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The Capitol Hotel Downtown Nashville

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The Capitol Hotel Downtown Nashville
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698 Reviews from our TripAdvisor Community

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Mobile, Canada
Reviewed 2 days ago NEW

We arrived and there was an issue with our reservation but Roberto took excellent care of us! We waited maybe 20 minutes and our girls vacation was back on track. We visited Richard at the bar and him and Roberto took great care of us. From buying us a round for our trouble, to ordering pizza for us, to awesome,...

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Thank emw990
00gc, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for your wonderful feedback about The Capitol Hotel Downtown Nashville and letting us know how much you loved your time here. We appreciate you recognizing Roberto, Richard, Gwen, and Alissa for their outstanding service. They are true assets to our team, and I will be sure to share your gracious compliments with them personally. Thanks again for being...

Nashville, Tennessee
Reviewed 4 days ago NEW

Just checked into the hotel. I had a situation that the staff came to my aid to assist. For whatever reason, my shoes separated from their bottoms. I know I could have gone to a CVS store down the street I decided to check with the front desk first. Gwen was at the front desk, I explained my situation, she...

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Helpful?
Thank cs2017592
00gc, Manager at The Capitol Hotel Downtown Nashville, responded to this review

It is a pleasure having as our guest at The Capitol Hotel Downtown Nashville. Thank you so much for taking the time to recognize Gwen and Roy for their outstanding customer service skills. I can’t wait to share your kind comments with them along with my personal thanks. We appreciate your patronage and look forward to many more visits from...

Spring Hill, Tennessee
Reviewed 5 days ago NEWvia mobile

Visited for business purposes downtown. Chose The Capitol Hotel due to its proximity to the TN Tower/Andrew Jackson Building. My bed was firm so I was able to sleep well. The breakfast buffet was pretty standard Choice Hotel selections. There is also a small bar where one can get a limited selection of food inside the hotel. Alisa at the...

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Helpful?
Thank Volrooster
00gc, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for choosing The Capitol Hotel Downtown Nashville for your business trip. We are happy to read that you enjoyed your comfortable room and our new Craft Bar. We appreciate you mentioning Alisa for her professional service. I'll be sure to share your gracious comments with her. Thanks again, we look forward to welcoming you back soon. General Manager

Amory
Reviewed 6 days ago NEWvia mobile

In town for a concert last weekend and stayed here. Our stay was great and Alisa was very helpful getting us checked in! The accommodations were good and I found it funny that the bathroom and the bedroom were about the same size! I would stay here again.

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Helpful?
Thank Shawnbtrain
00gc, Manager at The Capitol Hotel Downtown Nashville, responded to this review

It's a pleasure to read your fantastic review about The Capitol Hotel Downtown Nashville. We are delighted you got a great night's rest and that your room and its amenities met all of your needs. Thanks so much for acknowledging the excellent service you received from Alisa. We appreciate you including us in your travel plans and look forward to...

Reviewed 1 week ago

The front desk staff is nice, rooms nice, bar is nice. We lost our room key every day and they were always helpful making copies. The hotel is nothing 'fancy' but a good location from downtown Nashville. Kinda pricey for the small rooms though. on top of $200+ per night hotel, also charged $18 per day for the car- pretty...

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Helpful?
Thank Kelsie J
00gc, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for choosing our hotel for the birthday celebration. We are glad you liked the service provided by our front desk staff and our convenient location. However, I am so sorry you found our daily parking fee to be too high. Please know we regularly compare other hotel parking prices in the area so we can stay competitive and...

Champaign, Illinois
Reviewed 2 weeks ago

At check in I had the pleasure of meeting Gwen, the woman working the front desk. She was helpful and simply amazing! She explained the hotel and made my group feel right at home. The hotel was very clean and overall we had a great experience! Every time we needed anything the staff was attentive and offered any service that...

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Helpful?
Thank morgan1624
00gc, Manager at The Capitol Hotel Downtown Nashville, responded to this review

We strive to provide wonderful expereince to all of our guests along with an exceptional service, and I'm glad to read our entire team, especially Gwen took such great care of you. I will be sure to share your compliments with them personally. We appreciate your business and hope to see you and your group again in the future at...

