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Union Station Hotel, Autograph Collection

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#37 of 154 Hotels in Nashville
Certificate of Excellence
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Union Station Hotel, Autograph Collection
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975 Reviews from our TripAdvisor Community

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Showing 966: English reviews
Washington State
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Having said that, I can see where others may not have been as happy. The hotel itself is gorgeous and in a fairly good location to see other things on foot. But the renovation they are doing, which is necessary, is an inconvenience to some staying there. And as it is an expensive stay, should have comensurate costs. The building... More 

Helpful?
2 Thank msdixiejo
Atlanta, Georgia
Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I am a "Railfan" and will go out of my way to see trains and train stations. When I heard about this hotel from a friend I had to go. I drove 300 miles just to stay at this hotel overnight and was not disappointed. Driving up to the hotel reminded me of my childhood when I used to take... More 

Helpful?
1 Thank rwhatzo
Pittsburgh, Pennsylvania
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is stunning, especially with a 5th floor room overlooking the lobby. All of the staff was friendly and helpful. Close enough to the sites of downtown, yet far enough away to feel comfortable.

Helpful?
1 Thank Keith B
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear Keith B, Thanks for the great review. As we near the end of our transformation, guests can begin to see and feel a new vibe at Union Station, one that includes intriguing art, a rich history and a true music experience. Glad you enjoyed your stay with us. Sincerely, Mike Nelson General Manager More 

Colorado
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is currently (and probably for the next two or three months) undergoing a major renovation. There is dust and debris everywhere and you have to share a slow elevator with construction crews. The rooms, which we paid $550 a night for, are unfinished. The door knob fell off when we tried to leave the room. the safe was... More 

Helpful?
1 Thank bahjr
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear bahjr, Your experience was definitely influenced by not only the hotel's own renovation but also the construction going on next door that welcomed you to Nashville and the hotel. I am happy that Terry, our maintenance technician, was responsive to your needs and was in the room when the door handle issue occurred. Some items were definitely missed in... More 

Bluffton, South Carolina
Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a GREAT property operated by Marriott by the "Autograph Collection". Although it was under a major renovation during my stay, it did not matter. I loved this property and will make it my "go to" lodging of choice any time I am in Nashville. What a great building and wonderful piece of history. And . . . it... More 

Helpful?
2 Thank ForrestHBrown
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear ForrestHBrown, Union Station is a great location for any student of ferroequinology and a great location to start your exploration of Music City. Thanks for the recommendation and we look forward to welcoming you aboard on your next visit. Sincerely, Mike Nelson General Manager More 

Santa Clara, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We chose to stay at Union Station Hotel as a special treat. Three years ago, when we were Nashville residents, we were resting our feet in the Union Station Hotel lobby during a downtown walking adventure, when my husband proposed! Shortly thereafter, we had to move to California, so, since this was our first visit to Nashville since the move... More 

Helpful?
1 Thank Molly W
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear Molly W, We are so happy to forever be a part of your life story and are honored to have hosted you at Union Station to celebrate the beginning of the magic. If you find yourself in Music City again, please let us know so that we can craft a stay just for you. At your service, Mike Nelson... More 

Port Saint Lucie, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

By far the worst experience we have ever had. No mention previously of renovation, no discounts for Marriott Members, customer service non existent, the room looked out to homeless people living in cardboard boxes under overpass. A make shift bar restaurant and front desk. We complained and wrote to the hotel, both ignored. Seems like when under construction, the hotel... More 

Helpful?
1 Thank robertriccio
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear robertriccio, This is not the memory we want our guests to have. If you find yourself traveling north from Florida again, please contact me so that we can replace your memories. Sincerely, Mike Nelson General Manager 615-620-5660 More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A spectacular hotel, a spectacular staff, and a marvelous renovation of a historic building! We had the opportunity to stay in one the newly changed rooms and absolutely fell in love with it. They have an exclusive floor that is a brand new design and just screams elegance and luxury. My wifes favorite part was the wall behind the bed... More 

Helpful?
1 Thank JimmyDv39
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear JimmyDv39, Union Station edges closer to finishing its transformation and your review is the first to provide a hint at what is happening. The redefined rooms offers a variety of textures - cotton, leather, cowhide, metal, wood and more - and defintely provides a more sophisticated and elegant feel. We look forward to having you back again soon. Sincerely,... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Before arriving at the Union Station Hotel, we were concerned because we had read some reviews on TripAdvisor that there was major remodeling going on and it was causing excess noise and disturbance around the hotel. I was able to leave a message for the hotel GM, Mike, and he called me back promptly and spoke with me in detail... More 

Helpful?
3 Thank Patricia J
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear Patricia J, Thank you for sharing your story online. Our staff understands how the transformation can impact a hotel stay and I applaud your efforts to reach out and get the scoop before you arrived at Union Station. We are glad you enjoyed your stay with us and we look forward to having you back soon. At your service,... More 

Elverson, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Stayed here before a few years ago so thought I would try it again. What a mistake. Hotel is under construction which normally I can deal (this was not compacted when we booked through them via the phone) with expect that they start work at 7am, the place is a hot mess and they don't feel the need to clean... More 

Helpful?
1 Thank Ridemybike4life1997
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear Ridemybike4life1997, The transformation project is progressing and we are eagerly anticipating its completion at the beginning of October. As the hotel features an open lobby, open staircases and a solid cement, brick and limestone foundation, the sights and sounds of the work do make their way around the hotel. We are looking forward to its completion and to showcasing... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
UNION STATION, A DOWNTOWN NASHVILLE HOTEL | Discover the energy and excitement of downtown Music City while indulging in the historic luxury of Union Station Hotel, An Autograph Collection property. Originally built as a majestic railway station in 1900, this landmark hotel captures America’s great railroad era in a splendidly restored setting that reflects the timeless grandeur of the Victorian age with contemporary luxury. In a city full of legends, this one reigns supreme. Our central location on Broadway in downtown Nashville is ideal whether you are in town to enjoy the Music City honky tonks or attending an event at Vanderbilt University. We are adjacent to the Frist Center for the Visual Arts and just steps from many of Nashville’s top attractions, like Ryman Auditorium and Nissan Stadium (formerly LP Field), ensuring easy access to the very best Nashville has to offer. Boasting an array of impressive venues and outstanding service, Union Station is one of the premier hotels in downtown Nashville, TN for meetings, weddings and milestone events. Our Nashville boutique hotel features 12,000 square feet of elegant event space that can accommodate up to 500 guests. From flexible conference rooms to our stunning atrium lobby and covered outdoor Veranda, our distinctive venues and coveted downtown location will set the stage for an unforgettable experience.Union Station Hotel, Autograph Collection is located In the business district in central Nashville. There are no other Nashville hotels that compare to Union Station's stunningly restored, 100 plus year-old railway station. ... more   less 

Additional Information about Union Station Hotel, Autograph Collection

Address: 1001 Broadway, Nashville, TN 37203-3113 (Formerly Union Station - A Wyndham Historic Hotel)
Location: United States > Tennessee > Nashville
Price Range: $276 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Union Station Hotel, Autograph Collection 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Union Station Wyndham Historic Hotel
Wyndham Nashville
Nashville Wyndham
Hotel Style:
#10 Luxury Hotel in Nashville
#11 Family Hotel in Nashville
#29 Business Hotel in Nashville
#31 Romantic Hotel in Nashville
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