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DoubleTree Suites by Hilton Hotel Nashville Airport

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#61 of 154 Hotels in Nashville
Certificate of Excellence
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DoubleTree Suites by Hilton Hotel Nashville Airport
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778 Reviews from our TripAdvisor Community

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Showing 772: English reviews
Memphis, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Not really near the airport. Arrived only to find it was under construction and clearly not delineated on Hilton.com. Also, the "bar" had a portable AC operating but was not cooling the room. You had to walk through the work out room with sweaty people to have a drink.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lambrogini
Miri L, on behalf of the staff at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Dear Lambrogini Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms and property. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think... More 

Murfreesboro, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Upon arrival I understood that the entrance had been moved to an alternate small side door. This was due to all the construction. My room air did not work and the floor was soaking wet in room 309. After calling the front desk multiple times, even being ignored, I was finally moved to another room. This was a hassle because... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Christopher H
Miri L, on behalf of the staff at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Dear Christopher H We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give... More 

Oak Ridge, Tennessee
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel was undergoing a major renovation during my stay and I am anxious to see the finished product. The staff did a fantastic job of taking care of our group. I will definitely go back there on my next visit to Nashville.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John C
Albany, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

It is close to the airport but does not have eating options at a walking distance. Breakfast could be better. There was construction on site so hopefully it will look and feel better in the next 2 months

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ArshadBMirza
Chicago, Illinois
1 review
1 of 5 stars Reviewed 4 weeks ago

It looks like they are trying to make repairs. Overall the room ESPECIALLY the bathroom!! It appears mold was painted over and not removed. My room was not where I requested and was not available at the same time as my friends. Last time

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank P4143QWerics
Miri L, on behalf of the staff at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Dear P4143QWerics Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our... More 

Warrenton, Missouri
1 review
3 of 5 stars Reviewed 4 weeks ago

This hotel was just beginning renovations during our stay. There wasn't much noise from the renovation except during the middle of the day, the fire alarms were set off twice. Overall, the hotel was fine but I would stay away until after the renovation. The pool area was not kept up each morning and there were limited towels. Our room... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Amanda R
Atlanta
1 review
2 of 5 stars Reviewed 4 weeks ago

Property is very tired. It's under renovations so no way to tell if final results will prove to make it a better experience. For now I would seek other Hilton properties. For the same prices they are asking you can get a much fresher hotel in the same area. I travel many nights for business and have seen examples of... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank R6833IYroberts
Miri L, on behalf of the staff at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Dear R6833IYroberts Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our... More 

san antonio, United States
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Don't stay here. Bad customer service, under construction, priced high even though under construction. Had issues and when we brought it to managers attention, she basically acted like she didn't care. I am also a diamond member of Hilton rewards program which means I stay at Hilton properties a lot. Very disappointing.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Steve S
Miri L, on behalf of the staff at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Dear Steve S Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us... More 

Erwin, Tennessee
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

I have stayed at this hotel several times (business) and always enjoyed my stay. They are undergoing a major renovation and it is not a pleasant place to be; no one answers the telephone, it's really awkward getting around, my window was unlocked on the ground floor and, worst of all.....there are creatures! A roach climbed up my leg when... More 

Helpful?
Thank Sandy L
Miri L, on behalf of the staff at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Dear Sandy L Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us... More 

Atlant, United States
2 reviews
3 of 5 stars Reviewed July 25, 2016

The hotel is under going a major update. With that being said the restaurant is in the old pool area and they have to pipe in the AC. Front Desk in a hallway. But the staff goes out of their way to make you comfortable. Very friendly. Rooms are ok, clean but need updating. Bed was comfortable

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Paula D
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
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Additional Information about DoubleTree Suites by Hilton Hotel Nashville Airport

Address: 2424 Atrium Way, Nashville, TN 37214-5102
Location: United States > Tennessee > Nashville
Price Range: $158 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Nashville Airport 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Doubletree Hotel Nashville Airport
Doubletree Nashville
Hotel Style:
#25 Romantic Hotel in Nashville
#32 Business Hotel in Nashville
#34 Family Hotel in Nashville
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