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About
#45 of 218 hotels in Nashville
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.3
Visit Omni Nashville Hotel located in downtown Nashville, TN for an unbeatable city retreat. Discover a rooftop pool and hot tub, full-service spa, 3 restaurants and a bar with live music. Our Nashville hotel is attached to the Country Music Hall of Fame and Museum on Fifth Avenue, and in close proximity to the Johnny Cash Museum, Songwriters Hall of Fame and the Nashville Zoo. Upscale rooms and suites at the hotel are warm and inviting, with perks like floor-to-ceiling windows, flat-screen TVs, and 4-poster beds. Omni Nashville Hotel's design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. Whether you are traveling for business, romance or family fun, we have a hotel package that will let you experience the charm of Music City in TN and all the excitement downtown Nashville has to offer. Let us make your vacation getaway extra special with one of our hotel offers.
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Property amenities
Free public parking nearby
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Highchairs available
Valet parking
Free wifi in the business center
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Kids' meals
Poolside bar
Evening entertainment
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Refrigerator
Cable / satellite TV
Extra long beds
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English
Location
99Great for walkers
Grade: 99 out of 100
75Restaurantswithin 0.3 miles
35Attractionswithin 0.3 miles
Contact
250 Rep. John Lewis Way South, Nashville, TN 37203
Getting there
Rental CarsSee rental cars from $55/day
7375Reviews121Q+A100Room tips
Reviews
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We were attending a conference. The hotel Us very convenient to Broadway and the music clubs and next door to the Country Music Hall of Fame. A pick up stop for the Hop On Hop Off bus is on the corner. The hotel is nice but there were some issues with stocking if the bathrooms in the conference area. Many times there was no toilet paper and hand towels. The last day some of the soap dispensers were empty. Also, on several occasions the toilets were not flushed. They seemed to be overloaded or something. Our housekeeper did not clean our room very good. There is only one bar/restaurant and because of the conference it was so crowded. There is a coffee shop and a steakhouse. Not many spaces to congregate around the hotel. The staff was pleasant except for a bartender at our event.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jilsel Harris, Owner at Omni Nashville Hotel
Responded 3 days ago
Dear Susan D, Although we are happy you enjoyed your overall stay and the location, we are so disappointed to read about your experience with our restroom facilities during the conference. I can also assure you that lack of service is not a common complaint here at the Omni Nashville. We hope you will choose to stay us again in the future. Sincerely, J. Harris Operations Administrative Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Stayed at the Omni for the 2nd time and again found it to be clean, quiet and a great location for visiting all of the Nashville attractions. The lobby area is hopping and the pool is good for a nice dip. The only downside was that staffing at places like Barlines made service at times a challenge.
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Date of stay: July 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Really nice hotel, we paid a bit more for the 3 day stay but the room was worth it really top notch beautiful bed lovely bathroom one of the best we have stayed in for the money. Overall the hotel is super clean very smart and connected to the country music hall of fame and a 10 minute walk from all the attractions and bars in Nashville which was really pumping. Only gripe was the breakfast the servers were not very attentive and slow to clear away plates or offer more coffee or juice and the selection wasn’t the best also no toaster if you want toast you had to ask for it also limited cereals. Staff were very friendly and helpful it would be 5 stars if they sort the breakfast. Note to hotel go to Las Vegas or the hilton across the road and see how to improve yours.
