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Union Station Hotel, Autograph Collection

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Traveler (285)
Room & Suite (59)
Dining (11)
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Overview
  • Excellent67%
  • Very good19%
  • Average7%
  • Poor4%
  • Terrible3%
Travelers talk about
“beautiful hotel”(41 reviews)
“foot ceilings”(13 reviews)
“glass ceiling”(6 reviews)
Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Reviews (367)
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364 results
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236
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LanguageEnglish
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236
71
28
17
12
Show reviews that mention
All reviewsbeautiful hotelfoot ceilingsglass ceilingthe flying saucerlobby levelgorgeous lobbyfloor roomlower broadwaybridgestone arenafavorite hotelwalking distancethe location is perfectvalet staffhonky tonksvalet parkingupon checkdowntown nashville
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1 - 5 of 364 reviews
Reviewed 4 days ago via mobile

Easy walk to the Ryman, CMHOF, art museums, Broadway spots. Jennifer is a gem. She gave us great tips for getting around as well as some local lore. Steeped in history. One of my favorite A/C hotels. Be aware that Tennessee has a 15% tax...More

Thank Dorothy S
Reviewed 4 days ago

This is a truly amazing hotel, from the moment you rock up to the moment you leave, this is opulence on the grandest scale. The hotel is part of the autograph collection and boost AAA Four Diamond Award. Our room was modern, with an eclectic...More

Thank Digboo22
Reviewed 5 days ago

We stayed at this hotel for the first 2 nights of our honeymoon. The hotel was clean and the personnel were friendly. The hotel itself was very pretty as it is very old. It is also apparently haunted which we didn't know before we booked,...More

Thank JD A
Reviewed 6 days ago via mobile

Ideally located within walking distance of the chaos of Nashville and the classy restaurants and bars of the Gulch. Helpful, staff, good dining recommendations. Easy valet parking. Would recommend this hotel 100%

1  Thank Karen G
Response from Mike N, General Manager at Union Station Hotel, Autograph CollectionResponded 5 days ago

Dear Karen G, Thank you for the 100% recommendation! Happy to hear you enjoyed your stay with us, appreciated our helpful staff, and took advantage of our great location in the heart of Music City. Sincerely, Mike Nelson General Manager

Reviewed 1 week ago via mobile

You literally cannot build a hotel like this... the architecture and natural beauty of this hotel is unmatched! Spacious, clean rooms that are meticulously maintained. Also, the restaurant is amazing! Our server, Matt, was proactive and very accommodating to our party of 7 (3 kids...More

Thank Zach N
Response from Mike N, General Manager at Union Station Hotel, Autograph CollectionResponded 5 days ago

Dear Zach N, Glad you loved our building as much as we do! You are right about not being able to, or at least not having the desire to, build things like Union Station anymore. Our historic hotel was originally built as the train station...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
$261 - $641 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Nashville
#29 Business Hotel in Nashville
#31 Romantic Hotel in Nashville
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$261 - $641 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Nashville
#29 Business Hotel in Nashville
#31 Romantic Hotel in Nashville
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (285)
Room & Suite (59)
Dining (11)
Business Center & Event Rooms (4)
Questions & Answers
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TracyYMonroe_CT
April 12, 2018|
AnswerShow all 5 answers
Response from Christopher C | Property representative |
Hello! Although we do not have a shuttle service, we are a quick taxi, Uber, or Lyft ride away from the airport. A taxi is a flat rate $25, + $1 for each additional passenger. Uber and Lyft vary but tend to be lower priced... More
1
Vote
SnAnS
January 19, 2018|
AnswerShow all 6 answers
Response from Eric H | Property representative |
Thank you for your inquiry. We do not have a club level nor club level lounge in this hotel. Because of the historic nature of the property a club level Lounge was designed for Union Station Hotel Nashville. Thank you for... More
0
Votes
HighclereC
January 2, 2018|
AnswerShow all 6 answers
Response from DrMarc9491 | Reviewed this property |
Hi Highclere, hope this note finds all things well with you. There is coffee in the dining area, however in checking with the hotel, they mentioned that there is a Keurig coffee maker in each room. Hope this is helpful... More
2
Votes
Room Tips
"Take a chance on the rooms that look onto the lobby."
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"Ask for a room on the 7th floor that has great views of Nashville. Room 711 is said to be haunted with a..."
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"Upper floor City view."
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"higher rooms have nice city views."
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