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Renaissance Nashville Hotel

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611 Commerce St, Nashville, TN 37203
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (770)
Room & Suite (302)
Dining (69)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 01/14/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Nashville Hotel
Updated 01/14/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#42 of 214 hotels in Nashville
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Renaissance Nashville Hotel is a perfect destination for those looking to stay in the heart of downtown Nashville, Tennessee. Discover hidden gems within our luxury Nashville hotel. Our Navigators can assist with sightseeing plans or point you to Bridgestone Arena and Nissan Stadium formerly LP Field, both within walking distance. Plan your meeting or event with us, too! Our convenient attached meeting space options including 30,000 feet of space. Book a meeting with us and receive personal Marriott Rewards bonuses.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
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Room features
Allergy-free room
Air conditioning
Desk
Interconnected rooms available
Refrigerator
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Iron
Flatscreen TV
Radio
Complimentary toiletries
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English
3547Reviews52Q+A100Room tips
Traveler rating
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Popular mentions
Julie H wrote a review Jan 21
Ashburn, Virginia111 contributions24 helpful votes
I recently spent 6 nights here for U.S. Figure Skating Nationals. Between all of the members of our party, I was able to see five different guest rooms as well as the executive lounge. It was a little disappointing that for the two days I was there after our events, there was a snowstorm which completely shut down the city for two days. Everything was closed, including 5th & Broadway. Even the nearby 24 hour diner was closed so the only dining options were a very limited menu within the hotel itself. All of the Nashville attractions we had hoped to see outside of the competition were also closed. We seem to have bad luck with Nationals every year as we have yet to see anything outside of the arena and hotel at this event going back to 2018! This is not the fault of the Renaissance, however. The staff was first-rate and went out of their way to help us, especially after bringing to their attention a party that required calling security on our 5th night there. The manager not only moved us to another room, but provided breakfast that morning. Everyone we encountered the entire stay from the concierge to the front desk to housekeeping was friendly and attentive. We were able to use public areas of the facility which were well situated away from the guest rooms to meet with friends in the evenings which was greatly appreciated. We loved that the bar areas that were not in use were still open for us to use for this purpose. What I did notice was that maintenance varied from room to room throughout the hotel. Our first room on the 7th floor was in much better shape than the room on the 22nd floor. The second room had a hole in the tiling in the shower, rust stains around the shower drain and drainage issues. The toilet handle was loose too. There was a rip in the carpet on the 7th floor room while another room on the 8th floor had major issues with condensation around the windows. There were large puddles near the curtains. None of the refrigerators stayed on to keep things cold so perhaps we were not using them properly. The clock in my first room was not set correctly and we could not re-set it. It is an older iClock that I think had to have a phone attached to read the time from the phone. However, none of the new phones use that type of connector. We did truly appreciate the lighting in the rooms which was perfect for applying makeup and the presence of a full-length mirror. At this price point, I would expect maintenance to be more up to date. Perhaps the rooms on the higher levels are used more frequently than those on lower levels? It was very nice for my husband to have access to the executive lounge which he enjoyed. We did not enjoy Christine Brennan from USA Today trying to "mask shame" patrons in the lounge by tweeting photos of them. Nashville and the Renaissance do NOT have a mask mandate and it is perfectly acceptable to be in the lounge without wearing a mask. It made my family members feel quite uncomfortable being in there, thinking that people were watching them because of Christine Brennan. She has no right to take pictures of patrons at a hotel and post them that way. Again, this is not the fault of the Renaissance at all. Biggest piece of advice is to park at the Library lot unless you need valet parking. The valets will park your car there anyway. It's a quick enclosed walk through the attached bridgeway on the 3rd floor to the garage and you'll save money unless you go in and out of the garage more than 2-3 times a day. Overall, I liked the Renaissance and the convenience to Bridgestone Arena and the downtown area. This is one hotel I would readily stay at again.
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Date of stay: January 2022
Value
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Marney Reid wrote a review Jan 19
Minneapolis8 contributions1 helpful vote
I've been traveling for work throughout what's been going on since March 2020 and a lot of hotels have let things really slide, even as travel has ramped back up. I stay at this property almost every week for work and have to say they are fantastic! The property is very clean and has sanitizer stations everywhere and masks easily available for those that need to grab a new one. Their gym and pool is a great place to get a pre or post work workout in and the best part of the hotel is their concierge lounge. Most hotels are keeping them shut down but not this place. Darren is the shining star here. His level of customer service, ready smile and "good morning" always helps start the day on a good food, and is always trying to increase the happiness of his guest's experience. I highly suggest this property for your stay in Nashville whether it's for work or fun.
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Date of stay: January 2022
Location
Cleanliness
Service
Trip type: Traveled on business
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NickP227 wrote a review Jan 15
Chicago, Illinois21 contributions40 helpful votes
Our stay at the Renaissance was Honestly spectacular from the very beginning. Marissa greeted us so warmly and was so patient with our many questions and was so helpful in every way! We also loved the Little Fib for breakfast buffet everyday with great made to order omelettes by Danny and excellent responsive caring service by Zyrafete. We also had excellent old fashioned made at the Little Fib bar by Nori. Nori was also so personable and a skilled craftswoman with a great knowledge and recommendations of bourbon We will definitely stay here our next trip to Nashville!
