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Millennium Maxwell House Nashville

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Millennium Maxwell House Nashville
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1,742 Reviews from our TripAdvisor Community

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Showing 1,707: English reviews
Reviewed yesterday NEWvia mobile

A little outdated, buy very well kept. Staff is very friendly, customer service oriented and attentive. Alan at the front desk especially. I booked on priceline.com and there was an issue with the reservation. Alan tackled the problem within minutes and quickly checked us in. Close to downtown, and the hotel offers free shuttle service every 30 minutes to various...

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Thank Brian P
Lilburn, Georgia
Reviewed 2 days ago NEWvia mobile

About 12 minutes from Broadway. Nice room. Very nice staff. Shuttle service. Restaurant and lounge with live music nightly on the premises. Also a gift shop inside with Nashville souvenirs and able to purchase toiletries there. My only complaint is that the room door is hard to close.

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Thank Kelley H
Indiana
Reviewed 1 week ago

My group of friends and I stayed here at the recommendation of a few who had stayed previously at the MMH. It looks like a beautiful place from the outside but at least for me, the inside left a lot to be desired. They have 3 elevators but only 2 are currently working. That meant waiting for over 5 minutes,...

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Thank Kevin P
Henning, Tennessee
Reviewed 2 weeks ago

The décor of the downstairs is very nice and reflects Nashville very well. It is conveniently located near downtown Nashville. The shuttle service downtown was great and the driver was very helpful and gave great customer service. The breakfast buffet at the restaurant downstairs was great. Nice view from the elevator with the glass window viewing the city.

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Thank wlmja17
Chicago, Illinois
Reviewed 2 weeks ago

Forced to vacate the room at 3:00 a.m. on New Year's Eve when we awoke to discover water pouring out of the bathroom light fixture, resulting in approximately half an inch of water on the bathroom floor. The mix of water and electricity was of particular concern. A few moments later, water began to leak through the ceiling in the...

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Thank jaysgirls2016
Reviewed 2 weeks ago via mobile

Service was exceptional. Restaurant downstairs was pretty good. The shuttle access to downtown was great. The shuttle was also very helpful when i didnt want to fool around with parking downtown for the hockey game.

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Thank Richard C
David S, Director of Operations at Millennium Maxwell House Nashville, responded to this review

Dear Richard C: We appreciate you taking the time to write an excellent review to share with us and the Trip Advisor Community. We are happy you had the chance to utilize our complimentary shuttle to the downtown area. We also would like to thank you for recognizing our exceptional service. Thank you for your business and we look forward...

Saint Charles, Illinois
Reviewed 2 weeks ago

I cannot give enough credit to the entire staff of the Maxwell House Millennium Hotel. My visit was all business related, to conduct a two-day management seminar. Everything was done to my satisfaction, making my seminar a success. My hotel room, the restaurant and genuine friendliness of all hotel employees was remarkable. But it was Mr. Charles Williams with the...

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Thank tja1951
David S, Director of Operations at Millennium Maxwell House Nashville, responded to this review

Dear Tja1951: We would like to thank you for taking the time to share your recent experience with us and the Trip Advisor Community. We truly appreciate you recognizing Charles and our staff as a whole at the hotel. They sincerely care about the guests that stay with us and enjoy going above and beyond to ensure our guests are...

Reviewed 3 weeks ago via mobile

Spending the weekend in Nashville. This is a great hotel! The staff is amazing . We have never been to Nashville before so the front desk staff helped give us directions and information to get around the city. Location here is also wonderful and they offer a free shuttle to downtown that runs every half hour. We have stayed at...

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2Thank Nikki E
David S, Director of Operations at Millennium Maxwell House Nashville, responded to this review

Dear Nikki E: The team truly appreciates you taking the time to write an excellent review about your recent stay with us. We are pleased that you utilized the front desk to help plan your adventures in Nashville. The complimentary shuttle to the downtown area is certainly helpful as well. We are happy you had a great stay, and we...

