We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sheraton Nashville Downtown Hotel

Show Prices
#30 of 156 Hotels in Nashville
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Nashville Downtown Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,077 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Sheraton Nashville Downtown Hotel
See the most recent reviews
Showing 1,051: English reviews
Atlanta, Georgia, United States
Reviewed 1 week ago

The Sheraton has an excellent location for a walking tour of the entire downtown area. Please, bring your walking shoes and be prepared for any weather changes because you will want to cover some miles to uncover all that Nashville has to offer. The lobby is spectacular. Rooms were fun and our 17th floor window gave a spectacular view of...

 Report
Helpful?
Thank Greg P
San Jose, California
Reviewed 1 week ago

I'm a regular at Sheraton's and this one has a good downtown location, it's attractive lobby and clean cut rooms suggest a very positive potential experience. But then managements sets in.....and boy are they lacking that at this Sheraton! Breakfast buffet offers soggy scrambled eggs and plenty of fat & dairy options, but little to no vegetables. Rooms are clean...

 Report
Helpful?
Thank mitchell_cutler
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear mitchell_cutler, We appreciate you taking the time to review your recent stay with us at The Sheraton Nasvhille Downtown. Although we are pleased to hear that you enjoyed our newly renovated property, we are displeased to learn about the items of your stay that did not meet expectation in regards to your breakfast as well as your front desk...

Pleasant Prairie, Wisconsin
Reviewed 1 week ago

We had a great stay at the Sheraton Nashville Downtown hotel in late October. It started with the fantastic staff when we checked in. We were early but they made an extra effort to get us a room in as short of time as possible. The room was very comfortable and had everything we needed / wanted. All the hotel...

 Report
Helpful?
Thank hoffmcm
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear hoffmcm, We could not be more thrilled by your review and specifically your experience you had during check in. We love to hear that our associates are welcoming and hospitable! We are also pleased to learn that you had the chance to use our on property shuttle service! We thank you for your review and hope to see you...

Chicago, Illinois
Reviewed 2 weeks ago

Very comfortable and has a cool modern feel to it! The staff is extremely nice to us and very accommodating! Everyone smiles and pets our dog Louie. They are dog friendly here and that's a huge plus for us. It's a fun hotel, very clean and close to the strip of fun bars and great restaurants. We will definitely come...

 Report
Helpful?
Thank 651catem
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear 651catem, It so truly wonderful to hear that our associates were nothing but friendly and hospitable throughout your stay and welcoming to your dog Louie. We are also pleased to know that you enjoyed our newly renovated property and all of its modern decor. We thank you for choosing The Sheraton Nashville Downtown and look forward to welcoming you...

Indiana
Reviewed 2 weeks ago

We spent a quick weekend here in mid-November, and the highest praise I can give is, we'll be back! The hotel is very nice-- clean, well-maintained, the staff was welcoming -- but the location is everything. You're a 5-minute walk from Puckett's, and ten to all the madness of lower Broadway. Food service and bar were good, but if you're...

 Report
Helpful?
Thank cbl60
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear cbl60, We are so thrilled to hear that you will be seeing us again! It is truly wonderful to know that you not only enjoyed our newly renovated property but also its location to all of the nearby attractions! We look forward to welcoming you back once more! Sincerely, Dan Deaver Hotel Manager

Pittsburgh, Pennsylvania
Reviewed 2 weeks ago

My husband and I went to this hotel for a conference, and stayed there 5 nights. Service in this hotel is very bad. On the first night, the room was very cold, and we called the reception to ask for blankets and said that it was urgent because we had to wake up very early (5AM). Because it took hours...

 Report
Helpful?
Thank Cigdem Gizem P
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Cigdem Gizem P, On behalf of my team at the award winning Sheraton Nashville Downtown, I would like to thank you for your time and review of your experience. While I am pleased to read that you enjoyed our shuttle service, I am puzzled to read your other comments regarding our service. This is quite alarming and indeed regrettable...

Milwaukee, Wisconsin
Reviewed 2 weeks ago

Nice, clean hotel. A few blocks away from Broadway, which will make this a quiet hotel too. They have a shuttle that will take you to/fro short distances, if you don't want to walk. Open atrium style hotel, but room was quiet and nice. What you would expect from Sheraton. Nice beds, room pretty dark too. Nice lobby, easy check-in....