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Date of stay: January 2022Trip type: Traveled as a couple
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DIAZJB51 wrote a review Jan 14
Miami, Florida184 contributions130 helpful votes
Gold Marriott Members. 12/25/21 - 01/02/22. Check in was smooth but fake, any of our online requests never were met during our stay even when the front desk lady told us that she will take care of them. No welcome water bottles were offered, I had to requested them! On 12/28/21 we stayed at the Westin Chattanoga, still paying the Renaissance, so we requested early morning before we left, to make our room brand new for 12/29/21; it did not happen! I had to talk to a manager on 12/29/21 afternoon to get it done!!! I thanked him later on. Jonathan a front desk manager was the star!! We requested a one-day early departure; we should have departed on the third; and he went the extra mile! that's what customer service means!!, thank you very much Sir!!!! The room was clean, and housekeeping was excellent if they get the requests from the front desk. Great service at the restaurant as well as at the bar, thanks. Park across the street in the library garage and save a lot of money!! Very convenient location, you can access the 5th and Broadway shopping/restaurant complex from the hotel, and everything is close. I will stay here again because I suppose that the front desk will be properly trained for our next visit to Nashville; I do not want to assume that the ladies at the front desk did not like my accent.
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: Park across the street in the Library Garage. THE CHEAPEST IN TOWN!!
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Response from Daniel Brown, Guest Services / Front Office at Renaissance Nashville Hotel
Responded 1 week ago
Dear DIAZJB51, Thank you for taking the time to give us your feedback regarding your recent stay with us. I am so sorry that our housekeeping team was not able to service your room while you were in Chattanooga. I am so glad to hear that you enjoyed our convenient location as well as the service provided by Jonathan. Thank you again for choosing to stay with us, I hope we have the chance to serve you again the next time your travels bring you to Nashville. Best regards, Daniel Brown, Assistant Director of Front Office
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Daniel S wrote a review Dec 2021
1 contribution
I was booked here from Sunday-Tuesday. Got upgraded to City View on 22nd floor with my Bonvoy membership. The furnishings were nice, but the beds seemed worn unevenly and were not comfortable to sleep on. The tv had a video on about how they are going the extra distance to clean and sanitize all the high contact areas. This is a smoke show. The bathroom door creaks like a haunted house when moved. The shower ceiling had mildew leaching through the paint from the last time they painted over it. The water pressure was great but the drain was slow , so the water get high quickly when showering. The phone was covered in dust. The charging station had no power. There is no usb ports near the bed to charge phones, but the alarm clock has a dock to charge an Apple product with a really wide connector. There was a filthy handprint on the inside of the elevator door on the stainless and what looked like dried up spit or other fluids in several places below waste level. This was still not cleaned when I left Wednesday afternoon. Exiting elevator on floor 22 is a floor to ceiling picture of a horse face. The trim is delaminating 10" down to floor. There were 2 bottles of water laying there since arriving Sunday. I told the front desk about it Tuesday early morning. It was removed sometime between 3am-7am Wednesday morning. The housekeeping carts are in the hallway most of the day. When I went to ask a question a couple times when they were cleaning other rooms, they had to put their masks on before coming to speak to me. So how clean are the rooms? At checkout, there was a charge from the account from their food market that did not belong to me. I paid for my market purchases with my card and they were different amounts. They removed the charges when I challenged it. This is a really big and high end hotel, but lacks dedication by staff to live up to 4 star standards and to what they advertise they do to protect their guests. Seems like a lot of stuff is outdated. Theball rooms and areas downstairs are very nice as well as being attached to all the activities at 5th & Broadway gives you lots of stuff to do in the area.
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from Daniel Brown, Guest Services / Front Office at Renaissance Nashville Hotel
Responded Dec 19, 2021
Dear danielsE9238TR, Thank you for taking the time to give us your feedback regarding your recent stay with us. Maintaining a clean atmosphere within our Guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. I have passed along your feedback to our housekeeping leaders to ensure that this was an isolated incident. Thank you again for choosing to stay with us, I hope we have the opportunity to serve you better the next time your travels bring you to Nashville. Best regards, Daniel Brown, Assistant Director of Front Office
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PRICE RANGE
$278 - $601 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance nashville, nashville renaissance
LOCATION
United StatesTennesseeDavidson CountyNashvilleDowntown Nashville
NUMBER OF ROOMS
673
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Frequently Asked Questions about Renaissance Nashville Hotel
Which popular attractions are close to Renaissance Nashville Hotel?
Nearby attractions include Ryman Auditorium (0.2 miles), The Escape Game Nashville (Downtown) (0.3 miles), and Escape Experience (0.2 miles).
What are some of the property amenities at Renaissance Nashville Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Nashville Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Nashville Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Nashville Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Renaissance Nashville Hotel?
Conveniently located restaurants include Robert's Western World, Skull's Rainbow Room, and The Standard.
Are there opportunities to exercise at Renaissance Nashville Hotel?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Renaissance Nashville Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Nashville.
Does Renaissance Nashville Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Renaissance Nashville Hotel?
Many travelers enjoy visiting Belmont Mansion (1.9 miles), Marathon Village (0.9 miles), and Fort Negley Park and Visitors Center (1.3 miles).
Is Renaissance Nashville Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.