Cincinnati, Ohio
Reviewed 2 weeks ago

The hotel itself was nothing special, pretty standard. The highlights are: Staff - very friendly and helpful Bar area in the lobby - newly renovated and nice for a quick drink Location - located within walking distance of many bars/restaurants Free breakfast - many hotels in the area did not offer this. Parking is valet only and costs $18 per...

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Thank Brittany U
00gc, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Brittany, thank you for sharing the feedback about your stay at The Capitol Hotel Downtown Nashville. I am glad that you found us to be a good value. We believe that our excellent staff, affordable parking and the prime location make us a #1 choice when visiting Nashville, and we are glad you agree! On behalf of everyone here, we...

dartyhasam
Reviewed 2 weeks ago via mobile

Stayed 1 night in the downtown area. Nice location for walking around! We were able to see most of the attractions due to the proximity of this hotel as we did not want to drive a lot. The price was great for where it is located as well. This hotel looks older, however was nicely refurbished to give it a...

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2Thank dartyhasam
00gc, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank for choosing our hotel for your recent stay and recommending us. We are thrilled to know you loved our affordable rates, our convenient location, and your spotless room. Thanks for mentioning our staff for a job well-done. It was our pleasure having you as our guest, and we hope you will choose the Capitol Hotel Downtown Nashville every time...

Reviewed 2 weeks ago via mobile

Had a great stay, made extra nice by Alisa and Gwen, who made it feel like we were old friends the second i walked through the door. Thank you for the warmth and chats. The hotel is located near the capitol building and just a few minutes walk to all the honky tonks you can handle on Broadway. Great location...

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Helpful?
Thank Barry K
00gc, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Barry, thank you for the feedback regarding your stay at The Capitol Hotel Downtown Nashville and for letting us know that you loved our prime location which is within walking distance to many attractions. We also appreciate you recognizing Gwen and Alisa for their outstanding service. They are true assets to our team, and I will be sure to share...

Malden, Massachusetts
Reviewed 2 weeks ago

Close to downtown, this is a great place to stay for the money. The room was roomy, clean, with trendy decor. This is a great room for 3 opposed to 4 persons. Staff helpful, friendly, and professional. Every time we entered and/or exited hotel, the staff would give us a friendly greeting or goodbye. Great staff for cost. Thanks to...

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Helpful?
Thank lmonte3566
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you so much for the feedback regarding your stay at The Capitol Hotel Downtown Nashville. We believe that our affordable rates, clean and comfortable boutique rooms, and prime location makes us a #1 choice when visiting Nashville, and we are glad you agree! We also appreciate you recognizing our team, especially Gwen and Jamiee for their outstanding work, and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more   less 

Additional Information about The Capitol Hotel Downtown Nashville

Address: 711 Union St, Nashville, TN 37219-1707
Location: United States > Tennessee > Nashville > Downtown Nashville
Price Range: $178 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Capitol Hotel Downtown Nashville 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Downtown Hotel Nashville
Best Western Nashville
Nashville Best Western
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Questions & Answers

Here's what travelers have asked, with answers from The Capitol Hotel Downtown Nashville staff and other travelers.
22 questions
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Louisville, Kentucky
over a year ago
cork
1 month ago
over a year ago

See all questions (22)

Questions? Get answers from The Capitol Hotel Downtown Nashville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Smile and be Cheerful”
 of 5 bubbles cs2017592, 4 days ago | Read review
“The front of the hotel is noisier but has a nicer view- the backside is quieter.”
 of 5 bubbles 188brittanyu, 2 weeks ago | Read review
“Cool views and easy access. Not a large hotel were you have to take an elevator and walk down a long hallway to get to rooms.”
 of 5 bubbles lmonte3566, 2 weeks ago | Read review
“I stayed in a back room (418) which was away from the street and very peaceful.”
 of 5 bubbles Jefffersonian, 3 weeks ago | Read review
“any room at a choice hotel is not just good its grrrrrrrrrrreat”
 of 5 bubbles biznesman06, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question