The Union Station Nashville Yards, Autograph Collection
1001 Broadway, Nashville, TN 37203-3113
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About
#34 of 218 hotels in Nashville
Location
4.7
Cleanliness
4.6
Service
4.4
Value
4.0
Travelers' Choice
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Paid private parking on-site
Wifi
Paid wifi
Restaurant
Breakfast available
Happy hour
Special diet menus
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Housekeeping
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Charming
Languages Spoken
English
Location
95Great for walkers
Grade: 95 out of 100
56Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
1001 Broadway, Nashville, TN 37203-3113
Getting there
Rental CarsSee rental cars from $55/day
804Reviews14Q+A100Room tips
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Janine and Elsa were cordial and helpful in every possible way. They ensured our visit was unforgettable. The food at Stationairy was exceptional. Elsa was attentive without being intrusive. Janine had several useful suggestions RE sights to see.
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Date of stay: May 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Do Not Miss UNION STATION. It’s beautiful beyond words.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The building is fascinating. The personnel is wonderful! Janine, at the front desk, immediately engaged us in conversation and pointed out highlights of the lobby. There is a brochure that assists in a self tour. We made our way slowly to the StationAiry… a fine brunch was served by Elsa. The hard part was deciding what to have… all 5 of our selections were “ to die for” and not a morsel was left behind! Be sure to come hungry! The coffee was smooth and supplied by a local roaster. Jax was making rounds and made sure we were well taken care of! Great tips were shared with us as to things to do in Nashville. We enjoyed the trolley tour that we took after brunch, catching it at stop 12 within sight of the Union Hotel! A memorable day in Nashville. Thanks to all at the Union Hotel for making it so special. …
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Date of stay: May 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Use valet parking or the trolley. Parking limited. Expensive, but worth every dollar!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Insulting….beautiful but insulting and deceitful. In making reservations via Expedia or with Marriott directly….neither inform you that the hotel is under renovations. Really? They charge $380 for a sledge hammer wake up call. What is worse is that when filing a complaint, there was essentially “too bad for you” and we will comp your coffee. Shame on them. Avoid at all costs. Buy a postcard or snap a few pictures and then run away!
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Date of stay: May 2023Trip type: Traveled on business
Room Tip: Just avoid
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bill Simmons, General Manager at The Union Station Nashville Yards, Autograph Collection
Responded 1 week ago
Thank you for taking the time to let us know about your experience. You are correct, we do have a first-class renovation happening currently, but we've taken great lengths to minimize the guest impact. I also learned we did attempt to rectify this situation while you were in-house including offering a recovery to your Marriott Bonvoy account and to remove your incidental charges which we did complete. I also took the time to review our Expedia page which does notate our current renovation project. Please contact me directly as I'd love to personally oversee your satisfaction. Bill.Simmons@theunionstationnashvilleyards.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an excellent stay at the Union Station Nashville Yards. The front desk was extremely accommodating and friendly. We met an outstanding member of the management team : Luca Inghilleri. He was so helpful to us ! We were visiting both the hotel and Nashville for the first time. He answered all our questions about the hotel and enriched our stay there with his engaging conversation. He provided us with THE BEST recommendations for activities to seek out while we vacationed. Thank you Luca !
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bill Simmons, General Manager at The Union Station Nashville Yards, Autograph Collection
Responded 1 week ago
I'm smiling from ear to ear learning about your experience! We believe in curating memories for our guests, not a cookie cutter approach. Luca is a true pro - I'm glad him and our Front Office team were able to accommodate your needs. Thank you for the great review and we look forward to serving you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I got together from Clarence NY, for a reunion with my two older brothers from Atlanta and Arvada Colorado, and thoroughly enjoyed the gorgeous historic Union Station. It was like a time warp with a meticulously restored train station lobby and bar, and restaurant and it felt like being in a renowned museum (Autograph Collection). The stainless glass, marble, elegant setting was just breathtaking. All the time we were there, guests had their cameras clicking pictures and videos to capture its natural beauty. This hotel was first class in every way from the front desk, beautiful rooms, the restaurant (unique menu), and personal touches from the staff who took time to make you feel welcome and truly assist you in any way to make your visit cordial. As for location, the Union Station offers a quiet luxury setting yet just a short walk to all the action, amenities, and restaurants on Broadway. I highly recommend this hotel to you or your family. The Santa Maria brothers…
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Date of stay: May 2023
Value
Location
Service
Room Tip: Super location near everything!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bill Simmons, General Manager at The Union Station Nashville Yards, Autograph Collection
Responded 1 week ago
What a pleasure it was to serve you and your brothers during your trip! As we're proud of our beautiful historic property, we're even more proud of the daily connections we make with our guests. We are thrilled watching our first-time guests look in awe at the timeless details our property has to offer. We appreciate you and we look forward to seeing you again on your next family trip!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have traveled all over the world this was One of the finest experiences I have ever experienced! May 16-19. The staff went way above what you experience elsewhere! Highly recommend! Location is perfect, close to everything. Great rooms. A special Thank you too...Bill,Luca, Michaela and Hannah. Paul Santa Maria
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bill Simmons, General Manager at The Union Station Nashville Yards, Autograph Collection
Responded 1 week ago
It was our pleasure meeting you and your wonderful family! We're in the PEOPLE business and our entire staff was thrilled to meet you. We're touched by the kind words and we can't wait to outdo ourselves during your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is beautiful, convenient to south Broadway. Our room was clean and well decorated but on the small side and only had one small table and chair. I would have appreciated two chairs. If you are a light sleeper the trains might bother you, depending on the location of your room. The real reason I’d come back is the staff. They were hands down the most friendly and helpful staff I can ever remember at a hotel. Special thanks to the manager, Luca and the fantastic staff including Elsa and Janine!
