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Sheraton Nashville Downtown Hotel

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#29 of 154 Hotels in Nashville
Certificate of Excellence
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Sheraton Nashville Downtown Hotel
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992 Reviews from our TripAdvisor Community

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Showing 967: English reviews
Las Vegas, Nevada
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

They were super crowded. We needed up with two double beds bc they cannot promise a queen. Or something like that. It was clean and quiet but super busy! I loved the free shuttle (only gives rides within a mile).

Helpful?
Thank travelfreak100
New York City, New York
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Everything was wonderful!!!!!!! They had there own bus to take you where you wanted to go. Restaurant was also good. The only problem we had was with housekeeping, they told me to put the paper on the door if I wanted my sheets changed...Wrong I never them changed and they never gave me credit......

Helpful?
Thank Martha A
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Martha A, We greatly appreciate you taking the time to share your experience with us at The Sheraton Nashville Downtown. We are pleased to hear that you had a chance to enjoy our on property amenities, such as our shuttle. We would like to apologize that you room was not serviced during your stay as we assure you that... More 

San Francisco, California
Level Contributor
135 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for a couple of nights and the hotel lobby is really nice: there are four elevators with a view on the hotel lobby. Very scenic! Rooms are nice: average Sheraton quality. Location is great: all Nashville's attractions are at a walking distance

Helpful?
Thank Angelo P
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Angelo P, We are thrilled to hear that you enjoyed our newly renovated property and all of its updated and modern design. It is also wonderful to know that you enjoyed the location of our property to all of the downtown attractions. We thank you for choosing the Sheraton! Sincerely, Dan Deaver Hotel Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My family and I stayed here in July for 4 nights. The hotel itself is very nice and clean. We had no problems with our room. The layout of the hotel can be problematic for those with a fear of heights (like me) or vertigo. It's basically a giant square with glass elevators in the middle. Be aware that there... More 

Helpful?
Thank Katie P
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Katie P, We appreciate you taking the time to review your recent stay with us at The Sheraton Nashville Downtown. We are pleased to hear that you enjoyed our newly renovated property. We would like to sincerely apologize for the issue you received in regards to your refrigerator. We appreciate and take all feedback into consideration to only better... More 

Mount Airy, North Carolina
Level Contributor
98 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited this hotel for two nights in September. It is really beautiful and the staff were very friendly and helpful. The rooms were nice and the beds comfortable. Check in and check out went quickly. I really appreciate that our housekeeper was hearing impaired. Thank you for hiring great staff!

Helpful?
Thank MillsMama
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear MillsMama, We appreciate you taking the time to review your recent stay with us at The Sheraton Nashville Downtown. We are thrilled to hear that you enjoyed your time with us, specifically, our associates hospitality. We hope that you come back and see us again in the near future! Sincerely, Dan Deaver Hotel Manager More 

Detroit, Michigan
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

What to do with an outdated hotel? Transform the interior with modern decor and fabulous lighting and special touches. That's what the folks at the Sheraton Downtown did. Everything has been tastefully redone. Most important to a good stay - a wonderfully comfortable bed to sleep in! The price for a weekend night is ridiculously high, but I think that... More 

Helpful?
Thank peonyinlondon
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear peonyinlondon, We thank you for taking the time to share your recent stay with us at The Sheraton Nashville Downtown. We are pleased to hear that you enjoyed our property and its recent renovation as well as had a chance to experience our on property bar and lounge! We hope that we may have a chance to welcome you... More 

Toronto, Canada
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A group of 13 of us stayed at the Sheraton Nashville Downtown over labor day weekend. The hotel and rooms are recently renovated and very nice. The hotel was busy, but the staff were still very attentive and friendly. The hotel is well situated, less than 10 minutes to walk to music row, and a short uber ride to wherever... More 

Helpful?
Thank Carly G
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Carly G, It is wonderful to know that you had such a great experience during your stay with us at The Sheraton Nashville Downtown! We are thrilled to hear that our associates were helpful in many aspects throughout your stay and that you enjoyed our newly renovated property and its proximity to all of the nearby attractions! We look... More 

Princeton, Indiana
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were pleasantly surprised with our recent travel to downtown Nashville, as this hotel is exquisite, complete with a very nice indoor pool and one of the nicest chain hotel room bathrooms. Love the breakfast layout on 2nd floor as well as club lounge on 24th. The only glitch we could possibly note was upon check-in, our preferred room type-king... More 

Helpful?
Thank Robin C
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Robin C, We are so thrilled to know that you enjoyed your stay with us. It is especially wonderful to know that you liked our newly renovated property! We apologize for the mix up in regards to your reservation but we are pleased to know our associates were able to appropriately make the situation right and leave you with... More 

London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is absolutely amazing! It is just about 15 minutes walk to the bicentennial park and the food and wine festival that we where going. The staff at the reception was friendly and we only got to the third floor- an amazing and large apartment. Will recommend it and will be coming again!

Helpful?
Thank thomsonvesela
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear thomsonvesela, It is wonderful to know that you had such a great experience during your stay with us at The Sheraton Nashville Downtown! We are thrilled to hear that our associates were helpful in many aspects throughout your stay and that you enjoyed our newly renovated property and its proximity to all of the nearby attractions! We look forward... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I wanted to book a hotel in downtown Nashville for our one year anniversary trip and this one was perfect. It was a great price comparatively to other downtown hotels. When we arrived we were welcomed by Frazier at the front desk. He was very personable and being our anniversary and gave us great insight to things... More 

Helpful?
Thank Wally J
Dan_Deaver, Manager at Sheraton Nashville Downtown Hotel, responded to this review

Dear Wally J, It is wonderful to know that you had such a great experience during your stay with us at The Sheraton Nashville Downtown! We are thrilled to hear that our associates were helpful in many aspects throughout your stay and that you enjoyed our newly renovated property! We will be sure to pass along the kind words to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014. ... more   less 

Additional Information about Sheraton Nashville Downtown Hotel

Address: 623 Union Street, Nashville, TN 37219-1706
Location: United States > Tennessee > Nashville > Downtown Nashville
Price Range: $283 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Nashville Downtown Hotel 4*
Number of rooms: 474
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Hotwire, Expedia, Hotels.com, Travelocity, Odigeo, TripOnline SA and Jetsetter so you can book your Sheraton Nashville Downtown Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#9 Luxury Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
#39 Family Hotel in Nashville
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