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Enjoy this beautiful hotel just be aware of below par breakfast.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alyson Rockholt, Other at Omni Nashville Hotel
Responded 1 week ago
Dear niggle006, Thank you for taking the time to rate our property and let us know about your experience! We are so proud of our property and believe it's the best hotel downtown especially our location. Glad that overall, you had a wonderful stay. We greatly appreciate your feedback about your breakfast experience and can assure you that this will be taken back to our team to improve our operations. We hope we will have the opportunity to welcome you back again soon! Sincerely, A. Rockholt Executive Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great hotel. Once you enter through the large wooden doors everyone is very accommodating with every request that you may have. The location is very nice, adjacent to the convention center and close to Broadway Street.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alyson Rockholt, Other at Omni Nashville Hotel
Responded 3 weeks ago
Dear buckynbecky, Thank you so much for your kind words and rave review!! We are beyond thrilled you had such a wonderful experience with us. We agree we have one of the best locations within the city to be able to have access to explore so much of Nashville. We can't wait to welcome you back on your next trip to Music City. Until then, safe travels! Sincerely, A. Rockholt Executive Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m know I will come across as a snob and a snoot, but here goes. The Omni is suppose to be a high class hotel. It is sorely lacking. No bell service, no concierge, and today which was our first full day here, no maid service. Called the desk and if anyone answers, they do not listen. We told them at 3:00 pm that we had not had maid service and was it necessary to request it (a lot of hotels have resorted to this) and they said sorry, we can send someone up now. We said no, we are dressing to go out around 5pm could you send someone after 5. They said of course. Returned to room around 9:30 and room had not been touched. Called again. Was told they sent someone nip at 3:30 but there was a privacy card on the door. Go figure. Bathroom shower leaks as well. The hotel is a huge disappointment. Omni prices for Hampton Inn service. Although the Hampton Inn may have better service come to think about it.…
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Date of stay: February 2023Trip type: Traveled on business
Room Tip: Valet parking. Check what is happening downtown before deciding what time to arrive to avoid...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Alyson Rockholt, Other at Omni Nashville Hotel
Responded 4 weeks ago
Dear Global674513, Thank you for taking the time to respond with feedback regarding your recent stay at Omni Nashville Hotel. We take this feedback very seriously and use it as a tool to ensure that we are continually improving our operation. I apologize your stay was not up to expectations or the standards our guests have come to expect. On behalf of our entire staff, I am so sorry that this was your experience. I can assure you that this is not the typical feedback we receive especially in regard to our level of customer service. When best for you we would love for the opportunity to hear more in detail upon your stay. If you would like to take a moment to share your reservation name, please email me at alyson.rockholt@omnihotels.com. We hope you will choose to give us another chance one day to prove that this is not the norm from our hotel or staff. Sincerely, A. Rockholt Executive Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved both the hotel itself and the location. Because it's attached to the Country Music Hall of Fame it was easy to access that. We could walk to all sorts of things but were far away enough from Broadway to not be in the midst of the hubbub. The rooms are great and the service impeccable.
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Suzanne Herrington, Other at Omni Nashville Hotel
Responded Jan 23, 2023
Dear ThoughtsFromAPage, Thank you for taking the time to rate and comment on our property. We are happy to read that you loved both our property and location. We also appreciate having Country Music Hall of Fame attached to our property. We are happy that our staff were able to help making your stay memorable. We look forward to welcoming you back in the future. Sincerely, S. Herrington Operations Administrative Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Omni Nashville for 3 nights Jan 5-8th, 2023. The staff was excellent from Alyson and Tod int he sales Department making our reservations to arriving and being greeted by the valet and bell staff. The team promptly took our luggage and escorted to to the front desk where we were greeted with a smile, friendly conversation and prompt check in from Eilio and Shayla!!! Kenneth helped us to our rooms which were clean and extremally comfortable. My housekeeper was so sweet, i told her she did not need to make my bed just replenish my coffee for my Keurig but when I returned everything was spotless and my bed was made. We dined at Bob Steak and Chop house, Bar lines, Kitchen Notes and had in room dining and the food was EXCELLENT every time!! Thank you Omni team!!! We will definitely be back! You are a true asset to Nashville! Sincerely, Suzanne Lindsey…
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Date of stay: January 2023Trip type: Traveled on business
Location
Service
Sleep Quality
Room Tip: What a comfortable corner suite with beautiful views, all the amenities you would want/need and a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Suzanne Herrington, Other at Omni Nashville Hotel
