The hotel was severely overbooked, but the staff went above and beyond to compensate for our inconvenience with additional accommodations. Dylan and Chris were helpful with our bags as we departed and the hotel was centrally located? Which was helpful.
Had a fantastic stay at the Sheraton. Seamless process. Rooms were clean and service was prompt, despite being short-staffed. Everything was top notch, especially our valet Chris, who was fast!, kind, and polite. Highly recommended!
My stay was very smooth! With the help of Silvia and harmony grabbing my car was very fast and they weee very friendly. I would definitely consider moving them up in the company! The hotel was very clean and welcoming but with all honesty I believe that is because of the valet people!
Silvia and harmony at vallet parking are very efficient and friendly. Good job!!! Was dew cars in list however both were working fast in order to rispect us and the other customers. Youg ladies with nice spirit.
Sylvia qnd Harmony rock!!! So polite and cheerful and helpful!! Fun gals! Helped at the exit and entries of our daily adventures! Thank you Sylvia and Harmony. Wishing you gals the best and may good things come ro you all!
They took our bags right away and took them out to the car. Extremely courteous and polite. We didn’t have to wait, they had the car waiting and loaded our bags immediately into our car. Great valet service .
Had the best valet experience. Josh was so helpful, accommodating and just plain nice(which seems to be rare these days). Overall the valet service was top notch and would influence my decision to stay at this hotel again.
Dylan and Chris were great helping me get my car in Valet. The Sheraton was a great place to stay also. Great location and hospitality on all fronts. Would recommend to friends and stay again. Thank you!
Everything about our stay was easy and non-stressful! In such a busy area I was worried about the valet and parking situation but Edwin, Josh, and Dylan were super efficient with retrieving our car and helping us with all of our belongings! Check in and check out we’re also easy with the ability to complete this on my phone.
First time in Nashville, this hotel had all the right things and was far enough from the action to be peaceful and close enough to the action for walkable fun. So much fun and good food everywhere. Definitely coming back.
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