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Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

187 reviews
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Traveler (43)
Room & Suite (28)
Dining (7)
Overview
  • Excellent20%
  • Very good31%
  • Average26%
  • Poor13%
  • Terrible10%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2.5 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (187)Write a Review
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All reviewsshort cabwaffle house across the streetpancake machineroll in showerweight roomfree breakfaststaying downtownthe breakfast areaking suiteclose to downtownoutdoor pooldecent hotelup to dateclean roomsdowntown hotelbroadway streetinterstate
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1 - 5 of 184 reviews
Reviewed November 28, 2017 via mobile

Great customer service, literally if they worked here and was up front during my check-in, they spoke to me. Plus an upgrade to a suite. If you are traveling for anything on a budget this is work looking at.

Thank Nick T
Hotel's Favorite
Reviewed November 26, 2017

We stayed here for one night after exploring downtown Nashville. Keith checked us in and he was so very kind and helpful. He welcome us in at Platinum members and said if we needed anything at all, to let him know. The room was in...More

Thank Jon W
Reviewed November 9, 2017 via mobile

Made a res on Nov 1 for Nov 7 one nite stay. Arrived by air from Dallas at 1030 PM. Arrived at hotel around 11 PM to find they'd given my room away at 530 PM!!!! And the cc had already been charged!!! Then they...More

Thank JANN A
Reviewed November 6, 2017

Not sure how you can claim this a new hotel. It’s just been remodeled but is old and the location is not great. My check in was very unorganized and I was not recognized as a Spire member. I ended up with a handicap room...More

Thank Biztravr
Reviewed September 1, 2017 via mobile

Made a reservation for one night before flying out of Nashville. Arrived at the hotel in the evening. The guy at the front desk was friendly. He checked me in and gave me my room keys. I went to my room and found that it...More

1  Thank G3269GHdanielr
Response from David A, Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)Responded September 5, 2017

Thank you for taking the time to let us know about your stay. I am so sorry that you experienced an issue we were unable to resolve! Your comments do help us identify areas for improvement and we have taken steps to rectify the problem...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$135 - $219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$135 - $219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (43)
Room & Suite (28)
Dining (7)
Pool & Beach (2)
Hotel & Grounds (37)
Bathroom (5)
Questions & Answers
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Herb007
November 27, 2015|
AnswerShow all 3 answers
Response from hexsnash2 | Property representative |
Hi~ I am so sorry - but our pool is not heated. We have an outdoor pool and it is now closed for the season until Memorial Day weekend.
0
Votes
trendi3
May 16, 2015|
Answer
Response from Allyson T | Property representative |
Good Afternoon Trendi3, We are looking to have the renovation done in June. We are getting our new furniture delivery this week and next. It is 8 to 10 minutes to get from our hotel to downtown. Please let me know if you... More
0
Votes
Room Tips
"They are all very good, no road noise at all!"
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"Rooms on the backside would be quieter. Rooms up front face the highway and a busy road."
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"Rooms at the back are quieter but front rooms are good too."
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"ask for top floor....really quiet"
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