Responded Jan 12, 2023
Dear Suzanne, Thank you for taking the time to rate and comment on our property. We are thrilled to read that you have a wonderful stay with us and that you enjoyed our restaurants. We are grateful to the team we have here at Omni and are happy that they could assist in making your stay memorable. Thank you so much for your feedback and recognizing our team. It is our team that makes us the hotel to visit here in Music City. We look forward to welcoming you back again soon. Sincerely, S. Herrington Operations Administrative Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location, clean, enjoyable family trip. Had a room and a suite. Worked out well . Enjoyed the on site shopping and sports bar. We would go back. Cleaning people were friendly, sports bar staff were excellent. Front desk were not friendly, but efficient enough
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Date of stay: November 2022Trip type: Traveled with family
Room Tip: We used valet,
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Suzanne Herrington, Other at Omni Nashville Hotel
Responded Jan 11, 2023
Dear cottagecareer, Thank you for taking the time to rate and comment on our property. We are delighted that you enjoyed you and your family enjoyed your stay with us. We are happy to hear that the cleaning staff and sports bar staff were friendly and accommodating. I'm sorry your experience with the front desk wasn't as pleasant. If you would like to take a moment to share your experience, please email me at suzanne.herrington@omnihotels.com. We look forward to your next visit with us. Sincerely, S. Herrington Operations Administrative Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am giving it a three star for the overall look, feel and location. (And for the fact that, at least FD, moved us). On the other hand, booked a room with special requests, none filled, especially upset that we were given connecting rooms when I requested not to get it. The room we were moved to, with a not so great of a view and noisy neighbors. FD left us waiting in our original room for near an hour until we moved; an inconvenience that could've been avoided if they gave us some of what we had asked for when booking. For $450/night for a room with an additional $56 /night for valet, expected a whole lot more. Very disappointed.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Alyson Rockholt, Other at Omni Nashville Hotel
Responded Dec 30, 2022
Dear fabriciob755, Thank you for taking the time to respond with feedback regarding your recent stay at Omni Nashville Hotel. We take this feedback very seriously and use it as a tool to ensure that we are continually improving our operation. I apologize your stay was not up to expectations or the standards our guests have come to expect. On behalf of our entire staff, I am so sorry that this was your experience. I can assure you that this is not the typical feedback we receive especially in regard to our level of customer service. We hope you will choose to give us another chance one day to prove that this is not the norm from our hotel or staff. Best wishes for safe travels in the future. I would love for the opportunity to hear more in detail upon your stay. If you would like to take a moment to share more information, please email me at alyson.rockholt@omnihotels.com. Sincerely, A. Rockholt Executive Office
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel right across the street from the Convention Center! Love that they actually took care of the featherless request without us having to re-request it upon arrival. Also, really like the little exercise pack (weights, elastic bands, and yoga mat) you can have brought to your room.
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Date of stay: December 2022Trip type: Traveled on business
Value
Location
Service
Room Tip: Ask for the exercise kit be brought to your room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Suzanne Herrington, Other at Omni Nashville Hotel
Responded Dec 5, 2022
Dear 832lornam, Thank you for taking the time to rate and comment on our property. We are happy that you enjoyed your stay and that we were able to accommodate you request. Glad that you were able to use the exercise packs. We hope we can welcome you back again soon. Sincerely, S. Herrington Operations Administrative Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$365 - $597 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeDavidson CountyNashville
NUMBER OF ROOMS
800
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Frequently Asked Questions about Omni Nashville Hotel
Which popular attractions are close to Omni Nashville Hotel?
Nearby attractions include Country Music Hall of Fame and Museum (0.10 miles), Music City Crawler, Pedal Bar (0.2 miles), and Schermerhorn Symphony Center (0.2 miles).
What are some of the property amenities at Omni Nashville Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Omni Nashville Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Omni Nashville Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Omni Nashville Hotel?
Yes, free public parking nearby, a parking garage, and valet parking are available to guests.
What are some restaurants close to Omni Nashville Hotel?
Conveniently located restaurants include Etch, Bakersfield, and Sun Diner Nashville.
Are there opportunities to exercise at Omni Nashville Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is Omni Nashville Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Nashville.
Are any cleaning services offered at Omni Nashville Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Nashville Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Nashville Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.