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Sheraton Grand Nashville Downtown

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Traveler (352)
Room & Suite (122)
Dining (16)
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Overview
  • Excellent50%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible3%
Travelers talk about
“club level”(54 reviews)
“state capitol”(16 reviews)
AMENITIES
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Grand Nashville Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Grand Nashville Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,589)
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1,559 results
Traveler rating
772
486
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49
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772
486
172
80
49
Show reviews that mention
All reviewsclub levelnashville downtownstate capitollobby barwithin walking distancebeautiful hotelfree shuttlemusic citybroadway streetvalet parkingshuttle serviceself parkthe room was nicehonky tonksbridgestone arenamelvinspg
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1 - 5 of 1,559 reviews
Reviewed yesterday

Great stay since their renovation! SPG Platinum and they upgraded me to the club floor. Staff are very nice! Victoria and Day at the Front Desk. Britney, Hannah, and Taylor behind the scenes! And the male attendant at the club lounge for breakfast on 5/19...More

Review collected in partnership with this hotel
Thank NewBrij
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded today

We appreciate you taking the time to share your recent stay with us and we are pleased to learn that you not only enjoyed the location of our property but also received the friendly and hospitable staff in which we are known for. We are...More

Hotel's Favorite
Reviewed 4 weeks ago

This hotel was fantastic! It was gorgeous, clean, and the staff were very friendly. We had a regular room and it was huge!! The mattress was the best hotel mattress I ever slept on. I wish I could have taken it home with me, lol....More

1  Thank Angi921
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded 3 weeks ago

We are more than thrilled by your review of your recent stay with us at The Sheraton Nashville. It is truly wonderful to know that our associates went above and beyond to make your stay that much more memorable. We are pleased that you enjoyed...More

Reviewed 2 days ago

I really enjoyed my stay. I was at the Sheraton Grand for 3 nights for a conference. The staff were awesome! Everyone we encountered went out if their way to accommodate our needs. The shuttle driver, Troi, was very helpful. I stayed on the 24th...More

Thank Natalie L
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded today

We truly appreciate you taking the time to review your recent stay with us at The Sheraton Grand Nashville! It is our sincere hope that we may have the chance to welcome you back in the future!

Reviewed 2 days ago

Stayed here for a conference and tacked on some extra nights to explore. It's a few blocks from the heart of Broadway, but still easy walking distance to everything. In some ways it was nice to have a hotel that wasn't in the thick of...More

Thank Kristin H
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded today

We appreciate you taking the time to share your recent stay with us and we are pleased to learn that you not only enjoyed the location of our property but also received the friendly and hospitable staff in which we are known for. We are...More

Reviewed 6 days ago

Spent 6 nights at the Sheraton Grand Hotel. For the most part my husband and I were happy with our stay and would stay there again The staff were warm and friendly. That would be Kayla, Kelsea, Jon Pleasant the Mgr. etc. The shuttle service...More

Thank lindafromNJ
Response from Jon_Pleasant, Guest Relations Manager at Sheraton Grand Nashville DowntownResponded today

We are more than thrilled by your review of your recent stay with us at The Sheraton Nashville. It is truly wonderful to know that our associates went above and beyond to make your stay that much more memorable. We are pleased that you enjoyed...More

View more reviews
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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$280 - $555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Nashville
#31 Family Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$280 - $555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Nashville
#31 Family Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (352)
Room & Suite (122)
Dining (16)
Pool & Beach (4)
Business Center & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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Jesse L
December 26, 2017|
AnswerShow all 2 answers
Response from zatz82 |
paid only
1
Vote
Melissa L
October 10, 2017|
Answer
Response from ChanEvan | Reviewed this property |
Yes, the 3 Concergies were very accommodating! They Valet Parked us in the Garage, & we didn't need the car all weekend! Everything was handled smoothly. I hope my answer is Helpful!
1
Vote
Donna S
October 5, 2017|
AnswerShow all 8 answers
Response from McMarshal | Reviewed this property |
If you're an SPG member it should be free in your room -- just ask. Lobby and conference areas have it, but service is incredibly unreliable there and in guest rooms in my experience.
1
Vote
Room Tips
"Got upgraded to a great corner room on the SPG club floor (24th)."
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"Add the Club level service."
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"Concierge floor is high with good views."
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"If you want a window view, be sure and ask because our "window" was a concrete wall."
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