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About
#56 of 218 hotels in Nashville
Location
4.5
Cleanliness
4.4
Service
4.3
Value
3.7
Sheraton Grand Nashville Downtown is in the heart of Music City and just blocks from the best Nashville attractions. Find the perfect combination of comfort and style in our 482 beautifully appointed guest rooms including 5 Executive Suites, 2 Governor Suites and 1 Presidential Suite. Whether hosting an intimate meeting for a board of directors or a fundraising gala for 1,300, our modern, airy interiors and fresh design are sure to impress your guests. Enjoy your favorite beverage and the best view in the city in SKYE or grab a meal at The Library Bar & Restaurant. Our hotel now offers complimentary bike rentals, Peloton bikes in our gym, and a complimentary golf shuttle to Broadway. Book your Nashville getaway today!
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Property amenities
Valet parking
Public wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Paid private parking on-site
Restaurant
Breakfast available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Safe
Wardrobe / closet
Flatscreen TV
Bath / shower
Iron
Private bathrooms
Tile / marble floor
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
104Restaurantswithin 0.3 miles
41Attractionswithin 0.3 miles
Contact
623 Union Street, Nashville, TN 37219-1706
Getting there
Rental CarsSee rental cars from $55/day
2440Reviews40Q+A100Room tips
Reviews
Traveler rating
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Most Recent
I have never been woken up so many, many times by either the front desk calling my room or 3 people separately entering my room from housekeeping and checkout while not dressed & WAS sleeping. I prepaid my stay & I have 3 days left on my reservation. I’ve never had a hotel staffing situation more intrusive than here. I got better sleep last trip at the Best Western in Savannah. I won’t be back.
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Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Came down to Sheraton grand for the weekend and i was immediately impressed by the customer service. Silvia at the valet stand was very helpful. She directed me to different spots i need to visit while im in nashville. Definitely recommend Sheraton Grand and their impressing customer service to anyone visiting nashville. Great weekend overall!
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Kristofer C, General Manager at Sheraton Grand Nashville Downtown
Responded Sep 6, 2022
Thanks for the wonderful review, andrewmR797IU! It's excellent you had such a fantastic experience at Sheraton Grand Nashville! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Silvia is a valued member of our team so it's no surprise she took such great care of you. That's what we like to see! We look forward to sharing another splendid experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From pulling into the valet night of the 17 th and out the next day. The service was nothing less than on point and friendly at all times. Above and beyond. Thank you to Taylor, Chris, Will, and Nick. The other gentlemen on the night crew of the 17 th
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+sheratongrandnash@thesocialstation.com, General Manager at Sheraton Grand Nashville Downtown
Responded yesterday
Thank you for the outstanding review, Jennifer! Were delighted your experience at Sheraton Grand Nashville was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. Its fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know were doing our job! We look forward to sharing another amazing experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great time at our stay. The hotel was in a great place to walk to a lot of nice parks and places for kids! The Library Restaurant in the lobby was great. Will and Jevon were very helpful at getting our car quickly everyday and helpful getting it packed up!
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+sheratongrandnash@thesocialstation.com, General Manager at Sheraton Grand Nashville Downtown
Responded yesterday
Thanks for sharing this glowing review, N2313MOemmah! Were thrilled to hear you enjoyed your stay at Sheraton Grand Nashville! Its our pleasure to accommodate you to the fullest extent. Your compliments for our ideal location and kind staff let us know were doing our job. After all, we pride ourselves on your happiness. With this said, wed love to share another perfect experience with you soon! Thank you again for taking the time to share your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in town for a work conference & running around for the last 2 days. Will at the valet was extremely helpful, kind and personable. He’s a great person to have when you first get to the hotel. Would definitely visit again!
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+sheratongrandnash@thesocialstation.com, General Manager at Sheraton Grand Nashville Downtown
Responded 3 days ago
Thanks for sharing this lovely review, X7964MUchristinah! Were thrilled to hear you enjoyed your stay at Sheraton Grand Nashville. Its our pleasure to accommodate you and we appreciate your praise. Will is an excellent member of our team. He always goes above and beyond for our guests. You can see why we love having him here so much! Were looking forward to sharing another amazing experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff, maybe overwhelmed with March Madness NCAA basketball, seemed annoyed. Example 1) employee did not smile at all during my check-in. Example 2) about 11pm (+/-), I came back to the hotel after dinner with coworkers. I got a candy from the market in the lobby. The employee stated they “don’t want to deal with this right now” and proceeded to walk away. I asked if I was unable to buy it and she stated that it was on the house. While I can’t complain about complimentary licorice, I was off-put by her comment. Example 3) I went to the bar/restaurant downstairs sometime after 11pm craving a snack. I stood at the bar for several minutes before a gentleman finally stopped and asked what I needed (yes, what I needed). I said I wanted to get some food and which point he shared the kitchen was closed for the evening and walked off. Three separate incidents with three separate employees gives cause for greater concern. My previous stay at this Sheraton was about a year ago and don’t recall the same sentiment. Aside from this, the hotel is furnished nicely, but is outdated (popcorn ceilings, poor lighting, etc.)…
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Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+sheratongrandnash@thesocialstation.com, General Manager at Sheraton Grand Nashville Downtown
Responded 3 days ago
We appreciate that you took the time to share your feedback, Mr_Magarian, and for your continued patronage. . Were glad you had a pleasant stay with us despite our service, staff and condition of our rooms not exceeding your expectations. Weve addressed your concerns with the appropriate members of our team so that we may improve moving forward. We hope to host you again soon so we can share a more positive experience that our guests are accustomed to.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It's in at good location- close to Papermill Alley and Broadway. If you can't walk that far, they've got a golf-cart service that goes to both locations. The people are extremely friendly and knowledgeable. The hotel rooms are very clean. The Wi-Fi is good too. The only issue is that the shower water pressure is a bit low. My rule is that the shower water needs to make it half the length of the tub. If not, it's low pressure; no matter what angle you tilt the shower head.