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bill Simmons, General Manager at The Union Station Nashville Yards, Autograph Collection
Responded 1 week ago
Thanks for taking the time to let us know about your experience! We strive to be authentic in our service, addressing our guests' needs proactively with true Southern Hospitality. I'm glad you enjoyed the location of our dynamite hotel. Cheers!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Exceptional service from the start. Everyone is kind -friendly- accommodating knowledgeable-. Janine. Heba Ben Jaime Luca. All fantastic. HIGHLY RECOMMEND. Husband and I are in a much needed couples weekend… truly been various marriotts and other hotels in various parts of country and the world. Best people are here at Union Starion Nashville
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bill Simmons, General Manager at The Union Station Nashville Yards, Autograph Collection
Responded 1 week ago
Thank you for the wonderful review! Our history and elegance speak for itself, but it's the people who are the heart and soul of our beautiful hotel. We're so glad you had a great weekend and we look forward to delighting you again during your next travels to Music City.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for several days and had a wonderful experience. The hotel is gorgeous and the GM, Bill Simmons, treated us like VIPs. The staff was attentive to our every need. Though the hotel is under renovation, it was hardly noticeable and well separated from the rooms. The renovations preserve and honor the building’s railroad heritage as will planned enhancements in the future. Our room was newly renovated and fabulous. The rain forest walk-in shower in the bathroom was superb! We had a view overlooking Broadway and it was terrific for people watching. The hotel’s location is literally downtown. You can walk to everything from the Vanderbilt campus to the Schermerhorn Symphony Center and Bridgestone Arena. Would DEFINITELY stay again when visiting Nashville. I have stayed in many hotels in Nashville and the surrounding area and this was by far the most luxurious property of them all.…
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Lobby is a beautiful place to just hang out.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bill Simmons, General Manager at The Union Station Nashville Yards, Autograph Collection
Responded 5 weeks ago
Thank you for the wonderful review! We loved that you felt like a VIP - our mission is to treat all our guests with curated service and create wonderful memories to help establish a long-lasting relationship. Our wonderful guests, like you, are our lifeline and we couldn't be more happy that you enjoyed your visit. There's no better combo of location/service/experience within Nashville. Cheers!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is stunning and the location is perfect for walking everywhere. The staff was as outstanding as I expect from an Autograph property- especially Janine at the front desk. I would absolutely recommend this hotel.
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Date of stay: April 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bill Simmons, General Manager at The Union Station Nashville Yards, Autograph Collection
Responded 5 weeks ago
Nancy, thank you for the kind words! We have a beautiful hotel but it's our PEOPLE that make the difference. We are thrilled that Janine provided you with exceptional service - that's what it's all about for us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$324 - $538 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
union station wyndham historic hotel, wyndham nashville, nashville wyndham
FORMERLY KNOWN AS
Union Station - A Wyndham Historic Hotel
LOCATION
United StatesTennesseeDavidson CountyNashville
NUMBER OF ROOMS
125
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Frequently Asked Questions about The Union Station Nashville Yards, Autograph Collection
Which popular attractions are close to The Union Station Nashville Yards, Autograph Collection?
Nearby attractions include Frist Art Museum (0.06 miles), What Lifts You Mural (0.2 miles), and Nashville War Memorial Auditorium (0.3 miles).
What are some of the property amenities at The Union Station Nashville Yards, Autograph Collection?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Union Station Nashville Yards, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Union Station Nashville Yards, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Union Station Nashville Yards, Autograph Collection?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Union Station Nashville Yards, Autograph Collection?
Conveniently located restaurants include 1 Kitchen Nashville, Luogo, and Bourbon Steak by Michael Mina, a Nashville Steakhouse.
Are there opportunities to exercise at The Union Station Nashville Yards, Autograph Collection?
Yes, guests have access to a fitness center during their stay.
Is The Union Station Nashville Yards, Autograph Collection located near the city center?
Yes, it is 0.6 miles away from the center of Nashville.
Are any cleaning services offered at The Union Station Nashville Yards, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does The Union Station Nashville Yards, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Union Station Nashville Yards, Autograph Collection?
Many travelers enjoy visiting Belmont Mansion (1.6 miles), Marathon Village (0.8 miles), and Fort Negley Park and Visitors Center (1.1 miles).