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Sheraton Nashville Downtown Hotel

#35 of 155 Hotels in Nashville
Certificate of Excellence
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Sheraton Nashville Downtown Hotel
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937 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Nashville Downtown Hotel
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Showing 913: English reviews
Mississippi
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed September 22, 2014

I stayed here for one night to attend a meeting, I wish I could have stayed longer! Hotel lobby and room have had a significant remodel. Room was super clean and modern with a very comfortable bed. Lobby was nice and open. Staff I encountered were very professional and courteous and went out of their way to help. The hotel... More 

Helpful?
Thank AttalaRay
Casey B, Front Office Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you for your feedback! I am glad that you enjoyed your stay with us. You will have to plan another trip and stay longer!! More 

Nashville, Tennessee
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 22, 2014 via mobile

my wife and I decided to have a staycation for our one year anniversary instead of going out of town. Let me say that this place is awesome the rooms are nice and clean and renovated. The front desk is kind and very informative. Say hello to Dominique at the front desk she is a greet face to have great... More 

Helpful?
Thank Boone S
Casey B, Front Office Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you for your review! I will tell Domonique hello for you. In regards to parking, we do offer both valet and self parking adjacent to the hotel for all guests. We hope to see you again soon! More 

Boston, Massachusetts
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed September 22, 2014

The Sheraton is newly renovated. The rooms are clean and fresh. However, the service is terrible. and the quality of everything is quite low. The club level is terrible. I have never seen such a poor display of snacks or breakfast. There was barely any food and there was a lineup for food once they brought up something to offer.... More 

Helpful?
Thank kor22
Casey B, Front Office Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you for your feedback. I am sorry that you did not enjoy your stay with us. We have since improved our club lounge breakfast and corrected the noise in your room for future guests. Please reach out to us at the hotel if you are ever returning to Nashville and we will be sure to take extra good care... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 20, 2014

The Hotel staff were very good and attentive. The room was clean with good AC, TV, hot water, comfortable bed, plenty of towels. The only issue was the elevators. The readers did not respond properly to our card, and this had nothing to do with the people working at the front desk. I assume that the age of the structure... More 

Helpful?
Thank AlexPBurley
Casey B, Front Office Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you for your feedback! We have reprogrammed all readers in the elevators to hopefully eliminate these problems for future guests. Please come back and see us again soon on your next visit! More 

Littleton, Colorado
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 19, 2014 via mobile

Stayed here for business as one of the first after the new remodel and it's definitely now a beautiful place. Handed out champagne as I was checking in and rooms were super clean given we were first person staying in it. Location is great right a short walk from music spots and convention center. Didn't park so don't know policies,... More 

Helpful?
Thank vitaminj45
Casey B, Front Office Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you for your review! I am glad you liked our new upgraded look! More 

Level Contributor
117 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed September 16, 2014 via mobile

The room was very nice. The bed was comfortable the view was outstanding. Checking in out out was easy and quick. We self parked in the garage which was and extra cost. The room was kind of expensive but expected when you stay downtown. It's a short walk to heart of downtown but I would recommend getting a cab to... More 

Helpful?
Thank Martyinstl
Casey B, Front Office Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you for your review. I am glad that you enjoyed your stay with us! More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 16, 2014 via mobile

I stayed in this hotel for a night and was very pleased with the overall experience. The staff were always super friendly and check-in/out was super fast (via booking.com) we also got the room really cheap which was a major plus, as $600 a night is outrageous! The hotel decor was modern and up-to date and it's located within walking... More 

Helpful?
Thank Sam G
Casey B, Front Office Manager at Sheraton Nashville Downtown Hotel, responded to this review

Hi Sam, Thanks for staying with us! Please come back and see us again on your next trip to Nashville! More 

Dallas, Texas
Level Contributor
77 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 16, 2014 via mobile

Stayed here last weekend while in town for Dallas Cowboys vs Tennessee Titans game. I was impressed once i first walked in te door. Staff was great, very nice and helpful in providing details about downtown Nashville. Since it was my first time there, we did need a little help navigating ourselves down to Broadway Street, which turned out to... More 

Helpful?
Thank Clayton B
Casey B, Front Office Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you for your review! I am glad you enjoyed your stay and liked our location! Come and see us for the next game! More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 9, 2014

I stayed a night here last Saturday. The rooms were very clean and comfortable. Especially if you like contemporary décor, this hotel is for you. All of the staff with which I interacted were very professional and polite and made sure I knew they were available if I needed anything. The elevators take forever though. If you're trying to catch... More 

Helpful?
1 Thank charlesbJ9063GB
Casey B, Front Office Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you for your review! I am glad that you enjoyed your stay. I have addressed your concerns with the valet manager and we will make sure this does not happen in the future. We look forward to seeing you again! More 

Huntsville
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

We were in Nashville for one night for a concert and wanted a nice hotel close to the Ryman. We also wanted the "downtown hotel experience"--lots of city lights, great view. We ended up booking a room at the Sheraton. I cannot say enough good about it. They have recently undergone a remodel. I was slightly concerned about there being... More 

Helpful?
1 Thank SDR20142014
Casey B, Front Office Manager at Sheraton Nashville Downtown Hotel, responded to this review

Thank you for your review! We are very glad that you enjoyed your stay! Please come back and stay with us for the next concert that brings you to town! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014. ... more   less 

Additional Information about Sheraton Nashville Downtown Hotel

Address: 623 Union Street, Nashville, TN 37219-1706
Location: United States > Tennessee > Nashville > Downtown Nashville
Price Range: $292 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Nashville Downtown Hotel 4*
Number of rooms: 474
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Odigeo, Expedia, Hotwire, Hotels.com, Travelocity, Starwood, Cancelon and Jetsetter so you can book your Sheraton Nashville Downtown Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#9 Luxury Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
#39 Family Hotel in Nashville
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