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Holiday Inn Express Hotel & Suites Newport South

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Holiday Inn Express Hotel & Suites Newport South
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128 Reviews from our TripAdvisor Community

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Showing 127: English reviews
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

New, clean and inviting. Room was large and beds very comfortable. The free breakfast was like most but the selection was fresh and adequate. The pool was clean and refreshing. It is open until 10pm. Mountain views everywhere.

Helpful?
Thank Chad S
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for the kind comments. I am glad to hear that you enjoyed your stay and our beautiful Smoky Mountains. It was an honor to have you as our guest, and we look forward to your next visit. More 

Springfield
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel, but showing some signs of wear such as carpet stains and nicks on the desk. A significant upgrade would be cement to the parking area instead of stepping stones. Pretty hard to pull a suitcase over stepping stones. The pool was clean and sparkling though we did not try it out. The location was back from the highway... More 

Helpful?
Thank travelhappyj
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for your comments. We are hoping to make some improvements to the stepping stones within the next few months. It is nice to hear that you were able to rest. Hopefully you will be able to enjoy the pool on your next trip. More 

Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed during a visit to Pigeon Forge. It was a little far out for us, but that was ok. We needed a suite with a pullout couch due to our 19&17 yr olds. We pulled out the couch to find literally 2 out of the 10 springs on the bottom to secure and stabilize the bed. Called down to front... More 

Helpful?
Thank Christopher B
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

I would like to thank you for letting us know about the issues you have experienced as our guest. I am very sorry for these issues. I can assure that they have been addressed with our staff and appropriate action taken. It is the Holiday Inn Express and Suites Newport South’s goal to consistently provide superior service and accommodations and... More 

Level Contributor
5 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

When you first walk into the hotel it seems like a nice place management was respectful. Once we got to the room I had stayed in which was room 205 the door was stuck I had to slam into it also in order to shut the door, I also had to slam into the door again to make sure it... More 

Helpful?
Thank Megan B
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

I would like to apologize for the issues you experienced as our guest. Your comments have been discussed with the appropriate staff and management. Your feedback will help us to ensure that steps are taken to make the necessary changes to improve and provide the superior service our guests expect. More 

Clarksville, Tennessee
Level Contributor
32 reviews
7 hotel reviews
5 of 5 stars Reviewed May 23, 2016

Very professional staff. Liked the very comfortable beds that had extra pillows on the beds. The breakfast was very tasty and we loved the location. It was close to all stores and restaurants. Was a very pleasant stay and would stay there again.

Helpful?
Thank quala2016
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for the kind remarks. It was an honor to have you as our guest. We look forward to serving you in the future. More 

Willis, Virginia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 20, 2016

Very good experience staying here. We were headed to Gatlinburg for the weekend but could not find a room in Gatlinburg until the next night. Called ahead and booked a room. We will most definitely do Holiday Inn Express again. Exceptionally clean, quiet and close to a lot of places to eat. Very comfortable beds and very modern look and... More 

Helpful?
Thank Becky C
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

It is great to hear that you enjoyed your stay. We are happy that we were able to accommodate you. If we can be of assistance in the future, please let us know. More 

Springfield, Illinois
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 31, 2016 via mobile

We stayed 1 night on our way through Tennessee. It was easy on/off the Interstate, with some dining options nearby. Our room was clean and quiet. Breakfast was typical "free" items. Overall, we would stay again if traveling that way. Reasonable room rates.

Helpful?
Thank Northernillgirl
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for taking the time to let everyone know about your stay. Your kind comments are appreciated. We hope to have the opportunity to serve you again. More 

Floodwood, Minnesota
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 30, 2016

We were traveling home from FL. and thought we may stay in Ashvellie however I couldn't find many vacancies at places we like to stay so drove on to Newport. So happy we did. Very reasonably priced $99 with AAA discount. Lovely inside. No offensive smells. Good breakfast choices. We had a 4th floor room. The room was clean. Beds... More 

Helpful?
Thank Moberglake
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

We are also glad that you stayed with us. It was nice to have you as our guest. Your comments are appreciated and will be beneficial in our decision making. The opinion of our guests is always valuable. Thank you for choosing to stay with us. More 

Hartford, Connecticut
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 21, 2016

We were to spend several day there, but checked out after two nights. They have a salt water indoor pool, which we were looking forward too use, but it seemed to cool for us to enjoy it. Plus the lights were off during the day making it an gloomy looking place which was not inviting. The room had three dim... More 

Helpful?
Thank wp912
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Dear wp912, Thank you for taking the time to post a candid review of our property. We are pleased that you had a pleasant stay with us and regarded our room amenities, location convenient to the interstate and restaurants to be good. On the other hand, we are sorry that we fell below your expectations especially on the room lighting... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 2, 2016

We rented a junior suite with 2 queen beds. The beds were great and the room allowed us to choose firm and soft pillows which was great! Each member of my family got to choose their own pillow firmness. It may not seem like much, but it makes all the difference. The staff was courteous and the common areas were... More 

Helpful?
Thank Piddysmom
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for your comments. It is nice to hear the amenities that our guests prefer and what makes their stay more enjoyable. We hope you will continue to choose Holiday Inn Express. More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The newest addition to the Foothills of Smoky Mountains, is the Holiday Inn Express & Suites Newport, Tennessee! We are conveniently located to I-40 at exit 435, just a short drive to Gatlinburg, Pigeon Forge, Smoky Mountains National Park, Knoxville and The University of Tennessee. With our world class service and many restaurants within walking distance, you ll discover why our guests have selected us as their preferred hotel in Newport! This state-of-the-art 100% smoke-free hotel features special in room amenities such as free high-speed Internet access and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our indoor heated swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interests: Companies:, Bush Brothers Newport, Con-agra Newport, Tennessee Valley Authority, and AeroPro LLC. Hospitals: Baptist Hospital of Cocke County, Cherokee Health Systems, and Mariner Health of Newport. Universities: University of Tennessee, Walter State Community College, & Pellissippi State. Local Attractions:Smoky Mountains National Park, Ripley s Aquarium of the Smokies, Cherokee Casino, White Water Rafting, Bristol Motor Speedway, and Ober Gatlinburg. Stay Smart at the Holiday Inn Express and Suites Newport, TN. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Newport South

Address: 1022 Cosby Hwy, Newport, TN 37821-7321
Location: United States > Tennessee > Newport
Price Range: $119 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Newport South 2.5*
Number of rooms: 71
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Also Known As:
Holiday Inn Express Hotel And Suites Newport South
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