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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Contactless check-out
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Omni Nashville Hotel
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#32 of 209 hotels in Nashville
Location
Cleanliness
Service
Value
Travelers' Choice
Finding an ideal luxury hotel in Nashville does not have to be difficult. Welcome to Omni Nashville Hotel, a nice option for travelers like you.
Guest rooms offer a flat screen TV, a refrigerator, and air conditioning, and Omni Nashville Hotel makes getting online easy as wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, room service, and a concierge. In addition, guests can enjoy a pool and breakfast during their visit. As an added convenience, there is parking available to guests.
Nearby landmarks such as Bridgestone Arena (0.2 mi) and John Seigenthaler Pedestrian Bridge (0.5 mi) make Omni Nashville Hotel a great place to stay when visiting Nashville.
Travelers looking to enjoy some jambalaya can head to Merchants Restaurant, Fin & Pearl, or The Flipside. Otherwise, you may want to check out a pub such as Whiskey Kitchen, The Row Kitchen & Pub, or 3rd and Lindsley Bar and Grill.
During your visit, be sure to check out popular attractions like Music Row (1.0 mi), Downtown Nashville (0.4 mi), and Ryman Auditorium (0.3 mi), which are all within walking distance of the hotel.
Omni Nashville Hotel puts the best of Nashville at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Paid private parking on-site
Paid wifi
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
99Great for walkers
Grade: 99 out of 100
84Restaurantswithin 0.3 miles
36Attractionswithin 0.3 miles
Contact
250 5th Avenue South, Nashville, TN 37203-4206
Getting there
Rental CarsSee rental cars from $43/day
7300Reviews114Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
Beautiful hotel and great location but TERRIBLE customer service and loud construction! We were woken every morning by loud construction right above our head. I talked to the manager about moving rooms. He said he would call me but never did. Also, I understand that during Covid there is no maid service but I had to call 5 times to request towels which never came. I finally went down to the lobby and got towels from the front desk and brought them up to our room myself. We stay at Omni’s all over the country and stay at Omni because of the wonderful experience. Not at this hotel! I really hope they get their act together!
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Date of stay: July 2021Trip type: Traveled with family
Helpful
Hotel's Favorite
Wonderful hotel in a great downtown Nashville location. Easy walking distance (couple of blocks) from the Broadway honky tonk area of town, connected to the country music hall of fame, easy walk to Bridgestone arena and right next door to the Music City convention center. Save money by self parking at the music city parking garage on 6th street about a block from the hotel. We stayed in room 1439 which had an amazing view of downtown. The room was very spacious with a comfortable bed and well equipped with mini fridge, safe, ironing board etc. Omni front desk director Mark McDonald was outstanding and took great care of us. We would definitely stay at this location again!
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Date of stay: February 2021Trip type: Traveled as a couple
4 Helpful votes
Helpful
Response from Krissy Friedrichs, Other at Omni Nashville Hotel
Responded Mar 2, 2021
Thank you so much for this glowing review! We are THRILLED you had such an amazing stay and appreciated so many aspects of your room. We also appreciate the special shout out to Mark and we'll be sure to share the kind words with him. In my opinion, we have one of the best locations downtown. It's great to be so close to Broadway but far enough away so you don't feel like you're in the center of the party. Also doesn't hurt to be directly connected to the Country Music Hall of Fame! Thank you again for sharing your experience with us and fellow travelers. We look forward to welcoming you back soon! Sincerely, K. Friedrichs Executive Office
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The hotel is so beautiful and the staff is friendly. Mostly Mario. I never leave reviews but I had to come shout out Mario. He was the most kind and helpful guy. His personality is the absolute best. He belongs on billboards :) Mario at Omni hotel and the oyster shucker Six-nine at Southern steak and seafood were basically the highlights of my trip. Amazing people. We will be back Mario and thanks for the fun memories and pictures and from saving us from The Keren.
