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We absolutely loved staying here. We went for a long weekend and wanted to be close to Gatlinburg and Pigeon Forge but far enough out that we didn't have to deal with the traffic and crowds. The room was great, nice and spacious and very...More
Stayed 1 night, front desk clerk was pleasant. Room was a good size and clean, but there was a lot of dust on the bathroom door. I really wasn't worried about it though. Breakfast had lots of choices, pancake machine was a hit!More
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 4 days ago
We are very happy that you enjoyed your stay with us. Your opinion is very important to us! I would like to apologize for the dust on your bathroom door! If you are ever back in this area again we would love to have you...More
On a one-night stay while traveling, I appreciated Austin saving one of the last remaining rooms for us until we arrived late at night. He also directed us to a nearby restaurant (Sagebrush) that stayed open late where we enjoyed a delicious meal. While the...More
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 3 weeks ago
Thank you so very much for the kind review about our hotel. We are very pleased that you enjoyed your stay. We hope that if you are ever back in this area that you will stay with us again! We take great pride in knowing...More
Stayed here 1 night. Was grateful bed was comfy and mattress not old. Was disgusted with dirty doors, walls, knobs everywhere. breakfast was the usual fare with fake eggs which are fairly disgusting. Will not plan on returning here.More
Response from hixnewport, Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded June 15, 2017
I am deeply sorry for the inconvenience you experienced during your stay. I can assure you that these problems have been taken care of. We do appreciate your business, and we hope that if you are ever traveling through this area that you will stay...More
Nothing puts a damper on the day like horrible customer service. This place was built for that. The front desk man refused to help us with our points for that night. The manager at the desk referred us to the reservation line. It was called...More
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded May 24, 2017
I am sorry that a room upgrade was not available. We were very busy and did not have any upgrades available. I am sorry that the reservation center led you to understand that we could offer upgrades. Reward nights must be reserved either online or...More
$117 - $182 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Holiday Inn Express Hotel And Suites Newport South