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Comfort Inn

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184 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Lexington, Kentucky
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We only stayed in Oak Ridge for one night, visiting friends and passing through. Thinking the $103 price for a king suite (after a 20% discount) meant this would maybe be a new or renovated hotel, I booked it. The only bright spot of our whole stay was the front desk. Christine was very friendly and helpful. Other than that,... More 

Helpful?
Thank Rekico80
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete a review regarding your recent stay at Comfort Inn Oak Ridge - Knoxville. Please allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the cleanliness, condition, pool being closed and breakfast items not adequately supplied issues on your... More 

morgantown wv
Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago

I have always been a fan of Comfort Inn who I've felt provides clean, comfortable rooms with competitive prices. I checked into this hotel after traveling all day and was told we only have one suite left... 129.00/king rm. The room smelled of smoke (100% smoke free hotel). The sofa in my King Suite...room 209 was dirty with stains so... More 

Helpful?
Thank cmorrisrn
Troy P, General Manager at Comfort Inn, responded to this review

Dear C Morris, Thank you for taking the time to complete a review regarding your recent stay at Comfort Inn Oak Ridge - Knoxville. First and foremost allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the odor, cleanliness issues and speed of check-in process on your recent visit. We have taken note... More 

Morrow, Arkansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is clean and nice but the woman at the front desk checking us in named Helen is the rudest woman we have ever met. She was awful. She had papers spread everywhere, told us she was busy so we had to wait, the phone was ringing and she ignored it saying "how am I suppose to get damn... More 

Helpful?
2 Thank kellypriest166
Troy P, General Manager at Comfort Inn, responded to this review

Dear Kelly Priest, Thank you for taking the time to complete a review regarding your recent stay at Comfort Inn Oak Ridge - Knoxville. First and foremost allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the rudeness of our staff on your recent visit. I have shared your feedback with out Guest... More 

Kingsport, Tennessee
1 review
4 of 5 stars Reviewed 3 weeks ago

Per website, check in time was 3pm. So after a long day of ATV riding at Windrock...arrived to check in at 3:15pm to take a much needed shower so that we could go out to dinner...only to be informed by the front desk person, that the room wasn't ready, & would be ready by 4. I asked why my reservation... More 

Helpful?
Thank tntravelers2016
Troy P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post a online review with feedback regarding your recent stay with us. First and foremost allow us to apologize for the inconveniences you experienced during check-in process. It appears during a recent website update, our Check-In time changed to a 3:00pm Check-In time...we have now resolved this issue to ensure no more guests... More 

Level Contributor
192 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 stars Reviewed 4 weeks ago

While it was a bit better than other Comfort Inns, for the area and for the type of hotel, it was too much money. Unfortunately, we didn't have much of a choice but eastern Tennessee seems to have too many hotels charging too much compounded by the fact that the state and local governments impose high taxes to avoid having... More 

Helpful?
Thank Mish_the_Fish
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guests, Thank you for taking the time to post a review regarding your recent stay with us. Your feedback is valuable to us and we will try to use this information to improve and continue in providing exceptional service to our guests. We are sorry for our rates being so competitively high in Oak Ridge, TN. Thank you... More 

Chattanooga, Tennessee
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 19, 2016

Rode Windrock and this place was recommended to us. The good: Location. Lots of stores, gas stations and places to eat. Check in was fast. Lots of parking. Room was spacious and clean. Comfortable bed. Price. The bad: The air conditioner worked but the hi/lo fan adjustment was broke (room 301). We heard they sold Windrock permits but the clerk... More 

Helpful?
1 Thank Pat P
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a review regarding your recent stay with us. We pride ourselves in service and strive each day to ensure our guests enjoy a comfortable and pleasant stay. We are pleased you encountered this during your stay with us. We apologize for the air conditioner adjustment not working on the... More 

Grayson, Georgia
Level Contributor
339 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed June 12, 2016

Looks great from the outside and the downstairs looks great. Rooms are ok, but the bathroom is tiny and don't look too close. Exercise room is in bad shape. Two pieces of equipment are broken. Pool has a closed sign on it- railing is loose & guests must sign a waiver to use it! No telling how long these two... More 

Helpful?
Thank katork
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete a review regarding your recent stay with us. First and foremost allow me to apologize on behalf of myself, staff and hotel for failing to meet your expectations. We are deeply sorry for the fitness center equipment and pool issues on your recent visit with us. We... More 

South Carolina
1 review
5 of 5 stars Reviewed June 12, 2016

We recently visited the area for a family function and we were totally pleased with our stay at Comfort Inn/Oak Ridge TN. The accommodations were fantastic; the breakfast was a full delicious breakfast, not just snacks. We had other family members pay far more at a nearby hotel for a lot less value than we received. Thank you for an... More 

Helpful?
Thank mrsdoc97
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete a review regarding your recent stay with us. We pride ourselves in service and strive everyday to ensure our guests enjoy a comfortable and pleasant stay as possible. We are pleased you encountered this during your stay. Thanks for staying with us, we really appreciate your business!... More 

Porter, Indiana
1 review
5 of 5 stars Reviewed June 11, 2016

I have stayed at most of the hotels in and around Oak Ridge and I have found my new home away from home. Everything about this hotel keeps meeting my expectations and the customer service of their employees is absolutely second to none! I run a customer service call center for a living and I would absolutely hire most of... More 

Helpful?
Thank soxfancm
Troy P, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete a review regarding your recent stay with us. We pride ourselves in service and strive everyday to ensure our guests enjoy a comfortable and pleasant stay as possible. We are pleased you encountered this during your stay. We are privileged to have such a great team of... More 

Beavercreek, Ohio
Level Contributor
117 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 17, 2016

Room was very clean. It was also clean fresh, non smoking, and recently redecorated. Parking was very secure, where we could see our car from room. Breakfast was hot and very well stocked with many choices. Employees were very nice.

Helpful?
1 Thank ARTHUR W
Troy P, General Manager at Comfort Inn, responded to this review

We would like to thank you for completing this review with such positive feedback and 5 out of 5 ratings on your recent stay. We pride ourselves in our service to our guests and our team members work hard in operations to ensure our guests continue to experience this everyday. We are pleased that you encountered this during your stay... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Southern Hospitality, welcoming rooms and friendly service all at a great rate. The Comfort Inn hotel provides a warm, inviting atmosphere ideal for both business and leisure travelers. Guests at this Tennessee hotel will appreciate the conveniences provided by this modern property. All spacious guest rooms offer that home-away-from-home feeling and come with coffee makers, hair dryers, irons, ironing boards and cable television with free movie channels. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Stay with us the next time your travels bring you to Oak Ridge, Tennessee. ... more   less 

Additional Information about Comfort Inn

Address: 433 S Rutgers Ave, Oak Ridge, TN 37830-6766
Location: United States > Tennessee > Oak Ridge
Price Range: $89 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Comfort Inn Oak Ridge
Oak Ridge Comfort Inn
Hotel Style:
#1 Business Hotel in Oak Ridge
#1 Romantic Hotel in Oak Ridge
#1 Family Hotel in Oak Ridge
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