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DoubleTree Suites by Hilton Hotel Nashville Airport

#57 of 155 Hotels in Nashville
Certificate of Excellence
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DoubleTree Suites by Hilton Hotel Nashville Airport
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759 Reviews from our TripAdvisor Community

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Showing 753: English reviews
Erwin, Tennessee
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel several times (business) and always enjoyed my stay. They are undergoing a major renovation and it is not a pleasant place to be; no one answers the telephone, it's really awkward getting around, my window was unlocked on the ground floor and, worst of all.....there are creatures! A roach climbed up my leg when... More 

Helpful?
Thank Sandy L
Atlant, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

The hotel is under going a major update. With that being said the restaurant is in the old pool area and they have to pipe in the AC. Front Desk in a hallway. But the staff goes out of their way to make you comfortable. Very friendly. Rooms are ok, clean but need updating. Bed was comfortable

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Paula D
Monticello, Kentucky
Level Contributor
151 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed 1 week ago

Wait until the renovations are complete to stay at this one of my favorite hotels. Right now it is a mess. The lobby area is a real downer. My room has had a makeover and was clean and fresh. The location to the airport is good. I have stayed here over the years 50 nights or more. When the renovations... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Corvette1871
Orlando
Level Contributor
185 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Needs an update - glad they are doing it. Very nervy to charge full rates while under renovation. Check in was great - Kimberlieka (think I got her name right) was personable and helpful. Room was fine - no noise - but the services aren't there. Gym is at the entrance to the "restaurant". Restaurant has limited menu - and... More 

Helpful?
Thank RandiFayeC
Miri L, on behalf of the staff at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Dear RandiFayeC We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues and we’re working with our team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show... More 

Knoxville, Tennessee
1 review
2 of 5 stars Reviewed 2 weeks ago

The room set up worked great for our family of 3. Our little one slept in the crib in the sitting area so my husband and I had the bedroom to ourselves. Room was nice, very clean and quiet considering we were next to the elevators. We never heard anyone else around us. But the construction dumpsters to greet you... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank kls331
Miri L, on behalf of the staff at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Dear kls331 Thank you for writing a review about your recent stay. We’re very sorry you were unhappy with your experience at our hotel with the construction going on. We appreciate hearing from you, and wanted to let you know that we’re completing a renovation that is updating our property. If you travel again to our area, we hope we... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very close to the airport! I would stay there again! Very accommodating to us as our flight was cancelled at 8 p.m. and we were able to scoot right over and catch a good night's sleep! It was slightly confusing entering as they are under construction, but I know when the construction is complete the hotel will be back to... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Taylor C
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have previously stayed at this hotel due to the accommodations, proximity to the airport, and the shuttle service. I also like the fact that it is a park and fly hotel that allows you to leave your vehicle during a trip.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank kathysI6389BQ
Charlotte, North Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

The hotel was under construction and the staff was using vulgar language as I entered the hotel. This place should be closed during renovations and possibly hire a whole new staff. Asked to talk to manager and was denied.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank mitchellk163
Miri L, on behalf of the staff at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Dear mitchellk163 Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again... More 

Florida Panhandle, Florida
1 review
1 of 5 stars Reviewed 3 weeks ago

Even though hotel was under construction staff at check in acted as if she was under construction. Breakfast concierge was excellent and acomodaticia. Checkout employee was eating behind temporary wooden counter.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank richardcY9130OD
Miri L, on behalf of the staff at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Dear richardcY9130OD Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again... More 

Lexington, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

This Hotel is under construction. The Lobby , restaurant and fitness areas are under construction. The property was in bad shape when I stayed. I would stay next door at the Holiday Inn or the Residence Inn by Marriott instead of staying here. This is not your normal Double Tree property.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeff S
Miri L, on behalf of the staff at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review

Dear Jeff S Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
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Additional Information about DoubleTree Suites by Hilton Hotel Nashville Airport

Address: 2424 Atrium Way, Nashville, TN 37214
Location: United States > Tennessee > Nashville
Price Range: $162 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree Suites by Hilton Hotel Nashville Airport 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Doubletree Hotel Nashville Airport
Doubletree Nashville
Hotel Style:
#25 Romantic Hotel in Nashville
#32 Business Hotel in Nashville
#34 Family Hotel in Nashville
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