Disappointed. Had a wonderful view of people sleeping in the streets. Almost $50 just to park at the hotel because that fee is not included nor discounted if you stay there. No fridge in the room. No free coffee in the morning. Bed was just ok. Toilet paper was see through. Everything is extra charge. Save your money and stay in a different hotel with better amenities. The trendy or modern look ended in lobby the rest just looked unfinished. Not what you would expect from a 4 star hotel.
We stayed here back in May 2019 (couldn't select that far back in the list) but have only got around to writing a review now! This was the first hotel on our trip and we couldn't have chosen better. Very welcoming on arrival and a lovely room. 10-15 minute walk to the centre of town but there was a handy shuttle service that took us anywhere we wanted to go (within reason!) & picks you up later. Easy checkout process. Nice breakfast bar (but can't beat Puckett's for breakfast (5 minutes walk away).
The check in process with the chocolates and champagne is meant to charm because the rest of the place is a disappointment for the price. First of all, this hotel is not cheap. On top of that, they charge a $17 amenity fee per day. For what you ask? It’s unclear. The pool is small w no hot tub. You will see nicer pools at a holiday inn for half the price and no amenity charge. Breakfast is not included and parking is OUTRAGEOUSLY expensive (like $38/day) so I’m just at a loss to what that fee could be for. The rooms are fine but small. There’s no mini fridge but you can request one. But beware because the reason there’s no mini fridge is bc the rooms are already cramped without it. Also requesting and waiting on a mini fridge is just an unnecessary hassle for such an expensive hotel. For the amount of money you’d spend per night, you can find much nicer accommodations. They should advertise the true cost so you do not feel nickel-and-dimed. …
Very nice property and the location is second to none. I think this will be our Nashville go to every time we are in town. Service was good and the room was very spacious. We had the park view which would be even better if the Bridgestone was open. I would recommend you stay here
15 minutes away from the Airport. Great location in downtown! Great lobby so elegant & clean white colors. Super clean Room with clean sheets brand new sheets and soft pillows. Clean carpet. Spacious countertops so contemporary look. Big LG tv. Tea and Starbucks coffee is complementary in the room. Small fridge and safety box. Great downtown view. Good size of gym with small indoor swimming pool is attached on Ground floor. A bunch of restaurants are walking distance from the hotel. Staffs are very friendly and welcoming!
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