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Motel 6 Newport

Travelocity$50*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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Motel 6 Newport
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88 Reviews from our TripAdvisor Community

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Showing 86: English reviews
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Cleveland, Tennessee
Reviewed February 12, 2017 via mobile

This hotel was awesome!!! The staff is outstanding and makes you feel like part of the family. They go out of their way to make you feel welcome. Andy is an amazing GM!! Only downside is they need to offer breakfast and the hallways carpets have a funky color.

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Helpful?
Thank HojoCleveland_Mgmt
TammyR89, Guest Relations Manager at Motel 6 Newport, responded to this review

Thank you for the wonderful review. Our staff will be excited to hear that they made you feel like part of the family. Our main goal is for our guests to feel welcome and have a relaxing stay. We hope to have you as our guest again soon.

Beaufort, South Carolina
Reviewed October 18, 2016

My family had to evacuate due to Hurricane Matthew and this is the only hotel that we could find that would allow cats. We had a 2- full size bed- room. The room was TINY. The bathroom was also small. There was no refrigerator or microwave in the room. The bathmat for the tub was discolored- supposed to be white...

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Helpful?
Thank QuadTB
TammyR89, Guest Relations Manager at Motel 6 Newport, responded to this review

I am sorry to hear that your stay was less than satisfactory. We appreciate the candid feedback and your comments will be addressed with the appropriate management and staff. Thank you for choosing Motel 6.

Reviewed September 3, 2016

The hotel smelled really bad and there was a air freshener stuck in the air con vent. The bathroom door would not close and the smoke detector was dangling from the ceiling. the hotel reeked of smoke.

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Helpful?
Thank Lori S
TammyR89, Guest Relations Manager at Motel 6 Newport, responded to this review

I am sorry that your experience with our hotel was not satisfactory. Your comments will be shared with the appropriate staff and management, and steps will be taken to correct these issues. Thank you for taking the time to let us know about your stay.

Gaffney, South Carolina
Reviewed August 24, 2016

This is typical for Motel 6. Could stand having the carpets cleaned (steamed). Laundry is on the Second floor and reeks of Cigarette smoke. If you are a Non-Smoker ask for the First Floor. Pool is clean. Weekends the pool is occupied by the Locals. OK for a short stay and is clean enough. WiFi is Free and works. Mini-Fridge...

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Helpful?
Thank kf1pbob
TammyR89, Guest Relations Manager at Motel 6 Newport, responded to this review

Thank you for your comments. They will be helpful during our improvement process. I apologize for the issues you experienced with the carpet and smoke odor. It is nice to hear that otherwise you had a good stay. I hope you will continue to choose Motel 6 Newport for your future reservations.

Haslett, Michigan
Reviewed August 5, 2016 via mobile

This motel was filthy, smelled bad, and was noisy. A barefooted crowd was gathered around the front door smoking, the person who checked us in was practically comatose, the room was tiny, and we had to close the bathroom door so the cats wouldn't get into the dried blood on the counter. It was severely overpriced for the services rendered....

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Helpful?
Thank BrendaBKO
6Team, Brand Experience Team Member at Motel 6 Newport, responded to this review

Brenda, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. Motel 6 standards for quality rest on our promise to offer the...

Tennessee
Reviewed August 5, 2016

Unfortunately, this Motel 6 has gone down hill badly! There is a front desk employee named Spencer Ivey that is terrific with a great personality and has complete knowledge of this area and how to treat guests. We have stayed here many times in the past and the staff and the motel conditions were good, however, since a new owner...

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Helpful?
Thank docsgirl
6Team, Brand Experience Team Member at Motel 6 Newport, responded to this review

Dear Guest, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. Motel 6 standards for quality rest on our promise to offer...

Reviewed July 31, 2016

My family and I stayed in a two bedroom suite for one night on our way back to Kentucky. Normally we would have gotten a single room with two beds, but the only other room available that night just had a queen. Definitely not complaining! The room was great and appeared to have just been redone. The carpet looked brand...

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Helpful?
Thank Jamie N
TammyR89, Guest Relations Manager at Motel 6 Newport, responded to this review

Thank you for the 5 star review and nice comments. We are very glad that you enjoyed your stay with us. Thank you for choosing Motel 6 Newport. We look forward to having you as our guest again soon.

Lansing, Michigan
Reviewed July 1, 2016

The wait to check in was 15 minutes. The front desk clerk was working alone and the phone was ringing off the hook. Since it was pouring raining outside and the hotel is off the highway that was understandable. The hotel is old and it showed. As we turned on the light in the room roaches ran up the wall...

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Helpful?
Thank Catherinejones327
TammyR89, Guest Relations Manager at Motel 6 Newport, responded to this review

I would like to thank you for letting us know about the issues you experienced as our guest. Your comments have been discussed with the appropriate staff and management and they are looking into it. It is Motel 6 Newport’s goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive...

Tennessee
Reviewed June 14, 2016

All Motel 6s offer basic rooms at reasonable prices. If you aren't looking for the Ritz, this Newport Motel 6 is a good choice. The young man at the desk was friendly and efficient and assigned us connecting rooms, a convenience we hadn't thought to request. Coffee was available in the lobby, and one of our two rooms was equipped...

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Helpful?
1Thank vcv
hixnewport, Guest Relations Manager at Motel 6 Newport, responded to this review

Thank you for the kind comments. Our staff will enjoy hearing that you had such a nice stay. I apologize for the odor in the hallway and have discussed this with our housekeeping department. Please let your friend know that we appreciate the recommendation and loyalty. We look forward to the opportunity to serve you again.

Spartanburg
Reviewed June 10, 2016

Room was clean but small and had the very basic furniture. Bring your oun shampoo and kleenex. No charge for pets. Could not get the free wifi to to connect. The beds were comfortable. The sink backed up during the night.

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Helpful?
1Thank 915franciss
TammyR89, Guest Relations Manager at Motel 6 Newport, responded to this review

Thank you for letting us know about your stay. I am happy to hear that you had a comfortable night's sleep. However, I would like to apologize for the issues with the internet and sink. I have reported these issues to our maintenance department, and they are working to correct them. It is our goal to consistently provide superior service...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
Official Description (provided by the hotel)
The Motel 6 Newport, TN - Kids stay free! We offer high-speed Internet connection in all rooms, interior corridors, outdoor pool and hot tub, guest laundry, free local calls, free morning coffee! And pets are allowed! ... more   less 

Additional Information about Motel 6 Newport

Address: 255 Heritage Blvd, I-40 at Exit #435, Newport, TN 37821
Location: United States > Tennessee > Newport
Price Range: $56 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Newport 2*
Number of rooms: 66
Reservation Options:
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Also Known As:
Motel Six Newport
Newport Motel 6
Newport Motel Six
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Questions & Answers

Here's what travelers have asked, with answers from Motel 6 Newport staff and other travelers.
2 questions
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Moristown TN.
10 months ago

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Questions? Get answers from Motel 6 Newport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay on First or Third Floors if you are a Non-Smoker.”
kf1pbob, Aug 24, 2016 | Read review
“My advice is not to stay here.”
docsgirl, Aug 5, 2016 | Read review
“Don't stay here!!!”
Catherinejones327, Jul 1, 2016 | Read review
“Ask to check the room before paying for it.”
midwestmomtv, Mar 17, 2015 | Read review
“I was surprised even though my room faced the highway, it was real quiet!”
milliejudd, Jan 2, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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