 Report
Helpful?
Thank abmilw
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear abmilw, We greatly appreciate your review of your most recent stay with us at The Sheraton Nashville Downtown. We are pleased to hear that you enjoyed our property and its newly renovated guest rooms. We do sincerely apologize for the disturbance you experienced during your stay in regards to our property's most current beautification and the lack of communication....

DANDRIDGE
Reviewed 2 weeks ago via mobile

Comfortable and spacious suites. Friendly and helpful staff. Conveniently located to downtown attractions be foot. Had been a while since I last stayed here but glad I did again. Will be staying again next month, while in town for business too.

 Report
Helpful?
Thank bfain
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear bfain, We are thrilled by your review and so very pleased to learn that you enjoyed your stay with us as well as our newly renovated guest rooms. We are thrilled to hear that we will be welcoming you back within the month! Sincerely, Dan Deaver Hotel Manager

New York, NY
Reviewed 2 weeks ago

Had a great four night stay recently. Flawless check-in and hotel was able to accommodate side-by-side room request. Beautiful lobby with bar area. Rooms are spacious, decorated in a fun Nashville-esque theme and ours had a great view. Good drawer/closet space, in room safe and clean, functional bathroom. VERY comfortable beds. Hotel is conveniently located downtown - an easy walk...

 Report
Helpful?
Thank TravelfromNYC
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear TravelfromNYC, We are more than thrilled by your review in many aspects. We love to hear that our Front Desk was able to accommodate your rooms requests and we are pleased to learn that you enjoyed not only the newly renovated lobby but also our guest rooms. We truly look forward to welcome you back in the near future!...

Brampton, Canada
Reviewed 2 weeks ago

This hotel is conveniently located in the downtown, close but not too close to the party down on Broadway, but located within walking distance to the Tennessee State Capitol building, Ryman Theatre, Bridgestone Arena, and the Country Music Hall of Fame to name a few. We were greeted after a long drive by one of many valets who unloaded our...

 Report
Helpful?
Thank Laurie R
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Laurie R, We could not be more thrilled by your review and specifically your experience you had during check in. We love to hear that our associates are welcoming and hospitable! We thank you for your review and hope to see you again soon! Sincerely, Dan Deaver Hotel Manager

Questions? Get answers from hotel staff and past guests. Ask a question

239 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (206)
Viewed
Room/Suite (32)
Viewed
Hotel & Grounds (38)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
View from Room (4)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (3)
Viewed
Other (126)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (3)
Viewed
Dining (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Nashville hotels
Downtown Nashville
Renaissance Nashville Hotel
Renaissance Nashville Hotel
#12 of 156 in Nashville
2,446 reviews
Downtown Nashville
Courtyard Nashville Downtown
Courtyard Nashville Downtown
#37 of 156 in Nashville
172 reviews
Downtown Nashville
Hotel Indigo Nashville
Hotel Indigo Nashville
#25 of 156 in Nashville
1,047 reviews
Show Prices
Show Prices
Show Prices
Hilton Nashville Downtown
#14 of 156 in Nashville
838 reviews
Downtown Nashville
The Capitol Hotel Downtown Nashville
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014. ... more   less 

Additional Information about Sheraton Nashville Downtown Hotel

Address: 623 Union Street, Nashville, TN 37219-1706
Location: United States > Tennessee > Nashville > Downtown Nashville
Price Range: $238 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Nashville Downtown Hotel 4*
Number of rooms: 474
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Starwood, Odigeo and Jetsetter so you can book your Sheraton Nashville Downtown Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#10 Luxury Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
#39 Family Hotel in Nashville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Sheraton Nashville Downtown Hotel staff and other travelers.
20 questions
Ask a question

See all questions (20)

Questions? Get answers from Sheraton Nashville Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Thought not having a refrigerator was odd for the room. Would have been nice with dinner leftovers. Was told there was a fee per night for one, which I thought was poor. Lots of fees taxed on to stay for no reason.”
 of 5 bubbles trod002, 2 days ago | Read review
“High floor not necessarily best because elevators are jam packed, super slow in rush hour, and not all working.”
 of 5 bubbles tracys364, 1 week ago | Read review
“High floor will give the best views in any direction. Plus, you get the added benefit of the glass elevators in the open lobby.”
 of 5 bubbles GregP325, 1 week ago | Read review
“Nice views on higher floors.”
 of 5 bubbles cbl60, 2 weeks ago | Read review
“Starwood Guest Floors are lovely and renovated. Not sure if the renovation is hotel-wide.”
 of 5 bubbles TravelfromNYC, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay