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Union Station Hotel, Autograph Collection

#48 of 155 Hotels in Nashville
Certificate of Excellence
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Union Station Hotel, Autograph Collection
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949 Reviews from our TripAdvisor Community

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Showing 941: English reviews
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Union Station Hotel is just simply beautiful. We stayed there without reservations as it was a last minute decision to stay the night. Everyone was so friendly and very accommodating. The hotel it self is so beautiful with the stain glass and a clock larger than life. So many things to take in as soon as you walk into the... More 

Helpful?
Thank Dorie H
Davenport, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We spent 3 nights in Nashville in July for our first visit ever to Tennessee! We are Marriott members so chose this autograph hotel. The location was great - just about a 10 minute walk down Broadway to the honky tonks & waterfront. The valet staff enthusiastically gave us a warm welcome & were fun to see and visit with... More 

Helpful?
1 Thank Coshna
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear Coshna, Union Station is indeed full of history and stories, it is located in the heart of Nashville and the experience walking into the hotel is definitely cool and awesome. The unique experience of Union Station is currently being transofrmed and the lobby will become an even more inviting place where people can gather to share, visit and enjoy... More 

Chattanooga, Tennessee, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

After staying at this hotel a couple of other times and having a good experience, this last visit was quite disappointing. The room was nice, well appointed and clean. However we had multiple problems with our key as the card reader was malfunctioning- this was very inconvenient and caused several delays and several trips to the front desk. We had... More 

Helpful?
Thank Desiree T
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear Desiree T, As you have been a loyal follower of Union Station, I'd like to ensure that we have an opportunity to create positive memories on your visits to Nashville. Please feel free to reach out to me directly to discuss your experience and the possibilities for a return visit. At your service, Mike Nelson General Manager 615-620-5660 More 

Livermore, California
Level Contributor
128 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 1 week ago

The Union Station Hotel in Nashville is a renovated old train station. They do a great job of maintaining the character of the building inside and out, with many wonderful decorative touches of its past life as a train station. The guest rooms are odd. Very small bathrooms (smaller than most I've encountered in Europe). The most awkward space is... More 

Helpful?
Thank tkwitt
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear tkwitt, As Union Station is a former train station, the transformation to hotel in 1986 provided resulted in each room being unique, including some bathrooms with pedestal sinks and some with large countertops. I am glad you enjoyed the building's character and decor and our convenient locationto the heart of Nashville. Sincerely, Mike Nelson General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I've been a Marriott Platinum rewards member for 6 years now and have probably only complained twice ever about my accommodations. Unfortunately, this was one of them. I love unique hotels and didn't mind that I was given an extremely small room, especially when my co-worker got a much larger suite for the same price. The lobby was absolutely beautiful... More 

Helpful?
Thank Jason M
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear Jason M, We have a unique and distinctive hotel that is undergoing a transformation beginning this month and we are excited about our opportunities to created treasured experiences for each guest. Thank you for your feedback; we are excited to have a new housekeeping manager coming on board and will share your feedback. Sincerely, Mike Nelson General Manager More 

Tokyo
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed my time at Union Station Hotel – Staff went above and beyond what I had anticipated. From the Valet to the Front Desk, I was met with positive, customer–friendly attitudes. Good value, too, when compared with other options in central Nashville. Would stay here again. Loved the architecture and styling, something you don't hear too often anymore.

Helpful?
Thank wandererer151
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear wandererer151, Thanks for sharing your experience with us; we are pleased to know that you will come back and stay with us again. Gald you enjoyed the atmosphere, the people, the service and the architecture. Sincerely, Mike Nelson General Manager More 

Herndon, Virginia
Level Contributor
205 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
1 of 5 stars Reviewed 1 week ago

Terrible room experience cannot be offset by a terrific old building. It took 3 tries to get an acceptable room on check-in; the first was an inside room facing the atrium with no natural light; the second was too small; the third was ok until that night when the a/c would not cool the room and sounded like a bus... More 

Helpful?
Thank ontheroadforgci
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear ontheroadforgci, As Union Station was originally built as a train station and converted to a hotel in 1986, each of our 125 rooms is unique in design, style and size and each afford different views depending on the location in the building. Matching our guests preferences with a room type sometimes takes more than one try and we always... More 

Nashville, Tennessee
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a gorgeous hotel and just a little bit away from hectic downtown area while still being downtown. We were there for 3 nights for a meeting and they handled all that very well. It is always fun to stay in such historic hotels.

Helpful?
Thank Titan27
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear Titan27, Staying at Union Station is fun and does provide a unique experince unlike any other in Nashville. At 116 years old, it still retains it original beauty and majesty both on the inside and the outside. Thanks for the great review. Sincerely, Mike Nelson General Manager More 

Madison, Wisconsin
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Union Station is indeed historic as the transformation of the old Nashville train station into a hotel. The lobby is truly awe inspiring in its scale and configuration. The staff is knowledgeable and helpful. But.....but.....the rooms are very much in need of an upgrade. The bathrooms are worn and the plumbing system awful; I had the distinct experience of... More 

Helpful?
Thank rgsmsn
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear rgsmsn, Another transformation is coming to Union Station. Our new fitness center opens this month and the refashioning of our guest rooms starts next month. Thanks for sharing your experience and for recognizing our helpful staff. Sincerely, Mike Nelson General Manager More 

Boston, Massachusetts
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We did not stay at Union Station Hotel, but visited to have brunch at Prime 108, the restaurant there, on a Sunday morning. This gorgeous spot is absolutely worth taking in for its beauty alone. The Tiffany-style glass ceiling in the main lobby is spectacular, and the lobby retains much of the luxury of a time when the wealthy traveled... More 

Helpful?
Thank KateLDB172
Mike N, General Manager at Union Station Hotel, Autograph Collection, responded to this review

Dear KateLDB172, There's no place like Union Station in Nashville! The architecture, the history, the vibe, the location, the service and the food all add up to one great experience. Glad you had the fried chicken, gravy and biscuits.....next time you will have to try our grits! Happy travels. Mike Nelson General Manager More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
UNION STATION, A DOWNTOWN NASHVILLE HOTEL | Discover the energy and excitement of downtown Music City while indulging in the historic luxury of Union Station Hotel, An Autograph Collection property. Originally built as a majestic railway station in 1900, this landmark hotel captures America’s great railroad era in a splendidly restored setting that reflects the timeless grandeur of the Victorian age with contemporary luxury. In a city full of legends, this one reigns supreme. Our central location on Broadway in downtown Nashville is ideal whether you are in town to enjoy the Music City honky tonks or attending an event at Vanderbilt University. We are adjacent to the Frist Center for the Visual Arts and just steps from many of Nashville’s top attractions, like Ryman Auditorium and Nissan Stadium (formerly LP Field), ensuring easy access to the very best Nashville has to offer. Boasting an array of impressive venues and outstanding service, Union Station is one of the premier hotels in downtown Nashville, TN for meetings, weddings and milestone events. Our Nashville boutique hotel features 12,000 square feet of elegant event space that can accommodate up to 500 guests. From flexible conference rooms to our stunning atrium lobby and covered outdoor Veranda, our distinctive venues and coveted downtown location will set the stage for an unforgettable experience.Union Station Hotel, Autograph Collection is located In the business district in central Nashville. There are no other Nashville hotels that compare to Union Station's stunningly restored, 100 plus year-old railway station. ... more   less 

Additional Information about Union Station Hotel, Autograph Collection

Address: 1001 Broadway, Nashville, TN 37203-3113 (Formerly Union Station - A Wyndham Historic Hotel)
Location: United States > Tennessee > Nashville
Price Range: $282 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Union Station Hotel, Autograph Collection 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Union Station Wyndham Historic Hotel
Wyndham Nashville
Nashville Wyndham
Hotel Style:
#11 Family Hotel in Nashville
#11 Luxury Hotel in Nashville
#29 Business Hotel in Nashville
#31 Romantic Hotel in Nashville
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