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Date of stay: July 2021Trip type: Traveled with friends
Helpful
We visited the once-glamorous Omni on July 4th for a staycation and were less than impressed. I had read recent reviews regarding the cleanliness of the hotel which proved to be accurate. Unfortunately, I had booked a non-cancellable reservation prior to reading the reviews. The OMNI has commented on local media they are experiencing a staff shortage which may be the cause of the issues we noticed. The OMNI is a luxury hotel and the clientele who use their facilities and pay high room rates are going to have high expectations. At this point, this hotel is going to hemorrhage customers until they correct their facility issues. The carpet in our 6th-floor hall was covered with debris in various areas. There were dust bunnies throughout the hall as well as food particles and small pieces of trash everywhere. The hall area in front of our room had a dirty Q-tip on the floor. It appears the hotel has sacrificed vacuuming common areas. The elevator walls were covered with smudges as well as the floor being covered in grime. The entry area to the pool, at 8 in the evening, had a large mound of towels laying in the center of the hall and the pool area appeared to have not been attended to the entire day. Towels were everywhere and trash cans were overflowing. The glass door to the pools was covered in handprints and smudges. It would only take an employee 20 minutes to clean up this area twice a day which would help so much. Again, another area being sacrificed. The room did not smell fresh and many of the surfaces were dusty and smudges were present on the tabletops. Our toilet seat had two brownish spots which we had to clean off. I strongly recommend, if one stays at this Omni, you need to bring some Windex and Clorox wipes to touch up your room. The furniture in the room is worn but the hotel is probably at the point of renovating as it has been open for 8 years. With some upkeep, the furniture would have been fine, like fluffing the cushions and occasional deep cleaning. Facility maintenance is also lacking. We noticed from our window, a large pile of debris thrown on the ground of the fourth-floor terrace, near the corner of the building, along with broken chairs from the pool. The garden area on this terrace is also overgrown and dead plants were in the planters. This area is visible to many rooms sightlines. It would take minimal effort to clean up this area and help the aesthetics. The exterior windows of the hotel desperately need to be washed especially when the room has floor-to-ceiling windows. other Cons: *$50 valet- Music City center parking next door is $25 a day * No room service--other luxury hotels have started room service. I feel it is another area being sacrificed for the labor shortage. some Pros: *Good location *Pool is nice if you overlook lack of cleanliness *Bathroom is nice with soaker tub with a nice shower and vanities *Valet is attentive and on spot. * Great sightlines of the city and floor-to-ceiling windows. *Barlines is a great restaurant. I am from Nashville and want to see this hotel succeed. This hotel is a main hotel in the downtown core and prominent to the convention center. I hope this hotel can get back on track. There is a lot of competition in this area. I will not stay at this hotel again until they clear their current hurdles. There are so many other great luxury hotels in this area. The Joseph Hotel (across the street), Grand Hyatt, and the JW Marriott to name a few great alternatives.…
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Date of stay: July 2021
Value
Service
Sleep Quality
1 Helpful vote
Helpful
I stayed at the Omni because of the location and knew the price was much higher than I usually would pay for a hotel room. With the location, price, the Omni name and based on the longgggg list of amenities given when I was looking for a room I felt I was making a good choice. If my total stay had been as pleasant as my first encounter with the valet guys I would be giving the Omni a review of 1000, but I’m sad to say, along with others, it went down hill from there. My opinion is that I deserve a compensation for the lack of service which I paid for but did not receive while staying at the Omni hotel. Upon the Omni’s acceptance of my promise of payment, ( or in my case, payment was made in full through through a booking site) and their giving me the room key there came into effect, what I’ll call, a law of unspoken expectation on the part of myself and the Omni hotel. I expected Omni to provide the services (in full) which they advertised and in return they expected me to uphold my agreement to fulfill payment , in full and to be a respectful guess while in their hotel. If I had been disrespectful and rude I would understand if I were to be ask to leave the hotel. If I, for some reason chose to not fulfill my obligation to pay ( in full ) for the cost of the room then Omni would have the right to take action to require me to fulfill my obligation. Now is the question. What does Omni do when it has not up held it’s obligation in providing the services which I paid for and which they accepted my money for, but they did not provide? Can I say this falls into the “ Law of Expectation” and Omni’s failure to meet their obligations? Maybe you can help me understand this? My experience with the valet guys was excellent. Always pleasant cheerful and most willing to help. Other than that I had rather stayed at one of the 88$ a night hotels where at least I know I’m not expecting more than what 88$ will get me. What will Omni do? We will see.…
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Date of stay: June 2021Trip type: Traveled on business
Helpful
PRICE RANGE
$282 - $808 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeDavidson CountyNashville
NUMBER OF ROOMS
800
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Claim Your Listing Frequently Asked Questions about Omni Nashville Hotel
Which popular attractions are close to Omni Nashville Hotel?
Nearby attractions include Country Music Hall of Fame and Museum (0.10 miles), Music City Crawler, Pedal Bar (0.2 miles), and Schermerhorn Symphony Center (0.2 miles).
What are some of the property amenities at Omni Nashville Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Omni Nashville Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Omni Nashville Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Omni Nashville Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Omni Nashville Hotel?
Conveniently located restaurants include Etch Restaurant, Bakersfield, and Bob's Steak & Chop House.
Are there opportunities to exercise at Omni Nashville Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Omni Nashville Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Nashville.
Are any cleaning services offered at Omni Nashville Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Nashville Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Nashville Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.