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Holiday Inn Nashville-Vanderbilt (Downtown)

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#38 of 154 Hotels in Nashville
Certificate of Excellence
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Holiday Inn Nashville-Vanderbilt (Downtown)
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281 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Worst experience I have ever had with customer service at a hotel. The front desk associate, Danielle, was by far the most rude, accusatory, unhelpful hotel employee I have ever come across. Front desk will never answer reservation phone calls. Watching the front desk employee, Danielle, silence the calls coming in. Traveled with a service dog and they were not... More 

Helpful?
1 Thank codyj07
NKeiser, Manager at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We appreciate you bringing your experience to our attention, and have addressed this with you. We hope you enjoyed the remainder of your... More 

Brisbane, Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved our trip to Nashville and also loved the Holiday Inn Vanderbilt, great location with some excellent shopping and restaurants very close, they also have a shuttle that goes to the main hub of Nashville but we found it to be an easy 20 minute walk checking out some other sights along the way. Staff at the hotel are friendly... More 

Helpful?
1 Thank bagsgettinround
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

Thank you for taking the time to share such wonderful comments; I hope this trip was only the first of many to our vibrant city! We look forward to serving you again in the future! More 

Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Everyone was very nice and the free shuttle is a life saver and really allows you to enjoy your trip more. Pool was nice and the gym was good quality for a hotel. Everyone treated us extremely well. Larry the shuttle bus guy was very helpful

Helpful?
1 Thank Jwill_72
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

Thank you for your review and for choosing the Holiday Inn Nashville. I am very pleased we were able to exceed your expectations. Our staff is very proud of our hotel and our guest service. I will be sure to let Larry know that you noticed his efforts. We hope you will continue to choose the Holiday Inn, and we... More 

Canon, Georgia
Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Don't get me wrong. There is nothing wrong with HI we stayed at. Upon entry, it is a beautiful structure. Clean, roomy, updated. The room itself was average, adequate, cozy. From the balcony, that you could only stand on.. no seats to be used inside or out.. saw the Vanderbilt Stadium. The only seat was an office chair. Thank God... More 

Helpful?
1 Thank tom b
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

Thank you for staying with us at the Holiday Inn Vanderbilt and thank you for your feedback. We hope to see you again next time when you visit Nashville. More 

Manning SC
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Perfect for the football game. Was able to tailgate in the parking lot before and after the game. Hotel was extremely generous, rooms were perfect, ice was plentiful, staff was very helpful in organizing day trips, things to see and do. Shuttle was provided to attractions. Room rates seemed a little high as we extended our stay an additional night... More 

Helpful?
Thank Mike J
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

Thank you for taking the time to give us feedback and for the kind words. Here at the Holiday Inn Vanderbilt, we strive to give every guest a great experience and outstanding customer service. We hope to see you on your next trip. More 

Maumee, Ohio, United States
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our 2nd time at this hotel, first time was 2.5 years ago. Overall our stay was just as great as the first time. While if you look at the hotel closely you can tell it's starting to show it's age, the overall appearance is good. We like how this hotel is just far enough away from the hustle... More 

Helpful?
Thank SilverFox81
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

Thank you so much for sharing this wonderful feedback! We're delighted to hear your compliments on our location. It is always our goal to help our guests enjoy the best Music City experience possible, and we are so thrilled to know that we succeeded for you. We hope to welcome you back in the future for another equally great stay! More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was ok. Jason the driver for the shuttle was very nice. The cleaning staff were great but please do something about the front line staff. Sorry we had to bother you to check in and ask questions as it was our first time to Nashville. We didn't mean to put you out.

Helpful?
Thank David S
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

Thank you for taking the time to tell us about your recent experience at our hotel. We appreciate your feedback regarding the overall service you received. We value your comments and will share the information with our team. Thank you again for your time and comments. More 

Lake City, Minnesota
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a group with 3 rooms. Staff was VERY ACCOMMODATING!! Housekeeping was friendly and did a great job. Rooms were clean. Shuttle takes you to downtown Broadway and was available up to 11 PM; a ride back was only a phone call away. Our favorite drivers were Josh and Larry, both are friendly and have great recommendations to places... More 

Helpful?
Thank Traci G
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

We appreciate you taking the time to share about your service experience at the Holiday Inn at Vanderbilt University. Our wonderful team members, like Josh and Larry are some of our best assets. I have shared your comment with them, as well as our Management Team to ensure they are recognized. We cannot wait to serve you the next time... More 

PA
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stay @ holiday Inn Vanderbilt, we have a wonderful time as we celebrated our 15th anniversary, Its walking distance to many restaurants pf chang,Indian food, McDonald's & many more it's 10 to 15minutes drive from the airport or using uber,they have a free shuttle to b downtown Nashville,the room are clean ,customers service are friendly, housekeeping are effecient thank... More 

Helpful?
Thank percygrate
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

We greatly appreciate the wonderful review! Thanks for spending your 15th anniversary with us. We look forward to seeing you again. More 

Toronto, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights, room near elevator was good, quiet on 12th floor. Breakfast buffet was a good variety. My only issue/suggestion is that being legally handicapped but not to the extent that I require a wheelchair so I don't book handicap rooms, is that as we are all aging and myself, I am suffering from a fractured spine, there are... More 

Helpful?
Thank vacationneeder
NKeiser, Director of Sales at Holiday Inn Nashville-Vanderbilt (Downtown), responded to this review

Thank you for taking the time to share your feedback with us and fellow travelers. We're delighted to know that you enjoyed your stay. Thank you for your suggestions. We look forward to seeing you the next time your travels bring you to Nashville. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Commodore Grille
Commodore Grille
Cuisines: American, Bar, Pub
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover all that West End Nashville has to offer at the convenient full service Holiday Inn Vanderbilt. You are in the heart of everything, shopping, dining, entertainment, sports and the arts. You are within easy walking distance of Vanderbilt University, Centennial Park and its famed Parthenon. We are approximately 3 miles from the city center including: downtown Nashville entertainment district, Music City Center, Bridgestone Arena, Ryman Auditorium, Tennessee Performing Arts Center, Tennessee State Capitol, the world renown Country Music Hall of Fame and the Tennessee Titans stadium LP Field. Whether you're coming to Nashville for business or leisure, your room at the Holiday Inn Vanderbilt is your personal retreat. You'll have room to work, relax and make the most of your day. Amenities such as microwave and refrigerator, balcony with sliding glass door and high-speed Internet mean every night is a great night and every day starts right. When you arrive at the Holiday Inn Nashville, park your vehicle in our complimentary parking lot and use our complimentary shuttle to travel within a three mile radius. No pets allowed. The Holiday Inn Select Vanderbilt is a 100% non smoking hotel.otel. ... more   less 

Additional Information about Holiday Inn Nashville-Vanderbilt (Downtown)

Address: 2613 West End Avenue, Nashville, TN 37203-1424
Location: United States > Tennessee > Nashville
Price Range: $161 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Nashville-Vanderbilt (Downtown) 3*
Number of rooms: 297
Reservation Options:
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Also Known As:
Holiday Inn Nashville-Vanderbilt (Downtown) Hotel Nashville
Nashville Holiday Inn
Hotel Style:
#21 Business Hotel in Nashville
#24 Family Hotel in Nashville
#29 Romantic Hotel in Nashville
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