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Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+sheratongrandnash@thesocialstation.com, General Manager at Sheraton Grand Nashville Downtown
Responded 4 days ago
Thank you for the great review, TravelDog2970! Were happy you had a pleasant experience with us! Its lovely you enjoyed our prime location, friendly staff, clean rooms and great internet access so much. Thats what we like to see! However, we regret that our water pressure didnt meet your expectations. We endeavor to offer a top-notch experience for our guests so well be sure to discuss your concerns moving forward. We look forward to hosting you again soon for an even better experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tyler and Dylan really helped us out with some extra boxes we had to hold onto, several times we had to get the car in and out and their friendly, prompt service! We enjoyed our stay at the Sheraton and come jere often on business trips. Always stay here!
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+sheratongrandnash@thesocialstation.com, General Manager at Sheraton Grand Nashville Downtown
Responded 4 days ago
Thanks for the great review, lovemybeachtime! Were delighted to hear that you had such an outstanding experience with our team at Sheraton Grand Nashville! Its wonderful that Tyler and Dylan provided you with such great service - thats what we like to hear! Wed love to host you again soon for another incredible experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely loved this hotel. Close enough to walk to Broadway but far enough to get away from the bar scene too. Great restaurants nearby and golf cart shuttle works well. Sky top bar was great way to wrap up the day. Savannah and Sabrina made it extra special with check in ease and great recommendations for dinner etc. great time!!
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Date of stay: March 2023Trip type: Traveled with friends
Room Tip: Pig & Pelican for dinner
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+sheratongrandnash@thesocialstation.com, General Manager at Sheraton Grand Nashville Downtown
Responded 5 days ago
Thank you for taking the time to leave this fantastic review, Tom! Were happy to hear you had such a wonderful experience with us at Sheraton Grand Nashville and that you appreciated our prime location. We hope to host you again so we can share yet another unforgettable visit with you. Thank you again for the feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival the staff was very friendly and helpful. The drinks and food were excellent at the “Library “ restaurant/bar, as well as their staff. Beautiful facility inside. The only cons would be not having an updated shower. Also had a clogged sink, which they promptly addressed after we called.
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Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+sheratongrandnash@thesocialstation.com, General Manager at Sheraton Grand Nashville Downtown
Responded 6 days ago
Thank you for the 4/5 review, Smithdouglas54! Its excellent you enjoyed your time with us so much! Were delighted you appreciated kind staff and dining facility. We care deeply about the happiness and satisfaction of our guests so well address your concerns with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$254 - $506 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton nashville, nashville sheraton
FORMERLY KNOWN AS
Sheraton Nashville Downtown Hotel
LOCATION
United StatesTennesseeDavidson CountyNashvilleDowntown Nashville
NUMBER OF ROOMS
474
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Claim Your ListingSHERATON GRAND NASHVILLE DOWNTOWN $199 ($̶4̶9̶8̶) - Updated 2023 Prices & Hotel Reviews - TN
Frequently Asked Questions about Sheraton Grand Nashville Downtown
Which popular attractions are close to Sheraton Grand Nashville Downtown?
Nearby attractions include Ryman Auditorium (0.3 miles), National Museum of African American Music (0.3 miles), and Escape Experience (0.1 miles).
What are some of the property amenities at Sheraton Grand Nashville Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Sheraton Grand Nashville Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Sheraton Grand Nashville Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Grand Nashville Downtown?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Sheraton Grand Nashville Downtown?
Conveniently located restaurants include Jeff Ruby's Steakhouse, Nashville, Bourbon Street Blues and Boogie Bar, and 417 Union.
Are there opportunities to exercise at Sheraton Grand Nashville Downtown?
Yes, guests have access to a fitness center during their stay.
Is Sheraton Grand Nashville Downtown located near the city center?
Yes, it is 0.3 miles away from the center of Nashville.
Are any cleaning services offered at Sheraton Grand Nashville Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Grand Nashville Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Grand Nashville Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.