Reviewed 3 weeks ago

The staff of this hotel is absolutely great. My friend and I arrived to the hotel in the early morning just looking to store our bags and the front desk immediately got us a room. The shuttle runs always on schedule and the drivers are very nice and knowledgeable about the area. The hotel isn't the most modern around, but...

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Thank Nayara P
David S, Director of Operations at Millennium Maxwell House Nashville, responded to this review

Dear Nayara P: We truly appreciate you taking the time to share your recent experience with us. We are thrilled you had an excellent stay with us. The front desk team is always happy to get our guests in early if it is possible. We are also happy you had the time to utilize our complimentary shuttle. Thank you for...

Kennesaw, GA.
Reviewed 4 weeks ago via mobile

The room was decent. The bar was on point as far as drinks and they also offer. Complimentary shuttle to downtown Nashville. It runs to about 1am I think. We had HBO in our room which was cool. Good location too. Would we stay again? Yep!

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Thank Michael O
David S, Director of Operations at Millennium Maxwell House Nashville, responded to this review

Dear Michael O: Thank you for taking the time to share comments about your recent experience with us. We are happy you enjoyed your time at the Millennium Maxwell House Hotel. Thank you for your business and we look forward to your next visit! Sincerely, David Simmons Director of Operations

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Millennium Maxwell House Nashville

Address: 2025 MetroCenter Blvd., Nashville, TN 37228-1505
Location: United States > Tennessee > Nashville
Price Range: $121 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Millennium Maxwell House Nashville 3.5*
Number of rooms: 289
Reservation Options:
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Also Known As:
Millennium Maxwell House Nashville Hotel Nashville
Millennium Maxwell Hotel Nashville
Millennium Maxwell Nashville
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Questions & Answers

Here's what travelers have asked, with answers from Millennium Maxwell House Nashville staff and other travelers.
16 questions
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Missouri
11 months ago

I booked this room thru hotwire....check in went smooth but after that it was all down hill. My room smelt and the pillows were the worst. Saying the room was basic at best is kind. Wanted to order room service but they don't make it easy with no menu in your room. After spending close to 70 dollars on take out, I returned to the hotel to go to my room and the elevator breaks. After being trapped on the elevator for close to 20 min(can u believe it was Friday13) the doors finally open and a hotel employee tried to force us to stay on the broken elevator claiming "if we try to walk of the elevator and it drops we could be hurt"...so what would have happened, if we stayed on the broken elevator, waiting on a nonexistent repair man and it dropped?!?!Needless to say I had to fight for my life and push past the employee. Then walk up and down 5 flights just to get some cutlery, because I was to shaken to use the broken elevator again. Front desk did NOTHING when I tried to tell them about my concerns and even implyed the people on the elevator were responsible. My food was cold by the time I got back to it. So I went to sleep. Woke up to try for some coffee and found out I couldn't EVEN get a complimentary cup of coffee....had to endure the nauseating stench of vomit on the elevator ride back to my room, Someone had vomited and clearly it hasn't been cleaned up just to get to my room and the key isn't working. I do staycations 2x a month. I've stayed at almost every relevant hotel in Nashville, this was my first experience at the Maxwell Milliniem Hotel and it was SORELY DISAPPOINTING!!! For close to 300$ they should be ashamed. My question is where is the accountibility??

over a year ago
Plano, Illinois

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Questions? Get answers from Millennium Maxwell House Nashville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“nice views of the city lights. ask for a room up high and facing towards the city.”
 of 5 bubbles PhrmChk, 4 weeks ago | Read review
“Every room I have had at this hotel is very good”
 of 5 bubbles ronaldj802, Jan 12, 2017 | Read review
“Fee charged if microwave/fridge requested.Banquet hall on top floor,might be noisy directly under.”
 of 5 bubbles AEJ27, Dec 29, 2016 | Read review
“I was on the 9th floor and it was quiet”
 of 5 bubbles icyvelvet, Nov 27, 2016 | Read review
“Higher floors have a nice view of Nashville”
 of 5 bubbles Jacalyn1017, Nov 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question