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Room & Suite (151)
Dining (19)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Grand Nashville Downtown
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#52 of 202 hotels in Nashville
Location
Cleanliness
Service
Value
Travelers' Choice
Sheraton Grand Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville, Tennessee. Guests will not only experience brand new guest rooms at our Arts District adjacent hotel, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014.
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Full view
Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Wifi
Paid wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Room service
Safe
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Location
Full view
100Great for walkers
Grade: 100 out of 100
100Restaurantswithin 0.3 miles
27Attractionswithin 0.3 miles
Contact
623 Union Street, Nashville, TN 37219-1706
Getting there
Rental CarsSee rental cars from $24/day
1,987Reviews34Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
Disappointed. Had a wonderful view of people sleeping in the streets. Almost $50 just to park at the hotel because that fee is not included nor discounted if you stay there. No fridge in the room. No free coffee in the morning. Bed was just ok. Toilet paper was see through. Everything is extra charge. Save your money and stay in a different hotel with better amenities. The trendy or modern look ended in lobby the rest just looked unfinished. Not what you would expect from a 4 star hotel.
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Date of stay: November 2020Trip type: Traveled as a couple
Helpful
We stayed here back in May 2019 (couldn't select that far back in the list) but have only got around to writing a review now! This was the first hotel on our trip and we couldn't have chosen better. Very welcoming on arrival and a lovely room. 10-15 minute walk to the centre of town but there was a handy shuttle service that took us anywhere we wanted to go (within reason!) & picks you up later. Easy checkout process. Nice breakfast bar (but can't beat Puckett's for breakfast (5 minutes walk away).
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Date of stay: August 2019
Location
Service
Sleep Quality
Helpful
Response from General Manager, Agency / Consultant at Sheraton Grand Nashville Downtown
Responded Jul 15, 2020
Dear Russ, Thank you for your review! We are delighted that you enjoyed our amazing location, convenient shuttle service, and delicious breakfast bar! We are thrilled we were able to kick off your trip with an awesome experience. We look forward to having you back.
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The check in process with the chocolates and champagne is meant to charm because the rest of the place is a disappointment for the price. First of all, this hotel is not cheap. On top of that, they charge a $17 amenity fee per day. For what you ask? It’s unclear. The pool is small w no hot tub. You will see nicer pools at a holiday inn for half the price and no amenity charge. Breakfast is not included and parking is OUTRAGEOUSLY expensive (like $38/day) so I’m just at a loss to what that fee could be for. The rooms are fine but small. There’s no mini fridge but you can request one. But beware because the reason there’s no mini fridge is bc the rooms are already cramped without it. Also requesting and waiting on a mini fridge is just an unnecessary hassle for such an expensive hotel. For the amount of money you’d spend per night, you can find much nicer accommodations. They should advertise the true cost so you do not feel nickel-and-dimed. …
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Date of stay: November 2019Trip type: Traveled with friends
2 Helpful votes
Helpful
Response from GM_Front_Desk, General Manager at Sheraton Grand Nashville Downtown
Responded Jun 23, 2020
Dear Ashley, We're saddened to learn you were disappointed with your stay. While we're glad our check-in process impressed you, we apologize for any distress about our rates and included amenities. We work hard to ensure our offerings are competitive. Nevertheless, we'll consider your comments moving forward. If you're in the area again, we'd appreciate another chance to impress you.
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Very nice property and the location is second to none. I think this will be our Nashville go to every time we are in town. Service was good and the room was very spacious. We had the park view which would be even better if the Bridgestone was open. I would recommend you stay here
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Date of stay: June 2020
1 Helpful vote
Helpful
Response from GM_Front_Desk, General Manager at Sheraton Grand Nashville Downtown
Responded Jun 23, 2020
Dear Dennis, We're proud to be your new go-to hotel in the area! It's great to know that our convenient location and beautiful views added to your experience. Our friendly staff will also be proud you felt welcome while you were here. Thank you for the lovely review and recommendation. We look forward to hosting you again at Sheraton Grand Nashville Downtown.
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+1
15 minutes away from the Airport. Great location in downtown! Great lobby so elegant & clean white colors. Super clean Room with clean sheets brand new sheets and soft pillows. Clean carpet. Spacious countertops so contemporary look. Big LG tv. Tea and Starbucks coffee is complementary in the room. Small fridge and safety box. Great downtown view. Good size of gym with small indoor swimming pool is attached on Ground floor. A bunch of restaurants are walking distance from the hotel. Staffs are very friendly and welcoming!
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Date of stay: March 2020
3 Helpful votes
Helpful
Response from GM_Front_Desk, General Manager at Sheraton Grand Nashville Downtown
Responded Mar 23, 2020
Dear Tony, We loved having you at Sheraton Grand Nashville Downtown! We are happy to know that along with your clean accommodations, our location was an aspect you enjoyed as well. We have everything one needs here, so we look forward to welcoming you back in the years to come. Sincerely, Harrison Hutchinson Manager of Guest Relations
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PRICE RANGE
$265 - $568 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton nashville, nashville sheraton
FORMERLY KNOWN AS
Sheraton Nashville Downtown Hotel
LOCATION
United StatesTennesseeDavidson CountyNashvilleDowntown Nashville
NUMBER OF ROOMS
474
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Claim Your Listing Frequently Asked Questions about Sheraton Grand Nashville Downtown
Which popular attractions are close to Sheraton Grand Nashville Downtown?
Nearby attractions include Ryman Auditorium (0.3 miles), Escape Experience (0.1 miles), and The Ville Tours (0.3 miles).
What are some of the property amenities at Sheraton Grand Nashville Downtown?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Grand Nashville Downtown?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Sheraton Grand Nashville Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Sheraton Grand Nashville Downtown?
Conveniently located restaurants include Skull's Rainbow Room, Jeff Ruby's Steakhouse, Nashville, and The Standard.
Are there opportunities to exercise at Sheraton Grand Nashville Downtown?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Sheraton Grand Nashville Downtown located near the city center?
Yes, it is 0.3 miles away from the center of Nashville.
Are any cleaning services offered at Sheraton Grand Nashville Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Grand Nashville Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Grand Nashville Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Sheraton Grand Nashville Downtown?
Many travelers enjoy visiting Belmont Mansion (2.0 miles), Marathon Village (0.7 miles), and Fort Negley Park and Visitors Center (1.5 miles).