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Comfort Inn

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Comfort Inn
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190 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Level Contributor
3 reviews
2 of 5 stars Reviewed 5 days ago NEW via mobile

If it weren't for Helen, behind the desk, I would have given this place a zero. Our room was loud. The ONE elevator smelled like old gym shoes. The bathroom was groudy, clean enough but surround pulling away from the was. Just yucky. Breakfast was sad. Brown black bananas, cereal all over the floor very in appetizing.

Helpful?
Thank Mary M
1 review
4 of 5 stars Reviewed 5 days ago NEW

I truly enjoyed my 3 day stay at Comfort Inn. The staff was very friendly and helpful. The breakfast was good. The room was very clean. The housekeeper was very helpful and friendly. The hotel was maintained very well. The bed was comfortable. I would definitely stay here again in the future.

Helpful?
Thank Chundra Sunshin... H
Greensboro, North Carolina
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was very easy to get to and there were places to eat and shop within walking distance. Our check-in was quick and easy. The desk clerk was very friendly. Our room was clean and good sized, with nice carpet, comfy chair, desk and chair, king sized comfortable bed (pillows were soft and some firm, I didn't feel a... More 

Helpful?
Thank retired1m2
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a review regarding your recent stay at Comfort Inn Oak Ridge - Knoxville. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the lack of Front Desk staff being unavailable during your needs throughout your stay on your recent visit. We have... More 

Athens, Tennessee
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Comfort Inn overnight on a business trip. The hotel was very well maintained. The room was very clean. The bed was comfortable and the room was quiet. The breakfast was good and fresh. The dining area was spacious and kept clean. The staff was friendly.

Helpful?
Thank ShadySpot
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to post this review regarding your recent stay with us. We strive each day with our team to provide accommodations that exceed our guests expectations and deliver exceptional hospitality service through each interaction. We are pleased that you encountered this during your stay. Thank you for your... More 

Sarasota, Florida
Level Contributor
170 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Did I stay at the same hotel that is being slammed? The front desk person was efficient, friendly and entertaining... The hotel is a newer indoor corridor design with a very welcoming lobby. Within walking distance are numerous dining choices of all prices and plenty of retail. This is a very picturesque well designed town center area. Perhaps I just... More 

Helpful?
Thank kahoru w
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to write and post this review regarding your recent stay with at our hotel. We pride ourselves in service to our guests and our team members work hard in operations to ensure our guests continue to experience this everyday. We are pleased that you encountered this during your stay with us.... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 5 weeks ago

We were very pleased with the Comfort Inn. We WILL stay there again... The pool was very nice, as was the breakfast offered. The only "complaint" I would have, would be... there should be a bathroom a bit closer to the pool... Just sayin!! But very pleasant experience overall.

Helpful?
Thank Mary T
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a review survey regarding your recent stay at our hotel. We pride ourselves in service to our guests and our team members work hard in operations to ensure our guests continue to experience this everyday. We are pleased that you encountered this during your stay with us. Please allow... More 

Lexington, Kentucky
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 23, 2016

We only stayed in Oak Ridge for one night, visiting friends and passing through. Thinking the $103 price for a king suite (after a 20% discount) meant this would maybe be a new or renovated hotel, I booked it. The only bright spot of our whole stay was the front desk. Christine was very friendly and helpful. Other than that,... More 

Helpful?
Thank Rekico80
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete a review regarding your recent stay at Comfort Inn Oak Ridge - Knoxville. Please allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the cleanliness, condition, pool being closed and breakfast items not adequately supplied issues on your... More 

morgantown wv
Level Contributor
4 reviews
2 of 5 stars Reviewed July 17, 2016

I have always been a fan of Comfort Inn who I've felt provides clean, comfortable rooms with competitive prices. I checked into this hotel after traveling all day and was told we only have one suite left... 129.00/king rm. The room smelled of smoke (100% smoke free hotel). The sofa in my King Suite...room 209 was dirty with stains so... More 

Helpful?
Thank cmorrisrn
Troy P, General Manager at Comfort Inn, responded to this review

Dear C Morris, Thank you for taking the time to complete a review regarding your recent stay at Comfort Inn Oak Ridge - Knoxville. First and foremost allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the odor, cleanliness issues and speed of check-in process on your recent visit. We have taken note... More 

Morrow, Arkansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 12, 2016

The hotel is clean and nice but the woman at the front desk checking us in named Helen is the rudest woman we have ever met. She was awful. She had papers spread everywhere, told us she was busy so we had to wait, the phone was ringing and she ignored it saying "how am I suppose to get damn... More 

Helpful?
2 Thank kellypriest166
Troy P, General Manager at Comfort Inn, responded to this review

Dear Kelly Priest, Thank you for taking the time to complete a review regarding your recent stay at Comfort Inn Oak Ridge - Knoxville. First and foremost allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the rudeness of our staff on your recent visit. I have shared your feedback with out Guest... More 

Kingsport, Tennessee
1 review
4 of 5 stars Reviewed July 6, 2016

Per website, check in time was 3pm. So after a long day of ATV riding at Windrock...arrived to check in at 3:15pm to take a much needed shower so that we could go out to dinner...only to be informed by the front desk person, that the room wasn't ready, & would be ready by 4. I asked why my reservation... More 

Helpful?
Thank tntravelers2016
Troy P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post a online review with feedback regarding your recent stay with us. First and foremost allow us to apologize for the inconveniences you experienced during check-in process. It appears during a recent website update, our Check-In time changed to a 3:00pm Check-In time...we have now resolved this issue to ensure no more guests... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Southern Hospitality, welcoming rooms and friendly service all at a great rate. The Comfort Inn hotel provides a warm, inviting atmosphere ideal for both business and leisure travelers. Guests at this Tennessee hotel will appreciate the conveniences provided by this modern property. All spacious guest rooms offer that home-away-from-home feeling and come with coffee makers, hair dryers, irons, ironing boards and cable television with free movie channels. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Stay with us the next time your travels bring you to Oak Ridge, Tennessee. ... more   less 

Additional Information about Comfort Inn

Address: 433 S Rutgers Ave, Oak Ridge, TN 37830-6766
Location: United States > Tennessee > Oak Ridge
Price Range: $88 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Comfort Inn Oak Ridge
Oak Ridge Comfort Inn
Hotel Style:
#1 Romantic Hotel in Oak Ridge
#1 Business Hotel in Oak Ridge
#1 Family Hotel in Oak Ridge
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