennessee > Oak Ridge
Price Range: $105 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Oak Ridge - Knoxville 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Expedia, Travelocity, Hotels.com, Odigeo, Hotwire and Priceline so you can book your DoubleTree by Hilton Oak Ridge - Knoxville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Oak Ridge - Knoxville Hotel Oak Ridge
Doubletree Oak Ridge
Oak Ridge Doubletree
Hotel Style:
#2 Business Hotel in Oak Ridge
#3 Romantic Hotel in Oak Ridge
#4 Family Hotel in Oak Ridge
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